Trusted Agent profile · Middlesex, Kent, Greater London and more

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Ellis & Co estate agents in Wembley, Greenford, London and 12 more

4.6

★★★★★ Excellent

4,840 reviews across 17 offices and 5 platforms

www.ellisandco.co.uk

Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

3,691

Reviews on Google

All 17 offices

Facebook logo

3.8 / 5

34

Reviews on Facebook

All 17 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 17 offices

Trustpilot logo

841

Reviews on Trustpilot

All 17 offices

allAgents logo

211

Reviews on allAgents

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ellis & Co's 17 offices, most reviewed first. Each has its own page.

Latest reviews from every Ellis & Co office

Newest first, from every platform, with the office each review is about. First names only.

1/5

allAgents

Peter is the most arrogant,

** is the most arrogant, rude and disrespectful agent I ever had to deal with. Not only has he been talking down on me for the last two years, he has harassed me, discriminated against me and played me against my flat mate ( joint contract. He appeared professional till we signed the tenancy agreement. Right after he did not hold his word to remove mold in the bathroom. We found the toilet door painted shut. Requesting a repair let to a series of NO s till, month later I wrote that quite frankly I don't wish to know which digestive issues my flatmate has, nor do I wish to leave the door open to lead the winds into the rest of the flat. finally they broke the window open, but do not expect a repair of the such or a paint job! If you complain or send reminders of disrepairs, you will be branded as demanding. If you leave the please please please and articulate clear expectation with a confirmation of a date for repair you are branded arrogant and abusive. From the 1st complaint about draughty windows with broken sashes and a draughty apartment door with a loose lock, it took just 1.5 years for a date of repair. that of course was scheduled for the midst of December (a five day job) Another problem. Only half of the draughts were done. At the moment I am holding a written statement from ** refusing to enter the flat when I am in it. Insisting on an arrangement between him and my male flatmate, any inspection and discussion about repair would exclude me. Guys, Dont bother reminding him of the equality act of 2010 and that his behaviour is classed as discrimination a deal between men is a deal, isn't it?! One time I chased him again and he talked down on me, I reminded him of a particular paragraph in the law. He labelled me as arrogant and rude. But hey, don't be surprised! he gave it to me in written:" I do things my way!" Boy, am I glad that I keep records. at his has become a full time job though. One most occasions of verbal abuse he makes sure that there are no witnesses. This shows you that his 30 years of experience as estate manager really pay off. Some examples : 1. Do you mind me taken off my mask? Yes, I do! I don't believe in masks (off it goes). 2. Let me know when you have found a new flatmate, just no pets and no kids! 3. there must have been a reason why your previous live in land lord hit you (I have lived with a dislocated jaw for 2 years, Ibam on a surgery waiting list and I am in regular pain). 4. you are sick, you are sick, you need serious help. and many more... If Obedeance **'s ways or how he interpreted his rights, us not your strength- do not rent from Ellis and Co. ** will make sure he harassed you in every written conversation. I recently disclosed a history of depression and anxiety when he yelled that I am sick. ai did so to point out how inappropriate his behaviour was. Instead he used this as the perfect justification for his complaints about me and dared to write that "this explains a lot" He clearly has some SadoMaso thing going on demanding I need to apologise for my reaction to his ongoing discrimination and abuse. ai recently called him an arsehole. Something I have never done , ever! ** helped me to finally get my self into buying a doggy cam - not that I have a dog. But I feel safer having a recording of his behaviour and to disprove his accusations. And it works :) he admitted the yelling that I am sick after I responded " I am glad, I recorded this" Friends, Being managed by ** is extremely draining! My mental health is suffering under his misogynist demeanor. But there couldn't be a better in personalisation of the UK landlord as described in Eueopean Media than **. This and the above of course are my recollections and opinions, despite having evidence, Ellis and co might have different recollections (memories are tricky little things) and opinions Feel free to make your own experiences (though I would not advise)

Stephanie · 12 March 2021 · Ellis & Co Willesden Green

5/5

Google

Jason Ellis and Co is the best agent we have dealt with. He is very friendly and professional. He made our search very easy, understood and respected what we wanted and just made it happen very fast. I highly recommend Ellis and Co.

Plamena · 9 March 2021 · Ellis & Co Golders Green

Agent replied

Thank you Plamena.You have brightened our day with your positive words.We wish you much happiness in your new home.

1/5

Trustpilot

Unprofessional

Unprofessional rude

Ofti · 5 March 2021 · Ellis & Co Harrow

1/5

Google

Rating only, no written review.

Ofti · 5 March 2021 · Ellis & Co Harrow

5/5

Google

Rating only, no written review.

Ancuta · 5 March 2021 · Ellis & Co Harrow

5/5

Trustpilot

Ellis & Co Stanmore have been really…

Ellis & Co Stanmore have been really helpful in this most difficult year in arranging the sale of the flat. We are very pleased

Ira · 2 March 2021 · Ellis & Co Stanmore

Agent replied

Hi Ira, it was my pleasure and I wonder if there will ever be a more difficult year to sell, thank you for the kind words, keep well, Howard

1/5

Google

Rating only, no written review.

Julie · 28 February 2021 · Ellis & Co Harrow

5/5

Trustpilot

very good service

very good service, Kevin did good job. helped us move in with references

Constantin · 27 February 2021 · Ellis & Co Harrow

5/5

Trustpilot

Very speedy and reliable agents

Very speedy and reliable agents. Kevin was helping me throughout the whole proccess, and made the entire moving experience simple and stress free. Highly recommend dealing with them.

Farid · 26 February 2021 · Ellis & Co Harrow

5/5

Google

They are very helpful, from 2017 we are there Greenford agent, the staff is very friendly. Thank you guys ❤️

Hortenzia · 26 February 2021 · Ellis & Co Greenford

1/5

Google

Agent doesn't care for tenants. Have been trying for two years for them to repair problems. I took legal advice and first steps I had to communicate with the council to take action. Also my landlord has called me several times because he thinks I did not pay rent but I had paid to the agent every month for last few years but we found out they kept it and didn't transfer to my landlord for two weeks after I paid it sometimes. I speak to Jay Joshi who is the only helpful person there but he has told me I needed to write to the owner called Kam Karla which I did but I never received any reply or help. Seeing other reviews about this agent really sums it up.

Sur · 26 February 2021 · Ellis & Co Harrow

5/5

Trustpilot

We have just sold our property through…

We have just sold our property through Ellis and Co estate agents in Stanmore and we would like to say about the excellent service that we received from Howard Star and his staff nothing was too much trouble for them . We would highly recommend them for anyone wanting to buy or sell a property.

Roger · 25 February 2021 · Ellis & Co Stanmore

Agent replied

Hi Roger, it was a bit epic but we got there and as always, it was our pleasure acting for you and Karen

5/5

Trustpilot

I recently rented a property through…

I recently rented a property through Ellis and Co and the experience was absolutely brilliant from start to finish! Lauren who dealt with me was so helpful, informative and prompt with any queries I had. She was always so nice whilst maintaining her professionalism. The entire process went without a hitch and what could have been a stressful time was in fact a joy thanks to Lauren who made it all happen. Also a massive thank you to Rachelle who is always prompt and helpful. Sophia

Amari · 25 February 2021 · Ellis & Co Enfield

5/5

Trustpilot

Very professional

Very professional. Fantastic service thanks to Nikki would highly recommend Ellis&co

Rajvir · 24 February 2021 · Ellis & Co Finchley

5/5

Trustpilot

Professional excellent estate agent

A big thank you to Khalid, Neil and all the team at Ellis & Co for organising the sale of our mum's house. Everything was handled professionally, with discretion and efficiency and the sale went as smoothly as expected in such difficult times. Khalid was always contactable for advice and information. Having sold houses previously using other estate agents, the communication provided throughout the whole process was definitely the best I have experienced. Thank you for an excellent service, I would not hesitate in recommending Khalid, Neil & team to friends and family. In my opinion the best estate agent by far in the Finchley Central area.

J · 23 February 2021 · Ellis & Co Finchley

5/5

Trustpilot

From start to finish

From start to finish, Neil Shah at Ellis & Co was polite and effective, offering good advice and prompt service at every point during the process of selling and reassuringly drove things to their happy conclusion. Highly recommended.

Mrs · 22 February 2021 · Ellis & Co Finchley

5/5

Trustpilot

Great work from the whole team and my…

Great work from the whole team and my family finally have their dream home! Thank you to everyone especially Howard S great communication.

Mustafa · 19 February 2021 · Ellis & Co Stanmore

Agent replied

Mustafa, it was a longer journey than anyone expected and communication was a the key. We hope the family enjoy their new home

5/5

Trustpilot

Satisfied customers

We were very satisfied with the service we received and would highly recommend them to anyone selling their property.

Barry · 19 February 2021 · Ellis & Co Stanmore

Agent replied

Hi Barry, thank you very much for the recommendation, take care

5/5

Google

We just bought a semi-detached house in Finchley through Neil and the sale went smoothly. Neil is a true professional and has always been kind, polite and helpful. We will definitely keep in touch with Ellis & Co in the future, thanks to Neil.

Uri · 18 February 2021 · Ellis & Co Finchley

Agent replied

Dear Uri Thank you for your 5 star review. We are pleased to hear of the service you received and wish you and your family the very best. Please do not hesitate to contact us in the future.

5/5

Trustpilot

Excellent agency to deal with very professional and friendly service. Highly recommended...

Selling in the midst of Brexit and then Corona and hardest property market in decades, the team at Ellis and Co went above and beyond to ensure prompt progression through the house selling process. Viren was proactive and have worked tirelessly to sale my flat, I can't imagine anyone else would could have worked harder on my behalf. Thank you Viren. Excellent agency to deal with very professional and friendly service. Highly recommended...

Manish · 13 February 2021 · Ellis & Co Kenton

1/5

Trustpilot

Dishonest

My daughter in law is been chasing them for month to get back her deposit and they don't even bother to reply her emails! Unacceptable! That's so dishonest and unprofessional. Avoid their service if you don't want same trouble.

Eddieore · 13 February 2021 · Ellis & Co Harrow

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.

British Property Awards by year, 2023 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Ellis & Co

Which Ellis & Co office has the most reviews?

Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.

Where are the Ellis & Co offices?

The 17 Ellis & Co offices, by town:

  • Bethnal Green: 485-487 Bethnal Green Road, E2 9QH
  • Bounds Green: 10 Queens Parade, Brownlow Road, Bounds Green, Greater London, N11 2DN
  • Enfield: 58 Church St, Enfield, Hertfordshire, EN2 6AX
  • Finchley: 341 Regents Park Road, Finchley, N3 1DP
  • Golders Green: 52 Golders Green Road, London, NW11 8LN
  • Greenford: 318 Ruislip Road East, Greenford, UB6 9BH
  • Harrow: 8 College Road, Harrow, Middlesex, HA1 1BE
  • Islington: 76 Essex Road, Islington, N1 8LT
  • Kenton: 272 Streatfield Road, Kenton, Middlesex, HA3 9BY
  • Mill Hill: 22 The Broadway Mill Hill, London, NW7 3NJ
  • Sidcup: 257 Blackfen Road, Sidcup, Kent, DA15 8PR
  • Stanmore: 66 The Broadway, Stanmore, Middlesex, HA7 4DU
  • Tonbridge: 93 High Street, Tonbridge, Kent, TN9 1DR
  • Tottenham: 26 West Green Road, Tottenham, N15 5NP
  • Wembley: 4 Ealing Road, Wembley, HA0 4TL
  • Wembley Park: 51 Bridge Road, Wembley, Middlesex, HA9 9AG
  • Willesden Green: 29 Walm Lane, Willesden Green, NW2 5SH
What do sellers say about Ellis & Co?

11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."

What do buyers say about Ellis & Co?

17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."

What do landlords say about Ellis & Co?

9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."

What do tenants say about Ellis & Co?

20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."

Has Ellis & Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.

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