Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFrom the very start of our journey with c j hole ,everything was taken care of,the process was so straightforward and we were kept updated with everything that was going on, extremely professional team, and such a friendly team.and nothing was to much for them,would highly recommend.I wouldn’t go to anyone else, once again a big thank you to Lorraine Banbury and Daniel brandreth, and the whole team.kind regards mr and mrs n bagg.
DESTROYER · 25 May 2023 · CJ Hole Westbury On Trym
Agent replied · 1 June 2023
Mr and Mrs Bagg, thank you for leaving the review - it's great to read that you have received a great service during the selling process. It's what we always aim to do. CJ Hole Team.
★★★★★ 5/5
GoogleWe collected the keys to our new home yesterday from CJ Hole Westbury-On-Trym and would highly recommend them. Kate Cullen was brilliant throughout the whole process, thank you Kate.
John · 25 May 2023 · CJ Hole Westbury On Trym
Agent replied · 1 June 2023
Thank you for saying you will highly recommend us, John - much appreciated. Enjoy your new home. CJ Hole Team
★★★★★ 5/5
GoogleThe team here are very professional and genuinely personable too, they kept me informed during every step of the process of selling my house, and gave me excellent recommendations. I’m so glad I went with the team at CJHole Westbury on Trym, when we have so many options to choose from, I’m glad I chose this team! Highly recommend, especially in this unpredictable market.
Michaela · 25 May 2023 · CJ Hole Westbury On Trym
Agent replied · 1 June 2023
Thank you for the review Michaela, it's been a pleasure to work with you too! We're glad you will highly recommend us. CJ Hole Team
★★★★★ 4/5
GoogleThank you to Tim, Kate and the team for getting us over the line with our house purchase. For what can usually be a very long process we had our offer accepted and went on to exchange in just under 3 months. Kate tracked the process along the way and made sure we had everything we needed at every stage. Very much looking forward to making the house our new home. Thank you team CJ Hole!
Stephanie · 25 May 2023 · CJ Hole Westbury On Trym
Agent replied · 1 June 2023
Stephanie, thank you for leaving this great review. We really appreciate it. CJ Hole Team.
★★★★★ 4/5
GoogleC j Hole sold our house for us in Autumn 2022. The photographs and publicity was good ; contact about viewings was good . The house didn’t sell as quickly as we had all hoped which I would put down to the market rather than the estate agent - around this time it felt like we had to make a lot of contact to get a response and there was not as good communication as we would have liked. Once we got an offer they advised us well and were really good again at helping us move to a deadline and making sure the whole chain kept moving . Overall a good experience
Tanya · 25 May 2023 · CJ Hole Westbury On Trym
Agent replied · 1 June 2023
Thanks for your review Tanya. It's been a pleasure to work with you and get you moving! CJ Hole Team.
★★★★★ 5/5
GoogleVery impressed with Jackie and the team at CJ Hole who helped us with the sale of our house. Would highly recommend to potential sellers.
Karen · 25 May 2023 · CJ Hole Cheltenham
★★★★★ 5/5
GoogleExcellent photographer Laura very conscientious and so helpful, very good communication too. Highly recommended.
Marlene · 25 May 2023 · CJ Hole Southville
★★★★★ 4/5
TrustpilotTilly Ryan did it so well for us
Tilly Ryan did it so well for us ! We were looking for a house for our large family. All facilitated from her part.
Fischer · 24 May 2023 · CJ Hole Kingswood
★★★★★ 1/5
GoogleCJ hole are trying to deduct over £600 from us upon moving out of their platform property. This included an extortionate £330 for a ‘Light’ clean which is above the tariff given to us via email. Inventory is clearly not up to date as they are trying to also charge £140 for fridge repairs which was in the same condition it was given to us! Might I add the flat was filthy upon moving in and they believe the best way to treat mould is simply to paint over it, leading to me becoming ill as a result! Just another company trying to line their pockets with student money and do not pick up the phone. If you are a student I would avoid CJ hole as much as humanly possible as they believe it is okay for students to live with mould and take their money.
Jasmine · 24 May 2023 · CJ Hole Bishopston
Agent replied · 23 May 2024
Hi Jasmine, we’re sorry you feel your experience hasn’t been satisfactory to date. We are keen to discuss your experience as we value feedback (good or bad). Your property manager will reach out to you today to discuss the deductions that have been put forward where and hopefully we will be able to come to a resolution that satisfies your concerns. Kind Regards, CJ Hole
★★★★★ 2/5
GoogleHad a good experience initially renting through CJ Hole, however at the end of my tenancy they were very unreasonable regarding deductions from my deposit. Despite cleaning the house to a reasonable standard, they were adamant that they wanted to make large deductions from my deposit. They score each rooms cleanliness out of 5, 5 being the worst possible score. They gave one room a 4 because of 'heavy dust on window', one room a 3 because of 'light dust on skirting'. To recieve the second lowest score in my opinion, the room would have to be similar to a squat. They proceeded to deduct almost £400 from my deposit for the cleaning of the house, so they are either being conned by their cleaner, or I have been conned by them. They also deducted £15 to replace 2 lightbulbs. I managed to get the overall deductions down by £120 so it is definitely worth arguing with them, however I have just had a baby so ran out of energy and regretfully let them take the rest out of my deposit. Overall I would say if you have an option, they're best avoided, bunch of crooks looking to rob your deposit.
Seth · 24 May 2023 · CJ Hole Bishopston
Agent replied · 23 May 2024
We’re sorry to learn of your dissatisfaction as we pride ourselves on providing great customer service. I understand that the process of deposit return can be tumultuous and we try and ensure the process is as smooth as possible whilst acting on behalf of our client and I’m sorry that on this occasion you don’t feel this has been the case. Please don’t hesitate to reach out to us directly if you like further clarification on deductions made.
★★★★★ 5/5
GoogleI’m a student who has recently acquired a property through CJ Hole and I’m expecting to move in around August time this year. I’m super happy with the property so far and the team of people have been super helpful. One of the members, Magdalena, has been amazing and has answered any questions I’ve had with clear answers and fast response times which has been helpful when we’ve been stressed out with certain parts of the daunting housing experience
Scarlet · 24 May 2023 · CJ Hole Bishopston
Agent replied · 23 May 2024
A glowing review, thank you Scarlet. "Super Helpful" etc are all words we're glad to see in our reviews. We appreciate your feedback. CJ Hole Team.
★★★★★ 5/5
Googlewe had my mothers house to sell after she had passed. it was really stressful & we had used a different agent to cjhole which had become stressful & it hadn't sold. we then thought we would give ed at cjhole a try. what a difference a good agent can make. ed & andy took all the pressure off. it wasn't stressful like we were expecting it to be. they also sold the house & dealt with everything.
would definitely use them again
Chriss · 24 May 2023 · CJ Hole Bishopston
Agent replied · 23 May 2024
Thanks for your kind feedback Chris. We are so pleased we helped you through the process and took the stress off you.
★★★★★ 5/5
GoogleFantastic service from CJHole.
From beginning to end of helping us rent our first property-everyone was so helpful .
Emma has been great with all aspects of communication.
Definitely recommend
Kirsten · 24 May 2023 · CJ Hole Bishopston
Agent replied · 23 May 2024
Thank you very much for your feedback, we are so glad we could help get you into your new home as swiftly as possible.
★★★★★ 5/5
GoogleI have recently decided to proceed with an application for a rental property managed by the CJ Hole team in Bishopston. I was shown around by Fran, who has been very knowledgeable about the property and the application process throughout, and she has also been more than happy to seek further answers to my questions when needed. Communication with Fran has also been excellent, which is exactly what you need when applying for a tenancy. Well done Fran and CJ Hole!
Nicholas · 24 May 2023 · CJ Hole Bishopston
Agent replied · 23 May 2024
A glowing review, thank you Nicholas. "knowledgeable & Excellent" etc are all words we're glad to see in our reviews. We appreciate your feedback. CJ Hole Team.
★★★★★ 5/5
GoogleAs a company, CJ Hole have been very responsive and kind whilst my friends and I have been trying to find a new home. Leigh showed me around two properties, one of which we have recently been accepted for. I found that Leigh was one of the more prepared agents I have met since my long search for a home in Bristol. He was ready with an answer to every question and sugar coated nothing, which I greatly appreciated. He was ever so kind where other agents I sometimes find can be blasé and I was glad to find that he would be the one showing me around multiple properties. I believe it was Leanne I spoke to in the office who was also very responsive and professional and helpful. I would definitely recommend CJ Hole, and ask for Leigh!
Christopher · 24 May 2023 · CJ Hole Bishopston
Agent replied · 23 May 2024
Thank you for taking the time to rate us Christopher, much appreciated.
★★★★★ 5/5
GoogleBig thanks to all the staff, in particular to Emma and Colin. Professional, efficient, transparent and courteous sums up the high standard of service I have experienced with this agency for over 10 years in let and sale branch. Thank you for finding us another good tenant and make the process smooth and stress free. We shall highly recommend you to our contacts and return again. ⭐⭐⭐⭐⭐
Venus · 24 May 2023 · CJ Hole Bishopston
Agent replied · 23 May 2024
Thank you so much for your kind words Venus. we really appreciate it.
★★★★★ 5/5
GoogleI can definitely recommend CJ Hole as the most helpful and honest agents in Bristol. They have been open and good with communications and helping us navigate the very chaotic rental market. Colin has been very helpful showing us around 2 properties and Tilly did an amazing job helping us put in our offer that was accepted. All the staff have been very friendly, well organized and helpful. Cheers. Joe :)
Joseph · 24 May 2023 · CJ Hole Bishopston
Agent replied · 23 May 2024
Thanks Joseph for taking the time to give us a review! Colin & Tilly really appreciate the mention. We hope you enjoy your new home - Cj Hole Team.
★★★★★ 5/5
GoogleTop team! Thanks all 🌟🌟🌟🌟🌟 …
A · 24 May 2023 · CJ Hole Clifton
Agent replied · 22 August 2023
Thank you for your lovely review Bernadette!
Many thanks
Clifton CJ Hole Team
★★★★★ 4/5
TrustpilotOverall it was good
Overall it was good. The property sellers were all helpful with buyers. In particular, Ben Johnson, manager at the Bishopsworth Office was extremely helpful with whom I had first contact. Would recommend Ben.
Susan · 22 May 2023 · CJ Hole Bishopsworth
★★★★★ 5/5
GoogleReally enjoyed working with this team!
James has nice smile, and always patient with all the questions.
Victoria surprised me with how efficient she is the way she handles the communication fuss between two parties.
A big thank you!
Khushi · 22 May 2023 · CJ Hole Clifton
Agent replied · 10 May 2023
Thank you for your lovely review! We really enjoyed working with you. Wish you the best in your new home.
Many thanks
Clifton CJ Hole
★★★★★ 5/5
GoogleCJ Hole Clifton Lettings & Estate Agents are a wonderful company with excellent staff who will stop at nothing to ensure that your experience with the company is phenomenal. Rhianne and Collin were both wonderful and accommodating, and were more than happy to answer any questions I had while also showing that they were very willing to find additional properties that would be more fitting for the budget and what we were looking for!!
Marlene · 22 May 2023 · CJ Hole Clifton
Agent replied · 10 May 2023
Thank you so much Marlene for taking the time to give us a review, both Colin & Rhianne appreciate the name check - Cj Hole Team.
★★★★★ 5/5
GoogleCollins was truly exceptional. I dropped an email on the website I was impressed with their feedback and follow up.Readily
available for home tours. Their responsiveness was incredible. If they didn’t pick up, they always call back no longer than 5 minutes later. Seriously the renting process was very thorough and smooth and fast at the same time.kept me informed all the way through the process and welded in when i requested for a week extension of the start date.I highly recommend CJ holes they made my house hunting stress free
Chinenye · 22 May 2023 · CJ Hole Clifton
★★★★★ 5/5
GoogleI highly recommend CJ Hole! Colin and Emma have been extremely supportive during a tenancy process. Finding a new place could be quite a stressful process, but both of them handled everything very professionally and most of all spared time to listen to my individual needs, which I find quite rare in our busy everyday life. I can not thank them enough!
The overall process was also easy to follow and I felt guided on every step from start to finalising the contract!
Very reliable services, five star rating :-)
Lubomira · 22 May 2023 · CJ Hole Clifton
Agent replied · 10 May 2023
Thank you Lubomira for taking the time to give us a review, its very much appreciated - Cj Hole Team
★★★★★ 5/5
GoogleThe selling of my flat was seamless thanks to Donna, Jodie and Kerry. They kept me up apprised at each critical juncture, and were very polite and friendly. Would definitely recommend!
Ifan · 20 May 2023 · CJ Hole Kingswood
Agent replied · 19 July 2023
Thank you for your lovely review, we really appreciate it! All the best for the future.
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