5/5
GoogleReally nice agency to deal with, they have gone above and beyond to get our house purchase to go through as smoothly and quickly as possible.PositiveResponsiveness
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)15 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA160 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Latest reviews from every CJ Hole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI recently sold my large 5 bedroom detached property near Earles Croome/Besford in Worcestershire through CJ Hole. As a creative designer this property was likely to be a ‘marmite’ property as it was very eclectic in design and not your average style or staged house. I had used it for photo shoots and as a staging tool for interior design concepts. This combined with the location and price point meant that I knew it might take a while to find the right buyer. I met with a number of estate agents to understand what each one offered in terms of fees, marketing material etc. Although the valuations were varied and CJ Hole were at the more accessible price point, I knew what I was willing to sell the house for and what I wasn’t and they went along with my preference. Their fees were competitive and their services and total package seemed for me and the house, to be the best fit. After a few viewings feedback was positive but no firm offers, but only after a short time my representative senior estate agent Gareth Pegg had an offer on the table, following some fairly swift negotiation, a price was agreed. To cut a long story short I moved out of the property approximately 12 weeks later. I have to say that Gareth was absolutely excellent, he seeks to achieve a win win outcome for all parties involved, is communicative and stays on top of the sale, so that you always feel prioritised no matter how many properties he may be dealing with. Having health issues Gareth was extremely sensitive and took great care to manage the level of stress placed on me at all times. In short he was fantastic. Estate agents get given a poor reputation but someone with so much integrity and duty of care to his clients negates any such preconceived notions I may have had. As well as Gareth there are indeed other members of the team including Cassia and Chris with whom I had direct contact. They were as equally on the ball, helpful and always followed through, they were also very conscious not to stress me out and to support me through a difficult and challenging time. So their support combined with Gareth meant an amazing team to work with. I cannot recommend CJ Hole Worcester enough. Thankyou to Gareth and the team for an outstanding job and for selling my house at a price that was acceptable to all parties, to a family I knew would fit in with the neighbours and take care of what had been a wonderful home/sanctuary not just a house, I knew they would love and cherish it as I had done. Excellent all round, I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 10 June 2024
Dear Rebecca, thank you so much for your kind words. It was a pleasure to assist you in the sale of your beautiful home and we are pleased to have achieved the positive result for you! Once again, we would like to wish you all the best in your future endeavors! Kind regards, Cj Hole Team
5/5
GoogleFriendly, easy to deal with and professional from start to finish. Tim and Max did a great job with the initial engagement to get us on the market and with viewings efficiently. Lorraine coordinated with regular comms to us plus the others in the chain on our sale and purchase. I would recommend CJ Hole.PositiveResponsiveness, Professionalism
5/5
GoogleAn extremely professional Estate and Letting agents based in Hucclecote. Throughout my tenancy I found CJ Hole, Hucclecote to be very responsive. Even out of hours heating or hot water issues were dealt with the same day. They have built strong relationships with local tradesmen, which gives a far quicker resolution to housing maintenance problems. I always felt they cared, which in modern society can be quite rare. They are an excellent buffer between landlord and tenant. They handled the end of my tenancy so smoothly. At no time did I feel rushed or under pressure. My deposit return commenced within days of moving out. That is by far the quickest I have ever known. A huge thank you from me to Ami, Zoe and Danielle for being so professional, knowledgeable and pleasant to deal with. Warmest wishes for the future to all at CJ Hole Hucclecote. Nigel TuckerPositiveResponsiveness, Professionalism
Agent replied · 10 June 2024
Thank you for your review Nigel, your words are hugely appreciated and do mean a lot to the team. We wish you all the best in the future.
5/5
GooglePurchasing a property marketed by CJ Hole Downend. Molly-May managed the initial viewing and sale. Molly-May was always prompt, knowledgeable on the property and supported further viewings when needed prior to exchange. Lucy managed the post-sale process and was amazing, she frequently chased the seller’s solicitors, kept me informed and worked tirelessly to ensure the sale progressed. Without Lucy’s work the sale would not have completed prior to the change in Land Tax at the end of June which could have jeopardised the sale.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent service from the team in Downend. We sold and bought though CJHole. They were all very helpful and knowledgeable. The only stressful part was our buyers solicitor who could have been a lot more accommodating but Lucy was absolutely brilliant dealing with the situation. Well done Paul, David, Molly May and of course the wonderful Lucy .We would totally recommend using CJHOLEPositiveResponsiveness, Professionalism, Value
1/5
GoogleRating only, no written review.
Agent replied
Hi Mia, We're sorry to hear you've been struggling to get hold of us. We are most definitely here & would love to speak to you. If you'd like to come back to us with your contact number, I'll get one of the team to give you a call. Kind Regards, CJ Hole
5/5
GoogleA huge thank you to everyone at the Bishopston CJ hole who from start to finish of selling our home, were simply just fantastic! Going above & beyond & then ensuring completion of our property with such a friendly & professional manner at all times. Highly recommend for both sellers & purchasers.
5/5
GoogleZara & cam were amazing
5/5
GoogleThis review is specifically regarding Duncan & Charlotte from the rental team who are absolutely outstanding. Always available and happy to help and support however they can. From meeting contractors at the property when I couldn’t to supporting with the sale. Thank you so much
5/5
GoogleSecond time folks at CJ Hole have found tenant for me, swiftly and efficiently.
5/5
GoogleDanny could not have been more attentive in helping us find our letting. Prompt replies with lots of information given. Thankful and impressed.
5/5
GoogleWe thank our lucky stars that we chose CJ Hole Kingswood to sell our home in St George. It wasn't a straight forward sale due to the nature of the house, but we had expertise and reassurance from the whole team throughout which kept us calm and positive. We had no idea how to sell a house and have learned lots along the way, but honestly felt like we had the BEST team leading us and we quite rightly trusted their advice through to sale and glad we did. A huge thank you to Kerry, Eva, Donna, Vickie, Isaac and Jeni - you all have incredible customer service skills and patience answering all our questions!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHollie was very responsive and a great go-between between me and the vendor. Very helpful!PositiveResponsiveness
5/5
GoogleCJ Hole have been consistently professional and communicative throughout the buying process during a very busy market. Cleo managed the sale and worked very hard to liaise between parties and speed up the process where possible. Thanks!PositiveResponsiveness, Professionalism
5/5
GoogleJust got our keys from CJ Hole. Didn't expect we would exchange on time with miscommunications among solicitors. However Lorraine didn't give up and managed to pulled it all through last day! If we are selling in the future, we will definitely use CJ Hole!PositiveResponsiveness, Professionalism
5/5
GoogleI have recently purchased a house and cannot praise Cleo high enough for her assistance in making this process so smooth and stress-free. I really appreciated her call to introduce herself and then she kept me updated on a weekly basis regarding the progress of the purchase. Cleo acted in a very professional and friendly manner and clearly explained every stage of the process to me. She is a valuable member of the CJ Hole team!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe moved house about 6 months ago now and like most moves not everything went perfectly but CJHole were absolutely brilliant. I could always get hold of someone to talk to and they got in touch with me regularly to see how things were going. I felt confident buying a house through them and will likely list with them if we move in future! Thanks for making the process easier. AnnPositiveResponsiveness, Quality, Professionalism
Agent replied · 8 June 2024
Thank you very much for your review Ann, it is appreciated. Wishing you all the best.
5/5
GoogleWe have recently moved to Tewkesbury, and the experience with C J Hole was excellent, from start to finish! Orrin was super friendly and helpful, and the whole process was so smooth.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleI viewed a property advertised and managed by C J Hole and was moving in 3 weeks later. All staff have been very responsive to any queries throughout and able to point me in the right direction of people who could help if they couldn't assist. They are very friendly and made being a first time tenant fairly straight forward for me.PositiveResponsiveness, Professionalism
5/5
GoogleI had a great experience with CJ Hole, Magdalena Marciniak was our agent and she was super helpful and extremely lovely, she helped us through the entire process and always made sure we knew exactly what was going on.PositiveResponsiveness, Professionalism
5/5
GoogleMy wife and I are looking to emigrate from South Africa and requested advice and assistance from the Cheltenham branch regarding property renting. Great professional and friendly help from Ethan. We now feel very comfortable going forward with his guidance. Many thanks for the insights.
5/5
GoogleCJ Hole have been great start to finish in helping us sell our house and also helping us to find a new one. They have been brilliant at keeping us informed throughout the process and always on hand to answer our questions and guide us through the process. I can't recommend them highly enough!
Agent replied
Hi Christopher, we are so happy we could help with both buying and selling your home. Thank you, CJ Hole
5/5
Googlealways use CJ Hole to find tenants, very professional service, highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
