Trusted Agent profile · West Yorkshire and North Yorkshire
★★★★★
1,277 reviews across 37 offices and 4 platforms
Dacre Son and Hartley has 37 offices, in Baildon (two offices), Bingley, Shipley, Settle (two offices), Knaresborough (two offices), Leeds (six offices), Bradford (four offices), Guiseley, Ripon (three offices), Skipton (two offices), Harrogate (two offices), Keighley, Otley, Ilkley (two offices), Pateley Bridge (two offices), Burley In Wharfedale, York, Wetherby, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 1,277 reviews on four platforms, rated 4.6 out of 5 overall.
1,220
Reviews on Google
All 37 offices
23
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 37 offices
30
Reviews on Trustpilot
Business-wide
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Dacre Son and Hartley's 37 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFive star personal service, accurate valuations. Mark and his team deserve this full five star review for all their efforts and hard work in selling my property.
Thank you for leaving this five star review for our Baildon office.
5/5
FacebookQuick and relevant service, good at keeping us upto date with progress of selling our house. Would recommend
5/5
GoogleI have sold my home twice with Dacres in Knaresborough. Nick, Gail and the team had a considered and professional approach and I would recommend the firm to family and friends.
We are delighted that our team in Knaresborough we able to support your during the sale of your property. Thank you for the five star review.
5/5
GoogleGreat customer service, nothing was too much trouble and they were always on hand with help and good advice when it was required. They also sold my house for £6,000 more than another local agent told me it was worth!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for the five star review!
5/5
GoogleRating only, no written review.
5/5
GoogleGreat customer service, nothing was too much trouble and they were always on hand with help and good advice when it was required. They also sold my house for £6,000 more than another local agent told me it was worth!
5/5
GoogleRating only, no written review.
1/5
GooglePoor customer service from the agent who came to see us, and no contact after viewing our property until a courtesy call came from someone else at the office (in the meantime we had both listed and agreed a sale on the property)
Thank you for taking the time to review our service. We are sorry that you have reviewed us as you have and that you felt our representative didn’t perform to the expected level. We acknowledge and appreciate the feedback from your experience but would like to emphasise that of the 22 reviews on AllAgents.co.uk 20 of those reviews award a response of 4 or more stars out of a possible five (17 or the reviews are 5/5), and as a firm we are rated on that site as the top firm in Keighley as of 16.1.18. We hope we can help you in the future.
5/5
GoogleBest estate agents by a country mile. Made a complicated process as easy as it can be. Very pro active! Would recommend all day long! Thank you Alex and Emma!
Thank you for this lovely recommendation!
5/5
GoogleRating only, no written review.
We are delighted you left us a five star review, thank you for taking the time.
5/5
GoogleI had such a fantastic, efficient and professional service from the team at Dacre, Son & Hartley Skipton. They made the moving experience an enjoyable and personal one, and I really felt as though each of the team members I talked too was pleased and excited for me and my move. A very special thank you to Aleysha though, who processed everything so quickly, and who was so accessible and approachable, even when it came to the small things (questions about the colour of the blinds). Thank you for making this move easy, straightforward and exciting!!
We are delighted to receive this feedback. Thank for you for this five star review.
5/5
GoogleI have sold my home twice with Dacres in Knaresborough. Nick, Gail and the team had a considered and professional approach and I would recommend the firm to family and friends.
We are delighted that our team in Knaresborough we able to support your during the sale of your property. Thank you for the five star review.
4/5
GoogleRating only, no written review.
Thank you for leaving a positive review for our team.
5/5
GoogleRating only, no written review.
5/5
GoogleThe Dacres team were fantastic throughout my house purchase. They made communication very efficient between myself and the vendor. Very patient and professional. Very happy with the service I received, and they also took their sign down very quick which I thought was good and professional. Sometimes it's the small things.
5/5
GoogleExcellent service! Gavin and Susan have gone above and beyond to help with the purchase of my first property. It's a scary yet exciting time but due to the great communication, I've really felt I'm in safe hands. Looking forward to the property completing and moving in! Thanks so much for all your help so far, much appreciated :-)
5/5
GoogleWe have been very impressed with Dacre, Son and Hartley. Elliot and Ben at the Ripon office were very helpful and provided a great service to us and kept us informed of new properties amd were always willing and able to take us to view the properties we were interested in. Thank you.
Thank you for a lovely five star review for our Ripon team.
2/5
GoogleVery poor communication. Made offer at asking price yet Dacres didn't keep vendors informed and I had to intervene personally to stop others viewing and buying. My purchase has been delayed since end of October because new build ( being sold by Dacres ) is not fit for signing off. Have yet to get a completion date.. Not a word from Dacres since mid December! Am only glad they are not dealing with my sale!
Thank you for taking the time to leave this review and for your feedback and we are sorry if you feel that you haven’t had the service expected. The sale you refer to was being dealt with through another office. We can see you made an offer for the property to the Ilkley Office on the 4th Sept and this was passed to the correct office immediately. For some reason it took until the 18th of Sept for you to confirm proof of funding and you will appreciate that we have to protect our clients position and cannot mark a property as ‘under offer’ until we are reasonably certain that a proposed buyer can proceed. Whilst we recognise and value your custom we are duty bound to act in our client’s best interests. With regard to our client’s onward purchase, this was within a major mill redevelopment and unfortunately the complexity of the scheme and nature of the build programme is such that completion of the scheme has been difficult to pin down. This is beyond our control and we have passed on as soon as possible the limited updates we have received.
5/5
GoogleWe have been very impressed with Dacre, Son and Hartley. Elliot and Ben at the Ripon office were very helpful and provided a great service to us and kept us informed of new properties amd were always willing and able to take us to view the properties we were interested in. Thank you.
Thank you for a lovely five star review for our Ripon team.
5/5
GoogleWe have been very impressed with Dacre, Son and Hartley. Elliot and Ben at the Ripon office were very helpful and provided a great service to us and kept us informed of new properties amd were always willing and able to take us to view the properties we were interested in. Thank you.
Thank you for a lovely five star review for our Ripon team.
1/5
GooglePoor customer service from the agent who came to see us, and no contact after viewing our property until a courtesy call came from someone else at the office (in the meantime we had both listed and agreed a sale on the property)
Thank you for taking the time to review our service. We are sorry that you have reviewed us as you have and that you felt our representative didn’t perform to the expected level. We acknowledge and appreciate the feedback from your experience but would like to emphasise that of the 22 reviews on AllAgents.co.uk 20 of those reviews award a response of 4 or more stars out of a possible five (17 or the reviews are 5/5), and as a firm we are rated on that site as the top firm in Keighley as of 16.1.18. We hope we can help you in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Baildon (8 Westgate) has the most, with 117 reviews rated 4.5 out of 5, followed by Baildon (8 Westgate) with 113.
The 37 Dacre Son and Hartley offices, by town:
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