Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
★★★★★
2,157 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Bangor (two offices), Wrexham (two offices), Mold (two offices), Colwyn Bay, Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 2,157 reviews on four platforms, rated 4.5 out of 5 overall.
2,088
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
1
Reviews on The Trusted Agent
All 24 offices
62
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 2,088 reviews on Google only. Show every review
5/5
GoogleDealt with a gentleman called matthew and he was an absolute pleasure to deal with. He is extremely polite and well mannered and has superb customer service. Would definitely recommend to others.
Thank you Donya for your superb 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend Matthew and the Beresford Adams team. Best wishes, Lucy.
5/5
GoogleThe. Team in Mold have been very helpful especially Sian, nothing has been too much trouble. She has been a 'Star' helping me through what at times has been very stressful assuring me she is with me all the way on the journey.
Thank you for this excellent 5 star review Carol! It is great to hear that Sian from the Beresford Adams team in Mold has been a star and helped you through the whole process! Best wishes, Maryjane.
5/5
GoogleWe bought our first home through Beresford Adams after another sale falling through with a competitor. We were provided with advice, updates and general help the whole way through and the sale completed in just under 7 weeks! We couldn't have been happier with the service and would always return to Beresfords in the future for any help with buying or selling a property.
Congratulations on your first home purchase and thank you for this fantastic 5 star review and recommendation.The Beresford Adams team in Mold are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire process of a sale or purchase. It's great to see that you were able to benefit from their excellent service. Many thanks, Sarah.
5/5
GoogleFantastic service, lots of contact and helpful advice every step of the way - Thank you.
Thank you Sarah for your wonderful 5* review of our team at Beresford Adams in Mold. It is great to read that you have received such wonderful service. Kind regards, Scott.
1/5
GoogleTake your own photos before renting property from these. They’ll try and invoice you for tiny scratches that were already there.
Hello Jonesy Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please get in touch with us and we will be more than happy to discuss any issues with you. Kind regards, Chris
5/5
GoogleI had no regrets choosing to sell my house threw beresford Adams mold branch. All the staff went above and beyond to ensure I got the sale I needed to purchase my next house. I couldn’t fault them at all as a company, nothing was too much, Brogan was amazing and so helpful !! I advise any one looking to sell, buy or rent to consider using beresford over all othe local companies, there fees may be cheaper but their is a reason for this !!! Thanks again to every one in the mold branch !!
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
5/5
GoogleWe used Beresford Adams to rent our property and they were brilliant every step of the way. Sophie kept us fully informed and made sure we understood the entire process. Thank you so much for your hard work we will be sure to use you again!
5/5
GoogleI went through Sophie Davies-Cooke to find my first home, we viewed a couple of properties and found the perfect home after a week or so! Sophie was extremely helpful from start to finish and remains extremely helpful during the tenancy. I would 100% go through Sophie for a rental again in the future. Professional yet friendly.
Thank you Abbie for your 5* review about Sophie and the team at Beresford Adams in Mold. It is great to read that you found Sophie so helpful throughout your tenancy. Thank you very much for your wonderful recommendation. Kind regards, Scott.
5/5
GoogleMy sales agent was Brogan Craine, she was amazing, proactive, creative, polite, courteous, always returned my calls and emails, stayed late to get the job done, went out of her way to get the sale exchanged. All in all she took the role of an estate agent to whole new level. As a property lawyer, for the past 30 years, I am used to dealing with agents and Brogan is definitely the best i have ever dealt with. Highly recommended, she's the best!
Congratulations on the sale of your property. The Beresford Adams team in Mold aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. I will share this great 5 star review with Brogan and the entire team. Many thanks, Sarah.
5/5
GoogleWe bought a repossession from Beresford Adams Mold branch, and I can honestly say that without the tenacity and persistence of Brogan, given the tight timescale for completion after viewing (28 days), we would not have been able to meet the bank’s deadline. She was incredibly accommodating and we were able to visit the property on multiple occasions, often at short notice. She is incredibly easy to work with and we are very grateful we were able to purchase the property through her.
Thank you Benjamin for your wonderful 5* review of Beresford Adams in Mold. It is great to see that during the tight sales progression period you were supported fully by Brogan and that the result was a happy one. Best wishes for your new home, Scott.
5/5
GoogleAbsolutely fantastic service from the lettings team sophie and annie were very helpful and brilliant at their job. Would highly recommend.
Thank you Matthew for your recommendation. Best wishes, Mark
2/5
GoogleI don't know why there are so many 5 star reviews, never get a call back, never get any response, or any updates, been awaiting repairs for months - Again with no updates. Can't level up to the Tenancy Ombudsman because I dont get acknowledgements from anyone, by far the worst Letting Agent I've run into so far.
Sophie, I am sorry to read that Beresford Adams did not meet your expectations. Please email review@countrywide.co.uk with the full details and these will be investigated. Kind regards, Mark
5/5
GoogleFantastic service, especially from lettings manager Sophie Davies-Cooke. Many thanks
Thank you Kristie for your 5* review. All the best, Mike.
5/5
GoogleWe have been going through a difficult purchase for several months now. I can only thank the team at Beresford Adams in Mold they have made every effort possible to help, chasing solicitors etc. Thank you for going above and beyond.
Thank you Alan for your and glowing 5* review of our local Beresford Adams team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleSian provided an excellent service in the sale of a property for us. She gave clear and timely feedback on all stages of the process. Thank you for the excellent service recieved.
Deborah, thanks for taking the time to leave your review. Best wishes, Mark
5/5
GoogleAll of the staff were brilliant from the beginning to the end of the selling process of our property.Always checking that we were well informed and giving feedback .Well done A very happy client.
Thank you Sharon for taking the time to leave us your 5* review! I will, of course, make sure your kind words are forwarded to our local Beresford Adams team. Kind regards, Scott
5/5
GoogleRecently changed my mortgage through Nikita in Mold, I previous went through a broker 2 years ago as a first time buyer and felt the whole process extremely stressful. Nikita kept me at ease the whole time whilst saving me £65 a month and reducing my term. Would highly recommend.
Thank you Craig for your wonderful 5* review about our local Financial Advisor at Beresford Adams! It is great to read that you would highly recommend us and I will, of course, make sure you kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleThanks to Jackie and staff at Beresford Adams Mold, very professional and friendly service when I requested valuation of property for sale. Extremely helpful and given expert advice,would have no hesitation using your services in future.
Thank you Lesley for your 5* review and kind comments. I'm pleased to hear that you would recommend Jackie and the team in the future. Kind regards, Mike.
5/5
GoogleI have had a property managed by Beresford Adams for over 18 months now - this is the first time I have ventured into property letting. Its been a learning curve for me and stressful at times. Fortunately for me Debbie Mason has been excellent and has managed all aspects of letting my property. Debbie is exceedingly well organised - very professional and at the same time very friendly. Many thanks Debbie.
Thank you Peter for your fantastic 5* review of your letting experience with Beresford Adams. It is great to see that Debbie was exceedingly well organised, very professional and friendly. Best wishes Emma
5/5
GoogleRating only, no written review.
5/5
GoogleChris was our mortgage advisor, he was so patient and good with me and my partner. He went above and beyond and nothing was too much trouble. Would highly recommend. Thanks for everything.
Thank you Tesni for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
5/5
GoogleMe and my wife were looking for our first house when one came up with Beresford Adams. We really liked one and we needed to arrange a mortgage. They passed us onto Chris who is in-house mortgage Advisor. Within the first meet we knew we had …
Thank you Skip for your glowing 5* review of our Beresford Adams team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
1/5
GoogleRating only, no written review.
Good morning Shaun, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleBuying our first home was made a whole lot easier by Beresford Adams in-house mortgage advisor Chris, a genuine guy for whom nothing was ever too much trouble, I would 100% recommend if you are ever looking for mortgage advice.
Thank you Robert for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chester (1-3) has the most, with 281 reviews rated 4.2 out of 5, followed by Prestatyn with 239.
The 24 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent.
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