5/5
I highly recommend Hunters in Hayes. I attended my first ever house viewing with them, and Ellie was incredibly helpful, answering all of my questions about the rental process!

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,343 reviews across 28 offices and 1 platform
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I highly recommend Hunters in Hayes. I attended my first ever house viewing with them, and Ellie was incredibly helpful, answering all of my questions about the rental process!
5/5
The attention to detail and service provided by Amir in handling the sale of my property was impeccable . He handled all queries with efficiency and practically and was always available personally or by phone call. As a professional in the estate agency sector , he is exceptionally good at his job and the Hunters brand as an Estate agency I cannot recommend enough
5/5
Gabe was really friendly and helpful. Best agent I’ve met.
5/5
I've had a fantastic experience with this estate agency managing my rental property. The whole team is incredibly helpful and professional, going above and beyond to ensure everything is taken care of. A special mention to Carly, who not only handles day-to-day management but also recently managed a full refurbishment of the property. She coordinated contractors expertly, ensuring the work was completed to a high standard and ready for the next tenants. The team is always prompt in responding to queries and swiftly resolves any issues, making my role as a landlord so much easier. Their dedication and attention to detail are truly appreciated. Highly recommend them for anyone seeking thorough, stress-free property management!
5/5
We recently bought a house from Hunters. The amount of effort and time Mr. Darren Bailey put into walking us through the process was exceptional and unbelievable. He made himself available to talk to us even after office hours. We were well guided and though the road to purchasing the property was rough at times, Darren was there to smoothen out the process. Darren demonstrated excellent problem-solving skills. His professionalism, knowledge of the market, strategic mindset, promptness, kindness, friendliness and good energy made a potentially chaotic purchase process simple. His attention to detail and level of time / dedication is outstanding. We would highly recommend Darren and Hunters to anyone looking to buy a house. Antonio, Marian & Kevin.
5/5
Amir is very professional I recommend using Hunters services. Amir is a credit to the company
4/5
I have been using the rental management services for many years, the service is good, particularly the back of house support and the services in securing new tenants. Very efficient and always friendly.
5/5
A huge thank you to the property management team! You’re always incredibly helpful and efficient in handling everything for our property. No request has ever been too big or too small, and the service always comes with a smile.
5/5
We are totally impressed by the property management department who are always responsive, professional and helpful when dealing with our property. Big thank you to the lovely team.
Thank you so much for taking the time to leave us a review, Amy.
1/5
Honestly, not sure where they got all these 5 stars from as they seem really fishy. Just have a look at the lower star reviews and make your decision from there if you decide to rent with them. From the start of my communication with them, I would call to require about the tenancy and deposit etc and I would receive extremely rude customer service, have the phone put down on me two times (especially after I have told them I was calling internationally and this was costly, and being told I would get a call back and this would never happen. However, because I was in an urgent and tricky situation, I remained adamant to secure my tenancy as to not conflict with my studies. However, I should have known the lack of helpfulness and communication would be pervasive throughout my tenancy. I’ve been here almost three months and I can not wait to move out. Since the start of my tenancy, I have complained about silverfish and bugs in my toilet. I have sent almost 5 emails, called over 4 times, and visited the agency in person once and I still have not had any issue sorted. They continuously ask for pictures of these insects and you have to continuously stay on them to receive some help. After a contractor finally came and saw me, I thought he would resolve this issue for me. However, he simply came and left ants baits (when I had clearly said that I have flies and silverfish) and never checked up ever again. Additionally, we have previously had our codes changed for the doors that allow us to enter the building and haven’t even received an email on it, leaving me to be unable to ENTER my own house and have to wait for other tenants to ask them for help or if they knew what was going on (they didn’t either) Anyways, if you want to live in a place where none of the landlord/agency obligations are going to be carried and you have to constantly be frustrated, uncomfortable in your own house then hunters agency is the place to be.
Thank you for your review. To clarify, we have 427 reviews with a score of 4.6 which needs no defending unless you are suggesting that 420 people have lied when writing their review. To clarify, Hunters can evidence that any email that has been received from you has been replied to. Hunters have also copied you into all emails sent to the landlord in addition to having no evidence that you have visited the office in person. We can also confirm that you have reported two issues, damp in the bathroom and the presence of flies. A plumber attended confirming that there was no leak, and the moisture was caused from you not using the extractor fan. There was no evidence of silver fish during the visit. Silver fish are attracted by moisture. They sit behind wall cavities. A second contractor attended the property. Again, there was no evidence of flies. However, the contractor did advise you that there were no issues within the property that would cause flies, and you may wish to consider closing the windows. Unfortunately, neither the landlord nor Hunters can be responsible for flies entering the property. Therefore, it is the responsibility of the tenant to manage their own flies. Regarding access to the communal door, this is a block management company responsibility which neither the landlord nor Hunters is responsible for. Please contact the block management company directly. Their number can be found on the notice board in the communal area. If you have any further issues, we would appreciate it if you could contact a member of the team directly to provide us with the opportunity to resolve any issues that you may have before providing a one-sided review which could have a damaging impact to our business with far reaching consequences
5/5
Amir has been soo helpful he moved us into within a couple of days when we was desperate. Thank you Amir
5/5
Amir is a good man, he helped me and my family find a house and made everything easy for us. Thank you Amir
5/5
Muhammed and the team at Hunters Estate Agents guided my elderly father through every step of his house sale, with help on hand whenever needed.
5/5
Carla was prompt to address and resolve issues… well done 👍 for your great customer service powress! …
5/5
Just want to say a big thank you to Chloe who went above and beyond to help us. Great service and very quick to respond to any queries. Proactive and friendly, would highly recommend Hunters in Yeadon!
5/5
We have recently had the pleasure of dealing with Alison at Hunters when renting our new property. We met with Alison for the viewing and she really friendly and answered all the questions we had. We were in contact with her throughout the referencing process and she was always efficient and so helpful. When we collected the keys she was again, so welcoming and friendly and went through all the paperwork with us and gave us copies of all the information we needed. We have rented with different Estate Agents before who have never been as thorough or as helpful as Hunters. We are really impressed. We had brief contact with Sharon and Yasmin too, who are also really lovely! Thank you all so much for making our new move a great experience!
5/5
Had a great experience with Hunters in Yeadon, I dealt with Ben who was very helpful throughout the whole process, highly recommended
5/5
Great service. From putting our house on the market to completion everything went smoothly and quickly. Great office staff , would highly recommend. Thanks 🤩 …
5/5
Very friendly, wonderful service. Reacted promptly and professionally to all issues. Highly recommended letting agent service.
Thank you for your five star review. We are pleased that you have settled into your new rental property and will continue to assist you throughout your tenancy.
5/5
First class service from Tracy, Amie and Sam during our recent move.
Thank you Daniel. We hope you are enjoying your new home.
5/5
After visiting a few local estate agents, we settled on going with Hunters, because their knowledge and what they offered matched our needs most. We haven’t been disappointed at all, and the service that the team provided is second to none. In particular Joe and Lavinia have been outstanding - open, honest, helpful, hard working and kind, with a great knowledge of the buying and selling processes and able and more than happy to intervene where necessary and ensure processes ran as smoothly as possible. We would recommend using Hunters for such an important process, it’s been a really positive experience with this great team!
Hi Suzy Thank you for your great review, Joe & Lavinia are very happy that you have recognised there hard work.
5/5
Had a viewing with Ellie from Hunters and was so impressed. I’ve done a lot of viewings trying to find a new home and out of every estate agent I’ve met she’s the only one who had answers to every single one of my questions and was extremely professional and personable. An asset to the Hunters team.
5/5
Booked in for a viewing at a property recently and had an all around great experience with Gabe. His knowledge of the property and area was very helpful and he has since been very helpful in any follow ups. Best estate agent experience I’ve had…and I have had quite a few!
5/5
Great experience from start to finish with a very effective and on the pulse agent Gavin B who kept the lines of communications open during the whole process. Hunters agent had a few properties that matched my wishlist as far as location, newly designed and renovated spaces, finances and more. Once I found the right fit and produced all the documents for the credit and reference checks, the turnaround was quite fast. Very satisfied with the experience with Hunters as a letting agency ahead of move-in.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.