Trusted Agent profile · West Yorkshire and North Yorkshire
★★★★★
1,295 reviews across 37 offices and 4 platforms
Dacre Son and Hartley has 37 offices, in Baildon (two offices), Bingley, Shipley, Settle (two offices), Leeds (six offices), Knaresborough (two offices), Bradford (four offices), Guiseley, Ripon (three offices), Skipton (two offices), Harrogate (two offices), Keighley, Otley, Ilkley (two offices), Pateley Bridge (two offices), Burley In Wharfedale, York, Wetherby, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 1,295 reviews on four platforms, rated 4.6 out of 5 overall.
1,238
Reviews on Google
All 37 offices
23
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 37 offices
30
Reviews on Trustpilot
Business-wide
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Dacre Son and Hartley's 37 offices, most reviewed first. Each has its own page.
Dacre Son and Hartley and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Dacre Son and Hartley and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
2022 1 Gold The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have been delighted with the service we received from Dacre Son and Hartley in Pateley Bridge. A special shout out goes to Alison for going the extra mile to ensure the sale went through. Would thoroughly recommend.
Thank you for your wonderful feedback! We’re delighted you were pleased with the service, and Alison will be thrilled to hear your kind words.
5/5
GoogleI don't usually do reviews but here I'll make an exception. We put our trust in Claire Tiplady who manages Dacre's Ripon Office and were not disappointed. When she valued our property we were sceptical about her suggested figure, which was higher than we expected, and questioned it. Claire explained her reasoning and was able to justify it to our satisfaction. She also talked to us about the pros and cons of when to go to market as we were in the fortunate position of being able to make that choice. The photos and the marketing brochure (we insisted on a glossy brochure) were excellent. In fact Dacres sold the house three times - the first decided they'd been too hasty after a week, the second sadly, lost their own buyer who died, and the third were a lovely couple who now live there happily with their young son (and have become our friends!). Every buyer offered a lower figure and on Claire's advice, each time she pressed for the asking price and achieved it. Really we couldn't have asked for more, and the five stars are well deserved.
Thank you so much Mr Ratcliffe, for taking the time to share your review. It truly means a lot to us. It was an absolute pleasure to sell such a beautiful home for you both, and we’re delighted to have achieved a great result.
5/5
GoogleMany thanks to Jack Hatton in particular for providing excellent service.
Thank you very much Mr Roberts for your 5-star review. I’m delighted to hear that Jack provided you with excellent service. We truly appreciate you taking the time to share your experience.
5/5
GoogleGavin Townsend at Dacres actually sold our house twice for us, as the first time went abortive through no fault of theirs. Gavin and the team were very personable and professional, and Gavin himself couldn't have done enough for us and was a great support throughout a stressful process. We looked at several other agents in the local area and Dacres were competitive on fees but what really swung it for us was their personable approach. Another point to add is that their professional photographer is excellent. It isn't just someone taking pictures on their phone - it's a proper set up and it really did our house justice. I would highly recommend Dacres Morely.
Gavin, thank you so much for that lovely review, it was an absolute pleasure working with you and we wish you the very best for the future.
5/5
GoogleThe team at West Park are fabulous. We sold and purchased with them. On both fronts, they were supportive, knowledgeable, fair and unflappable. They used a great photographer for our property and put together a solid brochure. They stayed in touch afterwards as well. Really human.
It's so nice to read, thank you. It's great to hear about your experience. Thank you for your 5 star review. It means a lot to the team.
5/5
GoogleAmazing service from Emma and the whole team on the sale of our house. Highly recommended
That's lovely to hear. Thank you for sharing your experience and for your recommendation.
5/5
GoogleAmazing service from Dacres Knaresborough office from start to finish. Nick's valuation and recommendations were well researched with supportive evidence and it was great to tap into his vast local knowledge. Harriet’s support throughout the selling process was exemplary and very professional, the offers received were well evaluated and recommendations provided to highlight the top contenders. Harriet updated us frequently on the progress of the chain of buyers below us and ensured any problems were highlighted quickly. Overall, it was her approach that contributed to a positive experience and successful conclusion. Thankyou.
Thank you so much for your lovely review, the team will be so pleased to read this. Receiving such wonderful feedback makes all the difference. Thank you!
5/5
GoogleFirst class service from Dacres selling our house and to the purchase of the ‘new’ house. Special mention to Harriet who guided and supported us through the complicated system of moving house-thank you Harriet and all the staff at the Knaresborough branch of Dacres.
Thank you for sharing your experience and for your 5 star review. It means a lot to Harriet and the team to know they made such a difference. All the best in your new home.
5/5
GoogleMany thanks to Jack Hatton in particular for providing excellent service.
Thank you very much Mr Roberts for your 5-star review. I’m delighted to hear that Jack provided you with excellent service. We truly appreciate you taking the time to share your experience.
5/5
GoogleI don't usually do reviews but here I'll make an exception. We put our trust in Claire Tiplady who manages Dacre's Ripon Office and were not disappointed. When she valued our property we were sceptical about her suggested figure, which was higher than we expected, and questioned it. Claire explained her reasoning and was able to justify it to our satisfaction. She also talked to us about the pros and cons of when to go to market as we were in the fortunate position of being able to make that choice. The photos and the marketing brochure (we insisted on a glossy brochure) were excellent. In fact Dacres sold the house three times - the first decided they'd been too hasty after a week, the second sadly, lost their own buyer who died, and the third were a lovely couple who now live there happily with their young son (and have become our friends!). Every buyer offered a lower figure and on Claire's advice, each time she pressed for the asking price and achieved it. Really we couldn't have asked for more, and the five stars are well deserved.
Thank you so much Mr Ratcliffe, for taking the time to share your review. It truly means a lot to us. It was an absolute pleasure to sell such a beautiful home for you both, and we’re delighted to have achieved a great result.
5/5
GoogleFrom the beginning to end of the process, though tricky at times the service of Alison and her colleagues was superb. Never flustered , always cheerful and realistic keeping my feet on the ground. A thoroughly professional job even organising solicitors and keeping everY one in the loop. Communication excellent.
Thank you so much for your 5 star review and lovely words regarding the service Alison and the team provided. She'll really appreciate your feedback! Thank you
5/5
GoogleAlison at Dacre in Pateley Bridge has been fantastic. As a purchaser of a property they were selling on behalf of the sellers, she has helped guide me, as a first time buyer, through the whole process. Could not have asked for any better help. Just wish my solicitors were as accommodating. If you’re looking to sell your house you can rest assured they will take full care of everything. Customer service is second to none. Thank you Alison.
This is so nice to read. We're so pleased you had such a positive experience with Alison as a first time buyer. I know she'll be thrilled with your kind words and 5 star review. All the best in your new home!
5/5
GoogleAlison at Dacres Pateley Bridge was amazing. She was very approachable and tenacious when chasing up issues for us. She made a stressful move much more manageable for us.
That's so good to hear. Thank you for sharing your experience. It means a lot to Alison to get such lovely feedback. Thank you!
5/5
GoogleWe have been delighted with the service we received from Dacre Son and Hartley in Pateley Bridge. A special shout out goes to Alison for going the extra mile to ensure the sale went through. Would thoroughly recommend.
Thank you for your wonderful feedback! We’re delighted you were pleased with the service, and Alison will be thrilled to hear your kind words.
5/5
GoogleWould highly recommend Dacres of Ripon if you are thinking of selling your home. Claire the manager and her colleague Jack are just brilliant they are so helpful and so friendly. Without them I wouldn’t have got through the sale of my home they helped me all the way with paper work I didn’t understand and nothing was too much trouble to them they always made me feel welcome when I called into find answers to some of my paper work and have a chat and a laugh. So Thankyou Claire and Jack for looking after me. Much appreciated from Andrea 😊
Thank you so much for your wonderful five-star review Ms Geen. It has been an absolute pleasure supporting you through both your sale and your purchase, and every visit you made to the office truly brightened our day. We will certainly miss your smiling face.
5/5
GoogleMany thanks to Jack Hatton in particular for providing excellent service.
Thank you very much Mr Roberts for your 5-star review. I’m delighted to hear that Jack provided you with excellent service. We truly appreciate you taking the time to share your experience.
5/5
GoogleI don't usually do reviews but here I'll make an exception. We put our trust in Claire Tiplady who manages Dacre's Ripon Office and were not disappointed. When she valued our property we were sceptical about her suggested figure, which was higher than we expected, and questioned it. Claire explained her reasoning and was able to justify it to our satisfaction. She also talked to us about the pros and cons of when to go to market as we were in the fortunate position of being able to make that choice. The photos and the marketing brochure (we insisted on a glossy brochure) were excellent. In fact Dacres sold the house three times - the first decided they'd been too hasty after a week, the second sadly, lost their own buyer who died, and the third were a lovely couple who now live there happily with their young son (and have become our friends!). Every buyer offered a lower figure and on Claire's advice, each time she pressed for the asking price and achieved it. Really we couldn't have asked for more, and the five stars are well deserved.
Thank you so much Mr Ratcliffe, for taking the time to share your review. It truly means a lot to us. It was an absolute pleasure to sell such a beautiful home for you both, and we’re delighted to have achieved a great result.
5/5
GoogleAmazing service from Dacres Knaresborough office from start to finish. Nick's valuation and recommendations were well researched with supportive evidence and it was great to tap into his vast local knowledge. Harriet’s support throughout the selling process was exemplary and very professional, the offers received were well evaluated and recommendations provided to highlight the top contenders. Harriet updated us frequently on the progress of the chain of buyers below us and ensured any problems were highlighted quickly. Overall, it was her approach that contributed to a positive experience and successful conclusion. Thankyou.
Thank you so much for your lovely review, the team will be so pleased to read this. Receiving such wonderful feedback makes all the difference. Thank you!
5/5
GoogleHardworking and helpful. Excellent communication, Tom kept us updated throughout the process.
That's great to read. Thank you for taking the time to share your experience.
5/5
GoogleEveryone we have dealt with in this team have been friendly and professional. They have kept in touch regularly throughout the purchase process and helped us to secure a wonderful property. Thank you!
That's lovely to hear, thank you for sharing your experience. The team will be really pleased to know they made such a difference for you. We wish you lots of happiness in your new home.
5/5
GoogleWe had a fantastic experience with Dacre, Son & Hartley agents in Burley in Wharfedale. Will Shakeshaft-Gee was very informative during the whole viewing process and provided support where required. Would recommend.
5/5
GoogleLesley & the team did a fantastic job selling our property. Well organised and professional throughout communication was excellent would highly recommend.
5/5
GoogleEveryone we have dealt with in this team have been friendly and professional. They have kept in touch regularly throughout the purchase process and helped us to secure a wonderful property. Thank you!
That's lovely to hear, thank you for sharing your experience. The team will be really pleased to know they made such a difference for you. We wish you lots of happiness in your new home.
5/5
GoogleWe were impressed from start to finish. We recieved several valuations from different companies but Jonathan stood out as by far the most professional and knowledgeable. As well as being easy to contact, Kelly went above and beyond to make sure the entire process was as smooth and stress-free as possible, and the solicitors they recommended were absolutely faultless. It often felt like we were the only ones in the chain where everything was running perfectly! Thanks again.
That's so lovely to read. Thank you for sharing your experience with Dacres Baildon, and for your 5 star review. Jonathan and Kelly will be really happy to know how happy you were from start to finish. Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Baildon (8 Westgate) has the most, with 117 reviews rated 4.5 out of 5, followed by Baildon (8 Westgate) with 113.
The 37 Dacre Son and Hartley offices, by town:
Yes. At The British Property Awards 2022 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2018.
