★★★★★ 5/5
GoogleAs a tenant looking for a rented property in a stressful environment where lots of potential tenants where looking at each property I found this team made the process as easy as it could be for me. They were informative, supportive, made me feel calmer and can't thank them enough for this. Much praise for their friendly and professional work. Thank you.
SUSAN · 25 March 2020 · Beresford Adams Prestatyn
Agent replied
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleThankyou very much to hailey from beresford Adam's colwyn bay shes been the worlds best help and we couldnt of asked for more. She helped me and my family with everything we asked her for help with and more. Highly reccomend her to anyone.
John · 25 March 2020 · Beresford Adams Colwyn Bay
Agent replied
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleWould like to offer a big thanks to Martin for his mortgage advice, and Shan and Lisa in the branch for their assistance in finding and purchasing our first home. A friendly and helpful team who I'd have no reservations dealing with again.
Brendan · 25 March 2020 · Beresford Adams Bangor (282 High Street)
Agent replied
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 12 March 2020 · Beresford Adams Prestatyn
★★★★★ 5/5
GoogleRating only, no written review.
Neil · 12 March 2020 · Beresford Adams Prestatyn
Agent replied
Thank you for your 5* review, kind regards Donna (customer relations).
★★★★★ 1/5
GoogleI did want give a zero star but to write a review you have to give at list one .
We did choose this people to put our house on the market in a difficult time , and they stab us on our back !!!!
NOT VERY TRUSTY AGENTS
Start from the Boss Call James
I still don’t believe they force entry in our property and change the locks !!!!
Luciana · 9 March 2020 · Beresford Adams Wrexham (53 Hope Street)
Agent replied
Hi Luciana,
The Customer Relations Team have contact the local team about your review and they are disappointed to see such a review. After discussing your concerns with the local team I have been able to confirm that no one called James or similar works in this location. The team are also unable to locate any records for yourself.
With this in mind, I do believe your review may have been left against the wrong branch/company. However, should you wish to discuss further please do contact us at review@countrywide.co.uk.
Kind regards, Scott (Customer Relations)
★★★★★ 5/5
GoogleWe used Beresford Adams to provide a probate valuation on our late Mother's bungalow. They were just brilliant at a very difficult time, so when we came to put the bungalow on the market we had no hesitation in asking them sell it for us. Once again we can't praise and thank everyone enough for there friendly, professional and excellent service throughout what transpired to be a longer than expected sale. Thanks so much to the whole team, Louise, Cherry, Katrina, Tuin and especially Amy who endured a lot of hassle on our behalf and who never lost her sense of humour or professionalism. The only thing I would do differently is to use an independent conveyancer rather than CCS. Would we recommend Beresford Adams..... I think you can already judge that our answer is a resounding YES, without hesitation or reservation.
Steve · 9 March 2020 · Beresford Adams Chester (3 Friarsgate)
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleAbsolutely Fantastic Service from everyone at Beresford Adams - wouldn’t use any other estate agent.. Professional, friendly and fantastic communication - Nothing is too much trouble. Special thank you to Amy and Louise :)
Julie · 26 February 2020 · Beresford Adams Chester (3 Friarsgate)
Agent replied
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
★★★★★ 5/5
GoogleAs a first time ever experience Stepping inside was the best step ever.. helpful...patient with my lack of knowledge, great clear no pressure advice... no worries to big or to small that couldn’t be solved .Great service great cup of tea and wouldn’t hesitate to recommend to anyone..
Billie · 26 February 2020 · Beresford Adams Chester (3 Friarsgate)
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleHuge thank you to George and the lettings team for going above and beyond to make a stressful time as easy as possible. I had to move due to landlords change in circumstances, and when I found another property with Beresford, George handled everything including negotiation with both the old and new landlord, coordinating tenancy start and end times, all to make sure my kids and I had a new place to call home as soon as possible. Thank you!
Leanna · 26 February 2020 · Beresford Adams Chester (3 Friarsgate)
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
GoogleProperty sale had lots of interest from the start after becoming available on the market and is now progressing well with the help and updates of the sale from Liz and Nathan.
Gary · 25 February 2020 · Beresford Adams Wrexham (53 Hope Street)
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleAysha has been so helpful in finding the right investment property for me, I live far away and she has tried her best to accommodate me with viewings etc to my time schedule. She has also been great with putting offers forward to sellers to try and speed up the process for me and general communication. I'd recommend using Aysha to anybody looking to purchase property in the area.
Isabella · 24 February 2020 · Beresford Adams Prestatyn
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleI can honestly say I have never met a lettings team like the team at Beresford Adams, Prestatyn. They have guided us through an application process that hasn't been as smooth as we thought but the support they have provided has been amazing. Where the vetting process can sometimes be lengthy this team have patience with customers, a good sense of humour and an understanding that applicants are service users as well as the homeowners and they will treat you with respect from start to finish. Well done to Jess, Hannah, Sam and the lovely lady who guided us around our future home! Keep up that team work, you are all fab!
Donna · 24 February 2020 · Beresford Adams Prestatyn
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Donna.
★★★★★ 5/5
GoogleAs a first time landlord I was quite unsure about processes involved with renting my property out. Sophie Davies-Cooke, the lettings manager in Mold helped me every step of the way. She reassured me when I had any queries, was extremely organised, efficient and diligent. I honestly couldn’t recommend Sophie enough! If I could give her personally, 10 stars I would.
Jenna · 24 February 2020 · Beresford Adams Mold (The Cross)
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleSo iv recently sold my house with Beresford Adams, they have been brilliant I would highly recommend. The staff are extremely helpful especially Sara they handled everything perfectly. Would use again.
Bill · 24 February 2020 · Beresford Adams Mold (The Cross)
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleVery happy with the service. Rented my house out through BA, very efficient and kept me informed all the away and nothing was too much trouble. Thank you. Would recommend to any other landlord 5/5
Jack · 24 February 2020 · Beresford Adams Bangor (282 High Street)
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleRating only, no written review.
Fenella · 11 February 2020 · Beresford Adams Wrexham (53 Hope Street)
Agent replied
Thank you for the five-star rating. Kind regards, Donna.
★★★★★ 1/5
GoogleRating only, no written review.
A · 10 February 2020 · Beresford Adams Bangor (282 High Street)
Agent replied
Dear UK UTD,
Please contact us via review@countrywide.co.uk to allow us to understand further any concerns you may have that lead to your rating. Kind regards, Scott
★★★★★ 5/5
Googleexcellent service, highly recommended. Brogan always goes above and beyond!
Bethan · 8 February 2020 · Beresford Adams Mold (The Cross)
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleExcellent Service From Lettings Manager Sophie Davies-Cooke.
Venetia · 8 February 2020 · Beresford Adams Mold (The Cross)
Agent replied
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
★★★★★ 5/5
GoogleSophie and her team were brilliant with my recent letting very efficient
Clare · 8 February 2020 · Beresford Adams Mold (The Cross)
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleMy house buying process was made so much easier thanks to Brogan, super efficient, helpful and friendly service. 5/5 would recommend to a friend.
Amy · 8 February 2020 · Beresford Adams Mold (The Cross)
Agent replied
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
★★★★★ 5/5
GoogleGeorge was excellent, very professional and helpful from start to finish, we felt he worked hard to ensure a smooth a process, including "touch-base" phone calls and follow ups to keep everyone in 'the loop'.
Thank you
Lauren · 8 February 2020 · Beresford Adams Chester (3 Friarsgate)
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleFrom start to finish Katrina and the team have been amazing ! Helpful , professional, friendly and caring and even willing to go the extra mile for which I am extremely grateful . Their communication is excellent too . I would strongly recommend this Agents , thank you so much everyone , you have been wonderful !
Leigh · 8 February 2020 · Beresford Adams Chester (3 Friarsgate)
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
