5/5
Aleksandra & Diriye found very good tenants for my flat in Maida Vale. I find Hunters very efficient and professional. Highly recommended to any Landlords looking for quality tenants.

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,318 reviews across 28 offices and 2 platforms
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,318 reviews on two platforms, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Aleksandra & Diriye found very good tenants for my flat in Maida Vale. I find Hunters very efficient and professional. Highly recommended to any Landlords looking for quality tenants.
1/5
Try to avoid Hunters!! When we first moved in to the new flat, they didn't manage the process well: - Our Initial offer got accepted by the landlord, but when we got the keys and went to the flat, we realised that everything( furniture) we asked for in the offer wasn't in the flat. Apparently Hunters didn't discuss it with the lanlord, therefore they gave £150 to cover at least the chest of drawers we needed and also, to cover the wardrobe rail they broke when moving the wardrobe ( which it was something we put in the offer, but didn't do until we kept chasing them for it) - Check out inventory - not being very clear in the contract and 3 days in advance of the moving date of the new tenants, we have beeing asked to pay £170(+VAT) for the check-out inventory. Hunters didn't give us any other choise. But we checked the company Hunters use for this service, and of course, the price is £110( including VAT), where is the difference on the prices? In Hunter's profit! - Cleaning fee for the reasonable price of £165! When the first time we moved in, the flat was that dirty that it was even mentioned in the check-in inventory. The bathrooms where brand new and of course, were plenty of dust. Definitely the flat is in better conditions since we fixed few things. Now they are asking us to pay £165. We are still waiting a reply on this from Hunters but we have decided that after how things are being handled, we will report it - we rather spend more money on lawyers but to make sure Hunters learns the lesson of not taking advantage of customers.
5/5
Devan has been extremely friendly and helpful in my search for accommodation. As a foreigner it is not always easy to understand how things work in the UK but you can trust Hunters !!! They will do their best to help you and smooth the process that can be quite tough ! Do not hesitate !
1/5
Avoid this estate agent. They illegally held our deposit for 3 weeks for no reason. There was no dispute with our Landlord whatsoever, just Hunters. Shah, who runs this branch is to blame. His staff lied to me over the phone giving ludicrous excuses like, "their bank account was broken". Unfortunately this has happened to other tenants who were in bad financial situations. Our Landlord had to drop Hunters halfway through our tenancy as they were withholding rent. Further to this incompetence and keeping our money for no reason, Hunters also lied about our flat being furnished. I seriously cannot advise you to avoid this place more. Protect yourself and go somewhere else. The positive reviews are fake. These people will take your money, ignore you and lie to you. It's disgraceful that this practise is allowed to continue in the rental sector. Hunters are not worthy of a penny of your money.
Dear William, Firstly, I will like to thank you for your feedback. I’d also like to mention that your partner has also left a review relating to the same matter which I have responded to and I am lead to believe that you are here to tarnish the good work of Hunters Stoke Newington office has achieved. We pride ourselves with providing excellent customer service and it is our utmost priority to ensure customers are always happy. All our 5* reviews are genuine. Your deposit was returned to you. As we had a new accounting system, there was a few teething issues which we rectified. However, the main reason was we were waiting for the landlord’s authorisation before releasing any monies. Regarding the furnishing, you agreed, after negotiations, to take the property unfurnished. Should you wish to discuss this matter further, please do not hesitate to contact us on Hunters.managementstokenewington@hunters.com
1/5
Hunters lied to us from the start - we paid extra to get a furnished flat, only to move in to find no furniture, as the person managing this had been fired, there was no note and they refused to provide us with any furniture which we ended up buying ourselves at great expense. Additionally, as we agreed to pay a higher rate for furniture - they then issued everyone else in our flat block with eviction notices unless they agreed to pay the same rate as we were. Including a young family, whose child had justed started school around the corner. Oh and then - after ONE MONTH of living in the property they called us to say that we owed them £500 of admin fees (which we had never been told about) and if we didn't pay within a week we would have to move out of the property. When there were issues with the flat - such as the washing machine flooding our bathroom - they did not send someone round or sort it out. After two days of our washing machine leaking I managed to get the name of the plumber they use and organised this myself. But that was only after refusing to pay rent. About half way through our tenancy we learnt that hunters had not being paying our rent to the owner of the property and keeping it for themselves. 6 months later, the owner still hasn't received that money and I believe they are being taken to court over the matter. When we came to move out, they withheld our deposit from us - with no basis as they hadn't even managed to do an inventory when we moved in - we had to threaten legal action and involve the TDS to get it back. Terrible, illegal behaviour - absolutely do not rent or let your property with the Stoke Newington Branch or Shah.
Dear Alice, Thank you for leaving a feedback. Firstly, I will like to inform you that no furniture was agreed when you offered and you were happy to proceed with the property being unfurnished. Please refer to your offer letter. Regarding the tenant eviction- this is not correct. Hunters have never claimed a rent increase on your property or any of the other properties in the development . We do not appreciate false accusations and take these matters very seriously. You are right about the admin fee, you failed to pay this hence we contacted you for payment. We did not however say I quote “if you didn’t pay within a week, you will have to move out of the property” Again, this is a false accusation. We manage the property for the landlord, however this specific landlord had their own contractors. Before approving any works, we need landlord’s authorisation. This was a delay on the landlords end not Hunters. You then eventually managed to get in touch with the landlord’s contractor to carry out remedial works. Hunters have always paid landlords on time, not sure how you will get this information as you wouldn’t have any dealings with the landlord. Hunters haven’t been to court or will not be going to court relating to any of the matters you stated above. Again, a false accusation which we do not take lightly. Your deposit was registered, however, before releasing the deposit, we needed to make sure the landlord is happy for the deposit return as they carry out their own inventories. I can confirm an inventory was carried out and your deposit was later released to you without any deductions. I will like to discuss this further with you as we take these matters very seriously. Please contact us on Hunters.managementstokenewington@hunters.com Finally, I believe you also bought a property through us, I hope the exchange went smoothly and wish you all the best with your future endeavours.
5/5
Azhar and the team at Hunters provided an excellent service when I sold my flat through them. From a realistic appraisal of the property to securing the best price and managing the sales process through to completion, Azhar kept me informed every step of the way and was always incredibly helpful and pleasant to deal with. He even went over to read the meters on the day of completion when I couldn't do it myself. I can recommend Azhar and the team at Hunters without reservation in terms of attitude, expertise and their ability to get things done.
5/5
Jay Ahmed & Sha Miah have been excellent for me in letting out multiple properties at once. Jay has been really on the ball, with timely updates, good concrete negotiations skills and very dedicated to his job. Very professional in approach with both prospective tenants and myself. Every time I've needed something from him I've received contracts, documents, information immediately. Sha has been very pragmatic about the approach we take when trying to secure deals on a deadline and also has great knowledge of the current market. Would highly recommend Hunters letting agents if you're looking to rent out your property - these are the guys to go to. Great team work, from both in particular.
Dear Raif, On behalf of all of us at Hunters, we want to thank you for your valuable time to review our agency and staff. It a great pleasure for us to see that our customers are delighted. We look forward to working with you again in the future. Thank you,
5/5
Jay at Hunters has provided excellent support during my flat search, from the property viewing appointment through to the arrangement of the agreement & move-in logistics. He has been reliable and responsive throughout the entire process, and as a result I've had a really positive experience and smooth flat move.
Dear Eszter, We're very happy to hear that you were delighted with our services. Thank you for adding very generous remarks to our professional staff Jay Ahmed.
5/5
We were really happy that we chose Hunters to sell our house. The service provided was brilliant and stress free from having the house valued to exchanging contracts. All.the staff were really helpful and had a professional attitude. Kind regards Jas Sandler
5/5
We are very happy we chose Hunters as the estate agent to sell our house for us. Throughout the entire journey it has been a pleasure to deal with every single member of the staff of their Pudsey branch. They were all professional but also cheerful and personal; none of them made us feel like we were just one of many customers. I particularly want to mention Alex, who was exceptionally enthusiastic about our house, an eloquent gentleman in his communication, who went out of his way - and out of office hours - in the first important stage, and to have it published how we wished it within Hunters format. I remember Mairead as well who we were one of the first customers for in this branch, who was also very personal and enthusiastic in her approach. Emma and Emily and Donna of the sales progression team have helped in a friendly manner. Last but not least Victoria, who was touched by our patience with our buyers, who translated that in fighting for our sales progression like a tiger. Would recommend Hunters with no hesitation!
1/5
Very disappointed! Started well but soon lost momentum. After changing to a different estate agent I had 3 viewings and one had been tying to view my house for a month with Hunters. I had to request my key several times. I get the feeling they want to sell your house but don’t want to put the effort in!
Hi Steph, Thank you for your feedback and I am sorry that you weren't happy with the service you'd received from us. While you were on the market with us we arranged 15 viewings for you and gave you feedback along the way. I also unsuccessfully made attempts to arrange a home visit marketing review to discuss what we could do to get you sold. Remember, as this is my own business it is of no benefit to having your property sat on the market. I would also add that had someone enquired to view your property, I have absolutely no doubt that we would have made every attempt to get it booked in. Why wouldn’t we? I do thank you for your feedback though and if there are lessons to be leant, we will learn from them. I see your property has been on with the second agent for three months now and I hope you will soon get the offer you need to get sold. Kind Regards, David, Owner of Hunters.
1/5
I had the most awful experience with this estate agents. Yes sold my house fast but their ability to manage the process after this was disgraceful. My buyers were sending emails trying to resolve issues which were never shared with me. This lead to them pulling out at the last hurdle so hence I incurred full solicitors costs. The worse things was it caused horrendous stress and anxiety. Do not choose them .
Hi Sarah, Thank you for your feedback. Your sale fell through because your buyers solicitor asked for certification for the loft room which at the time you were unable / unwilling to provide. We as you know with your instruction tried to persuade them to proceed without but ultimately they decided to follow the advice from their solicitor. I very much regret that you feel this way but we did everything we possibly could to keep the sale together and at no point did we hold information from you. I genuinely thank you for your feedback though and if there are lessons to be learnt we will learn from them. I wish you all the best for the future. Kind Regards, David, Owner of Hunters
5/5
We had been trying to sell our property for a few years with no luck, We had a visit from David Metcalfe from hunters Yeadon who advised what we needed to do to sell and it worked. The property went for sale with hunters at 12 oclock and by 12.20 we had someone wanting to view, They came and viewed it and offered full asking price. We also used hunters solicitors and it was on done and dusted in 4 weeks. I cannot thank them enough. Very very happy.
4/5
Great service with melissa, made to feel welcome, curtious & easy to communicate with. 10/10
Thank you Ami for taking the time to provide your feedback. I am delighted that you are happy with the service that you have received from Hunters specifically Melissa. We are committed to continuous improvement and would therefore i would be extremely grateful if you could share how we could have achieved a 5 star rating from you. Once again, many thanks for your feedback
5/5
Fantastic service from hunters. Gemma especially was brilliant. Making a stressful time a lot easier. I would highly recommend hunters and Gemma to anyone looking to rent or buy.
Thank you Richard for taking the time to provide your feedback. I am sure that Gemma will be as delighted as I am to hear how happy you are with the service Hunters have provided.
5/5
A massive thank you to Gemma Flanagan for supporting our small business, Thomas & Nelson, in key providing services. Gemma was super efficient & extremely friendly, we would happily work with Hunters in the future! Thanks again Gemma
Thank you Joanne for your five star review. I will certainly pass your comments to Gemma. I am sure she will be delighted as I am.
5/5
Gemma Flanagan really helped me with Liverpool Council. She was very professional and patient with me. She gave advice that I could not have received anywhere else and was invaluable. Overall, I would definitely recommend.
Thank you Christina for taking the time to provide your feedback. I am delighted to hear that you are happy with the service you have received from Hunters.
1/5
Great service online, on the phone and in person. Everything worked out smooth and I was able to move into my new flat in under one week. Melissa was very helpful. Edit: After moving in, nothing was happening I asked for. After living in the flat I rented for half a year, I realised they have no interest in making people's life any easier. I asked some things to be changed before I moved in, and still did not happen after almost half a year. Also people just come into the flat without letting me know as they have the keys too. Not even knocking! Paying so much fee for this agency and getting literally nothing back! Never agan Hunters!
Thank you Klara for your feedback. I am thrilled to hear how happy you are with the service Hunters provides, in particular the way in which Melissa manged your move in. I will certainly pass on your comments. If we can be of any further help, please do not hesitate to contact any member of the team.
5/5
Always very helpful, friendly and nothings ever too much.
Thank you for your review, Hunters Huddersfield are pleased to have you as one of our contractors.
5/5
Work closely alongside Nicky and her team. Very responsive to their tenants needs.
Thank you, Hunters Huddersfield cannot fault the service you give to us or our tenants.
1/5
Bad experience with hunters upon vacating even though the property was properly cleaned and tidied. Not using hunters again.
5/5
The staff at Hunters are amazing, always go above and beyond. Highly recommended.
5/5
I have been with Hunters for quite a while now and the staff are amazing always so helpful and polite would highly recommend
5/5
We have worked with Nicky and her team on various occasions and have always been polite, friendly, thorough and easy to work with. Would highly recommend.
Thank you Simon, hunters Huddersfield are pleased to have you as one of our contractors.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 572 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.