Trusted Agent profile · West Yorkshire and North Yorkshire

Dacre Son and Hartley estate agents in Baildon, Bingley, Shipley and 17 more

4.6

★★★★★ Excellent

1,299 reviews across 37 offices and 4 platforms

www.dacres.co.uk

Dacre Son and Hartley has 37 offices, in Baildon (two offices), Bingley, Shipley, Settle (two offices), Leeds (six offices), Knaresborough (two offices), Skipton (two offices), Bradford (four offices), Ripon (three offices), Guiseley, Harrogate (two offices), Keighley, Pateley Bridge (two offices), Ilkley (two offices), Otley, Burley In Wharfedale, York, Wetherby, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 1,299 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,246

Reviews on Google

All 37 offices

Facebook logo

2.9 / 5

19

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

4

Reviews on Yell

All 37 offices

Trustpilot logo

30

Reviews on Trustpilot

Business-wide

Our offices

Dacre Son and Hartley's 37 offices, most reviewed first. Each has its own page.

Latest reviews from every Dacre Son and Hartley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

From the day my house was put on sale I was impressed by the efficient and competent way the agent dealt with requests. All through the process of selling i was given support and considered information on what was happening. It was reassuring.. I was continually kept informed as to what was happening. After the house was sold and I was having to deal with solicitors with the exactly opposite motivational traits, the estate agent kept negotiating between their office and myself which offered me encouragement and progress information i would not have had. I cannot speak more highly of the work they have done.

David · 11 July 2025 · Dacre Son & Hartley Knaresborough

Agent replied · 17 October 2025

Thank you for such a thoughtful and generous review. We're so pleased to hear you felt so well supported and well-informed. Your kind words truly mean a lot to us. Thank you

1/5

Google

Arranged a viewing for a property. They didn't turn up on time and didn't call me as a professional courtesy to let me know they were running late and then had the cheek to say I should have waited a bit longer. As a busy professional time is money.

Donnie · 10 July 2025 · Dacre Son & Hartley Bingley

Agent replied · 8 September 2025

Thank you for raising this with us, and please accept our apologies for the inconvenience caused. This is certainly not reflective of our usual standards, our team take great pride in providing a reliable and professional service.

1/5

Trustpilot

Not much of a salesperson

Matthew Fox from the Saltaire office came and did a valuation of our home, after we showed interest in one of their properties. Various comments were made along the lines of "we don't usually sell properties like this... We usually sell more premium", and then valued it £30k+ below other agents we'd had round (at the time of writing, they have 14 pages of properties for sale on their site for less than our sale price). The entire encounter was very dismissive, very condescending, especially considering we were shopping in a "more premium" price bracket. As it is, we've accepted an offer on our property, after 2 weeks on the market, at asking price, and have had an offer accepted at a Dacre competitor - we had zero interest in considering any more of their properties after that encounter. Either Matthew had no interest in being there and deliberately low-balled, or he's not that much of an expert in the Saltaire area. Whichever the reason, we would not recommend.

GCP · 6 July 2025 · Dacre Son & Hartley Knaresborough

5/5

Google

Absolutely fantastic! I used Dacre son & Hartley Wetherby for my purchase and all the staff were amazing! Kept in contact & an absolute pleasure to deal with. Would recommend them to everyone. Thanks again!

Jenny · 4 July 2025 · Dacre Son and Hartley Wetherby

Agent replied · 2 September 2025

That's lovely to hear, thank you so much for taking the time to share your experience, it's much appreciated.

5/5

Google

I purchased through Dacres earlier this year their staff ensured the process was professional and efficient throughout.

Richard · 4 July 2025 · Dacre Son and Hartley Burley In Wharfedale

Agent replied · 2 September 2025

Thank you for your kind words. We're delighted to hear the team made your purchase a smooth and professional experience. Wishing you all the best in your new home!

4/5

Google

Moved the sale to Dacre's after being disappointed with another local well known agency. The team at the Burley office were very helpful and always ready to assist. Managed to secure a sale and a very satisfactory outcome

Dudley · 4 July 2025 · Dacre Son and Hartley Burley In Wharfedale

Agent replied · 2 September 2025

Thank you for your lovely review. We’re glad you chose to move to us and that the team at our Burley office could support you to a successful outcome. It’s great to hear you were happy with the service! Thank you

5/5

Google

The service I received from the Dacres Burley In Wharfedale office was second to none during the sale of my house. The whole team (Lesley, Sally & Will) were so helpful, approachable & offered support & guidance wherever possible. I would not hesitate to recommend or use them in the future. Thank you all

Angela · 4 July 2025 · Dacre Son and Hartley Burley In Wharfedale

Agent replied · 2 September 2025

Thank you for your lovely review. We're so pleased Lesley, Sally, and Will could support you so well throughout your sale. Your recommendation means a lot, and we would be happy to help again in the future!

5/5

Google

Brilliant service from Kelly and the team, always contactable and proactive during the move process.

Alistair · 4 July 2025 · Dacre Son and Hartley Baildon (8 Westgate)

Agent replied · 2 September 2025

Thank you for the lovely feedback! We're so pleased Kelly and the team were able to support you throughout the move. Wishing you all the best in your new home!

5/5

Google

Incredibly helpful throughout the entire home selling process, Fantastic estate agents, would recommend to anyone.

Alex · 30 June 2025 · Dacre Son and Hartley Skipton (32 Sheep Street)

Agent replied · 11 August 2025

Thank you for taking the time to leave this review, your kind words and recommendation is very much appreciated.

5/5

Trustpilot

Pateley Bridge - Top service

Alison from Dacre at Pateley Bridge was fantastic with our move. She was proactive in finding us our home by reaching out to us whenever a new property that we could be interested in came on the market, she kept us updated throughout and was always on the ball to make sure the sale went through as quickly as possible always one step ahead with the solicitors and seller. 12 weeks in total for the sale to go through …would definitely recommend Dacre and Alison for your house sale or purchase

Jessica · 26 June 2025 · Dacre Son & Hartley Wetherby

5/5

Google

Absolutely fantastic! I used Dacre son & Hartley Wetherby for my purchase and all the staff were amazing! Kept in contact & an absolute pleasure to deal with. Would recommend them to everyone. Thanks again!

Jenny · 24 June 2025 · Dacre Son & Hartley Wetherby

Agent replied · 25 July 2025

That's lovely to hear, thank you so much for taking the time to share your experience, it's much appreciated.

5/5

Google

Ian & his team were fantastic!! I must say,they worked beyond my expectations in terms of support,advice & they went out of their way to make things happen. Felt we were in safe hands.....

Shahbaz · 18 June 2025 · Dacre Son & Hartley Keighley

Agent replied · 8 July 2025

Thank you for your kind words! We’re so pleased to hear Ian and the team exceeded your expectations and made you feel in safe hands throughout. Your feedback means a lot to us! Thank you

5/5

Google

Incredibly helpful throughout the entire home selling process, Fantastic estate agents, would recommend to anyone.

Alex · 16 June 2025 · Dacre Son and Hartley Skipton (32 Sheep Street)

Agent replied · 20 March 2026

Thank you for taking the time to leave this review, your kind words and recommendation is very much appreciated.

5/5

Google

Amazing journey to getting the house on the market! We contacted Gavin on Sunday, he valued the property on Monday, photos were taken on Wednesday (which were amazing), property went live on the Friday and we already had viewings on Sunday! All within 7 days! Can't recommend enough

Barney · 9 June 2025 · Dacre Son and Hartley Leeds (34 Queen Street)

Agent replied · 16 April 2026

Barney, thank you for leaving a review, your comments are very much appreciated and we look forward to progressing the sale on your property.

4/5

Trustpilot

Great service from Ian Bradbury at Darce Son & Hartley

Ian B at Darce Son and Hartley was friendly and professional. His reassuring manner, mixed with his knowledge and understanding, gave us complete confidence every step of the way. It’s rare to find someone who truly listens and cares, and Ian went above and beyond to ensure everything was handled for us. I would highly recommend Darce Son and Hartley, especially because of Ian’s outstanding service. Thank you for making a positive buying experience.

Jalpa · 3 June 2025 · Dacre Son & Hartley Wetherby

5/5

Google

Dacres and staff are polite, informative and professional. Used the company on a couple of occasions in the sale of my property’s. Can’t fault their service. Special thanks to Saoirse and David in their support during this stressful time.

Julie · 1 June 2025 · Dacre Son & Hartley Wetherby

5/5

Google

Dacres and staff are polite, informative and professional. Used the company on a couple of occasions in the sale of my property’s. Can’t fault their service. Special thanks to Saoirse and David in their support during this stressful time.

Julie · 27 May 2025 · Dacre Son and Hartley Wetherby

5/5

Google

I recently sold my property and the Estate Agent of choice was Dacres in Knaresborough. Almost immediately an agent came to my house and did all the necessary administration and within a very short time my house was on the market. A day later I had 3 viewings and my house sold almost immediately. Throughout the process Harriet (Dacres) kept me abreast of everything and regularly just checked in to let me know if there hadn’t been any changes which provided reassurance that she was managing my move and invested. She had a wonderful demeanour and helped make light of the move which as we know is one of the most stressful life events you can experience - so thank you and well done.

Steve · 4 May 2025 · Dacre Son and Hartley Knaresborough (The Manor House 97 High Street)

1/5

Google

I hesitated to leave this review, but my experience with Dacre, Son & Hartley Knaresborough branch compels me to share. In the past two weeks, they delivered two unsolicited mailings to my home, boasting of a "Platinum Trusted Service Award." On 21st March 2025, I emailed the branch requesting a quote to sell my property. Receiving no reply, I called to follow up, and they confirmed receipt of my email, promising a response. None was provided. If they cannot manage basic communication with a potential client, I have little confidence in their service once you are a customer.

John · 30 April 2025 · Dacre Son and Hartley Knaresborough (The Manor House 97 High Street)

Agent replied · 15 April 2026

We're sorry to hear about your experience, and while it's not the kind of feedback we typically receive, we appreciate you bringing it to our attention. We strive to maintain high standards of service and regret that we didn’t meet them in this instance.

1/5

Google

I hesitated to leave this review, but my experience with Dacre, Son & Hartley Knaresborough branch compels me to share. In the past two weeks, they delivered two unsolicited mailings to my home, boasting of a "Platinum Trusted Service Award." On 21st March 2025, I emailed the branch requesting a quote to sell my property. Receiving no reply, I called to follow up, and they confirmed receipt of my email, promising a response. None was provided. If they cannot manage basic communication with a potential client, I have little confidence in their service once you are a customer.

John · 24 April 2025 · Dacre Son & Hartley Knaresborough

Agent replied · 17 October 2025

We're sorry to hear about your experience, and while it's not the kind of feedback we typically receive, we appreciate you bringing it to our attention. We strive to maintain high standards of service and regret that we didn’t meet them in this instance.

5/5

Google

Highly recommended - Harriet helped us secure our new family home. She was attentive , great communication and supportive during the full process Highly recommended!

A · 22 April 2025 · Dacre Son & Hartley Knaresborough

5/5

Google

We wouldn’t hesitate to recommend Dacres! Louis was great throughout our purchase and move. He was always responsive to calls and emails and we felt well supported throughout the process. Louis managed the communication between us and our vendors brilliantly. Thank you.

Gill · 22 April 2025 · Dacre Son and Hartley Shipley

5/5

Google

Dacres were fantastic throughout our sale/purchase process and I could not recommend them highly enough! Both Jonathan and Kelly were friendly, professional and responsive throughout our sale and purchase process and I would not hesitate to use them again (although I am not planning on moving again for a while!)

Anna · 22 April 2025 · Dacre Son and Hartley Shipley

5/5

Google

Dacres were fantastic throughout our sale/purchase process and I could not recommend them highly enough! Both Jonathan and Kelly were friendly, professional and responsive throughout our sale and purchase process and I would not hesitate to use them again (although I am not planning on moving again for a while!)

Anna · 16 April 2025 · Dacre Son and Hartley Baildon (8 Westgate)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Dacre Son and Hartley and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Dacre Son and Hartley and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Dacre Son and Hartley

Which Dacre Son and Hartley office has the most reviews?

Baildon (8 Westgate) has the most, with 117 reviews rated 4.5 out of 5, followed by Baildon (8 Westgate) with 109.

Where are the Dacre Son and Hartley offices?

The 37 Dacre Son and Hartley offices, by town:

Has Dacre Son and Hartley won any awards?

Yes. At The British Property Awards 2022 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent