Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,318 reviews across 28 offices and 2 platforms
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,318 reviews on two platforms, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWorked with Diriye - was really attentive (keeping us updated and following after viewing) and definitely knew his stuff. Didn't end up taking a flat from him as our requirements changed, but would definitely recommend him as he stood out from a lot of the other agents we met.
Thank you for your feedback Lee, let us know if you ever need any assistance in the future.
5/5
GoogleI work regularly with Chelsea and Devan at Hunters. Both extremely reliable and attentive. They are always available to help regarding tenants and any other issues and are committed to their clients. I have worked with them for years, they are very thorough and I have never had a problem.
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
1/5
GoogleRude an obnoxious I cannot tell you how unlikable and smarmy Paul is. Even if my dream home came up I wouldn’t buy from him. Avoid and use another agency who are passionate and professional.
Hello G Oogle. We appreciate it when our customers take the time to leave us online reviews because it lets us improve and serve our customers better each and every day. However, I took a look and it seems we have no record of any customer matching your name. Because we take our genuine customers’ comments very seriously, please contact me, Paul, here at this location if you are our customer. We can do our best to resolve this issue immediately. Thank you.
5/5
GoogleMy experience of moving into our rented home was fantastic. Hannah Beaumont was efficient and never took long to email back, communicating every step of the way which really helped. I would rent or buy from them again for sure.
We are really pleased to hear that you have been with our service and the communication you have received from Hannah
4/5
GoogleReasonably good dealing with sale and purchase of houses
1/5
GoogleI was pressurised into moving in within 3 weeks, when I needed to give 4 weeks notice to end my current tenancy agreement and Sky subscription etc..As acresult I am several hundred pounds out of pocket. I was then given just one key to the property and I have made numerous requests to change my DD date so that all my Bill's go out when I get paid. This would bring my payment forward 2 weeks and nobody has responded to my requests. The whole process has left me feeling bullied and stressed which has left a physical scars!
5/5
GoogleA friendly and helpful team who are willing to go the extra mile! Thank you Elisa and team for everything.
Thank you for your review Carola. You're welcome and we are pleased you have been happy with our service. Your Hunters Lettings Team.
2/5
GoogleRating only, no written review.
5/5
GoogleThe Lettings team are very helpful, always polite and always on time - much appreciated when having to take time out of work to view properties.
Thank you for your review Janette. We are always here to help you find the perfect property. Hunters Lettings Team.
5/5
GoogleGreat and prompt service
5/5
GoogleExcellent service from all the team at Hunters, Faye, Robin, Jane, Janice, Carole, all were so helpful and professional and all went over and above to help and assist with all aspects of a very difficult sale. Many thanks to all at Hunters for their help, and I would definitely use them again and recommend them without hesitation.
5/5
Googleexcellent work with in a short space of time. very professional and gives information at all times on matters arising
5/5
GoogleLeanne has just sold our rather exceptional property in Beverley and has been outstanding throughout the whole (thankfully short) process. We had invited Leanne to pitch for our sale based on the clear evidence of success of Hunters in Beverley and have been impressed from start to finish. Starting with the clear detailed knowledge of the local market (vital for setting the price), the professional planning of the marketing, the handling of viewings and the constant hands-on running of the sale process every aspect has met or exceeded our expectations. The combination of the professionality and the personal touch has been great for us (and we believe for our buyers), we could not recommend Leanne and her team more highly.
5/5
GooglePaul was easy to deal with straight too the point honest person with no messing around. We bought off him 18 months ago and have recently had him back for a valuation and he was proffesional and ontime in doing so. The office were also very helpful and polite on the phone. Thanks Jason & katie.
1/5
GooglePhoned the out of hours number to cancel a viewing at the last minute. The out of hours service was very professional. However, we then received a call from an estate agent who would’ve been showing us around the house in question. I might add that the reason for the cancellation is to take our son to hospital after finding out he’d been unwell at the child minders. The estate agent was extremely rude to my partner and displayed a total lack of professionalism. We’d had Hunters round to value our house too. The agent showed up late, printed off pictures from last time (we bought it from them) and barely looked round before providing a valuation. He must’ve been there for a grand total of about five minutes. We found him to be very arrogant, rude and again, unprofessional.
1/5
GooglePhoned on Monday to see if a landlord would accept me and my family as tenants. Was told maybe and that I'll get a call back in a few moments after they've rung the landlord, no phone call then I rang back on Tuesday morning to chase up and the lady said its Ross I spoke to but he's out at the moment she'll get him to ring back once he's back in the office. Guess what it's Wednesday afternoon and I'm still waiting, I guess they couldn't get hold of the landlord or the landlord wouldn't accept us. Either way a polite call like I was told would be of great appreciation. Manners costs nothing at all.
Hi, thank you for your feedback and I'm really sorry you feel this way. When you spoke to Ross on the Monday he left a message for our Landlord to ask. He didn't come back to us and regrettably (for the first time in 6 years!) Ross was sick the next day. When you called on Tuesday and spoke to Rebecca asking for Ross she explained he wasn't in and that she would get him to call you when he was back. You then went on to explain to Rebecca your query and she told you that they wouldn't accept someone in your position and the query was closed off. I'm sorry if you felt Ross should have still called you but the query had been resolved. I also very much regret that you have felt the need to publicly voice your opinion without coming to me first. Good luck in your search for a property. Kind Regards, David - Branch Owner
5/5
GoogleVery professional and considerate lettings agency that dealt swiftly with any correspondence - Chelsea and Devan in particular were very helpful. I would recommend for any tenants.
5/5
GoogleSue & Keith Baxter. (October 2018) Hunters Beverley has been an outstanding estate agents from day one. We used them to sell our house and the house we've purchased was also sold by Hunters too. All the staff with no exception, were friendly, dedicated and extremely professional. We felt we could ring them anytime regarding the sale of our property or the purchase of the new house. They dealt with the matter promptly & efficiently. Fiona, in particular, went above and beyond to sort things out as quickly and efficiently as possible for completion. We would like to thank everyone for helping us sell our house and finding our new home and we recommend Hunters Beverley to anyone planning to put their house for sale. In my view Hunters are the best estate agents in Beverley.
5/5
GoogleExcellent service Would highly recommend!
5/5
GoogleExcellent and professional service you rendered was superb. Helen took time to listen, answered all my questions with clarity. Thanks to you guys in Hunters (Abbey wood). I'll definitely recommend you others and I'm sure hey will undoubtedly be trilled with your good service.
5/5
GoogleI have nothing but praise for the staff at Hunters Abbey Wood. From when I bought a property some years back for the rental market which they managed right up to the point of sale To finding me a buyer quickly and despite several hurdles until completion they dealt with the whole thing with utter professionalism keeping me informed at every stage of the process Would highly recommend them for all sale, purchase and rental needs anyone may have
1/5
GoogleRented a property from them for just over a year. Suddently became a lot less helpful once we had signed a lease. Terrible at communicating and fixing issues with the house. This includes taking over six months to fix our electric fire that had broken and also our fridge having issues. Then when we'd finally had enough of them and the landlord they conspired with the landlord to try and con us out of our deposit. It went to arbitration and they found totally in our favour. We will be avoiding at all costs in the future. Dan if still around is particularly awful.
Dear Peter We are very disappointed to read your review of our rental service especially in view of the favourable end of tenancy letter which your partner sent to us thanking our office and staff for the good service and help that we have provided to you during your tenancy at the property. We must point out that we act on behalf of the landlord and take their instruction on the end of tenancy with regard to any dilapidations we can only give our recommendations however, if the landlord is of the opinion that the property was not left in good condition and, in their opinion not down to fear wear and tear we act on this as our due diligence to the landlord. On this occasion the property was freshly decorated throughout and had a newly fitted kitchen at the beginning of your tenancy therefore the landlord was not happy at the condition of the property at the end of the tenancy.
5/5
GoogleI sold my house through Hunters at the beginning of this year. Having never sold a house before I was slightly apprehensive and unsure of the whole process but it was made so easy and hassle free by my sales progressor & negotiator. The communication all the way through the process was brilliant. A fantastic company to deal with highly recommended. Thank you
5/5
GoogleGreat estate agent! Quick efficient service...Chelsea is very professional and helpful Thank you Westhampstead office you are great all of you!!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
ESTAS awards by year, 2022 to 20232023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 572 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.
