Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,317 reviews across 28 offices and 2 platforms
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,317 reviews on two platforms, rated 4.5 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Googlejessica is a great and unique professional who’s helping me with my home issues. I would like to say thank you so much for your great job and giving me all the support I need at the moment! You are great!
Dear Suellen, Thank you for taking the time out and leaving us a review. We will pass the message over to Jessica. All the best
5/5
GoogleJay and sha are very good.
5/5
GoogleWe found Cheryl dela Cruz to be really professional and quick to respond. Thanks Cheryl!
Dear Rajvi, Thank you for taking the time out to leave us a 5* Review. We will pass the message on to Cheryl. All the best and we look forward to working with you again.
1/5
GoogleThey will withhold your deposit for an excruciatingly long period of time (in our case 22 days) after the end of tenancy and will not release the fund unless you expend a significant time and energy chasing them. AND* beware of them charging you check-out fees (in our case we have already arranged for cleaning, but were still charged a £204 fee for inventory check). What is incredibly shady about them is that they will not inform you of the charges before they take them out of the deposit, as any legitimate businesses would do. Instead, you will only find out how much they've charged you once you get your mutilated deposit back.
Dear Andy, Thank you for taking your time and leaving us your feedback. We apologise if you feel you have been misled, However, it is stated on the contract which you signed that you are liable to pay for the checkout cost. Please do get in touch if you wish to discuss this further. Our email address is Stokenewingtonhunters@gmail.com. Many thanks
5/5
GoogleNatasha is a great property manager. Very helpful and deals with things promptly.
Dear Carolyn Thank you for leaving a 5* Review. We will forward your kind words over to Natasha. All the best.
5/5
GoogleGreat team! Jay Ahmed was very helpful trying to get us into our amazing property! He was very dedicated and patient. He really went above and beyond!
Dear Katie, Thank you for leaving us a 5* review. We hope you have a pleasant stay and will pass the message on to Jay! All the best.
5/5
GoogleHighly recommend this company. The team were excellent in dealing with me and my wife.
5/5
GoogleJay Ahmed helped us with our flat hunt and he was extremely helpful! Jay was quick to reply to any queries we had even out of office hours. I honestly cannot recommend Jay and the Hunters team enough!
Dear Lucy, Thank you for taking the time and sharing your experience with Jay. Highly appreciated, We will pass on the message to Jay. All the best.
5/5
GoogleI recently rented out my house using Hunters. They were fabulous. Very efficient and responsive; nothing was too much trouble. Jay and Shah in particular were excellent.
Dear Jean, Thank you for the 5* Review. We appreciate your comments and will pass them on to Jay and Sha. All the best and we look forward to working with you again in the future.
1/5
GoogleTerrible compnay, our flat was managed by them but they never did anything. Emails unanswered and telephone calls ignored and no repairs carried out after a year. We had a leak which ruined a ceiling and they never attened and then we had to pay for the damage After we had put down a deposit on the flat we had to keep chasing and then they kept trying to charge us for things which they made up and we did'nt want to lose the flat so we paid. If another agent has the property go to them and if not think about it ... alot.
Dear Paula, At Hunters Stoke Newington, we value and welcome genuine honest feedback regarding our service and team members, as it enables us to improve our service. We don't always get it right and honest feedback is one way we can put things right and become a better business. Unfortunately, this 'review' is neither genuine or honest. We have thoroughly investigated these allegations. Hunters have never come into contact with Paula Smith (our system allows us to record all contact with clients) nor can we verify anything about the identity from the Google+ account, which appears to have just been created for the purpose of disparaging our firm. We believe this review to be completely fictitious and a malicious attempt to tarnish the good reputation of Hunters. The many positive reviews and feedback we get on a constant basis from our customers are a testament to our good standing. This 'review' has been reported to the Google Legal team, with a request to investigate the source, as we take these matters very seriously. Thank you
5/5
GoogleJay has been totally brilliant helping us. He's really friendly and always happy to answer any questions we have, making the whole process pain free!
Dear Laura, We thank you for leaving the 5* review and will pass the message on to Jay. All the best and look forward to working with you again.
5/5
GoogleJay Ahmed and the team at Hunters were really on it. They know their stuff, they know the market and put simply; they deliver. Jay is a great professional who deserves full credit for providing such a top class service in the property and lettings industry.
Dear Matt, Thank you for taking the time out and leaving a 5* Review. We look forward to working with you again in the future.
1/5
GoogleI Had Hunters manage my property for me and they did a terrible job. My rent was never paid to me on time and I was always chasing them. I am currently owed several months rent and I am really upset about this. I did some research into this branch and they have been taken to court by their suppliers over non payment and they had to make their Mare st branch close down because of this. Do not give then your property to rent unless you want a lot of stress
Thank you for your review. Another 1* review was left at the same time, both accounts have only left 1 review each and both of them surprisingly reviewing Hunters Estate Agents. This is not a genuine review and we will be reporting it and flagging this as inappropriate.
1/5
GoogleI am writing on behalf of a former tenant who experienced a terrible service from Hunters agency. Their reaction to maintenance was very slow, even when it was an emergency. It didn't help that they don't seem to pick up when you call. Generally experienced a very poor level of communication from them. They even granted themselves access to the house without seeking permission. I wouldn't want to be their tenant.
1/5
GoogleJay showed us the flat and he is very good at selling places to you the problems occur once you move in. No one picks up the phone, no maintenance carried out by Hunters who were managing it. When they do turn up they don’t complete the jobs and they lie all the time. When we left we had to fight hard to get our deposit as they made up lies on the deposit form. The flat was a mess because they didn’t fix the issues. Don’t rent from them they are terrible
Thank you for your feedback. From looking at the files and the inventory, the property was not left in the condition you found it when you moved in. This is clearly shown on the inventory and check out report. I can also see you had an issue with your boiler which Hunters Management did replace with a brand new boiler and confirm it was working. I am sorry if you feel you didn't get a good service but from our notes, I can tell you that the issues you had were rectified.
1/5
GoogleJay is a great salesman and tells you whatever you want to hear but once you move in nothing ever gets done. No one fixes anything and no one picks up the phone. Terrible company and bad at managing properties and they keep so much for your deposit when you leave. Don’t go to them
Thank you for your review. We cannot find you on our system so I am lead to believe this is a hoax review, we will be reporting this to Google
4/5
GoogleRating only, no written review.
5/5
GoogleAbsolutely amazing and helpful staff! Went over and above the call of duty on many occasions to help out. We originally put our house on the market with Hunters Huddersfield to sell and they secured a buyer within a couple of days. Unfortunately the sale did not proceed (no fault of Hunters) and they had it back on the market immediately. We then decided to rent the property and have secured lovely tenants who really look after the property. The turnaround time from putting the property for rent and securing a tenant was phenomenal! Between Katy, Nicky, Sarah and Jamie-Lee they really have a fantastic, all round service and you would be stupid not to buy or sell through them! Highly recommended
Hi Siobhan, we are pleased you are happy with the service you have received on both sales and rentals within our branch. We do not like to miss any opportunities so we are always happy to help in whichever way we can. Thank you very much for your review and your kind words, this means a lot to the staff at Hunters Huddersfield.
5/5
GoogleVery professional team, work along side Nicky who is very polite and will go out of her way to do the best for tenants/landlords. very fast acting on maintenance for tenants and landlords. Highly recommended
Thank you for your review, we are pleased to have you as one of our contractors.
5/5
GoogleDealt with Hunters for over 3 years. Great service. Had a few issues with my property lately that have been dealt with swiftly and efficiently by Nicky. Very impressed wih the level of service. Highly recommended.
5/5
GoogleWe've recently rented a house through hunters and Lisa has been great with sorting everything for us including any repairs that needed doing. Definitely would recommend them
5/5
GoogleI have had the pleasure of dealing with Lisa over the past few months for the sale of my property, she has been attentive and proactive and keeps me updated. I have had an all round brilliant service from Hunters .. Thank you
5/5
GoogleAlways a great service with Hunters. They see to any issues fast and efficiently. Staff are lovely and reply to all emails and calls promptly. Never had any issues with them!
5/5
GoogleI always try use hunters for my properties, the properties that they manage are always of a high standard. Myself and my partner have always had quick responses from them when we have had issues of any kind. Lisa from the Huddersfield branch has been second to none for her service to us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (223 West End Lane) has the most, with 572 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards: Hunters, Liverpool won Gold; Hunters, Carshalton won Trusted Agent; Hunters, Brentford won Trusted Agent; Hunters, Sheffield won Trusted Agent.
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