5/5
GoogleFantastic service from the Agency. The service provided by Amy was outstanding.
Agent replied
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more
★★★★★
2,157 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Bangor (two offices), Wrexham (two offices), Mold (two offices), Colwyn Bay, Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 2,157 reviews on four platforms, rated 4.5 out of 5 overall.
2,088
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
1
Reviews on The Trusted Agent
All 24 offices
62
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
- Beresford Adams Chester (1-3)1-3, Friarsgate, Grosvenor Street, CH1 1XG281 reviews · 221 on Google (4.6)11 in the last 90 days
- Beresford Adams Prestatyn96-97 High Street, LL19 9AP239 reviews · 239 on Google (4.8)24 in the last 90 days
- Beresford Adams Chester (3 Friarsgate)3 Friarsgate, Grosvenor Street, CH1 1XG235 reviews · 234 on Google (4.5)26 in the last 90 days
- Beresford Adams Conwy (22 Conway Road)22 Conway Road, Colwyn Bay, LL29 7HT221 reviews · 161 on Google (4.8)9 in the last 90 days
- Beresford Adams Conwy (18 Madoc Street)18 Madoc Street, Llandudno, LL30 2TL193 reviews · 133 on Google (4.6)1 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, LL57 1UL150 reviews · 150 on Google (4.6)8 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE150 reviews · 150 on Google (4.4)8 in the last 90 days
- Beresford Adams LettingsThe Cross, CH7 1ER146 reviews · 86 on Google (4.6)2 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, Bangor, LL57 1UL143 reviews · 137 on Google (4.6)6 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE137 reviews · 137 on Google (4.5)7 in the last 90 days
- Beresford Adams Colwyn Bay13 Penrhyn Road, LL29 8LG126 reviews · 126 on Google (4.8)0 in the last 90 days
- Beresford Adams Holywell Sales10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG105 reviews · 45 on Google (4.7)3 in the last 90 days
- Beresford Adams Holywell (10 Tower Gardens)10 Tower Gardens, Holywell, CH8 7TG103 reviews · 43 on Google (4.7)1 in the last 90 days
- Beresford Adams Mold (The Cross)The Cross, CH7 1ER99 reviews · 99 on Google (4.6)1 in the last 90 days
- Beresford Adams Caernarfon29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB97 reviews · 37 on Google (4.6)3 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU79 reviews · 19 on Google (4.3)2 in the last 90 days
- Beresford Adams Holyhead7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL60 reviews · 0 on Google1 in the last 90 days
- Beresford Adams Holyhead (7-9 Market Street)7-9 Market Street, LL65 1UL23 reviews · 23 on Google (4.7)2 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU20 reviews · 20 on Google (4.2)1 in the last 90 days
- Beresford Adams Menai Bridge15 High Street, LL59 5EE17 reviews · 17 on Google (3.9)1 in the last 90 days
- Beresford Adams AbersochThe Harbour, LL53 7AP16 reviews · 16 on Google (4.9)1 in the last 90 days
- Beresford Adams Conwy (2 Lancaster Square)2 Lancaster Square, LL32 8HT9 reviews · 9 on Google (4.6)0 in the last 90 days
- Beresford Adams Rhyl20 Wellington Road, LL18 1BG4 reviews · 4 on Google (5.0)0 in the last 90 days
- Beresford Adams Ruthin33 Well Street, LL15 1AF1 reviews · 1 on Google (5.0)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 2,088 reviews on Google only. Show every review
Google5/5
GoogleWe’re relocating to Anglesey and found a property for my dad through Beresford Adams in Bangor. The team have been amazing from start to finish and have really made it all a stress free experience. Would highly recommend
Agent replied
Thank you Abi for taking the time to leave such a kind review. Best wishes with the move. Kind regards, Mark
2/5
GoogleI purchased a property via this company what I hadn’t realised was that a person in the office was the owners best friend with a consequence, that it became a big problem to the extent I was phoned up regarding asbestos removal by the agent and asked to contribute this was done but on arrival after buying the asbestos had not been moved the sellars had not taken out the contents which left the property unaccessible for my removal team . The agents stated electric was certified and this did not happen on arrival the electric had no earth it’s been a nightmare and cost a lot to sort out, not helped by the agents concerned. Do not buy from this agency
Agent replied
We are sorry to hear of your dissatisfaction, you do not appear to have been a Customer of our Mold Branch, if you can get in contact we will look to investigate matters further.
5/5
GoogleBrilloant customer service from the whole team, in particular Sara was always on hand to answer any queries and really knew her stuff! We also used the mortgage services with Andrew, he helped obtain a new mortgage and saved us money on others too. We would highly recommend this branch and all their services!
Agent replied · 24 October 2024
Thank you Philippa for your 5* review. I'm pleased to hear that you would recommend the team in the future. All the best, Mike.
5/5
GoogleBrilloant customer service from the whole team, in particular Sara was always on hand to answer any queries and really knew her stuff! We also used the mortgage services with Andrew, he helped obtain a new mortgage and saved us money on others too. We would highly recommend this branch and all their services!
Agent replied · 23 October 2024
Thank you Philippa for your 5* review. I'm pleased to hear that you would recommend the team in the future. All the best, Mike.
1/5
GoogleAbsolutely disgusted with the service of this place. Had a viewing appointment booked and confirmed for Saturday and travelled 215 miles to view a property, only for no one to show up. Waited for almost an hour in the rain, not even so much as a courtesy call to let us know no one would be coming, and calls to their office phone went unanswered. Travelled a further 20 minutes to their Bangor office only to find them closed up early. Would give 0 stars if I could, expected some level of professionalism but have been left incredibly disappointed, out of pocket for 430 miles of fuel and extremely angry.
Agent replied
Hi Alice, Please contact us via review@countrywide.co.uk. with full details of your experience so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)
1/5
GoogleRating only, no written review.
Agent replied
Good afternoon, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleSophie you are amazing. Thank you so much for finding us a home..you definitely went the extra mile..thank you so much for your perseverance.
Agent replied
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
GoogleRating only, no written review.
5/5
GoogleAll the girls at the office were amazing. thanks so much to Leanne,Lisa,Janice and Heather for helping me get to the completion today...
Agent replied · 22 October 2024
Thank you Emma for your wonderful 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott
5/5
GoogleLeeanne and the gang at Beresford Adams Estate Agents on Holywell High Street have been absolutely fabulous, from start to finish. They made it easy to buy my house, went out of their way to help and gave consistent excellent advice. Would highly recommend using them when selling or buying a property.
Agent replied · 22 October 2024
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
5/5
GoogleThe team at Beresford Adams Caernarfon have been brilliant, professional, friendly and efficient. The sale they dealt with for me was tricky and they went beyond the call of duty to help sort things out.
Agent replied · 23 October 2024
Many thanks Caroline for your amazing 5* review. It gives me great pleasure to read the Berefords Adams team were once again professional, friendly, efficient and provided you with a brilliant service. Best wishes, Lucy.
5/5
GoogleThe Team at Beresford Adams were great in dealing with our house purchase. They went above and beyond to help out when the purchase became difficult. All our enquiries were dealt with very quickly and professionally. I wouldn't hesitate in recommended them.
Agent replied · 23 October 2024
Wonderful to read Odette that you had a fantastic experience with our local Beresford Adams team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
5/5
GoogleMy House had been on the market for a year and a half and today I exchanged...! The team in Mold have been absolutely fantastic and worth their fee...! My situation was complicated due to having tenants and the buyer also having a chain however we all crossed the line at the same time and that was mainly down to great communications great people being honest and managing everybody expectations. I've never sold a house before and Sian and TEAM MOLD were amazing to say the least......! x champagne tonight....!
Agent replied
It is wonderful to read your great 5* review and recommendation! I will pass your kind comments onward to our local team. Best wishes, Scott
5/5
GoogleSales staff were fantastic! My house sale was complicated at times but the team really helped me through it, especially branch manager Sian and sales negotiator Jacqui. They're all so friendly and personable and they helped to make the process a lot less stressful. Would definitely recommend if thinking of selling.
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Beresford Adams team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.
5/5
GoogleWe had a great experience renting out first home. Matthew made us feel very welcome and helped us through every step of what we thought would be extremely daunting. Our worries were quickly layed to bed. Such great service and friendly atmosphere. Thanks Matthew and the team. We look forward to dealing with you in future.
Agent replied
Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our Beresford Adams branch were professional and helpful. 'Thank you for the recommendation. Kind regards, Lucy
5/5
GoogleMoving house is one of the most stressful things you will ever do, and with the chain I was in there were so many hurdles. However, the team at Beresford Adam's Wrexham did everything they could to make it as smooth as possible. The team is made up of genuine, reliable and friendly people who will go the extra mile and keep in touch all the way through the process. I don't want to move again any time soon, but I would definitely use them again. Thank you!
Agent replied
It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott
5/5
GoogleGreat lettings team, excellent service
Agent replied
Thank Laura for the amazing 5* review. Best wishes, Lucy
5/5
GoogleWould definitely recommend. The team were professional and very helpful.
Agent replied
Thank you for your 5* review and kind comments! Best wishes, Scott
5/5
GoogleI worked with Louise and she was amazing! The process was smooth and she was extremely helpful and patient
Agent replied
Many thanks for taking the time to leave us this wonderful 5* review. Best wishes, Lucy
5/5
GoogleJessica Smith was very efficient in arranging a shower repair for our tenants. It was processed and resolved quickly, thank you.
Agent replied · 26 August 2024
Hi Alwyn Thank you very much for this review and 5* rating! I am delighted to hear that Jessica provided such good service! Kind regards, Jake
5/5
GoogleGreat service. Louise was lovely from the viewing to signing the contracts. She was helpful and approachable. I am very happy to be letting a flat through the company. Highly recommend!
Agent replied · 30 July 2023
Thank you for your brilliant 5* review and recommendation! I will of course make sure your kind words about Louise and the team are passed onward. Kind regards, Scott
5/5
GoogleRecently moved into a beautiful new property and the whole process was made 10x easier with the help of Beresford Adams specifically Louise Thorpe, she was extremely helpful and very friendly handled any issues we had during the process, 5 star customer service at all times 👍 …
Agent replied
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleThe service, feedback and quality of information from Beresfod’s has been exceptionally good in the three years that I have been using them. Any problems are reported and dealt with quickly and efficiently, they have been flexible and professional in their approach to requests both from myself as landlord and from my tenants, and the responses to any issues have been very prompt and efficient. I must give a special mentoon to Louise, who is proactive, friendly, reliable and easy to deal with. It is always a pleasure to speak to her.
Agent replied
Thank you Julian for your 5* review and kind comments. I'm pleased to hear that the branch have provided great service during your time dealing with them. All the best, Mike.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Beresford Adams
Which Beresford Adams office has the most reviews?
Chester (1-3) has the most, with 281 reviews rated 4.2 out of 5, followed by Prestatyn with 239.
Where are the Beresford Adams offices?
The 24 Beresford Adams offices, by town:
- Abersoch: The Harbour, Abersoch, Caernarfonshire, LL53 7AP
- Bangor (282 High Street): 282 High Street, Bangor, Gwynedd, LL57 1UL
- Bangor (282 High Street): 282 High Street, Bangor, LL57 1UL
- Caernarfon: 29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB
- Chester (1-3): 1-3, Friarsgate, Grosvenor Street, Chester, CH1 1XG
- Chester (3 Friarsgate): 3 Friarsgate, Grosvenor Street, Chester, Cheshire, CH1 1XG
- Colwyn Bay: 13 Penrhyn Road, Colwyn Bay, Conwy, LL29 8LG
- Conwy (18 Madoc Street): 18 Madoc Street, Llandudno, Conwy, LL30 2TL
- Conwy (2 Lancaster Square): 2 Lancaster Square, Conwy, LL32 8HT
- Conwy (22 Conway Road): 22 Conway Road, Colwyn Bay, Conwy, LL29 7HT
- Holyhead: 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL
- Holyhead (7-9 Market Street): 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL
- Holywell (10 Tower Gardens): 10 Tower Gardens, Holywell, CH8 7TG
- Holywell Sales: 10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG
- Lettings: The Cross, Mold, CH7 1ER
- Menai Bridge: 15 High Street, Menai Bridge, Gwynedd, LL59 5EE
- Mold (The Cross): The Cross, Mold, Clwyd, CH7 1ER
- Porthmadog (148 High Street): 148 High Street, Porthmadog, LL49 9NU
- Porthmadog (148 High Street): 148 High Street, Porthmadog, Gwynedd, LL49 9NU
- Prestatyn: 96-97 High Street, Prestatyn, Clwyd, LL19 9AP
- Rhyl: 20 Wellington Road, Rhyl, Clwyd, LL18 1BG
- Ruthin: 33 Well Street, Ruthin, Clwyd, LL15 1AF
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, Wrecsam, LL11 1BE
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, LL11 1BE
Has Beresford Adams won any awards?
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent.
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