5/5
GoogleRecently moved flat through CJ Hole. Had a great experience with Max Day, who answered all of our questions quickly.
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)16 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA159 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Latest reviews from every CJ Hole office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleAppalled at the service we’ve received from CJ Hole so far. We are currently living in an uninhabitable property (paying £2250/month for the below). The extensive black mould is exacerbating my autoimmune condition, yet the letting agents and property manager have been unresponsive to all of my communications regarding this. Kevin Brent, the landlord, is a crook and hasn’t even offered us so much as a rent reduction. Avoid at all costs.
Agent replied · 30 October 2024
Hello Aneka, thank you for your review, we are sorry to hear that you have these issues. Unfortunately it seems you have placed your review with the incorrect company/branch as we have no record of the landlord you mention. Please can you check and update this? Many thanks CJ Hole Bradley Stoke
5/5
GoogleHad my second viewing with Callum today, he’s been very helpful and professional both with the delivery of viewings and any communication regarding applications and such.
1/5
TrustpilotCrooks - avoid at all costs
Appalled at the service we’ve received from CJ Hole so far. We are currently living in an uninhabitable property (paying £2250/month). The extensive black mould is exacerbating my autoimmune condition, yet the letting agents and property manager have been unresponsive to all of my communications regarding this. Despite being advertised as furnished, 2/3 of the applicants don’t work and are not getting fixed. Kevin Brent, the landlord, is a crook and hasn’t even offered us so much as a rent reduction. Avoid at all costs.
5/5
GoogleRating only, no written review.
5/5
GoogleVery friendly staff, were happy to answer any questions that I had. All around an excellent service.
5/5
GoogleExcellent service from CJ Hole. Highly appreciate the superb and friendly service. Thank you CJ Hole.
5/5
GoogleA big thank you to Duncan for helping me navigate the intricacies and legalities involved in being a landlord . Always at the end of the phone, professional and friendly, a real asset to the company
5/5
GoogleI had a viewing with Callum today- he was lovely, thoughtful, and was ready to answer any question I had. His relaxing attitude & behaviour made me feel a lot more comfortable and lot less anxious for my viewing, would highly recommend.
5/5
GoogleVictoria our sales progressor was excellent. We were at the bottom of a difficult chain but Victoria was so helpful at moving things along and keeping us in the loop. Thanks also to Colin for helping with the viewings. We’d definitely recommend CJ Hole Clifton.
5/5
GoogleWe are in the process of purchasing a house through CJ Hole and so far the process has been extremely smooth, they are very quick to respond and the mortgage advisor Barry has been great in getting our mortgage sorted very quickly and efficiently
Agent replied · 13 November 2024
We really appreciate you taking the time to write a review Annabel. Barry was very pleased to hear of the kind words.
5/5
Googlevery kind and professional agent, completely available to find a solution, thanks Matt
5/5
GoogleAnnabel Davis and Ryan Burt were amazing with helping me buy my first property. Always quick to answer questions and worked very hard to move things along as smoothly as possible.
Agent replied · 13 December 2024
Thanks for the kind words Tilda. Annabel and Ryan are delighted to have received this review. We all hope you are very happy in your new home!
5/5
GoogleLindsay has been excellent at showing me around properties and keeping me posted with properties that match my search criteria.
Agent replied · 7 November 2024
Thank you so much for your review Kerri!
5/5
GoogleI have recently moved into my property which I am in love with and really enjoying ! Ethan from the team lead the whole move and was an extremely thorough and lovely gentleman. I could not recommend him enough! Thanks to him and the team I hope to hold a bright future in my new home and area.
5/5
GoogleAll the staff at CJ Hole were a pleasure to deal with, straightforward, efficient and with a sense of humour. Geena Dinnis showed potential buyers around the house and Victoria Grantham progressed the sale through its many stages once a firm offer had been made. At all times I was kept informed of what was happening and when the sale completed all the financial figures were as I had expected. I would have no hesitation in recommending CJ Hole to property sellers,
5/5
GoogleJames and Victoria at the Clifton office provided great service with responsive and good communication to secure my new property. Thankyou to the team at Clifton office.
5/5
GoogleWe rented an apartment through CJ Hole and their agent Ethan was patient and professional in dealing with every matter about the tenancy from property viewings, documentation, move-in to post move-in servicing. Ethan and his teammates of Orrin and Tinha have delivered impressive service in securing the tenancy and property management for us.
5/5
GoogleAdam and Eva were both fantastic, patient, and professional. Recommend :-)
Agent replied · 7 November 2024
Thank you so much for your review Emily!
4/5
GoogleCallum was very helpful with my viewing of the property. He has communicated very well throughout both in person and over email.
5/5
GoogleBarry was excellent! We had been told by another mortgage broker that we simply couldn't get a mortgage on the property - we spoke to Barry and within a few days he'd got it all sorted and at a better rate. Approachable, explained everything clearly, and highly efficient. Thank you Barry!
Agent replied · 28 January 2025
Thank you Alice for the Five Star Review! We really appreciate your feedback
5/5
GoogleDaniel was great, probably the most down to earth, honest estate agent we’ve ever met. He helped us with multiple property viewings and made suggestions based on what we wanted. Highly recommend!
5/5
Google100% cannot fault kate and the team. If you want the job done and it done properly then these are people to do it for you! I literally cannot thank them enough for listening to my breakdowns, a million phone calls and just making my dream of being a homeowner come true! Thank you so much x
5/5
GoogleIsaac was great with our purchase of 51 Severn Ave. He was prompt to deal with enquiries and kept us fully up to date during the process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
