Trusted Agent profile Β· West Yorkshire and North Yorkshire

Dacre Son and Hartley estate agents in Baildon, Bingley, Shipley and 17 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,299 reviews across 37 offices and 4 platforms

www.dacres.co.uk

Dacre Son and Hartley has 37 offices, in Baildon (two offices), Bingley, Shipley, Settle (two offices), Leeds (six offices), Knaresborough (two offices), Skipton (two offices), Bradford (four offices), Ripon (three offices), Guiseley, Harrogate (two offices), Keighley, Pateley Bridge (two offices), Ilkley (two offices), Otley, Burley In Wharfedale, York, Wetherby, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 1,299 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,246

Reviews on Google

All 37 offices

Facebook logo

2.9 / 5

19

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

4

Reviews on Yell

All 37 offices

Trustpilot logo

30

Reviews on Trustpilot

Business-wide

Our offices

Dacre Son and Hartley's 37 offices, most reviewed first. Each has its own page.

Latest reviews from every Dacre Son and Hartley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Great service

We used Dacre Son & Hartley in Knaresborough for both a property sale and purchase They were very professional, helpful and friendly We would certainly recommend

Sue Β· 25 March 2021 Β· Dacre Son and Hartley Settle (3)

Agent replied Β· 12 June 2024

Thank you so much for your five star positive review. It was a pleasure to act for you on both your purchase and your sale and we wish you all the best in your new home.

5/5

Trustpilot

Top top man Phil

I used Dacre, Son & Hartley’s Elland Branch for the sale of my property. The process was completely flawless. Phil was fantastic. He helped with the valuation and with his expert help, we accepted an offer on the house within 9 days of listing. If you ever need an estate agent Phil is definitely THE MAN! Thank you.

Claire Β· 22 March 2021 Β· Dacre Son and Hartley Settle (3)

Agent replied Β· 12 June 2024

Thanks so much for your lovely review, we pride ourselves on the service we provide so we are thrilled to hear this feedback.

5/5

Google

Brilliant. Dacres Skipton were fantastic with my house sale. Mark obviously knows his area well, and after recommending a higher list price than another agent had, managed to secure an asking price offer on the first viewing. We had challenging buyers who had haphazard solicitors but Mark and Harriet did a superb job of managing the relationship with the buyer and smoothing a path that ultimately allowed completion by the date planned. The team were always easy to get hold of throughout the process and went above and beyond to make sure the transaction kept on track and all parties were kept up to date. It’s not often you get this combination of sales skill and keen customer focus, but it’s worth its weight in gold. Dacres were very competitive and the whole team - Mark, Harriet and Jacob were a pleasure to deal with and ultimate professionals. Thank you to the team, and you should be very proud of what you do: helping people be happier in life by achieving their property goals.

Anthony Β· 20 March 2021 Β· Dacre Son and Hartley Skipton (32 Sheep Street)

Agent replied

Thank you for taking the time to leave this 5 star review! We are delighted to hear how happy you were with the sale of your property. We wish you all the best from Dacres Skipton

5/5

Google

Rating only, no written review.

Shairaz Β· 20 March 2021 Β· Dacre Son and Hartley Keighley

Agent replied

Thank you for taking the time to leave a 5 star review! Best wishes from Dacres Keighley

5/5

Google

Rating only, no written review.

Nina Β· 20 March 2021 Β· Dacre Son and Hartley Keighley

Agent replied

We are delighted to receive your five star review. Thank you so much. From the Dacres Keighley team

5/5

Google

I have changed my review from 1 star to five, I have been dealing with Rachel over the last four weeks and she has been brilliant, keeping me updates regularly and has now found me a tenant.

P Β· 20 March 2021 Β· Dacre Son and Hartley Keighley

Agent replied

We’re sorry that you had some difficulty making your initial appointment. It is our understanding that you have since had an appraisal with Racheal which has resulted instructing Dacres to let your property. If you need to discuss any … More

1/5

Google

Jack who deals on commercial side of business is very rude attitude, they waste of time don't use them

Mohammed Β· 20 March 2021 Β· Dacre Son and Hartley Keighley

5/5

Google

Rating only, no written review.

William Β· 20 March 2021 Β· Dacre Son and Hartley Keighley

Agent replied

Thank you for this five star review.

5/5

Google

Rating only, no written review.

Graeme Β· 21 January 2021 Β· Dacre Son and Hartley Settle (High Street)

Agent replied

Thank you so much for leaving us a five star review! Best wishes from the Settle team

5/5

Google

Very professional and there wasn't anything too much trouble.

A Β· 9 January 2021 Β· Dacre Son and Hartley Harrogate (17 Albert Street)

Agent replied

Thank you much for taking the time to leave this five star review! We wish you the best in your new home.

1/5

Google

I had to chase them for everything. Not a word of thanks from them for purchasing a property through them. Shocking.

Guy Β· 23 December 2020 Β· Dacre Son and Hartley Knaresborough (The Manor House 97 High Street)

Agent replied

We are sorry to hear this feedback. Please do not hesitate to contact us on 01423 864126 if you wish to discuss any issues further. Best wishes Dacres Knaresborough

5/5

Google

Incredibly pleased with the level of service i have received dealing with Lea Harley. Lea has been professional and courteous throughout, easing the entire process which i admit i found stressful at times. Lea put all my concerns at ease and personally ensured the transaction was effortless.

J Β· 25 November 2020 Β· Dacre Son and Hartley Guiseley

Agent replied

We are delighted to hear your positive review. Thank you for taking the time to let us know. From the Dacres team.

1/5

Facebook

I used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.

Mark Β· 25 November 2020 Β· Dacre Son and Hartley Bramhope

1/5

Facebook

I used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.

Mark Β· 24 November 2020 Β· Dacre Son and Hartley Boroughbridge

4/5

Google

Although I had problems in the past with the Baildon office the Harrogate office were professional and helpful. Would recommend.

J Β· 16 October 2020 Β· Dacre Son & Hartley Knaresborough

Agent replied Β· 22 October 2024

Thank you for the five star review!

5/5

Google

My wife and I have recently used the services of Dacre, Son & Hartley in Harrogate to sell our property and we can highly recommend them. The quality of a business is often reflected by the way they tackle difficult situations, and having experiences numerous highs and lows in our sales process, I can honestly say the staff at Dacre pulled out a all the stops to finally get us over the line, liaising with both purchaser, purchaser’s agent and solicitor to keep everything on track when on a number of occasions things looked bleak. From the outset Paul, Anita and Georgie were a delight to work with and certainly earned every penny of their fee. Thanks again team Dacre.

Peter Β· 14 October 2020 Β· Dacre Son and Hartley Harrogate (17 Albert Street)

Agent replied Β· 29 July 2023

We strive to provide a high standard of service to our customers and we are delighted with this five star review for the Harrogate team. Thank you so much!

5/5

Google

Anita, Georgie and the team were fantastic at helping me sell a deceased relatives property when I lived 250 miles away. It was a long drawn out process but nothing was to much trouble and there was always a cheery voice at the end of the phone. I couldn’t have done it without you and would thoroughly recommend the staff at Dacre, Son & Hartley

Janice Β· 14 October 2020 Β· Dacre Son and Hartley Harrogate (17 Albert Street)

Agent replied Β· 19 June 2024

Thank you for this recommendation. We are so pleased the team could support you.

4/5

Google

Rating only, no written review.

Michael Β· 12 October 2020 Β· Dacre Son and Hartley Settle (3)

Agent replied Β· 13 June 2024

Thank you for the positive review for our Dacres Settle office.

5/5

Google

Rating only, no written review.

Gerard Β· 12 October 2020 Β· Dacre Son and Hartley Settle (3)

Agent replied Β· 13 June 2024

Thank you for the five star review.

5/5

Google

Tom and the team were all exactly what we would hope for in an agent. They know their local market well, they are all trustworthy and very personable. We felt at ease leaving them to take control of our sale and the conveyancer they recommended was great. They were all very helpful during the legal process and helped communication go smoothly. We had initially tried to sell with a different agent and got little response, but Tom and the team essentially rescued us. We appreciate their work and would certainly recommend them.

Rebecca Β· 12 October 2020 Β· Dacre Son and Hartley Settle (3)

Agent replied Β· 13 June 2024

We are delighted to see this five star review for our team at Dacres Settle. Thank you so much!

5/5

Google

Rating only, no written review.

Paul Β· 12 October 2020 Β· Dacre Son and Hartley Settle (3)

Agent replied Β· 13 June 2024

Thank you for this five star review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Dacre Son and Hartley and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Dacre Son and Hartley and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Dacre Son and Hartley

Which Dacre Son and Hartley office has the most reviews?

Baildon (8 Westgate) has the most, with 117 reviews rated 4.5 out of 5, followed by Baildon (8 Westgate) with 109.

Where are the Dacre Son and Hartley offices?

The 37 Dacre Son and Hartley offices, by town:

Has Dacre Son and Hartley won any awards?

Yes. At The British Property Awards 2022 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2018.

Reviews may appear on more than one platform.

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