Every review we hold for the Willesden Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been doing inventories for Ellis and Co for the last 7 years.
During this time, everyone at Ellis and Co has always acted with willingness, courtesy and professionalism.
It’s a great pleasure dealing with Peter, Margaret and Ross, friendly, efficient and straightforward at all times.
I would not hesitate to recommend Ellis and Co for the Sale, Letting or Management of your property as I am more than confident you can only benefit from their services.
Livio Mele
Director
1St Mile Inventories Ltd.
1st · 30 April 2016
★★★★★ 5/5
GoogleRoss and his team went Above and Beyond when ever called upon.
Due to on going troubles selling my property (not Ellis and Co’s fault) Ross helped me through every time. I had some issues and due to being away from the property at the time, Ross or his team would go to the property and help solve them. In Ross’ words this help was “All part of the services”. I strongly disagree and think its beyond that, this was not part of a sale, and completely unexpected.
Ross and his team had fantastic communication with me and I was informed via email or a personal call at every step of the way. I could not fault the team in any way and would recommend them to anyone.
Robert · 30 April 2016
★★★★★ 5/5
GoogleWhen looking for a flat, I had stopped by several letting agents and I had also received phone calls and e-mails. Luckily, I dropped by Ellis and Co after seeing an apartment listed in their window. Throughout the process, Ross White was informative, humorous and accommodating. He was especially helpful in explaining all the parts of the contract and the banking requirements, which were very different from other places where I have lived. Ross had tremendous persistence and patience when I was dealing with complicated banking procedures until the transactions went through. I highly recommend using Ross for your next property search.
David · 8 April 2016
★★★★★ 5/5
GooglePeter and the team have been amazing!
Not only do they have a good partnership with landlords they look after the tenants too. Peter has always been quick to sort any queries, often going above and …
Jacqui · 22 August 2021
Agent replied
Thank you very much for the lovely recommendation and positive review. The past year or so has been extremely difficult and stressful for all of us so it is nice to have our hard work and efforts acknowledged by our many contacts and this … More
★★★★★ 5/5
GoogleFrom the very first phone call with Ross White, I felt like I was in very capable hands. He secured me a buyer at the price I wanted, and saw me through the whole process right to the very end. He had to deal with my tricky tenants who made it difficult for him to show the flat and took it all in his stride. He was always there on the phone to answer any questions and to put my mind at ease. I would very highly recommend his services to anyone looking to buy or sell in the area. Thank you Ross so much!!!
Errika · 20 March 2016
★★★★★ 5/5
GoogleWe cannot thank enough Peter and his team. Throughout the process, they have been extremely helpful and supportive. The whole process was quick and very pleasant. We love our flat and service provided by the team.
We really recommend Ellis & Co Willesden Green to anyone.
Valerija · 5 July 2018
Agent replied · 29 April 2023
Thank you for your positive feedback
★★★★★ 5/5
GoogleFrom the very first phone call with Ross White, I felt like I was in very capable hands. He secured me a buyer at the price I wanted, and saw me through the whole process right to the very end. He had to deal with my tricky tenants who made it difficult for him to show the flat and took it all in his stride. He was always there on the phone to answer any questions and to put my mind at ease. I would very highly recommend his services to anyone looking to buy or sell in the area. Thank you Ross so much!!!
Errika · 27 August 2015
★★★★★ 5/5
GoogleAs first time buyers we went into the process of purchasing our first home with great trepidation. Talks with friends quickly turned to house-buying-horror-story competitions and the property newspapers pounded us with stressful reports.
Luckily, the property we fell in love with was being marketed by Ellis & Co, and the sale managed by Ross White. From the very first call to Ross I felt like we were dealing with a professional, experienced and sincere individual. He was pleasant and extremely efficient helping us to navigate the journey to the point of completion this week. The whole sale was speedy but not too fast to feel rushed and we felt often that things were so smooth something must be amiss. I would highly recommend Ross and his agency to all my friends and family. More importantly, as and when the time comes to move on we will certainly be contacting Ellis & Co to assist us selling the property on.
Larissa · 6 July 2015
★★★★★ 5/5
GoogleRoss and the sales managers at Ellis and Co were excellent in updating us after each viewing when our property was up for sale. When they found a buyer they kept us informed throughout the sale in a swift and cooperative manner. They contacted the buyer and their solicitor to push things along regularly and we're always professional and courteous the whole time.
Our house had been up for sale with 2 other estate agents in the Willesden Green area before and we went to Ellis & Co and they found us a buyer within weeks and kept us updated throughout the conveyancing process. I would strongly recommended Ross and Ellis and Co to sell your property.
Tom · 6 July 2015
★★★★★ 5/5
GoogleRoss White at Ellis & Co in Willesden provided an outstanding service at a competitive price, selling our property at over 98% of the asking price. We have tried before to sell our flat using other estate agents who lost interest when the property did not sell easily in the first month. Despite a couple of offers made in the first few weeks falling through, Ross maintained his interest and commitment to selling our property, arranging open house viewings on Saturdays. Ross kept us informed with regular e-mails and phone calls, and was always easy to contact and talk to. Coming to exchange of contracts, Ross continued to work on our behalf, speaking to solicitors and estate agents up and down the chain. We always felt Ross was fighting our corner and have recommended him to all our neighbours.
Richard · 6 July 2015
★★★★★ 5/5
AllAgents"Alex was an absolute pleasure ..."
Alex was an absolute pleasure to deal with; he made contact quickly after my initial enquiry, he organised the viewing swiftly and was extremely quick to correspond with the landlord when my partner and I put in an offer. Everything was sorted in record time.
It's been the easiest process in my whole 15 years of renting and even since moving in, he continues to correspond quickly and efficiently and act on matters, when appropriate. Added to this, is that he's a nice chap!
I would highly recommend this agency to anyone.
Christine · 5 June 2015
★★★★★ 5/5
AllAgentsAlex was extremely
Alex was extremely professional, personable and helpful throughout the entire process of finding a rented property in Willesden Green. What impressed me most of all, was that he always did what he said he would do; returned calls and emails promptly and turned up on time to each appointment; something rather unusual in my experience. He was straightforward and positive in all his dealings with us and helped take away some of the stress which always accompanies finding somewhere new to live.
I · 6 February 2015
★★★★★ 5/5
AllAgents"Alex was extremely..."
Alex was extremely professional, personable and helpful throughout the entire process of finding a rented property in Willesden Green. What impressed me most of all, was that he always did what he said he would do; returned calls and emails promptly and turned up on time to each appointment; something rather unusual in my experience. He was straightforward and positive in all his dealings with us and helped take away some of the stress which always accompanies finding somewhere new to live.
I · 6 February 2015
★★★★★ 5/5
AllAgentsRoss White served as very
Ross White served as very well indeed. He was always very helpful and very polite. He is very knowledgeable about all aspects of selling a property from the seller's and buyer's points of view as well as that of the agent. He dealt very tactfully with various issues which were raised by our buyer and liaised between us and the buyer skilfully. He always acted promptly to all messages and kept things moving. We found him a very likeable young man and thank him very much indeed for making this sale possible for us in a short time.
Carol · 14 January 2015
★★★★★ 5/5
AllAgents"Ross White served as very..."
Ross White served as very well indeed. He was always very helpful and very polite. He is very knowledgeable about all aspects of selling a property from the seller's and buyer's points of view as well as that of the agent. He dealt very tactfully with various issues which were raised by our buyer and liaised between us and the buyer skilfully. He always acted promptly to all messages and kept things moving. We found him a very likeable young man and thank him very much indeed for making this sale possible for us in a short time.
Carol · 14 January 2015
★★★★★ 5/5
AllAgentsAfter dealing with Ross from
After dealing with Ross from Ellis & Co in Willesden when purchasing a property, I felt compelled to write a review as I wanted to express how fantastic he was throughout the entire sales process. He is by far one of the best agents I have come across, and remained professional and friendly from start to finish. It is refreshing to meet an agent who is honest, and genuinely cares about the purchaser as well as the seller. I will definitely be recommending him to my friends and family.
A · 9 January 2015
★★★★★ 5/5
AllAgents"After dealing with Ross from..."
After dealing with Ross from Ellis & Co in Willesden when purchasing a property, I felt compelled to write a review as I wanted to express how fantastic he was throughout the entire sales process. He is by far one of the best agents I have come across, and remained professional and friendly from start to finish. It is refreshing to meet an agent who is honest, and genuinely cares about the purchaser as well as the seller. I will definitely be recommending him to my friends and family.
A · 9 January 2015
★★★★★ 5/5
AllAgentsAs first time buyers we went
As first time buyers we went into the process of purchasing our first home with great trepidation. Talks with friends quickly turned to house-buying-horror-story competitions and the property newspapers pounded us with stressful reports. Luckily, the property we fell in love with was being marketed by Ellis & Co, and the sale managed by Ross White. From the very first call to Ross I felt like we were dealing with a professional, experienced and sincere individual. He was pleasant and extremely efficient helping us to navigate the journey to the point of completion this week. The whole sale was speedy but not too fast and we felt often that things were so smooth something must be amiss. I would highly recommend Ross and his agency to all my friends and family. More importantly, as and when the time comes to move on we will certainly be contacting Ellis & Co to assist us selling the property on.
Larissa · 5 December 2014
★★★★★ 5/5
AllAgents"As first time buyers we went..."
As first time buyers we went into the process of purchasing our first home with great trepidation. Talks with friends quickly turned to house-buying-horror-story competitions and the property newspapers pounded us with stressful reports. Luckily, the property we fell in love with was being marketed by Ellis & Co, and the sale managed by Ross White. From the very first call to Ross I felt like we were dealing with a professional, experienced and sincere individual. He was pleasant and extremely efficient helping us to navigate the journey to the point of completion this week. The whole sale was speedy but not too fast and we felt often that things were so smooth something must be amiss. I would highly recommend Ross and his agency to all my friends and family. More importantly, as and when the time comes to move on we will certainly be contacting Ellis & Co to assist us selling the property on.
Larissa · 5 December 2014
★★★★★ 5/5
AllAgentsI've found Ross at Ellis and
I've found Ross at Ellis and Co. to be both professional and diligent.
From the moment our flat went on the market he has kept us updated, our emails and calls were always responded to swiftly.
He has stayed on top of everything throughout the whole selling process, and continually followed through. He is very knowledgeable of the market, and is honest. Something I really value especially as I was selling for the first time. I would say he has made the selling process very smooth & straightforward and wouldn't hesitate in recommending him.
SeetaL · 26 November 2014
★★★★★ 5/5
AllAgentsI dealt with Ross who was
I dealt with Ross who was informative, patient and professional throughout the whole process of selling my mother's property. I struggled with a lot of the jargon from our solicitor but Ross was able to explain each process in an easy to understand language which put my mind at rest and gave me a better understanding of what was happening and when. He kept me updated the whole time with regular calls and emails and I felt he went over and above his duties. Ross was also a great support when stress levels were high and just a very polite up front person. Ellis & Co were just a pleasure to deal with and I would suggest them to anyone I knew that was moving in their area. Thank you Ellis & Co, and thank you Ross for a great service.
Julie · 23 October 2014
★★★★★ 5/5
AllAgentsAs a first-time buyer I have
As a first-time buyer I have been pleasantly surprised by the service provided by Ellis and co. The sale was particularly long and complicated (through no fault of the agent) and there were several occasions I felt compelled to give up! Ross made the whole process so much more bearable and I am particularly grateful to him.
In particular he should be praised for (points I valued in particular):
- always being available/easily contactable; letting me know if he was going to be away and giving me another point of contact
- updating me on progress (good and bad) continually. I particularly valued this! Thank you!
- offerring help, advice and solutions and always happy to contact vendor when we were getting stuck.
I feel I could possibly have avoided extra charges I ended up paying following an issue with a lease breach (entirely not my cost to bear as buyer!) and am disappointed at having to do so. This is my only issue and I understand that the agent's first priority is to the seller paying the fees!
Clare · 18 October 2014
★★★★★ 5/5
AllAgentsWhat can I say Ellis & co
What can I say Ellis & co have been outstanding both in a professional capacity and on a personal level, Ross White who delt with the sale has worked tirelessly from start to finish on marketing our property and it was not an easy property to sell as it needed a lot of work to bring it up to standard Ross's professional manner and generally charming personality not to mention hard work paid off and we got a genuine buyer and the price we wanted for the sale. I would like to say on a personal level a very heart felt thank you to Ross as he went above and beyond the call of duty to get us our sale and inturn enabled me and my family to relocate to the coast where we are now enjoying our retirement and looking forward to a long and much needed rest, so once again thank you Ross very much.
Mr · 14 October 2014
★★★★★ 5/5
AllAgentsRoss provided us with a
Ross provided us with a professional, prompt and friendly service throughout the whole process. He was great at keeping us appraised of all events and progress in relation to the Buyer's position and so we never felt like we were in the dark at any stage. He liaised with our Seller's agent when necessary and in turn kept the Seller on board. The fees were very competitive and I would not hesitate in recommending Ellis and Co to any prospective Sellers.
J · 24 June 2014
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.