Carter Jonas reviews

★★★★★ 5/5

Google

I'd recommended Alex Booth and his team in the selling of your property. Although it was the second attempt at selling, I'd remained with the Cater Jonas as they are a very professional team with excellent market understanding. Alex is knowledgeable, completely honest, easy to contact and a genuine pleasure to work with. I highly recommend them to anyone looking to move

Michael · 8 August 2026

★★★★★ 5/5

Google

We’ve just sold our house thanks to Alex at Carter Jonas in Harrogate, and it was a pleasure working with him and the team from start to finish. Their proactive approach ensured the process kept moving smoothly throughout. From listing the property and arranging the first viewing, to following up with prospective buyers and progressing the sale through to completion, Alex kept us fully informed and followed up with all parties appropriately. It was a successful outcome, due in no small part to the professionalism and dedication of Alex and the Carter Jonas team.

Sara · 2 October 2025

★★★★★ 5/5

Google

Alex is absolutely brilliant - my husband bought a house via Alex and his support throughout was unwavering. Always kept us up to date and went the extra mile to help get the sale over the line. No qualms recommending him.

Ginny · 1 August 2026

★★★★★ 5/5

Google

We worked with Alex Booth at Carter Jonas for both our sale and onward purchase. The reason we chose them was simple - Alex. He came across as friendly, well informed, straight talking and very helpful from day one, and he was there to help us through every step of what was ultimately slightly tricky and time pressured process. Thank you for everything Alex and team at Carter Jonas.

Graham · 1 December 2025

★★★★★ 5/5

Google

Alex Booth was very helpful from first call to completing the purchase of our new house. He kept in touch throughout the process and he is a credit to Carter Jonas. We will definitely use again.

Alex · 8 August 2026

★★★★★ 5/5

Google

Selling a house that has been your home for forty years is difficult both in terms of the actions and tasks involved and the emotional impact. The service we received from Carter Jonas and in particular Alex Booth has been exceptional throughout the five month it has have taken from initial meeting to exchange of contracts. Alex was extremely responsive, very empathetic and gave good professional advice.

Denis · 1 December 2025

★★★★★ 5/5

Google

Would not hesitate to recommend Alex Booth and the team at Carter Jonas. Alex has been brilliant managing both the sale of our house and our onward purchase. He is honest, has high integrity, is knowledgable and above all is a really nice guy to deal with. Thank you so much for all of your help and support in securing our new home.

Sophie · 1 December 2025

★★★★★ 5/5

Google

We have recently sold our house based in Beckwithshaw at Moor Park, challenging (at times) was an understatement. Alex Booth was consistent, professional, extremly informative, polite and always kept me updated with the impending sale, we reside overseas and at ALL times Alex kept me updated as we progressed with the sale, going over and above, carrying out non related tasks due to the property being empty and the family as eluded being overseas. Yes we selected a highly recommended agent, but its not just the company, it is the individual that is tasked for and on behalf of the company to complete the SALE. Out of 5*, without a doubt 10!

Mark · 28 February 2025

★★★★★ 5/5

Google

Can Highly Recommend Jess at Carter Jonas Harrogate who has helped us through a recent application process. Jess kept us informed regularly. Always called us back and responded to any correspondence promptly. Jess was kind and very approachable at all times and went above and beyond. A real asset to Carter Jonas. We are delighted with our new home Bedale and can’t thank Jess and the staff at Carter Jonas enough 🙂

Veronica · 6 October 2024

★★★★★ 5/5

Google

I have just sold my flat in Harrogate and can definitely recommend Alex. Alex has a friendly, approachable and very professional manner and was instrumental in keeping the process moving in what was not the most straightforward of sales. Alex kept me fully informed throughout the process, even continuing to keep me updated while he was ill with Covid, which was definitely beyond the call of duty!

Freddie · 5 December 2024

★★★★★ 5/5

Google

We first encountered Alex as the agent for the house we bought as our new home. We found his well informed, low key and non pushy style a pleasure to deal with and helpful in reaching our conclusion to proceed. We subsequently used Alex to sell our existing home which he did successfully despite a challenging market and nervous buyers. He showed great patience and persistence over an extended period. We would recommend him unreservedly.

John · 2 October 2025

★★★★★ 1/5

Google

We bought a property through Carter Jonas last year and have to say we were very disappointed. We dealt with Alex Booth who made the whole process awful. We spent the majority of time chasing him for updates and He was rude, very condescending and obnoxious. Will never buy or sell through these agents again.

Alex · 4 May 2024

★★★★★ 5/5

Google

Just completed the sale of our apartment with Carter Jonas. Alex Booth has delivered an excellent personalised service throughout, providing an end-to-end service from market appraisal, marketing strategy, conducted viewings and regular liaison through to completion. This is our second smooth transaction with Alex and we would have no hesitation in recommending him to our friends and family.

Tony · 1 December 2025

★★★★★ 5/5

Google

Jessica was a joy to be around throughout what is usually a highly stressful part of one's life. . . .moving house. Always professional, smiling and cheerful even when dealing with Mr Grumpy (me), Jess went above and beyond to help us acheive our collective goal. Chapeau!

Tony · 4 May 2024

★★★★★ 5/5

Google

My husband and I highly recommend Alex to anyone in search of a top-tier agent. Working with Alex through our buying process was an absolute pleasure. His professionalism, expertise, and dedication made our experience seamless. Alex will be our first call when the time comes to sell.

Abby · 4 May 2024

★★★★★ 5/5

Google

We have just bought a house from Alex at Carter Jonas in Harrogate, and we were very impressed with his service and attentiveness. Once the offer had been accepted, he went out of his way to chase all of the chain to ensure everything exchanged on time. Would recommend.

Tristan · 2 October 2025

★★★★★ 5/5

Google

We just purchased a property through Carter Jonas. Alex Booth helped the transaction go through smoothly, he always answered calls and emails promptly and was able to show us round multiple times at short notice. Would be happy to work together with Àlex again in the future.

James · 2 October 2025

★★★★★ 5/5

Google

Jess Hall and Hannah Burton of Carter Jonas Harrogate are a wholly exceptional team. They are very hard working, extremely efficient, and exhibit an uncommonly high level of professional standards. Jess earned significant trust from the first phone call and retained and increased that trust throughout our dealing with her. She and Hannah are a pleasure to deal with and in 35 years of dealing with estate agents, they rank at the top. Their success is a considerable accomplishment and a tribute to the outstanding level of professionalism they bring to their work.

Adam · 13 April 2024

★★★★★ 5/5

Google

We've had the pleasure of dealing with the Carter Jonas team twice in a year. They helped us secure a barn conversion project and recently sorted our dream rental while the barn is completed. Super helpful and professional with a real world understanding of your situation and much appreciated common sense approach. In an industry where timeframes are everything they are “on it”. In a world of plunging standards it is a pleasure to recommend Carter Jonas without caveat.

Greg · 13 April 2024

★★★★★ 5/5

Google

Jessica Hall was both polite and incredibly helpful with the views, area suggestions and improving the terms of our lease. Could not ask for more!

Nicholas · 13 April 2024

★★★★★ 5/5

Google

Have made our move in very smooth and have always been happy to answer any questions we have. Always quick to correct any problems!

Joshua · 13 April 2024

★★★★★ 5/5

Google

We chose Kate at Carter Jonas to be our letting agent because she had all the qualities we were looking for. She is very approachable, and friendly. She clearly knows the letting service inside out, and is very frank and thorough when she gives you feedback on your property. Our property had lost its heart and soul, and after viewing a video that Kate had taken we realised we had chosen the best person for letting out our property. After a lot of TLC, which was required and facilitated through Kate's knowledge of local tradesman, we have finally a finished house that has its heart and soul back. We would definitely recommend Kate from Carter Jonas, a real diamond in the rough.

Angel · 13 April 2022

★★★★★ 5/5

Google

Jess Hall and Hannah Burton of Carter Jonas Harrogate are a wholly exceptional team. They are very hard working, extremely efficient, and exhibit an uncommonly high level of professional standards. Jess earned significant trust from the first phone call and retained and increased that trust throughout our dealing with her. She and Hannah are a pleasure to deal with and in 35 years of dealing with estate agents, they rank at the top. Their success is a considerable accomplishment and a tribute to the outstanding level of professionalism they bring to their work.

Adam · 8 July 2023

★★★★★ 5/5

Google

We recently had the pleasure of working with Alex from Carter Jonas in Harrogate during our property search. Alex accommodated two viewings in a single day, allowing ample time for private discussions without any pressure. He was instrumental in gathering detailed lease information and demonstrated comprehensive knowledge about the property. We highly recommend Carter Jonas for their reliable and knowledgeable service; their team is well-informed and proactive in obtaining any additional information when needed.

Nick_Claire · 4 April 2025