Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole reviews in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,170 reviews across 18 offices and 6 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Bradley Stoke, Hucclecote, Brislington, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,170 reviews on six platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,329

Reviews on Google

All 18 offices

Facebook logo

4.3 / 5

87

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

The Trusted Agent logo

4.9 / 5

49

Reviews on The Trusted Agent

All 18 offices

Trustpilot logo

384

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

CJH acted as our agent selling a property for us. The sale has been successfully completed, although it did take a bit longer than expected. Ms Emily Davies, the senior sale person helped us to get the place ready. She was excellent in preparing the sales brochure that attracted quite a few viewings. We are very pleased with Emily and CJ Hole team for their excellent services. Thank you!

Aqila · 10 April 2026 · CJ Hole Bishopston

Agent replied · 22 April 2026

Emily is delighted to hear of the review you have provided Aquila. It is so appreciated that you have shared your experience. Thank you!

5/5

Google

I have sold two property’s with CJ hole on Gloucester rd and on both occasion's been more than satisfied with how the whole process was handled. All the staff I had dealt with were always keen to help and very informative. I couldn’t recommend them enough. A final special thank you to Andy who’s patience and attention to detail didn’t go unnoticed. James

Jamo · 10 April 2026 · CJ Hole Bishopston

Agent replied · 22 April 2026

Thanks you for your continued support, James. We are delighted to have helped you with the two transactions and really appreciate the kind words.

5/5

Google

I’ve had a great experience with CJ Hole so far. Liam has been excellent during property viewings, friendly, approachable and very knowledgeable about the properties, making the whole process feel relaxed and informative. Emily also carried out the valuation of my house and provided really helpful, practical advice about the market and next steps, which I really appreciated. Overall a very professional and helpful team, and I’d happily recommend CJ Hole based on my experience.

Stephen · 10 April 2026 · CJ Hole Bishopston

Agent replied · 20 March 2026

Thank you so much for the review Stephen. Both Liam an Emily are delighted to hear of you kind words.

5/5

Google

I cannot recommend Andy Musker at CJ Hole Bishopston highly enough. Andy was with me from the very start of my sale and was a constant source of support through what turned into a particularly complex 4-property chain. When things got difficult with other agents and solicitors down the line, Andy’s tenacity and local expertise were the only things that kept the deal moving. He truly went above and beyond to ensure we completed on time, and his colleague Emily was also great at assisting with the final push. If you want a professional in Bristol who actually stays the course and ensures you get the money in the bank on completion day, ask for Andy. A massive thank you for all your hard work

Fabio · 10 April 2026 · CJ Hole Bishopston

Agent replied · 20 March 2026

Such fantastic words of your experience Fabio. Andy is delighted to hear of this, as with all transactions, we always aim to ensure clients are supported through the process. Thank you!

5/5

Trustpilot

Carmello was really helpful in our…

Carmelo was really helpful during our application and provided us with rental options and information.

Katie · 10 April 2026 · CJ Hole Southville

5/5

Google

Shelly and Ami are the two that I deal with the most! Both are excellent and very very professional!

Gamin · 9 April 2026 · CJ Hole Hucclecote

Agent replied · 10 October 2026

Thank you for taking the time to leave Shelly and Ami a review, we are very pleased to hear your feedback.

5/5

Google

I received excellent service from all the staff at CJHole Downend. The manager who valued my property gave me excellent advice on how to sell in a soft market, the sales staff showing people around and the sales progressor handling the relationship with my buyers were all very responsive, quick to communicate, and gave me great support along the way. Very happy to recommend to others.

Bee · 9 April 2026 · CJ Hole Downend

Agent replied · 13 April 2026

Thank you for your five star review Bee, it's been a pleasure assisting you with your sale and we are very grateful for your positive comments on your experience with the team at CJ Hole Downend.

5/5

Google

Carmelo Bartucca did very well while showing me around the property. He was very professional throughout the exhibition.

Oranekwulu · 9 April 2026 · CJ Hole Southville

5/5

Google

I had a very positive experience working with Thomas Sully at CJ Hole. From the outset, Thomas was professional, approachable, and clearly knowledgeable about the local I would happily recommend him and CJ Hole to anyone looking to sell their property.

Jinsi · 8 April 2026 · CJ Hole Brislington

5/5

Google

I'm not one to usually leave reviews, but I really can't fault the process of buying with this branch of CJ Hole - in particular, Julie, who was our sales progressor and was great at communicating between ourselves and the seller, with genuine warmth aswell. I think we only ever hear the bad with estate agents, but Julie made the process smooth and easy and dispelled any worries I had about the process. Thanks so much Julie!

Jemma · 8 April 2026 · CJ Hole Downend

Agent replied · 13 April 2026

Hi Jemma. Thank you for the amazing review and comments, especially regarding your experience with Julie. It's been a pleasure helping you with your property search and move. The team at CJ Hole Downend

5/5

Google

I’ve been a landlord with CJ Hole for 15 years and have always had a positive experience, but since Susan joined the team four months ago, things have felt even more personal. She recently handled a full tenant changeover for me and made what can be a stressful process feel completely straightforward. Susan kept me updated every step of the way and was always approachable, helpful, and efficient. It’s clear she genuinely cares about doing a great job and supporting her clients. I’m very grateful for her help and really impressed with the service she provides.

Caroline · 8 April 2026 · CJ Hole Cirencester

5/5

Trustpilot

I had a fantastic experience with this…

I had a fantastic experience with this estate agent from start to finish particularly Heather and Sheralyn. They were incredibly personable and approachable, which made the whole process feel much less stressful. At the same time, they maintained a high level of professionalism, ensuring everything was handled efficiently and with great attention to detail. What really stood out was how smooth and well-organised everything was. Communication was always clear and timely, and they were consistently friendly, patient, and understanding throughout. Nothing ever felt like too much trouble, and they genuinely seemed to care about making the experience as easy as possible. I would highly recommend their services to anyone looking for a reliable and supportive estate agent.

Lisa · 8 April 2026 · CJ Hole Bishopsworth

5/5

Google

The team at CJ Hole at Henleaze have just helped my wife and I buy our new home. The entire process was managed brilliantly from start to finish. We can’t thank them enough for their tenacity and perseverance. We would highly recommend them if you were considering selling a property or of course looking to buy. Andrew & Julie

Andrew · 8 April 2026 · CJ Hole Henleaze

Agent replied · 22 April 2026

Hi Andrew and Julie, thank you for the review. We're pleased to hear you had a great service from us. Great to know you will recommend us to others! Enjoy your new home. CJ Hole Team

5/5

Google

Ethan did a great job selling our house. His calm informed manner was priceless. Thank you!

Kate · 7 April 2026 · CJ Hole Brislington

5/5

Google

We had 15 viewings booked within days house sold on the first day. Very quick feedback via e mail, which gave us an idea of viewers thoughts. Well done!!

Karen · 6 April 2026 · CJ Hole Brislington

5/5

Google

Mr ithan was found very cooperative and expert property dealer. He did not hesitate to explained every bits of the information required regarding the property viewed. He has the exceptional capability of grasping the customers mind. 31 March 2026 I've had the opportunity of viewing a number of properties with Mr Ethen Borsten and can't live without admiring his exceptional skills in handling the whole process so confidently. His communication skills, his manner of highlighting the different features of the property, and providing every required information regarding the property are so perfect. It won't be an exaggeration to define him as a jewel of the estate agents.

Latif · 6 April 2026 · CJ Hole Brislington

5/5

Google

Ethan has been very helpful, always followed up with answers to questions we had about a property.

Callum · 6 April 2026 · CJ Hole Brislington

5/5

Google

Ethan was friendly, communicative and helpful in making this purchase a smooth and easy process. Would recommend :)

Moni · 6 April 2026 · CJ Hole Brislington

5/5

Google

It's been a real pleasure dealing with Thomas from CJ Hole. He's been really helpful and pleasant and has returned answers to our enquiries very promptly. We've found his honest and open approach really refreshing and look forward to future interactions should we go ahead with the property of interest. Simon and Catriona Thomas

Safe · 6 April 2026 · CJ Hole Brislington

5/5

Google

I am extremely grateful for CJ Hole Redfield's considerate, timely, and professional service at an extremely difficult moment of my life. Thank you. James

James · 6 April 2026 · CJ Hole Redfield

5/5

Google

CJ Hole has yet again served me well with the recent sale of my property in Clifton. Their persistence in getting me the price I wanted paid off. Most agents want you to sell vastly under value to get a quick sale under their belt but C J hole listened to me, knew the market and advised me well. I really like their sales team, they are enthusiastic, knowledgeable and always courteous and considerate. They never took their foot off the pedal whilst marketing and I felt in good hands from start to finish. I shall always use them and fully recommend them.

Jennifer · 6 April 2026 · CJ Hole Clifton

5/5

Google

Thanks Lindsay for being professional, well‑informed, and genuinely helpful throughout the viewing. A great experience!

Peter · 6 April 2026 · CJ Hole Kingswood

5/5

Google

I can highly recommend the team at CJ Hole. Very professional and friendly throughout the sale of our home, with good advice and acting in our best interests at all times.

David · 6 April 2026 · CJ Hole Hucclecote

Agent replied · 10 October 2026

Thank you for taking the time to leave us a review, David. We are pleased to hear the positive feedback. Wishing your all the best.

4/5

Google

Ben Pursey at CJ Hole Southville was a great agent for my flat and found a tenant quickly. He was quick and clear communicating and polite too. Initially I was dealing with another person at the same branch and communication was poor and sporadic. Thanks Ben.

Aoife · 6 April 2026 · CJ Hole Southville

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,559 reviews rated 4.6 out of 5, followed by Bishopston with 901.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.

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