Ellis & Co Willesden Green reviews

★★★★★ 5/5

Google

I want to thank Ross White for being so helpful right the way through the sales process, he was great at communicating and provided excellent support when things became stressful. Not all estate agents are equal and some work harder than others to not only sell the property but to make it as easy as possible for everyone concerned. Ross is one of these people and I would recommend him highly.

Sarah · 30 April 2016

★★★★★ 5/5

Google

Ross is the consummate professional - calm, efficient, supportive, straight-forward and friendly. He kept us informed throughout the process, an eye on the property on our behalf where necessary and made the entire process smooth and as stress free as possible. We would not hesitate to recommend him. Thank you Ross.

Marquita · 8 October 2024

★★★★★ 5/5

Google

Having worked together on multiple properties, it’s been great to see how consistent their standards are. Always a pleasure collaborating.

Maison · 13 February 2026

★★★★★ 5/5

Google

My partner has been with Ellis & Co for a number of years. We recently moved to a lovely flat and Peter Stinson was fantastic!! Really helpful and strived to find us the right flat where we would be happy. I would highly recommend this agency. Thank You for all of your help Peter.

Sarah · 4 July 2021

★★★★★ 4/5

Google

Ross was good. His experience was essential to stopping the sale of my flat from falling through. He was able to negotiate on my behalf in a measured way and get the result I needed.

Gabriela · 22 August 2023

★★★★★ 5/5

Google

Ross at Ellis and Co went above and beyond to find us exactly what we were looking for. He always kept us up to date with the latest properties, he made this experience a pleasure. Always professional and reliable, the whole team were brilliant. Highly recommend.

Kirsten · 22 August 2022

★★★★★ 5/5

Google

Ellis & Co have been brilliant! Peter and Ross are straight talking and great to deal with. Ross managed the sale of my flat and, no matter what came up during the process, was always positive and able to get things resolved. Would highly recommend!

Suzanne · 22 August 2022

★★★★★ 1/5

Google

Especially for female Asian foreigners, avoid humiliation and harassment here. I was very happy I finally found the house I like within my budget, on top of that, I had a day off the next day and I had time to view the house to fulfil my living plan. Ross White was the one who answered the phone, he questioned my financial details, which made me feel uncomfortable to disclose my privacy to a stranger who I had never met before. So I told him I was fixable and I was able to manage it. Unfortunately my answer wasn’t the script he liked to hear. He yelled on the phone with rage “I DON’T WANT SOMEONE WASTE MY TIME TO JUST VIEW THE HOUSE!!”, then he carried on yelling on the phone and repeated the questions “SO, WHAT IS IT!???”. I felt offended and shocked, my heart was plumbing and I was shaking. I felt I got forced to give up my privacy to exchange a chance to view my dream house. After I answered him, he repeated the questions and needed me to answer again. I felt unsafe to disclose my details again in public, but he made me learn that if I didn’t follow his words then I would get shouted at and I wouldn’t get a viewing appointment slot from him. Then Ross said he was arranging the booking on Saturday (which was 5 days later), he would call me and let me know my slot to view the house once he was done. So, after all the hustle, I couldn’t get my viewing on the next day during my day off. I told him I wouldn’t pick up strange numbers and asked him what numbers he would call me, so I won’t miss the call. Ross told me it’s the same 020 numbers I called. I didn’t save the numbers, I needed to beg few times for the complete phone numbers. I requested another agent to deal with me, but Ross said he was the one responsible for the house I like. The next day he didn’t call me back, so I called Ellis & Co again for the viewing appointment again. Ross said he remembered me, he was still working on his Saturday appointment and would let me know later. The 1st time I called to arrange my viewing appointment was on Monday, then I called again on Tuesday. Today is Friday and the Saturday viewing appointment is tomorrow, but I still haven’t heard anything. I feel the estate agent decided I don’t deserve to view the house through his power, because I failed to pass the phone interview in an Asian female tone of voice with accent.

Zero · 24 February 2022

★★★★★ 5/5

Google

I’ve tried selling my apartment with two large estate agents over a 12 month period, but neither succeeded. Then Ross from the Ellis and Co sold it in 2 weeks! He asked me lots of questions about the property to properly understand what …

Diana · 22 August 2022

★★★★★ 4.6/5

View Agents

Sale of shared ownership property

We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful right from the start, and had our property listed on their website within a matter of days, including arranging for photos using a futuristic 3D camera model, which is all part of the service. Almost immediately, we had two viewings and expressions of interest, one of which led to an offer and acceptance. Throughout the quite lengthy conveyancing process, Peter and then Ross were supportive and tenacious, assisting wherever they could to drive the process forward and deal with enquiries from our vendor’s representatives. Wholeheartedly recommended.

Rob · 3 January 2022

★★★★★ 5/5

Google

I cannot recommend Ross and the team highly enough. They were honest and realistic with their valuation and sale price. They kept us updated and informed as things progressed and regularly chased the buyer. After the first sale fell through the second one completed in 28 days.

Laura · 24 February 2022

★★★★★ 5/5

Trustpilot

Best estate agency

I’ve tried selling my apartment with two large estate agents over a 12 month period, but neither succeeded. Then Ross from the Ellis and Co sold it in 2 weeks! He asked me lots of questions about the property to properly understand what people would be buying, and then targeted it to those who he thought would be interested. It worked, as the next thing I have received an offer. Ross is very professional and works hard to understand what is required from all parties. I would definitely recommend this agency.

Diana · 4 October 2021

★★★★★ 5/5

Google

We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful right from the start, and had our property listed on their website within a …

Rob · 22 August 2022

★★★★★ 5/5

Google

I highly recommend selling with Ellis & Co. Ross and his team were extremely professional and kept us informed throughout the entire process. They are honest and upfront in their approach which made selling with them very easy. Ross in …

Mun · 22 August 2022

★★★★★ 1/5

Google

My opinion about Peter. He made a professional impression on my viewings. That changed right after moving in. I recall inappropriate and unlawful verbal remarks when no witness is arroubd, inaccurate note taking on inspections or losing notes and photos after. Despite some repairs having happened in a timely manner, other disrepairs which were classed as safety and health risks took 1.5 years to be scheduled. Not overlooking quality of repairs, unless I sent complaints which then resulted in me being labelled as rude, demanding and arrogant (in writing). Peter claims to have 30 years of industry experience. I would agree based on my observation of how he displays his attitude towards tenants versus property owners which pay his cheques, his arrogance and expectations towards obedience. My personal Experience with Peter is one of harassment and discrimination. At this point of time I hold a letter from him that says he will not enter the flat for an inspection or order repairs if I am present in my own flat. He states that he will only speak and meet my male co tenant (joint contract) My flatmate disclosed that he also finds Peter's verbal and written output and demeanour impossible, but does not dare to disobey out of fear to lose his home. Same applies to a previous flatmate. Disclosure: This is my view of the events and how I recall them. Ellis and Co might disagree with them based on their individual recollection and opinions or definitions. If you would like to hear more juicy details, feel free to reach out

Stephanie · 29 April 2021

★★★★★ 5/5

View Agents

A Stellar Experience

We had the pleasure of working with Ross at Ellis & Co Estate Agents' Willesden branch during our recent house purchase. From the very first interaction, Ross demonstrated exceptional professionalism, courtesy, and a genuine understanding of our needs as clients. Throughout the entire process, he remained responsive, honest, and a pleasure to work with.

Salman · 8 December 2023

★★★★★ 5/5

Google

I have over 20 years experience of consistently excellent service from Peter and team both as purchasers and landlords. Less than a week of rental void and always high quality tenants and prompt resolution of repairs and maintenance issues. Very highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Ava · 14 July 2021

★★★★★ 5/5

Google

A thorough, informative and helpful service provided by this agency. Peter is organised and experienced, handling all aspects of the letting process with ease. I would highly recommend their services. I have used their sales department in the past and have found Ross to be equally professional and tenacious. Thanks Ellis & Co.

Rachel · 5 July 2017

★★★★★ 5/5

Google

We found our first home with Ross! He is very friendly and the communication with him throughout the process was always prompt and clear. He made sure to check in with us regularly from start to finish.

Karen · 29 April 2022

★★★★★ 5/5

Google

I have over 20 years experience of consistently excellent service from Peter and team both as purchasers and landlords. Less than a week of rental void and always high quality tenants and prompt resolution of repairs and maintenance issues. Very highly recommended.

Andy · 9 June 2021

★★★★★ 5/5

Google

We have been dealing with Ross White at Ellis & Co for the purchase of our home. He has been good at dealing with the arising issues during the process. He help us through the most difficult negotiation parts and kept us informed along the way. It was a positive experience.

Balazs · 5 July 2016

★★★★★ 5/5

Facebook

Stella Robinson is wonderful! She helped me get my first profit. She made the entire process smooth and I felt completely supported after investing the minimum of $1000 she made over $12,500 for me in a week. I highly recommend her to anyone who’s planning on joining the cryptocurrency market. Contact her Email: stellarobinsonfxtrading6@gmail.com Or WhatsApp: +1(951)703-7360

Akani · 16 March 2023

★★★★★ 5/5

Google

Meeting various agents in the local area when deciding to sell our property was an interesting experience. Many came in with a sense of arrogance attempting to seduce us with bold statements. Our initial meeting with Ross White from Ellis &Co was the first time that an agent spoke to us in a genuine and authentic way, whilst providing a realistic valuation. This grounded and honest approach was important to us and although other agents had valued our property higher, we felt very safe in Ross' capable hands and there was no question as to who would be getting the instruction. Ross found our first buyer extremely quickly, and when they chose not to progress with the purchase, Ross had found another buyer even quicker! Throughout the whole process Ross has been friendly, professional and reliable. Selling a property can be stressful at times and it's very reassuring to know that when you call, Ross picks up. When you email, he responds. If you're reading this review prior to having valuations carried out, trying to decide which agents to call, please ensure that you call Ellis & Co and speak to Ross. You need to think carefully about who you would like to be dealing with day in/day out, and not just accept the agent that promises you the world and will most likely fail to deliver. I can't recommend Ross highly enough and i wish him all the best for the future!

Alex · 5 July 2016

★★★★★ 5/5

Google

Ross White at Ellis & Co was very effective at marketing our property, and advising and following up throughout the sale process. When our first buyer vanished, Ross found another one within a week, and both offers were above 99% of the asking price. Ross was proactive, responsive to our calls and queries, and both efficient and courteous when following up with the buyers and their solicitors to ensure completion would take place within the timeframe that we required. We are very satisfied with the service from Ellis & Co.

Celine · 5 July 2016