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Ellis & Co estate agents in Wembley, Greenford, London and 12 more

4.6

★★★★★ Excellent

4,840 reviews across 17 offices and 5 platforms

www.ellisandco.co.uk

Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

3,691

Reviews on Google

All 17 offices

Facebook logo

3.8 / 5

34

Reviews on Facebook

All 17 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 17 offices

Trustpilot logo

841

Reviews on Trustpilot

All 17 offices

allAgents logo

211

Reviews on allAgents

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ellis & Co's 17 offices, most reviewed first. Each has its own page.

Latest reviews from every Ellis & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I am very happy with the way Ellis & Co and in particular Neil handled my purchase. As a buyer I always felt that Neil had both side's best interests in mind with a collaborative spirit. Through the challenge of lockdown he was always there to answer my silly questions and make sure I was still comfortable to proceed including handling some tricky negotiations. Most of he gently let me know what needed to be done and when, to keep everything on track. When it eventually comes time to sell I will be happy to instruct Ellis & Co.

Matthew · 1 April 2021 · Ellis & Co Finchley

Agent replied

Dear Matthew, Thank you for your kind 5 star review its much appreciated. I am pleased we got there in the end and you were happy with our service. Stay safe and all the best.

5/5

Trustpilot

Polite and Professional Service

A very polite and professional service at all times. Quick to answer any queries or follow ups. We were kept informed at all times. Many thanks to Howard, Rakesh and the team. We cannot recommend them highly enough.

Maria · 1 April 2021 · Ellis & Co Stanmore

Agent replied

Hi Maria, glad we could help and appreciate the kind words, keep well

5/5

Google

I cannot recommend Alicia Casingena at Ellis and Co enough for selling my flat. Selling and moving homes can be a stressful process with ups and downs, but I was in a safe pair of hands with Alicia. She went above and beyond what I would have expected from an estate agent, from finding the right buyer, marketing at the correct price, pushing through the sale quickly with solicitors to helping with every last detail of the final move and completion. She gave me the correct advice throughout. I am aware there are cheap online alternatives, but with the current market ever evolving during Covid, an experienced estate agent in the area is needed if you actually want to sell a home quickly. I can't thank Alicia enough for her hard work, honesty and professionalism from start to finish. She was always available and answered any question I had straight away. If you want to sell your home and you want to sell it quickly, I can't recommend Alicia at Ellis & Co enough! From one very, very happy customer.

Emma · 31 March 2021 · Ellis & Co Golders Green

Agent replied

Your kind words Emma have put a smile on our faces as we always strive to go beyond expectations.Thank you so much.

5/5

Trustpilot

We rent the house about one week ago

We rent the house about one week ago, we have very nice experience with the Ellis & Co. We highly recommend Denis, who was very helpful throughout all the process. We really appreciate excellent service, great communication and quickly guide through the rental process.

Sylwia · 30 March 2021 · Ellis & Co Greenford

5/5

Google

I would highly recommend working with Kier from Ellis and Co - wow what an experience!!! Transparency, respect and responsiveness plus incredible flats! My flatmate and I had been looking for a place for upwards of 5 months, we had seen at least 23 flats all over London and dealt with countless estate agents. Our experience with Ellis and Co and with our letting agent, Kier Hawkins was extraordinary. From the fact that we were able to schedule a viewing immediately, to the responsiveness of Kier and his team, to the genuine care that he has and respect for the existing residents, the experience really stood out. My flatmate couldn't be at the viewing so I wanted to take a video, I asked Kier, and his answer was that he wanted to respect the privacy of the existing residents by avoiding videos of their bedroom. He is the only agent I have ever worked with who cared enough about the residents to bring up this point (which seemed obvious but I hadn't thought about). I decided in that moment that I would only work with him. Upon moving in to our new flat, Kier and the Ellis and Co team have been nothing but polite, respectful, kind and responsive. Our flat is incredible and their support has been brilliant. From helping us get situated to explaining processes and providing complete transparency and documentation. I would absolutely recommend working with Kier at Ellis and Co. Finding a flat is tough, it's nice to have someone on your side who's genuinely looking out for your best interests.

Salma · 30 March 2021 · Ellis & Co Bethnal Green

2/5

Google

I've had good and bad experiences with this agency. I rented with them for 2 years. The renting process was quite easy and straight forward. During the tenancy, they were on top of the problems we encountered. It was a little bit confusing who to contact at times, the way they split the responsibilities with the landlord is confusing; but things got fixed and problems resolved. The end of the tenancy was a nightmare. Kier was unhelpful and I had to chase him for weeks before being able to get my deposit back (over a month after moving out). It is honestly a shame, and ruined my experience with them completely.

Christele · 30 March 2021 · Ellis & Co Bethnal Green

5/5

Google

Thank you Ranjana.We strive every day to be the best version of ourselves so that our clients can benefit from the high standards we set ourselves.Your words mean a great deal to us.

Ranjana · 30 March 2021 · Ellis & Co Golders Green

5/5

Google

A very responsive and professional agency. Highly recommended.

Empire · 30 March 2021 · Ellis & Co Golders Green

Agent replied

We strive for excellence every day.Thank you for recommending us.

5/5

Google

I would like to stronglly recommand on Alicia Casingena She is the best real estate broker ever and succeded where all other agents have faild She is very professional, pacient and fair Highly recommanded!!!!

Boaz · 30 March 2021 · Ellis & Co Golders Green

Agent replied

We believe in our service Boaz.We are delighted that you do too after using us to successfully sell your property.

1/5

Google

They are unprofessional and time waster. They took my deposit last month and not given it back to me despite their commitment to do so. Bad people. ------------------------------------------- On 28/January 2021 at 11,27 and 12,33 hours Alicia Casigena telephoned me twice from Ellis landline and asked me to remove my review herein just above written. In exchange she swore that she would return my stolen deposit. I told her,once more,to give me back my money for a start. Without blackmailing clients. She didn't care that she was on loudspeakers 2 witnesses listened to the conversation. I m seeking for legal advice against those outrageous people. After my post they then changed their mind straight away and returned my deposit. So it was a lie that they didn't have my banking details.... Just dishonesty. Ellis & co:A disaster

Giorgio · 30 March 2021 · Ellis & Co Golders Green

Agent replied

Unfortunately you provided the wrong bank details.Your deposit has now been returned with the correct bank details you sent us.We aim to deliver a professional service at all times.

4/5

Google

Friendly, professional and responsive. Finding a place to rent during the Covid outbreak isn't the easiest, but the staff I dealt with were consistently helpful and did their best. One thing that could have been done better is that the communication between the landlord, the agents and myself was not always prompt or effective. It's a learning process, though, and I'm sure better ways will be found to handle this next time and keep everyone on the same page.

Ben · 30 March 2021 · Ellis & Co Golders Green

5/5

Google

Great experience with Ellis & Co. Bought our flat through them just over 6 years ago and just sold again. Alicia was amazing - found a buyer and worked so hard to keep the process moving smoothly, particularly in a Covid world with lockdowns looming. Great, local, estate agent 👍👍 …

Peter · 30 March 2021 · Ellis & Co Golders Green

Agent replied

We are delighted Peter that you are happy with our service and successfully sold the flat that you bought from us 6 years ago. We wish you much joy in your new home.

5/5

Google

Thank you Alicia! As first time buyers, we were understandably overwhelmed by the search, the demanding processes and the pressure of getting it right! Luckily, we were assigned an angel of an agent, Alicia Casingena, from Ellis and Co’s Golders Green branch. She really went above and beyond for us and helped us close on our dream house! My wife and I are currently expecting and were so worried we wouldn’t close in time to move into our new home before the arrival of our baby girl but Alicia really chased hard on her end and made it happen. She not only ensured everything was done on the agency front but also chased the seller’s lawyers and other parties day in and day out to speed up the process for us. We really are so pleased and grateful for her and would recommend her with the clearest conscience to anyone looking to purchase a property with Ellis and Co. She will take care of you, answer your calls and support you in any way she can. A five star service to a five star agent!! Thank you, Alicia. We appreciate you lots xx Tomi and Nina

Tomi · 30 March 2021 · Ellis & Co Golders Green

Agent replied

Wow!Tomi we are very grateful for such a positive review and we all have an extra spring in our step now so thank you.

5/5

Google

It was an absolute pleasure to deal with Alicia @ Ellis and Co. Super quick response to emails and extremely accommodating. I had to bring my son to the viewing and Alicia was so kind to look after him while I was able to view the property. Her team handled all documents with extreme caution and professionalism. 10/10 would let again!

Gideon · 30 March 2021 · Ellis & Co Golders Green

Agent replied

We are delighted that your experience of our service was such a positive one Gideon.Thank you for taking the time to post the review.We hope you are very happy in your new home.

5/5

Google

Instructed Ellis and Co to assist in the sale of a house conversion comprising of 4 units. We quickly agreed on a very competitive fee and they arranged to have the units listed on the top property platforms as well as in their own advertising streams. The photos, 3D plans and descriptions brought our the best of the properties and truly stood out amongst other listings. Jason and Alicia were my main points of contacts. Both have a great balance of friendliness and professionalism and were easy to get hold of. It seemed they have a vast network of potential buyers as they managed to find buyers for 3 of the units within weeks and they both nurtured the deals all the way to completion. Highly recommend!! Nathan

Nathan · 30 March 2021 · Ellis & Co Golders Green

Agent replied

Happy to have steered the sales through for you Nathan.We aim to offer a better more comprehensive service than any other agent.Thank you for recognising that and choosing Ellis and Co to be your agent.

5/5

Google

Thanks For the 5 star review Much appreciated

Renato · 30 March 2021 · Ellis & Co Tottenham

5/5

Google

Many thanks for your 5 star review

Lina · 30 March 2021 · Ellis & Co Tottenham

1/5

Google

Worst communication I’ve ever experienced with an estate agency. I chased several times to see a property and in the end had to give up. First enquiry through Zoopla, no reply so did it again. Then called and spoke to someone who took my details again because she didn’t have access to their system and promised someone would call back. They didn’t. Another email and another call where someone apologised and claimed they booked a viewing and that I would get confirmation. Of course I didn’t. Have no idea what is wrong with these people. Hoping I never see another house I want that is on their books.

Ogo · 30 March 2021 · Ellis & Co Tottenham

Agent replied

Hi Ogo Thank you for taking my call and talking this through. I’m glad we were able to finally resolve the issue. We apologise for the miscommunication. All the best

5/5

Google

Good service, professional service. During my tenancy Mr Hasan Fenik, Mr Azid and Ellis& Co team always were helpful. What I need they immediately replied and provided services. Would highly recommend and look forward to dealing with them again in the future. Very helpful staff and very friendly.

N · 30 March 2021 · Ellis & Co Tottenham

Agent replied

Thank you so much for your kind words. Wishing you the best for the future.👍

5/5

Google

Thank you for your 5 star review.

Captain · 30 March 2021 · Ellis & Co Finchley

3/5

Google

We are disappointed to see your three star review and would like the opportunity to discuss this in more detail. Please email finchley@ellisandco.co.uk with your contact details and we will get the Director to contact you.

Santhana · 30 March 2021 · Ellis & Co Finchley

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.

British Property Awards by year, 2023 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Ellis & Co

Which Ellis & Co office has the most reviews?

Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.

Where are the Ellis & Co offices?

The 17 Ellis & Co offices, by town:

  • Bethnal Green: 485-487 Bethnal Green Road, E2 9QH
  • Bounds Green: 10 Queens Parade, Brownlow Road, Bounds Green, Greater London, N11 2DN
  • Enfield: 58 Church St, Enfield, Hertfordshire, EN2 6AX
  • Finchley: 341 Regents Park Road, Finchley, N3 1DP
  • Golders Green: 52 Golders Green Road, London, NW11 8LN
  • Greenford: 318 Ruislip Road East, Greenford, UB6 9BH
  • Harrow: 8 College Road, Harrow, Middlesex, HA1 1BE
  • Islington: 76 Essex Road, Islington, N1 8LT
  • Kenton: 272 Streatfield Road, Kenton, Middlesex, HA3 9BY
  • Mill Hill: 22 The Broadway Mill Hill, London, NW7 3NJ
  • Sidcup: 257 Blackfen Road, Sidcup, Kent, DA15 8PR
  • Stanmore: 66 The Broadway, Stanmore, Middlesex, HA7 4DU
  • Tonbridge: 93 High Street, Tonbridge, Kent, TN9 1DR
  • Tottenham: 26 West Green Road, Tottenham, N15 5NP
  • Wembley: 4 Ealing Road, Wembley, HA0 4TL
  • Wembley Park: 51 Bridge Road, Wembley, Middlesex, HA9 9AG
  • Willesden Green: 29 Walm Lane, Willesden Green, NW2 5SH
What do sellers say about Ellis & Co?

11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."

What do buyers say about Ellis & Co?

17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."

What do landlords say about Ellis & Co?

9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."

What do tenants say about Ellis & Co?

20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."

Has Ellis & Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.

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