Trusted Agent profile Β· Clwyd, Gwynedd, Cheshire and more

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Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

2,157 reviews across 24 offices and 4 platforms

www.beresfordadams.co.uk/forsaleoffice/abersoch/9

Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Bangor (two offices), Wrexham (two offices), Mold (two offices), Colwyn Bay, Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 2,157 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

2,088

Reviews on Google

All 24 offices

Facebook logo

2.3 / 5

6

Reviews on Facebook

All 24 offices

The Trusted Agent logo

1.0 / 5

1

Reviews on The Trusted Agent

All 24 offices

Trustpilot logo

62

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Beresford Adams's 24 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 2,088 reviews on Google only. Show every review

5/5

Google

We did not have a proper check-in when we took over the property and discovered a number of issues that needed to be resolved. However, Kimberley Dafern from Beresford Adams Property Management Department visited the house to see the problems for herself and took prompt action together with the landlord to resolve them. Kimberley was understanding and efficient with a commendable sense of urgency in her desire to have a satisfied tenant. There are still a few residual inconveniences, but in general we are very happy with the service received.

Caroline Β· 14 June 2019 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 12 June 2024

Hi Caroline, many thanks for your 5* review. Despite some issues, I am pleased to read that Kimberley was both professional and effective in addressing the issues you had and hope any continuing concerns are also promptly dealt with. Best wishes, Tracey.

5/5

Google

Brilliant service! Louise is amazing, helpful and efficient. She provided constant support during entire process, always happy to help. Thank you, Louise!

Ioana Β· 14 June 2019 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 14 June 2024

Ioana, thank you for your review and 5* rating, it is very much appreciated. Kind regards, Mark

5/5

Google

Louise was fantastic helping me through the process. I would highly recommend to anyone. She sorted everything out and went through everything with me, she couldn’t have been more helpful.

Pauline Β· 14 June 2019 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 14 June 2024

Thank you Pauline for your wonderful 5* review and I am really pleased that based on your experience you would have no hesitation in recommending our team. Kind regards, Scott.

5/5

Google

Efficient and keen to help us in our property search. Nathan is particularly approachable, friendly and goes out of his way to give advice and guidance - especially helpful as we don't know the area!

Katy Β· 14 June 2019 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 14 June 2024

Thank you Katy for your 5* review and kind comments. It's good to know that Nathan and the team provided you with efficient service. All the best, Mike.

5/5

Google

Recently moved into a beautiful new property and the whole process was made 10x easier with the help of Beresford Adams specifically Louise Thorpe, she was extremely helpful and very friendly handled any issues we had during the process, 5 star customer service at all times πŸ‘ …

Lisa Β· 14 June 2019 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 14 June 2024

Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

5/5

Google

Great service. Louise was lovely from the viewing to signing the contracts. She was helpful and approachable. I am very happy to be letting a flat through the company. Highly recommend!

Heather Β· 14 June 2019 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 14 June 2024

Thank you for your brilliant 5* review and recommendation! I will of course make sure your kind words about Louise and the team are passed onward. Kind regards, Scott

1/5

Google

I would not recommend Beresford Adams! My wife arranged a valuation of our property to get an appreciation of current market value. She was honest from the beginning, advising that we are not currently looking to sell, only to seek advice on whether it is beneficial to do further works. The appointment was cancelled 1.5 hours before they were expected because we were not in a position to sell, they did not think they could advise us accordingly. My wife took a day off work to prepare and be there for the appointment, only for it to be cancelled at such short notice. Many forums on the internet claim that estate agents are happy to offer valuations, even if you are not in a position to sell as they hope it will create a good image of the company in the hope that when the time is right you might use their services.....this is clearly not the case for Beresford Adams Wrexham branch! They are a bunch of time wasters and tried to blame the time delay in reaching their decision, not to attend on a junior member of staff whom had just started, rather than be honest and admitting it was because currently there is no financial benefit for them at this moment in time, a rather short-sighted way to operate in my opinion. Very disappointed.

Marc Β· 14 June 2019 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 14 June 2024

Hello Marc, I am sorry to read that you are feeling disappointed. I can assure you that all of our branches offer a no obligation valuation. So we can look further into your experience, please do get in touch with us at review@countrywide.co.uk, if you wish. Kind regards Emma

5/5

Google

Beresford Adams manage my property in Wrexham, always found them to be highly professional, helpful and friendly to deal with. They make the letting process really easy and stress free. Would definitely recommend.

A Β· 14 June 2019 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 14 June 2024

Thank you for your 5* review and recommendation of our Lettings team at Beresford Adams, Wrexham. Kind regards, Scott.

5/5

Google

The service, feedback and quality of information from Beresfod’s has been exceptionally good in the three years that I have been using them. Any problems are reported and dealt with quickly and efficiently, they have been flexible and professional in their approach to requests both from myself as landlord and from my tenants, and the responses to any issues have been very prompt and efficient. I must give a special mentoon to Louise, who is proactive, friendly, reliable and easy to deal with. It is always a pleasure to speak to her.

Julian Β· 14 June 2019 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 14 June 2024

Thank you Julian for your 5* review and kind comments. I'm pleased to hear that the branch have provided great service during your time dealing with them. All the best, Mike.

5/5

Google

Really helpful service from the lettings team at Beresford Adams, I was on with another agent under a fully managed service, but yet was doing all of the management myself, even sat the rent smart wales licencing exam. The team were very honest and tailor made a management package to suit my needs. Would highly recommend to anyone wanting a professional and honest service.

Tommy Β· 14 June 2019 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 14 June 2024

Thank you Tommy for your wonderful 5* review. I am really pleased to see that you would recommend our lettings team to anyone wanting a professional and honest service. Kind regards and best wishes, Scott.

5/5

Google

Highly recommend Beresford Adams. My property was empty for over 3 months when I changed estate agents to Beresford Adams, they had a tenant in within a month. The service is very professional, they have kept me up to date at all times during the initial search and since the tenant has been in the property. The reports that they send out are also very detailed and give you piece of mind that your property is being well looked after. As with most things in life, there have been a few problems, but every query I have had has been dealt with very quickly. They accidently over charged me and the money was returned to me within a couple of day, no messing around. If you are looking for a professional, no hassle service, I would definitely recommend Beresford Adams.

Nikki Β· 14 June 2019 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 14 June 2024

Hi Nikki, apologies for the late response. I wanted to say thank you for such a kind review. It is always a pleasure to receive such a glowing recommendation. Best wishes, Mark

5/5

Google

A1 professional service!

Richard Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Richard, many thanks for your 5* review! Best wishes, Tracey.

5/5

Google

Brilliant service from the whole team at Beresford Adams.

Laura Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Thank you Laura for your 5* review of the whole team at Beresford Adams, Chester and the service they provided to you. Kind regards, Scott.

5/5

Google

Lindsey was really helpful with everything! An absolute star!

Jay Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Thanks Jay, for your 5* review. Great you had a positive experience with Lindsey at Beresford Adams. Best wishes, Tracey.

5/5

Google

Absolutely fantastic service, especially Amy, extremely helpful! Great contact and support especially during difficult days. Thank you

Mark Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Hi Mark, Thank you for taking the time to leave us this excellent review, it's great to see that Amy and the team were once again able to provide their proven 5 star service. Kind Regards, Sarah

5/5

Google

Lovely staff made my whole process really easy, and I’m quite dim when it comes to this stuff so for me to find it easy means they must be absolutely fab!!

Charlie Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Thank you Charlie for your kind comments and 5* review. I'll be sure that your words are passed on to the team. Kind regards, Mike.

5/5

Google

I bought and sold both my properties through Beresford Adams, throughout the process they have kept me fully informed. All of the team are very helpful thank so much.

David Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Thank you David for your 5* review and kind comments. I'm pleased to hear that excellent service was provided during both the sale and purchase of your properties. All the best, Mike.

5/5

Google

BA have managed my property for over 6 years, amazing personal service from Debbie Mason always there happy to help and she gets things done! Highly recommended

Joanne Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot

5/5

Google

Fantastic service.! Amy and Sara have very helpful from initial viewing through to picking up the keys to my new home! Will use again! Thanks ladies!

D Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Many thanks for the excellent 5* review, best of luck settling into your new home. Kind regards, Lucy

5/5

Google

Worked with Jennie Morris to get my property on the market and rented out. She went above and beyond what I would have ever expected!! Great service. Thank you for such a quick turnaround. Would recommend you highly.

Dean Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Wonderful to read your wonderful words about the 5*service you received from Jennie at our Beresford Adams branch in Chester. Thank you for your wonderful recommendation, Scott

5/5

Google

The service given by the lettings team - in particular Lindsey - is fantastic. She really does go above & beyond to assist with every query, provide advice where necessary, and generally helps out on every issue. She ensures the process is as smooth & simple as possible - highly recommended.

Hollie Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Thanks Hollie for your recommendation and 5* rating. Kindest regards, Mark

5/5

Google

We are some distance from Chester so it is very reassuring to know that we can rely on B.A. in the form of Debra Mason to help get problems such as plumbing issues resolved with minimum fuss. Debra is very conscientious and thorough and inspires confidence that the property will be properly managed.

John Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Thank you John for your glowing 5* review of our Beresford Adams team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

5/5

Google

My brother and I would like to thank the sales team who assisted during the sale of our property. We have would also like to express our thanks to Katrina in the Beresford office. She was always pleasant, extremely helpful and very supportive throughout the sale which at times was very stressful.

Carole Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Hi Carole, thank you for your 5* review. It's good to know that Katrina provided you with such great service. Kind regards, Mike.

5/5

Google

Absolutely fantastic service, especially Katrina and Amy have been extremely helpful! Great contact, always providing support when needed. We’ve gone through very long and difficult process of buying a house but they’ve made our experience better. Thank you once again!

Daria Β· 14 June 2019 Β· Beresford Adams Chester (1-3)

Agent replied Β· 12 June 2024

Thank you Daria for your glowing 5* review and recommendation. I will of course make sure your kind words are forwarded to our Beresford Adams team. Kind regards, Scott.

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Questions about Beresford Adams

Which Beresford Adams office has the most reviews?

Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 239.

Where are the Beresford Adams offices?

The 24 Beresford Adams offices, by town:

Has Beresford Adams won any awards?

Yes. In The Trusted Agent 2026 awards: Beresford Adams, Clwyd won Trusted Agent.

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