5/5
GoogleRosie helped us with our acquisition at Woodberry down. She attended to every query swiftly and v professionally. We look forward to working with her in future.
Trusted Agent profile · Greater London, London and West Yorkshire
Verified
JLL estate agents in London, Blackheath, Chelsea and 4 more
★★★★★
5,383 reviews across 14 offices and 4 platforms
JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,383 reviews on four platforms, rated 4.6 out of 5 overall.
4,858
Reviews on Google
All 14 offices
18
Reviews on Facebook
Business-wide
99
Reviews on The Trusted Agent
All 14 offices
408
Reviews on Trustpilot
All 14 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ...Read all 5 from sellers
Buyers7 reviews
Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ...Read all 7 from buyers
Landlords34 reviews
JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ...Read all 34 from landlords
Tenants30 reviews
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 30 from tenants
Our offices
JLL's 14 offices, most reviewed first. Each has its own page.
- JLL Canary Wharf11 Westferry Circus, Canary Wharf, E14 4HE917 reviews · 663 on Google (4.7)78 in the last 90 days
- JLL Blackheath8 Montpelior Vale, SE3 0TA692 reviews · 676 on Google (4.8)13 in the last 90 days
- JLL Greenwich22 College Approach, SE10 9HY631 reviews · 610 on Google (4.8)12 in the last 90 days
- JLL StratfordUnex Tower, 5 Station Street, E15 1DA627 reviews · 610 on Google (4.7)32 in the last 90 days
- JLL Nine ElmsUnit C1, 4 Riverlight Quay, SW11 8DG533 reviews · 502 on Google (4.6)20 in the last 90 days
- JLL Finsbury ParkUnit B Parkway Apartments, Goodchild Road, N4 2BL469 reviews · 448 on Google (4.8)8 in the last 90 days
- JLL Kensington387 Kensington High Street, W14 8QA380 reviews · 355 on Google (4.8)17 in the last 90 days
- JLL City of LondonThe Walbrook Building, 25 Walbrook, EC4N 8AF331 reviews · 316 on Google (4.7)0 in the last 90 days
- JLL Chelsea2 Cale Street, SW3 3QU208 reviews · 208 on Google (4.8)9 in the last 90 days
- JLL/ WA Ellis Knightsbridge174 Brompton Road, SW3 1HP203 reviews · 172 on Google (4.7)3 in the last 90 days
- JLL Kew BridgeUnit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, TW8 0JA194 reviews · 0 on Google9 in the last 90 days
- JLL Mayfair & Marylebone30 Warwick St, W1B 5NH173 reviews · 158 on Google (4.1)1 in the last 90 days
- JLL Manchester1 Oxford St, M1 4PB163 reviews · 150 on Google (4.0)0 in the last 90 days
- JLL Leeds32 Park Place, LS1 2SP104 reviews · 104 on Google (4.3)0 in the last 90 days
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every JLL office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent service, highly recommended!
5/5
GoogleRating only, no written review.
5/5
GoogleRosie and Laura are both super helpful throughout the process of renting a flat. Definitely recommend anyone who is looking for a flat to ask for their help!
5/5
GoogleExcellent service from Rosie and the JLL team - highly recommended!
5/5
GoogleThe best Agency I've come across. Both Peter and Rosie were more than helpful from start to finish and provided a service that was friendly and professional. Thoroughly recommend JLL. Thank you guys!
5/5
GoogleExcellent service, really helpful and very good at accelerating the process to get our purchase of our first property over the line.
5/5
GoogleReally easy process from searching for an apartment through to moving in. I would highly recommend JLL they were very friendly, and helpful.
5/5
GoogleGreat service, very knowledgeable about the area and they found us a tenant even before we officially put the property on the market.
5/5
GoogleIt has been a pleasure dealing with Rosie Golder & team for the services rendered in securing a tenant.
5/5
GoogleGreat experience and service, Rosie and Laura were very helpful and efficient!
5/5
GoogleRosie was absolutely fantastic throughout the whole process. She helped me secure the apartment of my dreams and did everything possible to make it happen! Thanks again Rosie! I would highly recommend the whole team Rosie, Laura and Peter.
5/5
GoogleCouldn't recommend our agent Rosie enough. She was very helpful with everything and most importantly helped speed the completion process .
5/5
GoogleFantastic experience of buying with JLL. Responsive, caring, great with detail and helpful. Rosie was a real star. Would highly recommend.
5/5
GoogleRosie and team were wonderful to work with. We are very thankful.
5/5
GoogleAgent was responsive and overall renting process went pretty smooth.
5/5
GoogleRating only, no written review.
5/5
GoogleRosie and Laura were very helpful.We would highly recommend Jll Woodbery Down.Reliable and quick service.Thanks again
5/5
GoogleGreat work, very professional. Laura and Rosie were amazing and available at all times! Highly recomend
5/5
GoogleJLL staff have been very helpful and supportive. Thanks to Hayley and Bruna for great job. Top class customer service.
5/5
GoogleMichael and Bruna were so quick and helpful from the moment we sent an enquiry until we moved into the flat. I've never had such a good experience with an estate agent and would recommend to anyone!
5/5
GoogleWe had interacted with Nadine from JLL. She was very helpful in spotting us a property in geeenwich. Her service was really excellent and she was able to help and get us accomadated despite the tighter deadline we had. Thanks to her and JLL.
5/5
GoogleMichael Chu was very friendly, approachable and most importantly, prompt and responsive. Service was great and definitely made the move easier! Thank you JLL. :)
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JLL
Which JLL office has the most reviews?
Canary Wharf has the most, with 917 reviews rated 4.7 out of 5, followed by Blackheath with 692.
Where are the JLL offices?
The 14 JLL offices, by town:
- Blackheath: 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
- Brentford: Unit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, Brentford, TW8 0JA
- Canary Wharf: 11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
- Chelsea: 2 Cale Street, Chelsea, London, SW3 3QU
- City of London: The Walbrook Building, 25 Walbrook, London, EC4N 8AF
- Finsbury Park: Unit B Parkway Apartments, Goodchild Road, London, N4 2BL
- Greenwich: 22 College Approach, London, SE10 9HY
- JLL/ WA Ellis Knightsbridge: 174 Brompton Road, London, SW3 1HP
- Kensington: 387 Kensington High Street, London, W14 8QA
- Leeds: 32 Park Place, Leeds, West Yorkshire, LS1 2SP
- Manchester: 1 Oxford St, Manchester, M1 4PB
- Mayfair: 30 Warwick St, Mayfair, London, W1B 5NH
- Nine Elms: Unit C1, 4 Riverlight Quay, London, SW11 8DG
- Stratford: Unex Tower, 5 Station Street, London, E15 1DA
What do sellers say about JLL?
5 reviews from sellers, rated 5.0 out of 5 on average. For example, VICTORIA wrote: "Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ..."
What do buyers say about JLL?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Geoff wrote: "Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ..."
What do landlords say about JLL?
34 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."
What do tenants say about JLL?
30 reviews from tenants, rated 4.8 out of 5 on average. For example, Rania wrote: "I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ..."
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards: JLL, London won Gold; JLL, London won Gold; JLL, Blackheath won Gold; JLL, London won Gold; JLL, London won Trusted Agent.
Want JLL to help?
Send JLL a message.
