Trusted Agent profile · West Yorkshire and North Yorkshire

Dacre Son and Hartley estate agents in Baildon, Bingley, Shipley and 17 more

4.6

★★★★★ Excellent

1,299 reviews across 37 offices and 4 platforms

www.dacres.co.uk

Dacre Son and Hartley has 37 offices, in Baildon (two offices), Bingley, Shipley, Settle (two offices), Leeds (six offices), Knaresborough (two offices), Skipton (two offices), Bradford (four offices), Ripon (three offices), Guiseley, Harrogate (two offices), Keighley, Pateley Bridge (two offices), Ilkley (two offices), Otley, Burley In Wharfedale, York, Wetherby, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 1,299 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,246

Reviews on Google

All 37 offices

Facebook logo

2.9 / 5

19

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

4

Reviews on Yell

All 37 offices

Trustpilot logo

30

Reviews on Trustpilot

Business-wide

Our offices

Dacre Son and Hartley's 37 offices, most reviewed first. Each has its own page.

Latest reviews from every Dacre Son and Hartley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Lesley & the team did a fantastic job selling our property. Well organised and professional throughout communication was excellent would highly recommend.

Jon · 13 November 2025 · Dacre Son and Hartley Ilkley (1-5 The Grove)

5/5

Google

Very professional office in Burley-in-Wharfedale. I found the staff extremely helpful whilst selling my house. Many, many thanks to Lesley, Will and Sally.

Ann · 13 November 2025 · Dacre Son and Hartley Ilkley (1-5 The Grove)

5/5

Google

We had a fantastic experience with Dacre, Son & Hartley agents in Burley in Wharfedale. Will Shakeshaft-Gee was very informative during the whole viewing process and provided support where required. Would recommend.

JHunter1992 · 13 November 2025 · Dacre Son and Hartley Ilkley (1-5 The Grove)

5/5

Google

Emma and her team has been brilliant. This is the second time we have used them and would highly recommended them. Thank you very much .

Tessa · 13 November 2025 · Dacre Son and Hartley Otley

Agent replied · 13 April 2026

This is so lovely to hear, thank you and thank you so much for choosing Dacres again.

5/5

Google

Emma and her team were great. Starting with a realistic valuation through to astute negotiation and excellent communication with all parties, we sold our house in a challenging market.

Weetwood · 13 November 2025 · Dacre Son and Hartley Otley

Agent replied · 13 April 2026

Thank you for your 5-star review and thoughtful feedback. We're really pleased that Emma and the team were able to guide you so successfully. Wishing you all the best.

5/5

Google

We can't fault the service we got from all the staff at Dacres, one of the most frustrating things about buying and selling a house is the lack of communication between all parties. They kept us informed all through the process with all the information we needed, plus they were always pleasant and easy to talk to

Tim · 13 November 2025 · Dacre Son and Hartley Otley

Agent replied · 13 April 2026

Thank you for your lovely feedback, we’re so pleased the team kept everything clear and well-communicated throughout. Your 5 star review is much appreciated.

5/5

Google

From start to finish Dacre, Son & Hartley were brilliant, always kept up to date with the sale. They chased any issues with potential buyers and found the right purchaser for a speedy sale. I've used "dreaded" Esate Agents in the past but with D, S & H ive had no issues whatsoever. Would highly recommend to anyone. 5 stars plus

Russell · 13 November 2025 · Dacre Son and Hartley Knaresborough (The Manor House 97 High Street)

5/5

Google

Always helpful, friendly and informative I cannot praise them enough, especially Claire and Jack

Caz · 13 November 2025 · Dacre Son and Hartley Ripon (10 Queen Street)

Agent replied · 13 April 2026

Mrs Brown, thank you so much for taking the time to leave us a five-star review and for your kind words. We truly appreciate it. We hope you enjoy many happy years in your forever home.

5/5

Google

Would highly recommend Dacres of Ripon if you are thinking of selling your home. Claire the manager and her colleague Jack are just brilliant they are so helpful and so friendly. Without them I wouldn’t have got through the sale of my home they helped me all the way with paper work I didn’t understand and nothing was too much trouble to them they always made me feel welcome when I called into find answers to some of my paper work and have a chat and a laugh. So Thankyou Claire and Jack for looking after me. Much appreciated from Andrea 😊

Andrea · 13 November 2025 · Dacre Son and Hartley Ripon (10 Queen Street)

Agent replied · 13 April 2026

Thank you so much for your wonderful five-star review Ms Geen. It has been an absolute pleasure supporting you through both your sale and your purchase, and every visit you made to the office truly brightened our day. We will certainly miss your smiling face.

1/5

Trustpilot

Bingley office let down

Arranged for valuer to attend our home, received call that morning saying that valuer had family emergency and could not attend? Having made arrangements to be present not impressed that Dacres Bingley have no contingency plan in cases like this.

Mike · 11 November 2025 · Dacre Son & Hartley North Leeds

5/5

Google

Always helpful, friendly and informative I cannot praise them enough, especially Claire and Jack

Caz · 11 November 2025 · Dacre Son & Hartley Ripon

Agent replied · 11 October 2026

Mrs Brown, thank you so much for taking the time to leave us a five-star review and for your kind words. We truly appreciate it. We hope you enjoy many happy years in your forever home.

5/5

Google

Emma and her team were great. Starting with a realistic valuation through to astute negotiation and excellent communication with all parties, we sold our house in a challenging market.

Weetwood · 8 November 2025 · Dacre Son & Hartley North Leeds

Agent replied · 22 November 2025

Thank you for your 5-star review and thoughtful feedback. We're really pleased that Emma and the team were able to guide you so successfully. Wishing you all the best.

5/5

Google

We had a fantastic experience with Dacre, Son & Hartley in Baildon throughout the purchase of our property. From the very start, the team were professional and supportive. A special mention to Kelly, who has been an absolute star always going above and beyond to help everything run smoothly. We couldn’t have asked for a better experience.

Lauren · 5 November 2025 · Dacre Son and Hartley Baildon (8 Westgate)

1/5

Google

A very poor experience. We instructed Dacres in Guiseley and a key selling point they offered was the local branch network, as we wished to remain in the area. After taking our instruction they promptly closed the Guiseley branch - the agent of the retail unit has confirmed they exercised a break clause in the tenancy, therefore would have known they were closing the branch while telling us they had local knowledge and presence. This is frankly underhand, even in a profession which has a bad reputation. They failed to remove the For Sale board despite several requests to do so - at one point saying the 'board man couldn't find it' - despite the fact it was lying on the ground in the front garden. Avoid this agent - there's plenty of others. - As they closed the Guiseley branch I am leaving a 1 Star review on the earest local branches in the area of our property search.

Joseph · 30 October 2025 · Dacre Son and Hartley Burley In Wharfedale

Agent replied · 28 January 2026

This review does not relate to our Burley office and does not accurately reflect the experiences of our own customers.

5/5

Google

Absolutely fantastic! The whole team were brilliant! Sally in particular was amazing, knowledgeable, supportive and just a lovely person.

Aki · 30 October 2025 · Dacre Son and Hartley Burley In Wharfedale

Agent replied · 28 January 2026

We really appreciate you taking the time to share your experience. Sally will be thrilled to read she made such a difference. We wish you all the very best in your new home!

5/5

Google

I had such a positive experience working with Will Shakeshaft-Gee at Dacre, Son & Hartley of Burley in Wharfedale. Will is an absolute gem; so patient, helpful and genuinely kind. Nothing was ever too much trouble and he really took the time to understand what I was looking for. I’ve found my dream house! His communication has been excellent throughout and I have felt informed and supported. I have been incredibly impressed by his professionalism and care. I wouldn’t hesitate to recommend Will and the team at the Burley office. Thank you ☺️

Fiona · 30 October 2025 · Dacre Son and Hartley Burley In Wharfedale

Agent replied · 28 January 2026

Thank you so much for your kind words and wonderful feedback. We’re delighted to hear that you had such a positive experience. Congratulations on finding your dream home, we wish you every happiness there!

5/5

Google

Very professional office in Burley-in-Wharfedale. I found the staff extremely helpful whilst selling my house. Many, many thanks to Lesley, Will and Sally.

Ann · 30 October 2025 · Dacre Son and Hartley Burley In Wharfedale

5/5

Google

From start to finish Dacre, Son & Hartley were brilliant, always kept up to date with the sale. They chased any issues with potential buyers and found the right purchaser for a speedy sale. I've used "dreaded" Esate Agents in the past but with D, S & H ive had no issues whatsoever. Would highly recommend to anyone. 5 stars plus

Russell · 26 October 2025 · Dacre Son & Hartley Knaresborough

1/5

Google

A very poor experience. Closed the Guiseley branch shortly after we instructed them, they would surely have known it was closing but promised “local knowledge”. …

Joseph · 22 October 2025 · Dacre Son and Hartley Baildon (8 Westgate)

Agent replied · 17 January 2026

Thank you for taking the time to share your feedback. We are naturally very disappointed and surprised by your comments, as our records show regular communication with you throughout your time marketing with Dacres. … More

5/5

Google

Great service all round from the Baildon syndicate!! Responded promptly when required. Chased queries promptly. Good communications in general. Would highly recommend. The team we’re professional & friendly.

Kieran · 22 October 2025 · Dacre Son and Hartley Baildon (8 Westgate)

1/5

Google

A very poor experience. Closed the Guiseley branch shortly after we instructed them, they would surely have known it was closing but promised “local knowledge”. Failed to remove the For Sale sign despite countless requests. Communication was almost nonexistent from them. Estate agency probably has a low bar but Dacres failed to clear it, and failed badly.

Joseph · 22 October 2025 · Dacre Son and Hartley Bingley

Agent replied · 20 March 2026

Thank you for taking the time to share your feedback. We are naturally very disappointed and surprised by your comments, as our records show regular communication with you throughout your time marketing with Dacres. Out of the many vendor calls we have on record, on 10th October 2024 we discussed your marketing to date, during which you confirmed you were happy with the service received but were considering a short marketing break. You later provided notice of withdrawal on 21st October 2024, specifically stating “we appreciate this is a very challenging market and we have no complaints about the service or professionalism of Dacres, we have been very happy with the advice and marketing of the property'. With regard to the sale board, this service is managed by a third-party supplier. We apologise for any inconvenience caused and understand that collection was made more difficult as the board was stored in your garage. I also emailed you directly in March to confirm whether the board was still there, as the supplier had advised they attended but could not locate it. Unfortunately, I did not receive a reply to that email. The closure of the Guiseley branch was a sudden and difficult decision, and we communicated the situation to clients as quickly as possible. The same experienced team continues to support the area, ensuring our local knowledge and service standards remain unchanged. We are proud of our dedicated staff and the many positive reviews we continue to receive. Nevertheless, we sincerely wish you every success with your ongoing sale and hope you achieve the move you’re looking for.

5/5

Google

Great service all round from the Baildon syndicate!! Responded promptly when required. Chased queries promptly. Good communications in general. Would highly recommend. The team we’re professional & friendly.

Kieran · 20 October 2025 · Dacre Son and Hartley Bingley

5/5

Google

Great service all round from the Baildon syndicate!! Responded promptly when required. Chased queries promptly. Good communications in general. Would highly recommend. The team we’re professional & friendly.

Kieran · 19 October 2025 · Dacre Son and Hartley Baildon (8 Westgate)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Dacre Son and Hartley and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Dacre Son and Hartley and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Dacre Son and Hartley

Which Dacre Son and Hartley office has the most reviews?

Baildon (8 Westgate) has the most, with 117 reviews rated 4.5 out of 5, followed by Baildon (8 Westgate) with 109.

Where are the Dacre Son and Hartley offices?

The 37 Dacre Son and Hartley offices, by town:

Has Dacre Son and Hartley won any awards?

Yes. At The British Property Awards 2022 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2018.

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