5/5
Thank you for your 5 star rating.

Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,840 reviews across 17 offices and 5 platforms
Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.
3,691
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Thank you for your 5 star rating.
5/5
Excellent service from both Khalid and Neil Extremely professional, always on hand to answer queries and always willing to go that extra mile Would highly recommend
Dear Rachel, thankyou for your 5 star review its much appreciated. You were a pleasure to deal with and we are so pleased for you and your family. All the best. Khalid
5/5
Review is for handling the sale of my flat. I selected Khalid and his team to be my sole agent, I had over five valuations and he was the only one who told me what he thought the place was worth, justifying it very clearly. We agreed on a launch strategy and within five days we had competing offers and had been able to get within 2% of the asking price. The bookings were always prearranged with suitable targeted buyers. That in itself would have been a five star service alone, but then the virus hit. The true worth of an estate agent is known when the going gets though, due to delays created by the top of the chain, my buyer pulled out. Khalid and Neil however were ready with a lined up potential fall back buyer, within a week we agreed a new sale at a slightly higher price. Communications were excellent throughout, as things were getting tricky due to the virus, it would not be uncommon to find that Khalid had been working late in the day, updating me at eight pm if needed (it was my preference to be contacted anytime). Whilst I hope not to be needing to sell again anytime soon, I would choose to use them again.
Dear Alex, Thank you for you detailed 5 star review. Was certainly tricky and difficult at time but working with you to get this through was a pleasure and i hope we can do business again. Take care and be safe.
5/5
Our experience of working with Ellis and Co and our agent Neil Shah was a complete pleasure from start to finish. We found Mr Shah to be very efficient, competent and on the ball. His knowledge of the local market is exceptional and we would have no hesitation in recommending him and the company Ellis and Co. Simon & Elana Dimmer
Dear Elana, Thank you for your 5 star review its much appreciated. Please do not hesitate to contact us in the future. Take care and be safe. Thank you once again.
5/5
A big thank you to Khalid, Neil and all of the team at Ellis & Co, Finchley for the very professional and excellent service they provided and for they the way they handled the sale of our mother's house in such difficult times. We contacted several agents in the area before making a decision to go with Ellis & Co. From the start, the professionalism & communication skills from Khalid stood out and I knew we would be in very capable hands all of which proved to be the case. I would highly recommend Khalid and the team at Ellis & Co. They handled the process efficiently with professionalism and most importantly listened to our concerns and requirements very well. We were given advice when needed and what was very helpful was that we knew we could speak to Khalid when we needed to which is something we found to be a problem with estate agents in the past.
Thank you for your kind words and positive review. It s much appreciated.
4/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
Dear Sirs, we have checked our records and we have no information about yourself on our database which leads me to believe you must have the wrong office. If you wish to discuss the matter please feel free to call our office and speak to myself... Deepak Mehta. Many Thanks
1/5
Rating only, no written review.
5/5
Ellis & Co very professional & Mr. Ray of the company is very cooperative & helpful person. Very clear explained agreements & quick process. They have handed over my rented apartment within 10 days.
1/5
My experience with the staff was not good at all. I carried an out of hours callouts in one of their properties more than 8 months ago. Despite my efforts to resolve this and the many phone calls, they haven't even bothered to call me back. They are very hard to deal with !
4/5
I had a great customer experience with Catalin from Ellis and co friendly very responsive straight to the point very professional I really recommend them
1/5
To whom this might concern, I would like to escalate a concern regarding your customer service. I have been patiently trying to resolve the issue regarding the broken boiler in the property I rent. I attempted to resolve the issue over the phone with Payal (Contractor), and later via email, however I feel that I have been met with miscommunication and rudeness from your employee. I feel offended by her sarcastic tone and find the way I have been responded to be inappropriate customer service. I hope this will be looked into and dealt with.
5/5
Ellis and co, are the best estate agents I have used in my 10 years of renting. Great service and attention to details in ensuring we get the best property. I would to thank Pritam and Dilpesh for their help in ensuring I certain the property in a timely manner. Definitely recommend their services to anyone based in Wembley or Greenford.
5/5
So far only positive experience with Ellis and Co . I've been looking for houses to rent earlier this year during first Lockdown when this task seemed to be a proper challenge . Faced all sorts of difficulties with other agencies where no viewing was available or it was just a lot of hassle. With Ellis and Co the whole procedure went really well , viewing appointment almost instantly booked , after the payment of holding fee ( later deducted from deposit ) I got the contracts drawn up swiftly and had a move in date within just a few days. Big thanks to Catalin and the whole Ellis and Co team for making our move so easy in these challenging times. Recommended agency!
5/5
Professionalism in the field, patience with the demands of clients. I really liked the way of communicating the solutions and the existing variants depending on the situation. I am not a specialist in the field but I understood immediately what possibilities I have, what kind of house I could rent and especially what obligations and what rights I have. Very important in a long-term relationship that is based on fairness on both sides. It was our first house where we moved to the UK and we didn't know anything. We were disoriented. This changed when we were assisted by Ellis & Co Wembley Central Estate and Lettings Agents. Many thanks and success. 30.10.2020 After one year what can I say? Only good things. At Ellis & Co Wembley Central Estate there is a solution for any problem that arises, administrative or financial. It was a more difficult year and although the situation was desperate I found help, understanding and solutions to overcome these moments. I can only thank the Ellis & Co Wembley Central Estate and Lettings Agents team of professionals, as I did 12 months ago. Thanks again and success. See you next year.
5/5
Ellis & Co has the best team, honestly ! It's been already a year since I rented a flat with them and the truth is they are so proffesional and helpful ! I have renewed the contract now and Simina made everything so quick and easy for me. Any message you leave she comes back to you so quick, trying to sort it out. Not to mention she is so polite and friendly ! It's a pleasure to speak with her. Really appreciate. Catalin with rentals, Sandip & Darius with maintenance or any other query you've got, Simina with the renewal of the contract, difficult to find people like them. I will recommend this agency. Thank you !
5/5
Ellis & Co it is indeed the top Estate Agency and I am recommending working with them at any point. Outstanding services and excellent support. A big thank you to Catalin, Sandip and to the letting team, but especially to Simina for her help and professionalism. Simina is very knowledgeable and supportive, always helping and solving issues in a timely manner. We work together for 4 years now and we will continue working together as they are proved to be the best, fast and excellent service. An outstanding communication level, offering their expertise, help and support at any time. Highly recommend to give them a call if you need any Estate and Lettings service.
5/5
Just wanted to update on my previous review. I recently worked with the sales team to sell the flat I had previously rented with the Ellis team. The sales team coordinated everything from start to finish. They had an offer in the table within 1-2 weeks of showing the flat. The were meticulous in finalizing all the activities to the final sale. Highly recommend these folks. These folks are awesome!! Helped me with a flat renovation and then found a tenant for me. Their work, attitude and commitment is of the highest standard. Highly recommended!
Thank you! The CJ Hole Team
1/5
Very poor service & attitude Never again their just crooks
1/5
Worst communication I’ve ever experienced with an estate agency. I chased several times to see a property and in the end had to give up. First enquiry through Zoopla, no reply so did it again. Then called and spoke to someone who took my …
1/5
rude agency
Rude staff. Found property with other agent
5/5
Finding an agent whom goes over and…
Finding an agent whom goes over and beyond hard to find. Ellis & Co I have found to be an the estate agent whom will go that extra mile in working with its clients to ensure the service experienced professional in every respect.For any persons looking to rent or sell their home I would strongly using their services.
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.