5/5
Moving homes is very stressful, thankfully Kevin was very helpful and professional throughout the entire process. Has offered us multiple properties and always called to check up

Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,840 reviews across 17 offices and 5 platforms
Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.
3,691
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Moving homes is very stressful, thankfully Kevin was very helpful and professional throughout the entire process. Has offered us multiple properties and always called to check up
5/5
Moving homes is very stressful
Moving homes is very stressful, thankfully Kevin was very helpful and professional throughout the entire process. Has offered us multiple properties and always called to check up
5/5
Professional and fast working agent
Friendly and reliable people working at the office. Had my property with them for years, never let me down to get it rented.
5/5
Great service from the team
Great service from the team. Got my property rented very quickly.
1/5
Waste of money
Waste of money. We pay for a management service but always end up dealing with the problems as the agent ignores everything. Our tenants have told us many times about problems they report to agency but I have to end up organising repairs myself even though the agency takes a management fee every month. As soon as my tenants leave I will use a professional agent instead. Friend of mine lives in the same road as the owner of the agency and apparently he is more interested in holding sex parties with prostitutes.
5/5
Ellis and Co - Stanmore branch
We used Ellis and Co (Stanmore) for the sale of our flat. Rakesh was our main point of contact and was so helpful and friendly. He really went above and beyond to get the sale done for us. Once we accepted an offer, Howard (Branch Manager) helped to get things moving as quickly as was possible. He always replied to our emails quickly and was very professional throughout the process.
Hi Zara, all's well that ends well, as they say, Thank You
5/5
Been with them 9 years as tentant
Been with them 9 years as tentant, great company
5/5
A wonderful service
A highly recommended service. We have found the team at the Stanmore branch of Ellis and Co to be really helpful, pro active and supportive. From the moment they valued our house and throughout the viewings, sale, exchange and completion process they kept us informed and updated on next steps. All of the team, but especially Howard and Rakesh ensured that we were made aware of what was happening. They responded quickly to any queries from us and others in the chain. They managed what is a stressful and difficult process in a professional manner, and well are really glad that we used them for selling our house.
Marion, just a few more days before you make the actual move and i have to say that whilst it has sometimes been trying, it really has been a pleasure acting for you and Graham. I hope you all enjoy your new house, Howard
5/5
Rating only, no written review.
1/5
Incompetent
5/5
Ellis & Co were fantastic during our move, from start to finish. From the quality of the photos for the online listing, to the personal feel of the whole service, we would highly recommend. Thanks so much to the whole team for making the process of selling and moving as painless and as easy as possible.
5/5
Rating only, no written review.
Thank you for your 5 star rating.
5/5
Excellent! 11/10 very good.
5/5
Thanks Craig and Kevin for all your hard work selling our flat during difficult times with covid you were very professional many thanks again Regards Lynda and Roy
5/5
We bought our first house two weeks ago through Ellis&Co. It has been truly a positive experience dealing with everyone from the team. They were ever so friendly, helpful and supportive. They guided us through the house purchase which wasn't without challenges. What a difference compared to other estate agents we dealt with. We would highly recommend them.
5/5
Great agency and easy to deal with
A pleasure to deal with Ellis and Co and Neil Shah was great from the beginning and throughout. Very professional, friendly and helpful. Highly recommend.
1/5
very bad choice for me
5/5
I have been very satisfied with the service that i have received from this agency especially the agent that i was working ( Simina). The fact that she speaks 3 languages helped my family to understand what we were looking for! She found us the best price and the best house ever! She is very friendly to be honest! I have been working with many agencies before but none of them were like this one! I would’ve gave them 10 stars but the minimum is 5 lol, thank you very much for your support and helping, I would recommend you everywhere and to all my friends
5/5
Professionalism in the field, patience with the demands of clients. I really liked the way of communicating the solutions and the existing variants depending on the situation. I am not a specialist in the field but I understood immediately what possibilities I have, what kind of house I could rent and especially what obligations and what rights I have. Very important in a long-term relationship that is based on fairness on both sides. It was our first house where we moved to the UK and we didn't know anything. We were disoriented. This changed when we were assisted by Ellis & Co Wembley Central Estate and Lettings Agents. Many thanks and success. 30.10.2020 After one year what can I say? Only good things. At Ellis & Co Wembley Central Estate there is a solution for any problem that arises, administrative or financial. It was a more difficult year and although the situation was desperate I found help, understanding and solutions to overcome these moments. I can only thank the Ellis & Co Wembley Central Estate and Lettings Agents team of professionals, as I did 12 months ago. Thanks again and success. See you next year.
5/5
Just wanted to update on my previous review. I recently worked with the sales team to sell the flat I had previously rented with the Ellis team. The sales team coordinated everything from start to finish. They had an offer in the table within 1-2 weeks of showing the flat. The were meticulous in finalizing all the activities to the final sale. Highly recommend these folks. These folks are awesome!! Helped me with a flat renovation and then found a tenant for me. Their work, attitude and commitment is of the highest standard. Highly recommended!
5/5
Craig and Kevin are very professional. Very helpful, and would highly recommend to anyone. We bought our forever home through Ellis and co and were so pleased with them we decided to ask Craig to also manage our rental property too.
5/5
Rating only, no written review.
3/5
Rating only, no written review.
We are disappointed to see your three star review and would like the opportunity to discuss this in more detail. Please email finchley@ellisandco.co.uk with your contact details and we will get the Director to contact you.
1/5
"Peter is the most arrogant,..."
** is the most arrogant, rude and disrespectful agent I ever had to deal with. Not only has he been talking down on me for the last two years, he has harassed me, discriminated against me and played me against my flat mate ( joint contract. He appeared professional till we signed the tenancy agreement. Right after he did not hold his word to remove mold in the bathroom. We found the toilet door painted shut. Requesting a repair let to a series of NO s till, month later I wrote that quite frankly I don't wish to know which digestive issues my flatmate has, nor do I wish to leave the door open to lead the winds into the rest of the flat. finally they broke the window open, but do not expect a repair of the such or a paint job! If you complain or send reminders of disrepairs, you will be branded as demanding. If you leave the please please please and articulate clear expectation with a confirmation of a date for repair you are branded arrogant and abusive. From the 1st complaint about draughty windows with broken sashes and a draughty apartment door with a loose lock, it took just 1.5 years for a date of repair. that of course was scheduled for the midst of December (a five day job) Another problem. Only half of the draughts were done. At the moment I am holding a written statement from ** refusing to enter the flat when I am in it. Insisting on an arrangement between him and my male flatmate, any inspection and discussion about repair would exclude me. Guys, Dont bother reminding him of the equality act of 2010 and that his behaviour is classed as discrimination a deal between men is a deal, isn't it?! One time I chased him again and he talked down on me, I reminded him of a particular paragraph in the law. He labelled me as arrogant and rude. But hey, don't be surprised! he gave it to me in written:" I do things my way!" Boy, am I glad that I keep records. at his has become a full time job though. One most occasions of verbal abuse he makes sure that there are no witnesses. This shows you that his 30 years of experience as estate manager really pay off. Some examples : 1. Do you mind me taken off my mask? Yes, I do! I don't believe in masks (off it goes). 2. Let me know when you have found a new flatmate, just no pets and no kids! 3. there must have been a reason why your previous live in land lord hit you (I have lived with a dislocated jaw for 2 years, Ibam on a surgery waiting list and I am in regular pain). 4. you are sick, you are sick, you need serious help. and many more... If Obedeance **'s ways or how he interpreted his rights, us not your strength- do not rent from Ellis and Co. ** will make sure he harassed you in every written conversation. I recently disclosed a history of depression and anxiety when he yelled that I am sick. ai did so to point out how inappropriate his behaviour was. Instead he used this as the perfect justification for his complaints about me and dared to write that "this explains a lot" He clearly has some SadoMaso thing going on demanding I need to apologise for my reaction to his ongoing discrimination and abuse. ai recently called him an arsehole. Something I have never done , ever! ** helped me to finally get my self into buying a doggy cam - not that I have a dog. But I feel safer having a recording of his behaviour and to disprove his accusations. And it works :) he admitted the yelling that I am sick after I responded " I am glad, I recorded this" Friends, Being managed by ** is extremely draining! My mental health is suffering under his misogynist demeanor. But there couldn't be a better in personalisation of the UK landlord as described in Eueopean Media than **. This and the above of course are my recollections and opinions, despite having evidence, Ellis and co might have different recollections (memories are tricky little things) and opinions Feel free to make your own experiences (though I would not advise)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.