1/5
TrustpilotAwful experience
Awful experience. Rude staff and have to wait weeks to be paid my rent and even then make up charges as they go along.
Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
Ellis & Co estate agents in Wembley, Greenford, London and 12 more
★★★★★
4,840 reviews across 17 offices and 6 platforms
Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on six platforms, rated 4.6 out of 5 overall.
3,691
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers11 reviews
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Buyers17 reviews
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
Landlords9 reviews
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
Tenants20 reviews
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Our offices
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
- Ellis & Co Wembley4 Ealing Road, HA0 4TL959 reviews · 862 on Google (4.6)16 in the last 90 days
- Ellis & Co Greenford318 Ruislip Road East, UB6 9BH495 reviews · 455 on Google (4.7)21 in the last 90 days
- Ellis & Co Golders Green52 Golders Green Road, NW11 8LN470 reviews · 458 on Google (4.8)6 in the last 90 days
- Ellis & Co Finchley341 Regents Park Road, N3 1DP431 reviews · 282 on Google (4.6)2 in the last 90 days
- Ellis & Co Bounds Green10 Queens Parade, Brownlow Road, N11 2DN413 reviews · 372 on Google (4.8)6 in the last 90 days
- Ellis & Co Stanmore66 The Broadway, HA7 4DU317 reviews · 92 on Google (4.0)12 in the last 90 days
- Ellis & Co Tottenham26 West Green Road, N15 5NP307 reviews · 131 on Google (4.4)5 in the last 90 days
- Ellis & Co Harrow8 College Road, HA1 1BE274 reviews · 134 on Google (3.5)1 in the last 90 days
- Ellis & Co Mill Hill22 The Broadway Mill Hill, NW7 3NJ231 reviews · 209 on Google (4.9)7 in the last 90 days
- Ellis & Co Willesden Green29 Walm Lane, NW2 5SH228 reviews · 111 on Google (4.5)5 in the last 90 days
- Ellis & Co Sidcup257 Blackfen Road, DA15 8PR156 reviews · 152 on Google (4.9)2 in the last 90 days
- Ellis & Co Enfield58 Church St, EN2 6AX151 reviews · 88 on Google (4.3)1 in the last 90 days
- Ellis & Co Bethnal Green485-487 Bethnal Green Road, E2 9QH139 reviews · 139 on Google (4.4)11 in the last 90 days
- Ellis & Co Tonbridge93 High Street, TN9 1DR108 reviews · 74 on Google (4.3)1 in the last 90 days
- Ellis & Co Islington76 Essex Road, N1 8LT99 reviews · 99 on Google (3.4)3 in the last 90 days
- Ellis & Co Wembley Park51 Bridge Road, HA9 9AG55 reviews · 32 on Google (2.9)0 in the last 90 days
- Ellis & Co Kenton272 Streatfield Road, HA3 9BY44 reviews · 33 on Google (4.3)0 in the last 90 days
Latest reviews from every Ellis & Co office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleI am so happy about professional service i had get from them especially from mr Paul Glass in renting department, I highly recommend this office to everyone.
5/5
GoogleWe are a local development company, we have dealt with many agents from many agencies. We have to say we have NEVER had someone fight our corner, and ensure things get pass the line like Alicia did for us at Ellis and Co. She's communicative, responsive, understanding and she's positive regardless of the challenge. Couldn't recommend her enough! Keep it up.
Agent replied
Our team motto is Failure Is Not An Option so whatever the challenge we will always fight for solutions.We are delighted to have been of service to you.
5/5
GoogleI am definitely recommending Ellis & Co Bounds Green to anyone looking to rent a property .Nicos can provide you with a prompt help and advice. He is a very professional estate agent and a very patient one. The all team is committed to help and they are absolutely lovely people.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleParasitic junk mail peddlers
5/5
GoogleAs always, an expedient professional service aided by a polite and responsive team run by Anthony Lucas at the Bounds Green office
1/5
Googlevery bad choice for me
5/5
TrustpilotEllis and Co are really reliable
We have been renting through Ellis and Co for the past 5 years, they are always very helpful and issues with the property always get sorted ASAP! We are very happy with the service they provide and would highly recommend them.
1/5
GoogleRating only, no written review.
5/5
TrustpilotRecommendation for Ellis and Co Is a big Yes.
I would recommend from my recent experience without hesitation Ellis and Co. at the Stanmore Branch to anyone wanting to buy or sell their house. I had begun to believe that being elderly, I would never find anyone who would listen or pay any attention to my needs. How wrong. Howard and all the staff at the Stanmore Branch were superb and have my thanks.
Agent replied
Dear French, Thank you for those very kind words and we all wish you a Merry Christmas, a Happy New Year and hope that you and your family all stay safe, Kindest regards, Howard
3/5
GoogleRating only, no written review.
Agent replied
We are disappointed to see your three star review and would like the opportunity to discuss this in more detail. Please email finchley@ellisandco.co.uk with your contact details and we will get the Director to contact you.
5/5
GoogleGreatest agent around, very knowledgeable and professional ! I have rented with them in the past and can't recommend enough.
5/5
GoogleVery happy with the service provided especially from one employee named zeeshan.. have to mark him for his outstanding service kept me informed and updated start do finish cannot flaw this estate agent better than any other!
5/5
GoogleMy wife and I used Deepak to project manage our renovation. He gave us advice about things we wouldn't have ever thought of which worked out fantastic for us. Deepak was hands on from start to finish and has even stayed in touch with us to ensure all snagging has been completed. I'd highly recommend Deepak and Ellis and Co.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Trustpilotfantastiskt ställe
5/5
GoogleIt’s been a fantastic service from start to end! They've helped make what I'm told is usually a stressful process seem easy. This is the first property I have sold, and they explained the full process from the offset so there was no surprises. Tom also recommended a great solicitor so I didn’t have to do much research on this (and they turned out just as great). Tom and his team at Ellis&Co have all been extremely helpful, and kept me updated throughout. But this isn’t even the best bit, my property was marketed and sold within 2 weeks after about 6 viewings. Then within just a couple of months, exchange and completion was done (this time scale was due to buyers side). If I could give more than 5 stars I would! Thanks Tom and all the team at Ellis&Co, Tonbridge. I would highly recommend you all, and I will be more than happy to use your service again if its ever needed in the future! Have a great Christmas and New Year!
5/5
Googleexcellent service Paul and his staff
5/5
GooglePaul Glass at Ellis & Co has always been a pleasure to work with. Couldn't recommend more.
5/5
GoogleDealt with Ellis and Co Mill Hill and Paul Glass to rent my current property. Professional and helpful and a pleasure to deal with. Highly recommended!!
5/5
GoogleRating only, no written review.
Agent replied
Thank you Hila for the 5 stars.
2/5
GoogleRating only, no written review.
1/5
GoogleThe property manager has been helpful with promptly replies. However, the some members lettings team were not very professional.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 2025
2025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Ellis & Co
Which Ellis & Co office has the most reviews?
Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.
Where are the Ellis & Co offices?
The 17 Ellis & Co offices, by town:
- Bethnal Green: 485-487 Bethnal Green Road, E2 9QH
- Bounds Green: 10 Queens Parade, Brownlow Road, Bounds Green, Greater London, N11 2DN
- Enfield: 58 Church St, Enfield, Hertfordshire, EN2 6AX
- Finchley: 341 Regents Park Road, Finchley, N3 1DP
- Golders Green: 52 Golders Green Road, London, NW11 8LN
- Greenford: 318 Ruislip Road East, Greenford, UB6 9BH
- Harrow: 8 College Road, Harrow, Middlesex, HA1 1BE
- Islington: 76 Essex Road, Islington, N1 8LT
- Kenton: 272 Streatfield Road, Kenton, Middlesex, HA3 9BY
- Mill Hill: 22 The Broadway Mill Hill, London, NW7 3NJ
- Sidcup: 257 Blackfen Road, Sidcup, Kent, DA15 8PR
- Stanmore: 66 The Broadway, Stanmore, Middlesex, HA7 4DU
- Tonbridge: 93 High Street, Tonbridge, Kent, TN9 1DR
- Tottenham: 26 West Green Road, Tottenham, N15 5NP
- Wembley: 4 Ealing Road, Wembley, HA0 4TL
- Wembley Park: 51 Bridge Road, Wembley, Middlesex, HA9 9AG
- Willesden Green: 29 Walm Lane, Willesden Green, NW2 5SH
What do sellers say about Ellis & Co?
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
What do buyers say about Ellis & Co?
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
What do landlords say about Ellis & Co?
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
What do tenants say about Ellis & Co?
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Has Ellis & Co won any awards?
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.
