5/5
GoogleJLL are fabulous estate agents, we highly recommend them ! Finding a flat was easy and JLL are very helpful. Thank you to Lydia and the team xx
Trusted Agent profile · Greater London, London and West Yorkshire
Verified
JLL estate agents in London, Blackheath, Chelsea and 4 more
★★★★★
5,396 reviews across 14 offices and 4 platforms
JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,396 reviews on four platforms, rated 4.6 out of 5 overall.
4,867
Reviews on Google
All 14 offices
18
Reviews on Facebook
Business-wide
412
Reviews on Trustpilot
All 14 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ...Read all 5 from sellers
Buyers7 reviews
Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ...Read all 7 from buyers
Landlords34 reviews
JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ...Read all 34 from landlords
Tenants30 reviews
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 30 from tenants
Our offices
JLL's 14 offices, most reviewed first. Each has its own page.
- JLL Canary Wharf11 Westferry Circus, Canary Wharf, E14 4HE920 reviews · 663 on Google (4.7)81 in the last 90 days
- JLL Blackheath8 Montpelior Vale, SE3 0TA692 reviews · 676 on Google (4.8)12 in the last 90 days
- JLL Greenwich22 College Approach, SE10 9HY631 reviews · 610 on Google (4.8)11 in the last 90 days
- JLL StratfordUnex Tower, 5 Station Street, E15 1DA627 reviews · 610 on Google (4.7)30 in the last 90 days
- JLL Nine ElmsUnit C1, 4 Riverlight Quay, SW11 8DG533 reviews · 502 on Google (4.6)16 in the last 90 days
- JLL Finsbury ParkUnit B Parkway Apartments, Goodchild Road, N4 2BL469 reviews · 448 on Google (4.8)7 in the last 90 days
- JLL Kensington387 Kensington High Street, W14 8QA380 reviews · 355 on Google (4.8)17 in the last 90 days
- JLL City of LondonThe Walbrook Building, 25 Walbrook, EC4N 8AF331 reviews · 316 on Google (4.7)0 in the last 90 days
- JLL Chelsea2 Cale Street, SW3 3QU208 reviews · 208 on Google (4.8)9 in the last 90 days
- JLL/ WA Ellis Knightsbridge174 Brompton Road, SW3 1HP203 reviews · 172 on Google (4.7)3 in the last 90 days
- JLL Kew BridgeUnit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, TW8 0JA195 reviews · 0 on Google9 in the last 90 days
- JLL Mayfair & Marylebone30 Warwick St, W1B 5NH173 reviews · 158 on Google (4.1)0 in the last 90 days
- JLL Manchester1 Oxford St, M1 4PB163 reviews · 150 on Google (4.0)0 in the last 90 days
- JLL Leeds32 Park Place, LS1 2SP104 reviews · 104 on Google (4.3)0 in the last 90 days
Latest reviews from every JLL office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAmazing service. Lydia and Maddie were stellar!
5/5
GoogleWe had a wonderful experience dealing with Alasdair and Maddy in the lettings team. They were extremely helpful with our long list of questions. We were able to view a property and close within 3 days, the property was immediately taken off …
5/5
GoogleSuper supportive and genuinely interested in getting the best property for you, not just trying to let it as soon as possible. Great after-sale support, too.
5/5
GoogleVery good service, seamless experience, I would really recommend them to everyone
5/5
GoogleRating only, no written review.
5/5
GoogleGeorge Reeves, a rather unconventional estate agent, made the whole expensive transaction rather pleasant. It went smoothly and according to plan.Thank you George.
5/5
GoogleA huge thanks to George Reeves and Madeleine Hardy for helping us getting our dream home in London. We couldn’t be more happy with the effort and guidance from George who was helpful and professional in every situation.
5/5
GoogleI was after an apartment in Kensington's area and I found George Reeves through JLL. He has been really helpful and has fulfilled my expectations for the better. I recommend JLL and George Reeves
5/5
GoogleHighly recommend agent George Reeves from JLL, super sharp, professional, helpful all the way around from A to Z. Very impressed with quality of service i received!
5/5
GoogleGeorge was great advisor knowledgeable and trustworthy I'd definitely recommend.
5/5
GoogleI do recommend JLL. Everything went smoothly. Thank you.
5/5
GoogleExcellent service from Gemma and other staff at Chesham and also Flackwell Heath
Agent replied · 22 May 2026
Hi John Many thanks for writing this 5* review. We're delighted to read that you've received first class service from Gemma and the teams at Chesham and Flackwell Heath. We'll pass your message through to all involved. Kind regards
5/5
GoogleProfessional, friendly, understanding and worked hard to get me the price I wanted. 10/10
Agent replied · 22 May 2026
Hi Tim Many thanks for the 5* review it is much appreciated, and we're delighted that you received a friendly and professional property service. Best wishes for all at The Frost Partnership
5/5
GoogleWe used Frost to sell our mother’s home . There service was exceptional and professional. There knowledge of the housing market was totally correct. The sale went very smoothly I would highly recommend them.
Agent replied · 22 May 2026
Hi Tanya Thank you for taking the time to write this 5* review for our Chesham team. We're delighted to read that they provided a professional and knowledgeable property service, which ensure the smooth sale of your mother's home. We will pass your comments on to all involved. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWe had a fantastic experience with Frost. Lovely staff and great communication. I couldn't rate them highly enough!
Agent replied · 22 May 2026
Hi Clare Thank you for taking the time to write this lovely 5* review for our Chesham team. We're delighted to read you experienced such a fantastic property service. We will pass your comments on to all involved. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleI want to say a big thank you to everyone at Chesham Frosts estate agents. We purchased our new home through them and they were without doubt the best estate agents I have ever dealt with. Jaqui Gemma and Alex were a pleasure to deal with and nothing was too much trouble. I have to say a special thank you to Gemma who went way beyond what I would have expected. The effort the whole team went to puts the competition to shame! Suffice to say I would highly recommend Frosts in Chesham to anyone selling their home and if like us you buy via them you will be amazed at the help you receive.
Agent replied · 22 May 2026
Hi Warren, Many thanks for taking the time to post your 5* review for our Chesham team. We're delighted to hear that they provided you with a level of excellent service which made them stand out from other estate agents. We'll pass your feedback on to Gemma, Jacqui and Alex, and to The Frost Partnership senior management team. Best wishes to you from all at The Frost Partnership
5/5
GoogleGemma and jackie are an amazing team. Who worked above and beyond our expectations .professional, polite and honest. Will definitely be using frosts in Chesham in the future. Would recommend them to anyone thinking of selling
Agent replied · 22 May 2026
Hi Steve Many thanks for taking the time to post your 5* review for our Chesham team. We're delighted to hear that they provided you with an excellent level of service which made them stand out from other estate agents, and surpassed your expectations. We'll pass your feedback on to Gemma and Jacqui, and to The Frost Partnership senior management team. Best wishes to you from all at The Frost Partnership Estate Agents in Chesham
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleJLL head office
5/5
GoogleI had dealing with Liam Bartlett from JLL , He is so professional and sincere , Always available to speak to , even on weekend and in the evening , replying the email so quickly with his professional advise , i will get the key tomorrow , can't make it without his help , A big thank-you to Liam Bartlett.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want JLL to help?
Send JLL a message.
Questions about JLL
Which JLL office has the most reviews?
Canary Wharf has the most, with 920 reviews rated 4.7 out of 5, followed by Blackheath with 692.
Where are the JLL offices?
The 14 JLL offices, by town:
- Blackheath: 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
- Brentford: Unit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, Brentford, TW8 0JA
- Canary Wharf: 11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
- Chelsea: 2 Cale Street, Chelsea, London, SW3 3QU
- City of London: The Walbrook Building, 25 Walbrook, London, EC4N 8AF
- Finsbury Park: Unit B Parkway Apartments, Goodchild Road, London, N4 2BL
- Greenwich: 22 College Approach, London, SE10 9HY
- JLL/ WA Ellis Knightsbridge: 174 Brompton Road, London, SW3 1HP
- Kensington: 387 Kensington High Street, London, W14 8QA
- Leeds: 32 Park Place, Leeds, West Yorkshire, LS1 2SP
- Manchester: 1 Oxford St, Manchester, M1 4PB
- Mayfair: 30 Warwick St, Mayfair, London, W1B 5NH
- Nine Elms: Unit C1, 4 Riverlight Quay, London, SW11 8DG
- Stratford: Unex Tower, 5 Station Street, London, E15 1DA
What do sellers say about JLL?
5 reviews from sellers, rated 5.0 out of 5 on average. For example, VICTORIA wrote: "Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ..."
What do buyers say about JLL?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Geoff wrote: "Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ..."
What do landlords say about JLL?
34 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."
What do tenants say about JLL?
30 reviews from tenants, rated 4.8 out of 5 on average. For example, Rania wrote: "I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ..."
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards, London won Gold, London won Gold and three more branches won awards.
