Carter Jonas reviews in Summertown, Newbury, York and 12 more

★★★★★ 5/5

Google

Having had a close association with Carter Jonas for some time I have found them to be consistently professional, efficient and honest

Martin · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

Great support by CJ in Bath, I rent a property with them and have done for the last 6yrs, friendly and supportive staff would definitely recommended.

Julie · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

We have always found the staff at Carter Jonas to be professional, friendly and very approachable, would not hesitate in recommending them to landlords or tenants, we work with a number of agents and find Carter Jonas to be one of the best.

J · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

I have dealt with Carter Jonas on a number of properties and always find them to be professional, personal and have an outstanding knowledge of the local market. I would highly recommend them to anyone.

Tim · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

Having known Carter Jonas and specifically Sharon and Jon, professionally for some years we had no hesitation in asking for their help to find tenants for our property. They handled the matter well, in fact the same family have been with us now for more than 2 years and continuing. While we only required them to find tenants they have kept in touch and for instance, make sure the agreement and deposit is renewed appropriately. Last year while abroad for an extended period they took on full management temporarily which was no trouble at all. Over the years I have dealt with many letting agents and am happy to recommend CJ as amoung the best. if not the best.

Philip · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

Carter Jonas have always dealt with any sales for us efficiently and proactively. They have always acted with integrity and responded to queries promptly.

Mm · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

We have always found Euan and the residential sales team at Carter Jonas to be excellent - proactive, friendly, honest and efficient. Would not hesitate to recommend.

Alice · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

Excellent attention to detail, friendly attentive highly informed staff. Competitive rates. Very impressed.

Chris · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

From the outset i was very impressed with the speed, professionalism to which Carter Jonas took the house from inquiry to market, from there ALL the staff have been a pleasure to deal with, keeping me fully informed of every viewing, feedback and negotiating the sale. A very well oiled team effort, and i have no hesitation in recommending Carter Jones - Well done David and all your staff

James · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

We use Carter Jonas Lettings department in Bath to find tenants for our residential portfolio and in our dealings with them we find them to be efficient, professional, knowledgeable, and very user friendly! We would have no hesitation in recommending their services both to Landlords and Tenants.

Craig · 28 July 2019 · Carter Jonas Bath

★★★★★ 4/5

Google

Professional, efficient, effective and ultimately supportive throughout the process of viewing, securing, contract signing and key exchange for a beautiful house rental in Bath. A winning combination of commitment and experience. Recommended strongly! Thank you to the lettings team in Bath.

Zoe · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

Excellent support and very good care. We rent a property with CJ Bath and as an executive couple we had some needs that were very well address by Carter Jonas in Bath. Both Jon and Sharon were always a fantastic support. We can only recommend Carter Jonas Bath, Jon and Sharon as we certainly know they strive to help and meet your requirements and needs. Very pleasant people also.

Manuel · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

The team at Carter Jonas are always very efficient and are incredibly polite and honest. If I have questions a member of the team are there to answer them straight away. Very trustworthy company that I highly recommend

Lizzie · 28 July 2019 · Carter Jonas Bath

★★★★★ 5/5

Google

We hired Carter Jonas to find suitable tenants and arrange the letting of our 2 properties in Bath about 4 years ago. We have been fully satisfied In that time they have proved to be reliable, friendly and fully competent staff. No hesitation in recommending Carter Jonas to anyone wanting to buy or sell or rent. Full marks!

Elizabeth · 28 July 2019 · Carter Jonas Bath

★★★★★ 1/5

Facebook

Arrange a viewing - without wanting you personal financial details

Ross · 28 July 2019 · Carter Jonas Cambridge

★★★★★ 5/5

Google

Great customer service! I always felt that the team had my best interest and I would highly recommend to others searching for a new place to live.

Rosie · 24 June 2019 · Carter Jonas London (37 New Cavendish Street)

★★★★★ 2/5

Trustpilot

Carter Jonas Marlborough

We rented a property managed by Carter Jonas Marlborough (CJM) and agree with some reviewers that Carter Jonas may not be your friend if you are a tenant. To be fair, some issues we reported to CJM can also be blamed on our landlord, but CJM seemed to lack the will to get the landlord to fix endless problems. We commenced deposit (two month’s rent!) preservation mode, doing EVERYTHING in writing and always taking pictures. Examples:• Wall-fitted TV aerial sockets did not work. CJM said the landlords used the satellite dish and were not obliged to provide a TV aerial, but we could fit one at our own expense. TV sockets that didn’t work seemed daft, but we decided against fitting an aerial. But the satellite sockets didn’t work either, so we had no TV picture in the house. We paid £220 for a new dish and coax cables, which we did not remove when we left. • The loose step outside the front door, about which we had constantly to warn visitors, on which a friend slipped and nearly fell. We reported this to CJM in March 2018; it was finally repaired in March 2019. • During two cloudbursts, we bailed out by hand the stairwell at the front doorstep, swamped by bad guttering, and saved the house from flooding, without so much as a thank you. Note the theme - expend your own money and effort improving and preserving the landlord’s property but (see what follows) expect no grace for it. After we gave notice, CJM let the new tenant into the house, without permission or arrangement, while we still held the tenancy. To be fair again, CJM apologised and grudgingly reduced our checkout fee, but it was extraordinarily unprofessional behaviour. When we vacated, CJM told us the landlord intended to withhold money from us over (1) the amount of heating oil in the tank - close to empty when we moved in during ‘The Beast from the East’, with snow on the way - and (2) an outside light fitting, apparently broken and removed by us without permission or notification. Our emails (and theirs, presumably) showed that CJM had knowingly handed over the property with a nearly empty oil tank and that the light fitting, having rotted, broken and shorted out the downstairs lighting circuit, had been removed by their own electrician. Cue collapse of stout party and much harrumphing by CJM about how the landlord would ‘not be pursuing’ us for all this, as if their own good work had achieved this outcome. Thankfully, we have emerged from a year of wearying nonsense with nearly all of our ridiculously large deposit. We found CJM careless, unprofessional and nasty when we told them they had messed up. They let someone into our property without our permission and failed to check the facts before making the landlord’s threat to withhold money for things that were not our fault. As the Americans say, go figure.

Chris · 2 May 2019 · Carter Jonas Oxford

★★★★★ 1/5

Google

Rating only, no written review.

Mariusz · 19 April 2019 · Carter Jonas Peterborough

★★★★★ 5/5

Google

Carter Jonas were the selling agent for our home, which we bought in January 2018. We found them to be very efficient. Communication with Lisa at Carter Jonas was honest, open and straightforward throughout, which made the negotiation and purchase processes so much easier and less stressful. We would have no hesitation in recommending Carter Jonas.

Gary · 13 April 2019 · Carter Jonas Northampton

★★★★★ 5/5

Google

We chose Carter Jonas to sell our house based on their honest assessment of it's value and their opinion on how we should market it. They listened really well to what we told them about the property, which with the pictures from their photographer really made the marketing stand out and we felt on viewings where we were present, that they knew the house and it wasn't just another box to them. My perception of the industry was that it was going to be a painful process, whichever agent we chose, but Ian, Lisa, Richard & Christine were just fantastic throughout the whole process and it really felt like they were batting on our team and genuinely cared. I cannot recommend them highly enough and I never expected to be writing a review for our agent, let alone a glowing one! Genuinely different & lovely people who didn't push us to sell low and worked really, really hard to get us through to completion on the sale.

Neil · 13 April 2019 · Carter Jonas Northampton

★★★★★ 5/5

Google

Would recommend Carter Jonas without hesitation. From initial visit Ian was very professional , honest and polite, very easy to do business with. It took some time to prepare our property for sale due to work commitments but we were never hassled or pressurised in any way. We had specific ideas on how we wanted our property to be marketed and Ian and Vanessa welcomed us to their offices to bring our ideas together and to life. We received a full asking price offer within 3 days of placing on the market. Thereafter the team especially Christine kept us well informed throughout keeping track of the chain and providing regular updates. In the start we did consider using one of two internet based companies but listening to the experience of two neighbours chose Carter Jonas. Certainly no regrets, yes more expensive, but yes you do get what you pay for. A personal professional, honest and well informed service.

CarmenandSteve · 13 April 2019 · Carter Jonas Northampton

★★★★★ 5/5

Google

A complete professional service

The · 20 March 2019 · Carter Jonas Winchester

★★★★★ 5/5

Google

Carter Jonas let our Pump House extremely quickly and efficiently, ensuring that all the legal paperwork was put in place. A prompt, effective and friendly service. Thank you.

Philippa · 20 March 2019 · Carter Jonas Winchester

★★★★★ 5/5

Google

I have to agree with the other 5 star reviews here - Kevin Prince and the team were professional, understated, and a genuine pleasure to work with. We had a very tricky sale in an already tricky market but everyone at Carter Jonas Winchester went above and beyond - would definitely recommend.

Tom · 20 March 2019 · Carter Jonas Winchester