Carter Jonas reviews

★★★★★ 5/5

Google

We engaged Carter Jonas to sell a property on our behalf after a family bereavement and the service provided was faultless throughout the sale process. Thanks to all of the team involved from start to finish, but in particular Christine and Vanessa who have been professional and efficient in all of our dealings, but also sensitive to the situation. We would happily recommend Carter Jonas to handle your property sale based on our experience with their very capable team of people.

Scott · 13 April 2024

★★★★★ 5/5

Google

The service provided by Carter Jonas and in particular, Christine and Vanessa has been exceptional from the first engagement to the exchange. We received several valuations, some lower and some higher and Christine was honest with the valuation and the type of buyer that our property would attract. The photography is what brings potential buyers through the door and they were highly impressive. It's the knowledge of the area, property, enthusiasm etc. that persuades the buyer and its the experience that pushes the property from offer to contract. It's got to be remembered that a property isn't sold until contracts are exchanged and whether its a phone call in hours, out of hours, on annual leave or email the support is there. We would happily use Carter Jonas again.

Jamie · 17 January 2023

★★★★★ 5/5

Google

We have recently purchased a property via Carter Jonas and cannot recommend them enough. Lisa Byron helped and supported us throughout the process that wasn't an easy one. Lisa and team went over and beyond to keep us informed and helped ensure the sale went through. I have no hesitation to recommend Carter Jonas Northampton.

Sheila · 30 May 2024

★★★★★ 5/5

Google

We chose to sell our home with Carter Jonas after appraisals from 3 local companies. They impressed us from the start with their proactive approach and speed to getting us on the market. The brochure and photos were professional and showed attention to detail. Ian Cattle’s team all took the time to get to know our property so they could speak knowledgeably to potential buyers. They were able to line up a number of viewings quickly, and it took less than a week to find our buyer. They continued to be helpful and supportive through to completion, which was reassuring for steering us through something we do infrequently, and all in the middle of a pandemic! We would highly recommend Ian and the team.

Kate · 17 January 2022

★★★★★ 5/5

Google

We have recently purchased a property via Carter Jonas and cannot recommend them enough. Lisa Byron helped and supported us throughout the process that wasn't an easy one. Lisa and team went over and beyond to keep us informed and helped ensure the sale went through. I have no hesitation to recommend Carter Jonas Northampton.

Sheila · 15 July 2023

★★★★★ 1/5

Google

Finding it hard to get an answer on your phone number

Steven · 22 June 2026

★★★★★ 4/5

Google

We were buying and selling through Carter Jonas. For selling they came out promptly, knew the market and had good photos taken. We quickly had 9 viewers and Carter Jonas showed the people round the property. An offer was quickly made and accepted. There were a number of difficulties along the way but Lisa remained very positive and guided us through. When we viewed the house which we were purchasing we were told that an induction hob was fitted and a conversation about correct saucepans was had with the Carter Jonas rep. It wasn't until we moved in that we found that the hob was not induction which was a big disappointment. We have commented but it is not yet resolved. Overall we were pleased with the service we received from Carter Jonas.

Dave · 13 April 2020

★★★★★ 5/5

Google

We have used Carter Jonas for both the sale and purchase of properties in Northampton. On both occasions Carter Jonas (and Lisa in particular) have been outstanding. The company have a great knowledge of the local area, and Lisa was the most patient, supportive, understanding and proactive person you could wish to deal with. We had some trying moments with our lender and Carter Jonas went the extra mile to help understand and resolve the issues. All in all - top class. You will not be disappointed.

Apex · 13 April 2020

★★★★★ 5/5

Google

Would recommend Carter Jonas without hesitation. From initial visit Ian was very professional , honest and polite, very easy to do business with. It took some time to prepare our property for sale due to work commitments but we were never hassled or pressurised in any way. We had specific ideas on how we wanted our property to be marketed and Ian and Vanessa welcomed us to their offices to bring our ideas together and to life. We received a full asking price offer within 3 days of placing on the market. Thereafter the team especially Christine kept us well informed throughout keeping track of the chain and providing regular updates. In the start we did consider using one of two internet based companies but listening to the experience of two neighbours chose Carter Jonas. Certainly no regrets, yes more expensive, but yes you do get what you pay for. A personal professional, honest and well informed service.

CarmenandSteve · 13 April 2019

★★★★★ 5/5

Google

We chose Carter Jonas to sell our house based on their honest assessment of it's value and their opinion on how we should market it. They listened really well to what we told them about the property, which with the pictures from their photographer really made the marketing stand out and we felt on viewings where we were present, that they knew the house and it wasn't just another box to them. My perception of the industry was that it was going to be a painful process, whichever agent we chose, but Ian, Lisa, Richard & Christine were just fantastic throughout the whole process and it really felt like they were batting on our team and genuinely cared. I cannot recommend them highly enough and I never expected to be writing a review for our agent, let alone a glowing one! Genuinely different & lovely people who didn't push us to sell low and worked really, really hard to get us through to completion on the sale.

Neil · 13 April 2019

★★★★★ 5/5

Google

I have nothing but positive feedback regarding Carter Jonas and especially Lisa who dealt with our purchase. Any time we have used an estate agent I rarely have positive feedback to give for one reason or another but the service received has been outstanding. If we are promised a call back, we get it. When we have requested any additional information it has been sent across and if there is a delay in getting it then we have been notified. There has always been communication throughout the process. Lisa has gone above and beyond to help us and I would definitely not hesitate in using Carter Jonas in the future. Extremely professional company.

Charlene · 14 March 2018

★★★★★ 5/5

Google

We have recently completed on the purchase of our family home and found Carter Jonas to be an extremely professional, reliable and trustworthy firm to deal with. Buying a family home is stressful under any circumstances but the team at Carter Jonas made the process a little easier by having excellent lines of communication. They were helpful in arranging numerous inspections and set out clearly the buying process. Most importantly they were readily available and very responsive to our numerous enquires. Lisa kept us informed at every stage of the sale process including when the sale was progressing with solicitors. Ian clearly runs a very professional team and we have no hesitation in recommending Carter Jonas.

Michael · 13 April 2017

★★★★★ 5/5

Google

Our experience dealing with Cater Jonas was very good. Lisa in particular was so excellent, highly professional, keeping us updated throughout. Would recommend them based on our experience.

Hayley · 30 May 2024

★★★★★ 5/5

Google

I'm more then happy with this agency, they are professional, easy to talk to and very nice. I want to thank the team from Carter Jonas, especially to Tanya Hall who did answer to all my questions straight away, she explained me exactly what I needed it to know and helped me the most.

Adela · 13 April 2022

★★★★★ 5/5

Google

Excellent service from Ian and his team. Great local market knowledge , Buyer lined even before house is released to market. Great marketing and photography, diligent follow up with buyer and lawyers for a complex sale from initial viewing through to completion. Perfect !

Russell · 13 April 2020

★★★★★ 5/5

Google

I have nothing but positive feedback regarding Carter Jonas and especially Lisa who dealt with our purchase. Any time we have used an estate agent I rarely have positive feedback to give for one reason or another but the service received …

Charlie · 22 August 2017

★★★★★ 5/5

Google

Our experience dealing with Cater Jonas was very good. Lisa in particular was so excellent, highly professional, keeping us updated throughout. Would recommend them based on our experience.

Hayley · 15 July 2023

★★★★★ 5/5

Google

The service we have received from Richard and the team at Carter Jonas has been brilliant. Communication & keeping us updated whilst purchasing our property has been over and above what we anticipated. I would highly recommend them.

Jess · 13 April 2018

★★★★★ 5/5

Google

I’ve worked with the team at Carter Jonas Northampton for over 8yrs and have always been impressed by their professionalism, honesty, friendliness & attention to detail.

Lisa-Marie · 29 June 2023

★★★★★ 1/5

Google

Food was below par, clearly not freshly cooked. Advertised as dog friendly, and is anything but. Some staff rude, others consciencly try not to be.

Carl · 17 September 2019

★★★★★ 5/5

Google

Very professional throughout. I dealt with Richard who was eager to chase the vendors and happy to help with the couple of issues that arrose.

James · 13 April 2017

★★★★★ 3/5

Google

Not the best to navigate around site.

Chris · 31 May 2023

★★★★★ 5/5

Google

Carter Jonas were the selling agent for our home, which we bought in January 2018. We found them to be very efficient. Communication with Lisa at Carter Jonas was honest, open and straightforward throughout, which made the negotiation and purchase processes so much easier and less stressful. We would have no hesitation in recommending Carter Jonas.

Gary · 13 April 2019

★★★★★ 5/5

Google

We found Lisa Bryon of Carter Jonas to be an outstanding estate agent. She was actually acting for our vendors, but put a lot of effort in chasing the rest of the chain so went well above and beyond the call of duty. She is friendly, helpful and hard working, I would certainly recommend.

Mark · 13 April 2017