Trusted Agent profile
★★★★★
164 reviews across 1 platform
51 Northbrook Street, Newbury RG14 1DT
Part of Carter Jonas, see every office.
Carter Jonas's Newbury office at 51 Northbrook Street is rated 4.6 out of 5 across 164 reviews on 1 platform, including 164 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
5/5
GoogleMonika is very professional and friendly. She guided us throughout the rental process and professionally resolved any issues, ensuring a smooth completion of the process. We are grateful to Monika.
Hi Yunus, thank you for your review. It's great to hear that you received such a professional and friendly service from Monika. Please do not hesitate to contact us if you need anything at all.
5/5
GoogleWe recently had the pleasure of working with Carter Jonas to secure and rent a home, and our experience was nothing short of exceptional. Monika Vickers, in particular, provided outstanding service throughout the entire process. Monika's professionalism, attention to detail, and genuine care for our needs made a significant difference. She was always prompt in responding to our queries, and her expertise helped us navigate the rental market with ease. Thanks to her dedicated efforts, we found the perfect home that met all our criteria. From the initial consultation to the final signing of the lease, Monika ensured that everything went smoothly. Her friendly demeanor and willingness to go the extra mile truly set her apart. We are incredibly grateful for her assistance and highly recommend Carter Jonas, especially Monika Vickers, to anyone looking for a seamless and positive property rental experience. Thank you, Monika and the Carter Jonas team, for making this process so enjoyable and stress-free!
Hi Darryl, thank you for taking the time to write a review. We are delighted to hear that you had such an 'exceptional' experience with our team in Newbury, and with Monika in particular. We hope you are enjoying your new home!
5/5
GoogleRupert was very professional and responsive, I would recommend this company.
Hi Chris, thank you for your review. It's great to hear that you received such a professional service from Rupert. Please do let us know if there's anything else that we can do for you.
5/5
GoogleThank you Carter Jonas Newbury, Andrew has been super helpful during both the purchase and sale of my property. He has been extremely informative and very patient, and generally just been a great person to deal with. Would definitely recommend Carter Jonas to friends and family, especially Andrew.
Hello, thank you for your review. It's great to hear that you are so happy with the service provided to you by Andrew throughout your time with us. Please do not hesitate to contact us if you need anything at all.
5/5
GoogleBig thanks to Andrew at Carter Jonas, Newbury for his help throughout negotiations on sale of our property. He kept us informed and updated as sale progressed. He was professional at all times. Highly recommend them.
Hi Gillian, thank you for your review. It's great to hear that you received such a professional service from Andrew throughout the sale of your property. Please do let us know if there's anything else we can do for you.
5/5
GoogleThank you Rupert for yet again a great service. Thank you for selling my apartment smoothly and for being so prompt with all communication. Would highly recommend to anyone looking to sell.
Hi Hannah, thank you for your review. We are so pleased to hear that Rupert successfully made your selling process run as smoothly as possible for you. If there's anything else that you need, please do let us know.
5/5
GoogleAndrew at Carter Jonas has restored my faith in estate agents! I reserved my house in March and throughout the last four months Andrew has been so supportive, communicating promptly and encouraging me as we progressed to finally exchanging contracts yesterday! Thank you Andrew I won’t hesitate in recommending Xarter Jonas
Hi Jane, thank you for your review. We are delighted to hear that you were so impressed with the supportive service provided to you by Andrew! Please do not hesitate to get in touch if there's anything else that you need at all.
5/5
GoogleCarter Jonas were professional and helpful throughout the process. Communication was clear, and they were always willing to answer questions and provide assistance when needed. Overall, a positive experience and good customer service.
Hi Shahzad, thank you for your review. It's great to hear that you received such a professional and helpful service from our team in Newbury. Please do let us know if there's anything else that we can do for you.
5/5
GoogleWe have been letting property in Newbury, Reading and Henley for 20 years and have had a variety of experieince with letting agents. In our opinion CJ is well ahead of the competition. Fiona was hugely informative when we wanted to move our Newbury let to CJ and very patient as we worked through pre-let repairs over 3 months. Catherine finds new tenants quickly imparting a sense of motivation and enthusiasm. We had numerous viewings arranged for the first day of our latest vacancy from which we secured a new tenant. Jessica manages our property with deft expertise, speedy replies, concise and precise advice and guidance and is always available for voicecalls. Monika is always on the ball when she has stepped in to cover Jessica's absence. The accounts team provide regular, accurate and up to date statements. The agency's service standards are noticeably high and consistent throughout the team.PositiveResponsiveness, Quality, Professionalism
Thanks for taking the time to craft such a great and thorough review - our teams love hearing from happy customers and always appreciate specific feedback! We're very glad we could help - you know where we are if you need us for anything else.
5/5
GoogleAbsolutely brilliant service from start to finish. Catherine Dewar and her team were in constant contact via all updates which were extremely useful. Would highly recommend them and will definitely be using them if ever I need to move in the future. Ivan Kutepov
Hi Ivan, thank you for your review. It's great to hear that you are so happy with the service provided to you by Catherine and the team. Please do not hesitate to get in touch if we can help you with anything in future.
5/5
GoogleSarah, Monika, Fiona and the team were all such great help with my move. Couldn't fault them at all, always on hand to answer any questions and letting us view the house extra times so we could really make sure it was what we wanted. Would definitely recommend Carter Jonas and would definitely use them again if I ever need to! Thank you to all 😁PositiveResponsiveness, Professionalism
Hi Jess, thank you for taking the time to leave a positive review - your feedback means a lot to our teams. We're very glad we could help, and will always be here if you need us again in future!
5/5
GoogleAndrew was excellent, always contactable and was able to answer any questions I had. The prose’s was smooth, would recommend!
Hi Harry, thank you for your review. We are pleased to hear that you received such an excellent service from Andrew. Please do not hesitate to contact us if there's anything else that we can help you with.
4/5
GoogleBeing new to the place, some years back, it was like a good friend helping out. Monika was professional, responsive and helped us given our immediate needs. Our requirements were specific and we got the right place suited for our needs. We have not changed the place till date. Would recommend new folks in town to definitely have a chat with the teamPositiveResponsiveness, Quality, Professionalism, Value
Hi Venkat, what lovely feedback - we're very pleased to have been able to help, and always around for a chat! Keep safe.
5/5
GoogleI recently rented with Carter Jonas for the first time and had a really good experience. They made everything simple and easy; it was a much smoother process compared to some I have had in the past with other groups. I would definitely work with them again.
Hi Abby, thank you for your review. It's great to hear that you had such a good experience with our lettings team in Newbury! Please do not hesitate to get in touch if there's anything else that we can help you with.
5/5
GoogleCarter Jonas & particularly, Rupert, were exceptional during the,always very stressful, process of buying our house. Communication was always fast & thorough & Rupert went above & beyond to get our purchase over the line with some very …
Hi Claire, thank you for your review. It's great to hear how well Rupert and the team supported you throughout the process of buying your house - we hope you enjoy your new home! Please do not hesitate to get in touch if we can help you with anything else.
5/5
GoogleI have nothing but praise for the high level of professionalism shown by the Carter Jonas letting team in Newbury. Fiona introduced us to our first experience in letting property. Everything was smoothed by Catherine who handled the whole negotiation with confidence and competence whilst Sarah dealt with the paperwork expertly and in a timely manner. I really can recommend them unreservedly.PositiveResponsiveness, Quality, Professionalism, Value
Hi Peter, Thanks for the wonderful review, our teams always appreciate when a happy customer takes the time to give them feedback. We're glad we could help!
5/5
GoogleVery happy with the service provided by Carter Jonas. Catherine and Sarah were very professional and efficient and a pleasure to deal with. My first time renting for quite a long time so was happy that the process was easy and I have a lovely apartment to move into.
Hi Richard, thank you for your review for our Newbury team. We're so glad we were able to make your renting process as simple as possible for you. We hope you enjoy your lovely apartment! Don't hesitate to reach out if there's anything else we can help you with.
5/5
GoogleI recently bought my first house advertised through Carter Jonas and, thanks to the guidance of Rupert, was able to go through the process with less hassle. They were quick to respond to any queries and offered any help they could when I asked for it. Overall, it has been a smooth experience with them.
Hello, thank you for your review. It's so great to hear that you had such a smooth and hassle-free experience with our Sales team, and with Rupert in particular. Please do let us know if there's anything else that we can do for you.
5/5
GoogleRecently used Carter Jonas to sell my late mothers house, and was very impressed by Andrew and his team at Newbury. He kept me updated at every stage of the process, and liaised with all parties involved with complete professionalism. I felt I was in safe hands from start to finish, and cannot recommend him highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Hi Deborah, Thanks for taking the time to leave such lovely feedback - our teams are always happy to hear from a happy customer! We're very glad we could help, we're always here if you need us again.
5/5
GoogleThanks to Monika and Sarah from Carter Jonas, I was able to rent a lovely flat in Newbury. These people are effective and reliable, I recommend this agency.
Hi Thomas, thank you for your review. We are so pleased that you received such a reliable service from Monika and Sarah. Please do let us know if there's anything else that we can do for you.
5/5
GoogleThe Newbury office lettings team (shout out to Monika and Jessica) provided really excellent service when I was looking for a flat in the town recently and then helped me transition into the property they found for me very smoothly. Their on-going maintenance service has also been really strong so far. Would thoroughly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Hi Chris, thanks for the lovely review, we appreciate you taking the time to let us know how we did. You know where we are if you need us!
5/5
GoogleWe rented a house with the assistance of Carter Jonas Newbury. Monika and the team were brilliant throughout the process. We would wholeheartedly recommend Carter Jonas.
Hi Vlad, thank you for your review. We are so pleased that you had such a positive experience with Monika and the team in Newbury. Please do let us know if there's anything else that we can do for you.
5/5
GoogleRupert recently concluded the sale of my property It was a long drawn-out transaction due to hiccups further down the chain - a test of endurance - but he remained wholly committed to it. A source of good counsel, clear direction and …
Hi Lucy, thank you for your review. We are delighted to hear that Rupert was so supportive throughout the sale of your property. If there's anything else that we can do for you, please do get in touch.
5/5
GoogleWe have recently brought and sold through Carter Jonas. Ed was our agent and point of contact through out and I’d highly recommend. The process was challenging but Ed was always calm and responsive to any of our queries and kept us well informed.
Hi Sally, thank you for your review. It's great to hear that Ed was able to assist you with the challenging process of buring and selling a property. Please do not hesitate to get in touch if there's anything else that we can do for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Carter Jonas's Newbury office has 164 reviews across 1 platform: 164 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Carter Jonas is rated 4.6 out of 5 across all 164 reviews, and 4.6 out of 5 on Google from 164 reviews, checked 9 October 2026.
Carter Jonas, 51 Northbrook Street, Newbury RG14 1DT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.