5/5
GoogleThe staff were approachable, efficient and professional which made the process of moving house far less stressful than originally anticipated. I would definitely recommend.
Trusted Agent profile · North Yorkshire, Hampshire, Cambridgeshire and more
Verified
Carter Jonas reviews in Summertown, Newbury, York and 12 more
★★★★★
2,337 reviews across 20 offices and 4 platforms
Carter Jonas has 20 offices, in Summertown, Newbury, York, Bath, London (six offices), Winchester, Harrogate, Northampton, Long Melford, Cambridge, Basingstoke, Peterborough, Port Penrhyn, Boroughbridge and Leeds (North Yorkshire, Hampshire, Cambridgeshire, Berkshire, Somerset, Northamptonshire, Suffolk, Wales and West Yorkshire). Together they have 2,337 reviews on four platforms, rated 4.6 out of 5 overall.
1,833
Reviews on Google
All 20 offices
3
Reviews on Facebook
All 20 offices
1
Reviews on View Agents
All 20 offices
500
Reviews on Trustpilot
All 20 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Carter Jonas's 20 offices, most reviewed first. Each has its own page.
- Carter Jonas OxfordMayfield House, 256 Banbury Road, OX2 7DE983 reviews · 482 on Google (4.8)21 in the last 90 days
- Carter Jonas Newbury51 Northbrook Street, RG14 1DT164 reviews · 164 on Google (4.6)0 in the last 90 days
- Carter Jonas York82 Micklegate, YO1 6LF159 reviews · 158 on Google (4.6)2 in the last 90 days
- Carter Jonas Bath5 - 6 Wood Street, BA1 2JQ153 reviews · 153 on Google (4.7)2 in the last 90 days
- Carter Jonas London (37 New Cavendish Street)37 New Cavendish Street, W1G 9TL138 reviews · 138 on Google (4.8)3 in the last 90 days
- Carter Jonas Winchester9a Jewry Street, SO23 8RZ118 reviews · 118 on Google (4.7)5 in the last 90 days
- Carter Jonas London (47 Beauchamp Place)47 Beauchamp Place, Chelsea, SW3 1NX107 reviews · 107 on Google (4.8)4 in the last 90 days
- Carter Jonas London (44 White Hart Lane)44 White Hart Lane, SW13 0PZ106 reviews · 106 on Google (4.7)1 in the last 90 days
- Carter Jonas London (127 Mount Street)127 Mount Street, W1K 3NT99 reviews · 99 on Google (4.8)8 in the last 90 days
- Carter Jonas London (8 Addison Avenue)8 Addison Avenue, Holland Park, W11 4QR92 reviews · 92 on Google (4.8)0 in the last 90 days
- Carter Jonas HarrogateRegent House, 13-15 Albert Street, HG1 1JX88 reviews · 88 on Google (4.6)3 in the last 90 days
- Carter Jonas Northampton12 Waterside Way, Bedford Road, NN4 7XD39 reviews · 39 on Google (4.5)0 in the last 90 days
- Carter Jonas Long MelfordSt Marys Court, CO10 9LQ35 reviews · 35 on Google (4.7)0 in the last 90 days
- Carter Jonas Cambridge6 - 8 Hills Road, CB2 1NH34 reviews · 32 on Google (2.4)0 in the last 90 days
- Carter Jonas Basingstoke26 London Street, RG21 7PG6 reviews · 6 on Google (4.2)0 in the last 90 days
- Carter Jonas Peterborough43 Priestgate, PE1 1AR5 reviews · 5 on Google (1.8)0 in the last 90 days
- Carter Jonas Port PenrhynThe Estate Office, LL57 4HN4 reviews · 4 on Google (2.2)0 in the last 90 days
- Carter Jonas London (135 Church Road)135 Church Road, SW13 9HR3 reviews · 3 on Google (5.0)0 in the last 90 days
- Carter Jonas Boroughbridge15-17 High Street, YO51 9AW2 reviews · 2 on Google (1.0)0 in the last 90 days
- Carter Jonas LeedsCarlton Tower, 34 St Pauls Street, LS1 2QB2 reviews · 2 on Google (1.0)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Carter Jonas office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleIsabella picked up the sale following our previous buyers (from another agent) pulling out and diligently managed the process to achieve a successful completion. Very happy.
5/5
GoogleThe residential lettings team have been great throughout my tenancy with Carter Jonas. Kate and Lorna, have always been happy to help and sorted out any issues quickly and effectively! Thank you!
5/5
GoogleCarter Jonas let and manage several properties for me, They are always professional, efficient, knowledgeable and friendly. Thanks to them voids are kept to a minimum and maintenance issues are dealt with promptly. In short, I don't have to worry!
5/5
GoogleI have worked alongside Carter Jonas for many years on a number of projects of varying sizes, ranging from the more modest to the strategic. They provide first rate planning advice, coordinating comprehensive planning submissions with input from a wide range of technical disciplines. As a third party consultant, they are a pleasure to work with, for and alongside. I would have no hesitation in recommending their services.
5/5
GoogleColumbus State University has enjoyed a relationship with Carter Jonas for over a decade and continue to receive excellent service. Their response is always prompt and professional, and they never fail to deliver regardless of the issue. I highly recommend them and their effective and efficient management.
5/5
GoogleWhat amazing service! From beginning to end, everything was seamless and professional and we cannot be happier. Thank you Lynsey Pickett from the Oxford branch for helping us find our beautiful home!
5/5
GoogleWe have been a supplier to Carter Jonas in Oxford for over 8 years. We have found them to be totally professional at all times. Chris and his team are a pleasure to work with. In long standing business relationships a degree of trust and support on both sides is welcomed and appreciated. We look forward to the next decade
5/5
GoogleThe lettings team at Carter Jonas Oxford are fantastic. They found a tenant swiftly and ensued confidence that our house was in safe hands. The management service is excellent, dealing with problems that arise swiftly and keeping the client up to date throughout the process. We will certainly be using them to let our house again.
5/5
GoogleLynsey was fast, friendly, and very helpful throughout the letting process. Much appreciated!
5/5
GoogleGreat service, would definitely recommend - thank you Tanya for being so quick with the paperwork and making all the admin easy to do.
5/5
GoogleCarter Jonas managed the rental of our home in Summertown over four years without any problems. They provided excellent advice on pricing, repairs, the lease, and all aspects of managing our property. They scheduled and managed repairs, dealt with any concerns raised by tenants, and kept impeccable records of the accounts. My wife and I had great confidence in their professionalism, integrity, and competence throughout the process. Moreover, the personnel at Carter Jonas were uniformly pleasant and timely in dealing with every request we made. I would recommend them to others without any reservation, and would use them again were we to need management of our property.
5/5
GoogleCarter Jonas, particularly Tanya, were extremely helpful and friendly getting everything sorted before and after the move and were very prompt replying to questions and issues. They were also very quick sorting issues with maintainence which was a pleasant surprise compared to previous letting agent experiences.
5/5
GoogleThe team at Carter Jonas lettings were exemplary, literally in every way. They were relaxed, very friendly, made everything seem (and feel) effortless - and this applied to every person we interacted with. They found us a tenant miraculously fast, and were very patient with us when we were (I imagine) not necessarily deserving of such patience. I recommend them 100%.
5/5
GoogleThe team at Carter Jonas (Oxford) were fantastic. My application was processed very quickly - the reference checks were completed almost immediately without any hassle. Great service. Would highly recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleI can only speak to my experience with the commercial team but I wouldnt recommend.
5/5
GoogleFab customer service, all the staff were so polite and friendly and worked hard to help me!
5/5
GoogleProactive firm, good communication.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Carter Jonas
How many reviews does Carter Jonas have?
Carter Jonas has 2,337 reviews across its 20 offices, rated 4.6 out of 5 overall: 1,833 on Google, 3 on Facebook, 1 on View Agents, 500 on Trustpilot.
Which Carter Jonas office has the most reviews?
Summertown has the most, with 983 reviews rated 4.5 out of 5, followed by Newbury with 164.
Where are the Carter Jonas offices?
The 20 Carter Jonas offices, by town:
- Basingstoke: 26 London Street, Basingstoke, Hampshire, RG21 7PG
- Bath: 5 - 6 Wood Street, Bath, Somerset, BA1 2JQ
- Boroughbridge: 15-17 High Street, Boroughbridge, North Yorkshire, YO51 9AW
- Cambridge: 6 - 8 Hills Road, Cambridge, Cambridgeshire, CB2 1NH
- Harrogate: Regent House, 13-15 Albert Street, Harrogate, North Yorkshire, HG1 1JX
- Leeds: Carlton Tower, 34 St Pauls Street, Leeds, West Yorkshire, LS1 2QB
- London (127 Mount Street): 127 Mount Street, London, W1K 3NT
- London (135 Church Road): 135 Church Road, London, SW13 9HR
- London (37 New Cavendish Street): 37 New Cavendish Street, London, W1G 9TL
- London (44 White Hart Lane): 44 White Hart Lane, London, SW13 0PZ
- London (47 Beauchamp Place): 47 Beauchamp Place, Chelsea, London, SW3 1NX
- London (8 Addison Avenue): 8 Addison Avenue, Holland Park, London, W11 4QR
- Long Melford: St Marys Court, Long Melford, Suffolk, CO10 9LQ
- Newbury: 51 Northbrook Street, Newbury, Berkshire, RG14 1DT
- Northampton: 12 Waterside Way, Bedford Road, Northampton, Northamptonshire, NN4 7XD
- Peterborough: 43 Priestgate, Peterborough, Cambridgeshire, PE1 1AR
- Port Penrhyn: The Estate Office, Port Penrhyn, Wales, LL57 4HN
- Summertown: Mayfield House, 256 Banbury Road, Summertown, OX2 7DE
- Winchester: 9a Jewry Street, Winchester, Hampshire, SO23 8RZ
- York: 82 Micklegate, York, North Yorkshire, YO1 6LF
Has Carter Jonas won any awards?
Yes. In The Trusted Agent 2026 awards: Carter Jonas, Summertown won Gold.
