Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have had a very positive experience with the letting team, led by Rachel. They have been professional, responsive and very helpful throughout the process of letting my property.
Rachel in particular has been excellent, always approachable, efficient and quick to deal with any questions or issues.
I would highly recommend Rachel and her team to any landlord looking for a professional letting agent. A well-deserved 5 stars!
Elina · 15 August 2026 · Marsh Battersea (118 Northcote Road)
Agent replied · 22 August 2026
Dear Elina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 5/5
GoogleWe've had a really positive experience of proactive property management recently. Rachel Patient has been fantastic at following up for us!
Olivia · 15 August 2026 · Marsh Battersea (118 Northcote Road)
Agent replied · 22 August 2026
Dear Olivia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 1/5
GoogleRude and unprofessional, avoid at all costs! Recently rented a property through them. Contacted our landlords before we even served notice. Property management is awful, especially James Bowd - Property Management Director. Property was not professionally cleaned as promised. Cleaners went back in a further 2 times, with James supervising the last visit. Property still hasn’t been cleaned to a professional standard. His response was “any omissions will be detailed in the check in report”. Unacceptable response from himself, really shows how low their standards are. Pretty sure the agent gets paid commission from both the inventory company and cleaning company for using them, as the check in report was marked as professionally cleaned. Please judge pictures for yourself… Baring in mind we paid double rent overlap of 2 weeks all to not be able to move in. To clarify, the cleaning issue still has not been corrected. The worst agent in London by far, our experience has been nothing short of shocking. They have made the process stressful and unpleasant. We will never use Marsh and Parsons again. A formal complaint has been made.
Kevin · 15 August 2026 · Marsh Battersea (118 Northcote Road)
★★★★★ 5/5
GoogleWe had a great experience with Marsh and Parsons Balham- Josh in particular was incredible helpful and attentive throughout. He was always available to help with any concerns or questions that we had and the process of renting our flat was incredibly smooth. I would recommend Marsh and Parsons and particularly Josh to anyone!
Alice · 15 August 2026 · Marsh Balham
Agent replied · 22 August 2026
Dear Alice, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards,Hayley
★★★★★ 5/5
GoogleVig’s knowledge of the local area, insights into the property market in general and positive and helpful attitude have made my house hunt a real pleasure.
Ariz · 9 August 2026 · Marsh Bishops Park
Agent replied · 23 August 2026
Dear Ariz, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleArtur Nunes was amazing in guiding us through the renting process in Fulham. Excellent communication at every step. 5🌟. …
Adrian · 9 August 2026 · Marsh Bishops Park
★★★★★ 5/5
GoogleAlexandra Ciolan from Marsh & Parsons has been amazing. As a first-time renter I was feeling quite stressed about securing a flat, but Alex was always quick to respond to any queries, kept me informed throughout the process and helped negotiate a move-in date that worked best for us. I would highly recommend Marsh & Parsons to anyone looking to rent in the area. Thanks Alex!
Oliver · 9 August 2026 · Marsh Camden
Agent replied · 23 August 2026
Dear Oliver, Thank you for your kind comments regarding Alexandra and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleHave been working with Kieran over the last few weeks to find a property. He has been extremely helpful and tentative always making sure things are on track. Would 100% recommend his service
Aston · 9 August 2026 · Marsh Camden
Agent replied · 23 August 2026
Dear Aston, Thank you for your kind comments regarding the Kieran team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 3/5
GoogleI have contracted them to sell my one-bedroom flat in North Acton. After previous agency failed to secure a sale I contracted Marsh and Parsons. They valued my flat more acurately, not inflating the price as previous agency done. They seemed to be more proactive and informative, but when I was present at some of the viewings I was surprised how disintersted the agent who accompanied the viewer was. As if they did not care. Also was supprised by some of the feedback from viewers sent by agency. My flat is on 2nd floor, yet one viewer wanted to buy to rent to family of four. ( reminder, it is 1 bedroom). Another apparently said in feedback that flat was too small for her, because if she starts a family she would want to put an extension.( Farsical as it is a second floor flat so the extension could be on stilts). I was surprised that agency did not give the potential viewers all the details. BUt was accepting time wasters. I am very disappointed with the services. Only good thing was the communication about viewings and feedback, however silly, which I did not have from previous agents.
Elvira · 8 August 2026 · Marsh Askew Road
Agent replied · 22 August 2026
Dear Elvira, I am sorry to read your 3 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Hayley
★★★★★ 5/5
GoogleI had the immense luck to been assigned to Ahmed to help with my search of a flat to rent. He was full of enthusiam and really keen to understand what I am looking for in a home. Plus, he knows the area he covers really well! Thank you Ahmed 🙏 …
Celia · 8 August 2026 · Marsh Brook Green
Agent replied · 22 August 2026
Dear Celia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe’re selling through Marsh & Parsons this summer and have been pleased with how it’s gone so far. We saw several agents, and Stuart stood out, not just for following up, but for the way he did it. He gave us confidence the sale would be in good hands, which is why we chose them.
Once we’d instructed, the turnaround was quick - photography, floorplan, brochure (thanks Sarah!) and the sales team walkthrough all done within days, with viewings booked in before we’d even gone live.
James, Anthony and Harriet have run the sales side professionally and efficiently, and got a good number of viewings through in a short space of time. They were also quick to call when a same-day appointment came up rather than sticking to the standard notice, which we were always happy to accommodate.
Harriet also helped on our onward search after we mentioned it to Stuart. She sent through suggestions, and having listened to what we were after during a viewing, put forward two more we hadn’t considered. A thoughtful and proactive way to go about it.
We’re still going through the process, but on the marketing and sale stage they’ve been good, and on that basis we’d recommend them.
Natalie · 8 August 2026 · Marsh Little Venice
★★★★★ 5/5
GoogleHarriett v good
Duncan · 8 August 2026 · Marsh Little Venice
Agent replied · 22 August 2026
Dear Duncan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleExcellent experience from start to finish! The property itself is fantastic and exactly what we were looking for. The tenancy agreement was comprehensive yet remarkably clear and easy to understand, no confusing jargon or hidden surprises.
What really stood out was Livina's professionalism and efficiency. She was incredibly helpful throughout the entire process, answering all our questions promptly and making everything smooth and hassle-free. Highly recommended for anyone looking for a trustworthy agent and a quality rental!
Silvere · 8 August 2026 · Marsh Pimlico & Westminster
Agent replied · 22 August 2026
Dear Silvere, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleAll around great service from Livina! Her clarity and responsiveness are very much appreciated, and made the whole process very straightforward.
Sam · 8 August 2026 · Marsh Pimlico & Westminster
Agent replied · 22 August 2026
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleSian Allison was incredible to work with. She was efficient, excellent in communicating with my buyer and overall brilliant in ensuring my sale went smoothly. She was very professional and knowledgeable about the market. Overall brilliant experience!
Lisa · 8 August 2026 · Marsh Barnes
Agent replied · 22 August 2026
Dear Lisa, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Hayley
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
We had an although not complicated but still quite challenging sale, and I genuinely don’t think we would have reached completion without Phil Coombes and Sian Allison from Marsh & Parsons.
From the very beginning, Phil demonstrated an excellent understanding of the local market. His advice on pricing, presentation and marketing strategy was consistently thoughtful, realistic and well judged. He has a real feel for the market and knows how to position a property to attract the right buyers.
Once the sale was agreed, the transaction proved far more challenging than anyone had anticipated as the legal process was often frustratingly slow, and progress repeatedly stalled. Each time, Phil stepped in personally, identified where things had become stuck, kept everyone communicating and got the transaction moving again. I honestly believe that with a less experienced or less proactive agent, the outcome could have been very different.
Sian was equally outstanding throughout the process. She was energetic, proactive and maintained excellent communication with the buyers at every stage. Whenever I became frustrated by the lack of progress, she helped me keep sight of the bigger picture, managed expectations on both sides and smoothed over moments of tension with great professionalism. Her calm approach made a real difference during what was a very stressful transaction.
What impressed me most about both Phil and Sian was that they never treated the sale as just another file. They genuinely cared about getting the transaction over the line and were prepared to go the extra mile whenever it was needed.
I cannot thank them enough for all their hard work, commitment and professionalism. In a difficult market, they gave absolutely everything to make sure our sale completed successfully.
I would recommend Phil, Sian and the whole team without hesitation to anyone looking to sell their property.
Na · 8 August 2026 · Marsh Barnes
Agent replied · 22 August 2026
Dear Na Ma Becky, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sian and Phil. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleThanks to Nathan for all his professional and friendly advice, and to Jaylie in particular for being super tenacious, responsive and encouraging throughout my sale. L
Luc · 8 August 2026 · Marsh Battersea (118 Northcote Road)
Agent replied · 22 August 2026
Dear Luc, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleWe hired the refurb team at M&P to manage the remodel of our flat and the team did a fantastic job. I live overseas and they made the process stress free and we are very happy with the result. We had multiple offers the week we put it on the lettings market and my experience with M&P in all departments has been great
Rebecca · 8 August 2026 · Marsh Battersea (118 Northcote Road)
Agent replied · 22 August 2026
Dear Rebecca, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleAidan has been excellent throughout the purchase of our first home. He has been incredibly responsive, knowledgeable, and proactive at every stage, helping us all to achieve our goal of a smooth and efficient purchase process. His advice and communication gave us confidence throughout what can be a very stressful experience. We wouldn’t hesitate to recommend Aidan to anyone buying a property. Thank you, Aidan!
M · 8 August 2026 · Marsh Battersea (118 Northcote Road)
Agent replied · 22 August 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAmazing service and extremely professional. They exceeded all expectations
Georgina · 8 August 2026 · Marsh Battersea (118 Northcote Road)
★★★★★ 5/5
GoogleAidan is an excellent agent. He is polite, helpful , trsustful and hard worker.
Mo · 8 August 2026 · Marsh Battersea (118 Northcote Road)
Agent replied · 22 August 2026
Dear Mo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleWe had Josh as our main point of contact and he was very helpful, always had energy and made us feel good. Always made us feel like our needs and wants were also a priority for him!!
Jamie · 8 August 2026 · Marsh Balham
Agent replied · 22 August 2026
Dear Jamie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Hayley
★★★★★ 5/5
GoogleNatalia was so lovely, she took the time to show us a place multiple times. She was super communicative and prompt with her responses. Really appreciated her support in trying to help us find our new place!
Jennifer · 2 August 2026 · Marsh Camden
Agent replied · 23 August 2026
Dear Jennifer, We really appreciate you taking the time to leave such lovely comments about Natalia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleZarq was amazing! So incredibly helpful throughout this whole process. I love my new flat and would not have been able to get in there without him.
Jay · 1 August 2026 · Marsh Askew Road
Agent replied · 22 August 2026
Dear Jay, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
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