Carter Jonas reviews in Summertown, Newbury, York and 12 more

★★★★★ 5/5

Google

Rating only, no written review.

Calin · 13 December 2025 · Carter Jonas York

★★★★★ 5/5

Google

I have used Carter Jonas in york for many years. As a landlord I use them for their understanding of the local property market and great service. In particular Grace Wilson who always provides a professional service for the lettings; Communication and responsiveness is always good. Most importantly they make everything simple and stress free. They provide good value for money.

Nick · 13 December 2025 · Carter Jonas York

★★★★★ 5/5

Google

Fantastic service, great team and easy to work with. We have a large range of residential properties from cottages to houses and flats including new developments. Carter Jonas are able to deal with all aspects of letting. The occupants are always happy and we seam to always have a smooth handover with a warm welcome to the new tenants. I would highly recommend the team at Carter Jonas and love working with David and Grace! Thank you Vincent of VR Property Developers

Vincent · 13 December 2025 · Carter Jonas York

★★★★★ 5/5

Google

Susan (Sue) Linfoot has been an outstanding representative of Carter Jonas whilst dealing with our house selling efforts. She has always been polite, friendly, helpful and very prompt. She does credit to the agency - whose services and staff have always been first class.

T · 13 December 2025 · Carter Jonas York

★★★★★ 5/5

Google

Have used Carter Jonas to find tenants since 2019 for two small furnished properties where the tenants change each year, mostly. Such a professional service from Dave Sinclair and Grace Wilson at the York office, makes it so easy for me. All tenants have been thoroughly vetted and have been excellent with no issues.

David · 13 December 2025 · Carter Jonas York

★★★★★ 5/5

Google

Many thanks to all the team, the process of viewing, renting and documents were as smooth as it should be. Also, we received a great support after we moved in, and help with maintenance issues in a timely manner. Response time is brilliant from the team. Many thanks, keep going.

Helmi · 13 December 2025 · Carter Jonas York

★★★★★ 5/5

Google

Carter Jones of York handled our rental application back in May 2023. The process itself was made all the more easier by their procedures which though complex at times in order to comply with government regulations, caused us no concerns whatsoever. Everything was explained very carefully and the move into our new apartment happened exactly as and when it was supposed to. We have nothing but praise for their looking after our interests, just as much as for those of the landlords. There have been some staff changes since May '25 but Grace stands out for her success in easing our way through the paperwork and into our new home. Presently and for some time now, our day to day contact is with Jess and occasionally, Jess who as far as we are concerned, are the go-to ladies on a day to day basis. They are always so courteous and friendly. The perfect people on the end of the phone when an emergency might occur by way of a leaking tap or unserviceable cistern. They quietly get on and resolve such problems with ease. And lastly but by no means least is David Sinclair whom I believe line manages the 3 ladies in question. Although we have had little contact with David, we know that he is also as team player and always ensures that procedures are followed. Clearly, there is more to his job specs than that but at holiday and other times, he ensures to inform us of who we might need to contact in an emergency, whilst the office is closed for the duration. We have nothing but praise for both the Letting Agency in general and most certainly, David, Grace, Jess and Sally in particular! Thank you all.

John · 13 December 2025 · Carter Jonas York

★★★★★ 5/5

Google

It was my first experience seeking letting and get through final contract with cater jonas. …

안Sh · 13 December 2025 · Carter Jonas York

★★★★★ 1/5

Google

They are an absolute disaster. They hid details about the apartment we rented, it was a complete mess, they were late for the viewing, and their service is the worst I've ever seen (and I've been in the real estate industry for eight years). I don't understand how they can do things so badly. I've never seen anything like it. They charge six months' rent upfront for appalling service. I sincerely hope people realize this.

Jorge · 13 December 2025 · Carter Jonas London (47 Beauchamp Place)

★★★★★ 5/5

Google

I would highly recommend Carter Jonas and Kate Stevens if you are looking for a property to rent or a landlord looking to find a tenant. The service was first class from start to finish.

Imogen · 13 December 2025 · Carter Jonas London (47 Beauchamp Place)

★★★★★ 5/5

Google

I’ve worked with Carter Jonas for many years and have consistently found their service to be professional, efficient, and reliable. Lajla, Kate, and the team at Harrington Road are always accommodating and highly capable. They continue to provide us with excellent support.

Katharine · 13 December 2025 · Carter Jonas London (47 Beauchamp Place)

★★★★★ 5/5

Google

I was followed and advised by Giulio during the research of my property with great professionalism and seriousness. He helped me all along with all of my requests and doubts. Finding your perfect home is an important step, I would advise Giulio to anyone who is in that process because I’m sure he will look up to you and follow you in every step. Giulio is an agent that you can trust!

Melissa · 13 December 2025 · Carter Jonas London (47 Beauchamp Place)

★★★★★ 5/5

Google

Thank you so much, Kate, for all the support and tireless hard work you devoted to my property search. Although I sadly didn't end up renting through Carter Jonas, your unmatched knowledge of the local area helped me immensely in finding my dream property. Your organisational skills, meticulous attention to detail, and outstanding communication could not have been better. I would highly recommend this office based on your professionalism.

Harry · 13 December 2025 · Carter Jonas London (47 Beauchamp Place)

★★★★★ 5/5

Google

I I’ve known Lajla for many years and have worked with her on numerous occasions for both sales and lettings. She has consistently impressed me with her speed, efficiency, and ability to make the entire process smooth and stress-free. Lajla’s deep knowledge of the market, combined with her professionalism and attention to detail, ensures that everything runs seamlessly from start to finish. Her commitment to delivering excellent results and her personal touch make her stand out in the industry. I would highly recommend Lajla and Carter Jonas to anyone looking for top-notch property services.

Ahsan · 13 December 2025 · Carter Jonas London (47 Beauchamp Place)

★★★★★ 5/5

Google

We’ve worked with Lila and her team for 7+ years as maintenance contractors and have always found them friendly efficient and professional. Always willing to go the extra mile for their tenants and landlords. Couldn’t recommend them or Carter Jonas in general highly enough.

Daniel · 13 December 2025 · Carter Jonas London (47 Beauchamp Place)

★★★★★ 5/5

Trustpilot

Thank you Sue Linfoot @ Carter Jonas

Susan (Sue) Linfoot has been an outstanding representative of Carter Jonas whilst dealing with our house selling efforts. She has always been polite, friendly, helpful and very prompt. She does credit to the agency - whose services and staff have always been first class.

T · 9 December 2025 · Carter Jonas Oxford

★★★★★ 5/5

Trustpilot

Andrew was exceptional in dealing with…

Andrew was exceptional in dealing with both our sale and potential purchase of an apartment (he was the agent for both parties). He could not have done more to try to bring both sale and purchase to a successful conclusion. Great job Andrew and Carter Jonas

Alan · 9 December 2025 · Carter Jonas Oxford

★★★★★ 5/5

Trustpilot

Fantastic letting agents

Fantastic letting agents! Work with these guys on many property rentals of all shapes and sizes including developments which are newly complete and brought to the market. The service is friendly and the delivery is spot on each and every time. Would highly recommend Carter Jonas and enjoy working with David, Grace and the whole team.

Vincent · 8 December 2025 · Carter Jonas Oxford

★★★★★ 5/5

Trustpilot

A good service.

When there are problems with my buy-to-let property they have been sorted properly by, particularly Jessica, in Lettings. I have been in this market for over forty years and therefore have a wealth of experience to base my judgement on.

Hazel · 4 December 2025 · Carter Jonas Oxford

★★★★★ 5/5

Trustpilot

Great firm.

Rating only, no written review.

Consumer · 3 December 2025 · Carter Jonas Oxford

★★★★★ 5/5

Google

Just completed the sale of our apartment with Carter Jonas. Alex Booth has delivered an excellent personalised service throughout, providing an end-to-end service from market appraisal, marketing strategy, conducted viewings and regular liaison through to completion. This is our second smooth transaction with Alex and we would have no hesitation in recommending him to our friends and family.

Tony · 1 December 2025 · Carter Jonas Harrogate

★★★★★ 5/5

Google

We worked with Alex Booth at Carter Jonas for both our sale and onward purchase. The reason we chose them was simple - Alex. He came across as friendly, well informed, straight talking and very helpful from day one, and he was there to help us through every step of what was ultimately slightly tricky and time pressured process. Thank you for everything Alex and team at Carter Jonas.

Graham · 1 December 2025 · Carter Jonas Harrogate

★★★★★ 5/5

Google

Would not hesitate to recommend Alex Booth and the team at Carter Jonas. Alex has been brilliant managing both the sale of our house and our onward purchase. He is honest, has high integrity, is knowledgable and above all is a really nice guy to deal with. Thank you so much for all of your help and support in securing our new home.

Sophie · 1 December 2025 · Carter Jonas Harrogate

★★★★★ 5/5

Google

Selling a house that has been your home for forty years is difficult both in terms of the actions and tasks involved and the emotional impact. The service we received from Carter Jonas and in particular Alex Booth has been exceptional throughout the five month it has have taken from initial meeting to exchange of contracts. Alex was extremely responsive, very empathetic and gave good professional advice.

Denis · 1 December 2025 · Carter Jonas Harrogate