Ellis & Co Willesden Green reviews

★★★★★ 5/5

Google

I can highly recommend Ellis & Co. From the very first viewing through to completion, Ross was always available on the phone, kept me updated throughout the process, and did everything he could to keep things moving as quickly and efficiently as possible. As a first-time buyer, having someone who was responsive, proactive and easy to deal with made a real difference. Ross was always happy to answer my questions and was genuinely helpful every step of the way.

Francesca · 22 July 2026

★★★★★ 5/5

Google

From first meeting Ross White of Ellis and Co in Willesden Green, we found him open, transparent and professional. Fantastic support from Ross in handling the sale of our flat, especially in a difficult market. Always responsive, realistic, chased the relevant parties and gave good counsel. Highly knowledgeable and would not hesitate to recommend.

Mona · 1 August 2026

★★★★★ 5/5

Google

Having originally purchased a Flat through Ellis and Co for the use of our daughter while at University, we subsequently employed them as letting agents (for over 25years) and recently as selling agent. Throughout our long association their service has been impeccable in finding tenants, managing the lets, keeping up with legislation and always keeping us fully informed, and recently arranging the successful sale. In addition, Peter Stinson on the lettings side and Ross White on sales have always been very approachable and very prompt in responding to questions and advising on actions that we needed to take from time to time. Very satisfied long term clients

Ian · 15 August 2025

★★★★★ 5/5

Google

After a rocky start with another agency, I switched to Ellis which was the best move I made. Ross was straight talking and honest from Day 1, which was a refreshing change. Friendly, approachable and contactable at all times allowed for a seamless and swift transaction. He understood the pitfalls with the property and found the right buyer for it. I would not hesitate to recommend Ross and his team at Ellis to anybody looking to buy or sell in the area. Thank you

Andrew · 17 April 2025

★★★★★ 1/5

Google

Very poor service. If you're looking to buy, avoid! I enquired about a flat I found the advert online, Ross got in touch with me and we arranged the viewing. He didn't answer all my questions but offered to arrange second viewing with vendors. In the meantime I made an offer. After the meeting with vendors there were still questions to follow up and I received no help nor interest from Ross. He sent me a very generic reply sharing his experience however he then didn't follow up anything! He completely ignored me placing the offer! Never got back to me. It's been more than 2 months. I'm still shocked actually for such a poor customer service hence I hesitated to write the review hoping that I will hear something.

Katie · 22 August 2023

★★★★★ 5/5

Google

We recently completed the sale of our flat and received the most outstanding and professional service from Ross White and his team. From the very beginning through to completion Ross worked tirelessly, advising us, giving regular updates and constantly liaising with us, the buyer and the solicitors. We have found Ross to be extremely proactive, responsive, honest and professional. Ross was 100% committed and went above and beyond in what was at times a challenging sale. I couldn't be happier and strongly recommend Ellis & Co estate agents. Ross, thank you for your hard work and expertise - you're the best!

Alexandra · 24 April 2023

★★★★★ 5/5

Google

We have just completed the purchase of a flat in Wilsden Green and want to thoroughly recommend Ross White and Ellis & Co. Ross arranged a prompt viewing and negotiated rapidly. He chased the legalities and reassured us along the protracted legal journey. He was prompt and courteous and I would be happy to deal with Ellis & Co in the future. Many thanks for your hard work.

Neil · 22 August 2023

★★★★★ 5/5

Google

We bought our first flat with Ross from Ellis&Co, he was fantastic support throughout the whole process and was always available to talk on the phone. He was good at keeping on top of all the steps of the process to make sure everything was done in good time, it was a long process so we appreciate his work. Would highly recommend using them as your estate agents.

Cameron · 16 February 2025

★★★★★ 5/5

Google

Cannot fault Ellis & Co! Ross was amazing to deal with and was very flexible with my changing requirements. I originally had my rental flat up for sale but the market is terrible due to current high mortgage rates so I decided to continue renting it out & he secured me a new tenant within a few days. Fantastic, friendly & good value service :)

Janis · 22 August 2023

★★★★★ 5/5

Google

Cannot fault Ellis & Co! Ross was amazing to deal with and was very flexible with my changing requirements. I originally had my rental flat up for sale but the market is terrible due to current high mortgage rates so I decided to continue renting it out & he secured me a new tenant within a few days. Fantastic, friendly & good value service :)

Laura · 1 August 2023

★★★★★ 5/5

Google

We've just signed the tenancy agreement for renting our house and the whole process was so smooth and seamless. Ross was very professional, friendly and straight forward with all the information and helping us with any enquiries we had. I would definitely recommend for anyone else thinking of going with Ellis and Co.

Vignesh · 2 July 2025

★★★★★ 5/5

Google

Ellis & Co. did an amazing job in helping me get my purchase over the line. In what was a pretty protracted process, Toby Madden was exceptional in stopping all sides from letting frustration get the better of us all. If Toby is anything to go by, they must have a very friendly & effective team. Moving is already hard enough and any help in easing the associated stresses will always be appreciated. I couldn't recommend them enough.PositiveResponsiveness, Quality, Professionalism

Teny · 11 June 2021

★★★★★ 5/5

Google

Had the pleasure of having Ross, of Ellis & Co Willesden Green branch, sell my mother's property. From the start he was very professional, helpful and always there when I needed him. He sailed through the whole process with such ease, I had nothing to worry about. I would highly recommend him.

Angela · 7 March 2024

★★★★★ 5/5

Google

Ellis & Co was brilliant during the buying process. A special thanks to Ross. He has been absolutely brilliant. He was very responsive, nothing was too much and he provided honest advise in every stage. He even chased the solicitors. Overall a great experience and we can't thank Ross enough.

Mark · 13 April 2024

★★★★★ 5/5

Google

Absolutely pleased with the brilliant service I recieved throughout the whole process of selling my house in Dollis Hill. Ross in particular has been a pleasure to work with and kept us informed at all times. Thank you for the seamless service you and the team provided. Highly recommend Ellis & Co Willesden Green of you are looking to sell.

Darshana · 22 August 2023

★★★★★ 5/5

Google

We have just left our tenancy after 3 and a half years. Peter and his team were always responsive and we never had any issues. Following handing in our notice, Peter continued to be superb and managed to get us a new washing machine after the one in our flat broke. We had no surprises in our checkout so all in all, a good tenancy which only came to an end due to a change in life circumstances.PositiveProfessionalism

Joseph · 9 June 2021

★★★★★ 5/5

Google

We had the excellent fortune of working with Ross at Ellis & Co Estate Agents’ Willesden branch. From the initial encounter, Ross exhibited exceptional professionalism, courtesy, and a genuine comprehension of our needs as clients. Throughout the whole procedure, he remained receptive, truthful, and a delight to work with.

Salman · 7 March 2024

★★★★★ 5/5

Google

Ross and the Team at Willesden Green Ellis and Co Estate Agent were amazing. Ross is super professional, friendly, flexible, and delivered us a great service when we sold our home. He guided and supported us through the process and overall I would recommend him as the best local agent if you want to sell. Thanks Ross

Terry · 22 August 2023

★★★★★ 5/5

Google

I have been very pleased with the service Ellis & co, and especially Ross White have given me. Ross has been a great support and always been available with advice and understanding in a difficult situation. At times I needed his encouragement and eventually a sale was achieved at the asking price Thank you, Ross.

Jennifer · 22 August 2023

★★★★★ 5/5

Google

We used Ellis & Co for the sale of our flat in Harlesden and right from the get go Ross White has been brilliant. Our sale wasn’t straight forward and Ross went above and beyond to help us complete. Couldn’t recommend them enough. Professional, honest and got the job done. Thank you very much.

Lamiya · 22 August 2023

★★★★★ 5/5

Google

Ross was amazing! I would recommend using Ellis & Co Willesden Green. I have tried the rest and Ellis & Co are the best in the area. Always available to answer questions and reassure through the process of selling my property.

Zoltan · 17 July 2025

★★★★★ 1/5

Google

Unprofessional. Poor communication. Rude customer service. Very disappointed.

Anderson · 15 August 2026

★★★★★ 5/5

Facebook

Ross and the Team at Willesden Green Ellis and Co Estate Agent were amazing. Ross is super professional, friendly, flexible, and delivered us a great service when we sold our home. He guided and supported us through the process and overall I would recommend him as the best local agent if you want to sellThanks Ross

Terry · 24 October 2022

★★★★★ 5/5

Google

Ellis & Co have been proactive, efficient and brilliant through the process of helping me find a flat to Rent. Peter was amazing and clear with his communication and now Katarina has been of great support during the first couple of months of tenancy.

Federica · 22 August 2023