5/5
GoogleI've used Carter Jonas both in a professional and personal capacity for many years now and am always given exemplary service - whether valuing property for banks, selling my house, letting property or just being given general advice.
Trusted Agent profile · North Yorkshire, Hampshire, Cambridgeshire and more
Verified
Carter Jonas reviews in Summertown, Newbury, York and 12 more
★★★★★
2,337 reviews across 20 offices and 4 platforms
Carter Jonas has 20 offices, in Summertown, Newbury, York, Bath, London (six offices), Winchester, Harrogate, Northampton, Long Melford, Cambridge, Basingstoke, Peterborough, Port Penrhyn, Boroughbridge and Leeds (North Yorkshire, Hampshire, Cambridgeshire, Berkshire, Somerset, Northamptonshire, Suffolk, Wales and West Yorkshire). Together they have 2,337 reviews on four platforms, rated 4.6 out of 5 overall.
1,833
Reviews on Google
All 20 offices
3
Reviews on Facebook
All 20 offices
1
Reviews on View Agents
All 20 offices
500
Reviews on Trustpilot
All 20 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Carter Jonas's 20 offices, most reviewed first. Each has its own page.
- Carter Jonas OxfordMayfield House, 256 Banbury Road, OX2 7DE983 reviews · 482 on Google (4.8)22 in the last 90 days
- Carter Jonas Newbury51 Northbrook Street, RG14 1DT164 reviews · 164 on Google (4.6)0 in the last 90 days
- Carter Jonas York82 Micklegate, YO1 6LF159 reviews · 158 on Google (4.6)2 in the last 90 days
- Carter Jonas Bath5 - 6 Wood Street, BA1 2JQ153 reviews · 153 on Google (4.7)2 in the last 90 days
- Carter Jonas London (37 New Cavendish Street)37 New Cavendish Street, W1G 9TL138 reviews · 138 on Google (4.8)3 in the last 90 days
- Carter Jonas Winchester9a Jewry Street, SO23 8RZ118 reviews · 118 on Google (4.7)5 in the last 90 days
- Carter Jonas London (47 Beauchamp Place)47 Beauchamp Place, Chelsea, SW3 1NX107 reviews · 107 on Google (4.8)4 in the last 90 days
- Carter Jonas London (44 White Hart Lane)44 White Hart Lane, SW13 0PZ106 reviews · 106 on Google (4.7)1 in the last 90 days
- Carter Jonas London (127 Mount Street)127 Mount Street, W1K 3NT99 reviews · 99 on Google (4.8)8 in the last 90 days
- Carter Jonas London (8 Addison Avenue)8 Addison Avenue, Holland Park, W11 4QR92 reviews · 92 on Google (4.8)0 in the last 90 days
- Carter Jonas HarrogateRegent House, 13-15 Albert Street, HG1 1JX88 reviews · 88 on Google (4.6)3 in the last 90 days
- Carter Jonas Northampton12 Waterside Way, Bedford Road, NN4 7XD39 reviews · 39 on Google (4.5)0 in the last 90 days
- Carter Jonas Long MelfordSt Marys Court, CO10 9LQ35 reviews · 35 on Google (4.7)0 in the last 90 days
- Carter Jonas Cambridge6 - 8 Hills Road, CB2 1NH34 reviews · 32 on Google (2.4)0 in the last 90 days
- Carter Jonas Basingstoke26 London Street, RG21 7PG6 reviews · 6 on Google (4.2)0 in the last 90 days
- Carter Jonas Peterborough43 Priestgate, PE1 1AR5 reviews · 5 on Google (1.8)0 in the last 90 days
- Carter Jonas Port PenrhynThe Estate Office, LL57 4HN4 reviews · 4 on Google (2.2)0 in the last 90 days
- Carter Jonas London (135 Church Road)135 Church Road, SW13 9HR3 reviews · 3 on Google (5.0)0 in the last 90 days
- Carter Jonas Boroughbridge15-17 High Street, YO51 9AW2 reviews · 2 on Google (1.0)0 in the last 90 days
- Carter Jonas LeedsCarlton Tower, 34 St Pauls Street, LS1 2QB2 reviews · 2 on Google (1.0)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Carter Jonas office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI have been with Cater Jonas for almost two years and have just completed a change of tenant. The team in Summertown were efficient, responsive and the whole process has been a breeze and completely without stress. Vacated early January, at short notice and re-let by 18 February. Brilliant.
5/5
GoogleI have been with Carter Jonas as a landlord for over 10 years. They have provided an exceptional service and are quick at dealing with any issues at the property so my tenants are not inconvenienced. I trust them to manage my property properly and ensure that my tenants have a trouble free tenancy.
5/5
GoogleWe have been working with Carter Jonas Summertown as a contractor for the past 6 months. We have found both Lorna and Caroline to be very friendly and we feel they provide a professional and prompt service. We hope to continue a mutually beneficial working relationship with them over the coming months and years. Kim MJ Butterwick Ltd
5/5
GoogleWe have been using the Oxford Carter Jonas office to find tenants, collect rent and draw up tenancy agreements for the past 13 years. They have been terrific. Always professional and efficient and mediating fairly between tenant and landlord when required. They have consistently found us top tenants who have been reliable and long staying. They have provided great advice over the years and know the market well. We recommend them highly.
5/5
GoogleI've been working as a contractor for Carter Jonas Oxford for several years. It's a pleasure dealing with Tanya, Lorna and the rest of the team, who are always friendly and professional.
5/5
GoogleI have used Carter Jonas to rent my property out over the past 17 years. Tanya Hall in Oxford has been brilliant and has always looked after my rentals, I couldn’t ask for a more professional and efficient service. Thank you!
5/5
GoogleCarter Jonas in Oxford has advised myself and my family on all property matters for well over 35 years. They offer a fantastic well balanced and professional property advice no matter your needs. They have first class Property Management(residential/agricultural/commercial), Lettings, Sales and Planning Departments to suit you every need. I cannot recommend them high enough.
5/5
GoogleGreat service, Lynsey was so helpful in finding us tenants for our properties, very easy to do business with.
5/5
GoogleHaving put my property on the market with Isabella I would happily recommend and instruct again
5/5
GoogleIve worked with Carter Jonas Oxford Summertown Lettings Team for a few years now and find them an extremely professional company and would award them a 5 star service record
5/5
GoogleAs a landlord, we have received exceptional service from the Oxford (Summertown) office of Carter Jonas and would have no hesitation in recommending them to anyone considering renting their property out.
5/5
GoogleHave been using Carter Jonas for almost 20 years now and can't think of a time that they let me down. Have always been prompt on emails and got jobs done at reasonable rates. On a number of occasions they have gone more than the extra mile for me.
5/5
GoogleHaving dealt with CJ for 10+ years I can highly recommend them for their professionalism , efficiency and friendliness.
5/5
GoogleReally great service, especially Tanya Hall at the summertown Branch in oxford. I would highly recommend her.
5/5
GoogleI have had experience of four estate agents in Oxford for lettings and sales and Carter Jonas far exceeds all of them. Highly recommend. Thank you Chris, Tanya and Isabella in particular.
5/5
GoogleWe have been letting property through Carter Jonas, Oxford since 1994 and we have always received exceptional, professional service from them. Tanya and Lorna have been particularly helpful.
5/5
GoogleCarter Jonas have found us three very good tenants for the property. The service has been very professional and I would not hesitated to recommend them.
5/5
GoogleSuperb service from Isabella, a polite and trustworthy estate agent with a wealth of knowledge. Would recommend to friends.
5/5
GoogleA highly professional firm but with a personable outlook and a detailed local-knowledge, supported by a national framework. Recommended.
5/5
GoogleI have used Carter Jonas as letting agents for a number of years. They have always been both professional and approachable and have found good tenants. I know that I can consult Tanya or Chris if I have a query or problem with a property and that I will receive practical and helpful advice.
5/5
GoogleLynsey was fantastic at making it super easy for me to get all the paperwork sorted and move into my flat quickly!
5/5
GoogleThanks, Tanya, Lorna et al, for your five-star service throughout my two and a half years as a tenant. You have been extremely prompt and helpful whenever I have had a maintenance issue and very understanding when I was house-hunting and was unsure of how long i would need to stay. I would most definitely recommend your firm to anyone looking to rent in this area.
5/5
GoogleThis was easily the least stressful experience I've had with a letting agent; Lynsey was really helpful throughout, and everything progressed quickly and straightforwardly. I would absolutely recommend Carter Jonas!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Carter Jonas
How many reviews does Carter Jonas have?
Carter Jonas has 2,337 reviews across its 20 offices, rated 4.6 out of 5 overall: 1,833 on Google, 3 on Facebook, 1 on View Agents, 500 on Trustpilot.
Which Carter Jonas office has the most reviews?
Summertown has the most, with 983 reviews rated 4.5 out of 5, followed by Newbury with 164.
Where are the Carter Jonas offices?
The 20 Carter Jonas offices, by town:
- Basingstoke: 26 London Street, Basingstoke, Hampshire, RG21 7PG
- Bath: 5 - 6 Wood Street, Bath, Somerset, BA1 2JQ
- Boroughbridge: 15-17 High Street, Boroughbridge, North Yorkshire, YO51 9AW
- Cambridge: 6 - 8 Hills Road, Cambridge, Cambridgeshire, CB2 1NH
- Harrogate: Regent House, 13-15 Albert Street, Harrogate, North Yorkshire, HG1 1JX
- Leeds: Carlton Tower, 34 St Pauls Street, Leeds, West Yorkshire, LS1 2QB
- London (127 Mount Street): 127 Mount Street, London, W1K 3NT
- London (135 Church Road): 135 Church Road, London, SW13 9HR
- London (37 New Cavendish Street): 37 New Cavendish Street, London, W1G 9TL
- London (44 White Hart Lane): 44 White Hart Lane, London, SW13 0PZ
- London (47 Beauchamp Place): 47 Beauchamp Place, Chelsea, London, SW3 1NX
- London (8 Addison Avenue): 8 Addison Avenue, Holland Park, London, W11 4QR
- Long Melford: St Marys Court, Long Melford, Suffolk, CO10 9LQ
- Newbury: 51 Northbrook Street, Newbury, Berkshire, RG14 1DT
- Northampton: 12 Waterside Way, Bedford Road, Northampton, Northamptonshire, NN4 7XD
- Peterborough: 43 Priestgate, Peterborough, Cambridgeshire, PE1 1AR
- Port Penrhyn: The Estate Office, Port Penrhyn, Wales, LL57 4HN
- Summertown: Mayfield House, 256 Banbury Road, Summertown, OX2 7DE
- Winchester: 9a Jewry Street, Winchester, Hampshire, SO23 8RZ
- York: 82 Micklegate, York, North Yorkshire, YO1 6LF
Has Carter Jonas won any awards?
Yes. In The Trusted Agent 2026 awards: Carter Jonas, Summertown won Gold.
