Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
★★★★★
2,157 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Bangor (two offices), Wrexham (two offices), Mold (two offices), Colwyn Bay, Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 2,157 reviews on four platforms, rated 4.5 out of 5 overall.
2,088
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Beresford Adams is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Showing 2,088 reviews on Google only. Show every review
5/5
GoogleFantastic service from the Agency. The service provided by Amy was outstanding.
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
GoogleGreat people to work with, house sold within 2 days, everything went smoothly. Thoroughly recommended.
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleAs a first time ever experience Stepping inside was the best step ever.. helpful...patient with my lack of knowledge, great clear no pressure advice... no worries to big or to small that couldn’t be solved .Great service great cup of tea and wouldn’t hesitate to recommend to anyone..
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleVery happy with my house purchase. Efficient, friendly and professional. The new home card was a lovely touch, thank you.
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleI am separating and under loads of stress, but you guys were just perfect, extremely quick helping me to get my new home smooth and without stress. And thanks for the flexibility as I had to change dates couple of times.
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
GoogleGeorge was excellent, very professional and helpful from start to finish, we felt he worked hard to ensure a smooth a process, including "touch-base" phone calls and follow ups to keep everyone in 'the loop'. Thank you
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleSo far, so good. I have just handed over the reins of my rental property, having managed it myself this far. Service so far has been very good - professional, thorough, reassuring, timely.
Thanks Su for the wonderful 5* review and recommendation! It's great to see that the Beresford Adams team once again provided a professional, thorough and friendly service. Best wishes, Lucy.
5/5
GoogleI let my property through Beresford Adams and have done for many years, I cannot praise them enough. Always go above and beyond and provide a first class service from the let process to the property management.
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
5/5
GoogleBrilliant service from Amy and others on team. Amy is highly professional and a driver. She instils you with confidence throughout the sale/purchase process. My wife and I wish her well for the future.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
5/5
GoogleFrom start to finish Katrina and the team have been amazing ! Helpful , professional, friendly and caring and even willing to go the extra mile for which I am extremely grateful . Their communication is excellent too . I would strongly recommend this Agents , thank you so much everyone , you have been wonderful !
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleAbsolutely Fantastic Service from everyone at Beresford Adams - wouldn’t use any other estate agent.. Professional, friendly and fantastic communication - Nothing is too much trouble. Special thank you to Amy and Louise :)
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
GoogleI would like to say a big thank you to Thuin for being an outstanding professional, consistent and supportive throughout the process of buying a property. Thuin's customer service was exceptional. Nothing was ever too much trouble, he got things completed at a high standard and was always available to pick up the phone or email me back. I am exceptionally grateful to Thuin for all the assistance he provided. I would highly recommend Beresford Adams Chester.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleHuge thank you to George and the lettings team for going above and beyond to make a stressful time as easy as possible. I had to move due to landlords change in circumstances, and when I found another property with Beresford, George handled everything including negotiation with both the old and new landlord, coordinating tenancy start and end times, all to make sure my kids and I had a new place to call home as soon as possible. Thank you!
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleWe used Beresford Adams to provide a probate valuation on our late Mother's bungalow. They were just brilliant at a very difficult time, so when we came to put the bungalow on the market we had no hesitation in asking them sell it for us. Once again we can't praise and thank everyone enough for there friendly, professional and excellent service throughout what transpired to be a longer than expected sale. Thanks so much to the whole team, Louise, Cherry, Katrina, Tuin and especially Amy who endured a lot of hassle on our behalf and who never lost her sense of humour or professionalism. The only thing I would do differently is to use an independent conveyancer rather than CCS. Would we recommend Beresford Adams..... I think you can already judge that our answer is a resounding YES, without hesitation or reservation.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleWas completely brand new to homebuying and didn't know a single thing. From the viewing of the property all the way to the end of the sale, Cherry and Katrina were there on hand to help assist and lend me any advice I needed. Would have been lost without their guidance throughout the sale. But due to the professionalism I am now moved in only 1 1/2 months after the viewing and could not be happier. Thank you cherry and Katrina for making my first time buying experience a smooth quick and pleasant one. Would recommend to F&F.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleDelightful to buy a house with. I had a particularly complicated set of circumstances as I was buying while working abroad. The team, special mentions to Amy and Louise, were extremely helpful and understanding and I wanted to use this review to express my gratitude to them. I was also greatly aided by Beresford Adams being part of the Countrywide group as it helped me to speed up processes that would have taken much longer or even jeopardised the purchase. A particular mention to Thuin from the Countrywide, who works in the Beresford Adams Chester office. He was in constant and prompt contact with my solicitor leading up to the sale to make sure that the insurance policies matched my mortgage broker's requirements (which were more complicated than normal due to my working abroad). Everyone I spoke to at their office always provided sound, sensible and well-measured advice. I will rent the property out until I return from my travels and I look forward to working with Beresford Adams Chester to do this and I am confident that I will be able to post an excellent review of that part of their service in the future.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
5/5
GoogleI sold my house through Beresford Adams Chester. Katrina was responsible for my case, and I couldn't have asked for more. All of the team, and especially Amy and Katrina were always helpful, and I felt as though they always went the extra mile for me. This was my first house sale, and whilst working full time, and dealing with this by myself, I always had their support when needed. Katrina had a personable approach, and always answered my questions and gave good advice. I would highly recommend this team with any sales in the future.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleWhen I decided to sell my house, I went straight to Beresford Adams, knowing their long and good reputation in this city. I wasn't disappointed. Good advice, incredibly efficient service getting my property on the market and contacting potential buyers. As can happen, my first buyer fell through, but the moment that happened, the staff were straight on to finding me another buyer. Which they did, and in a matter of days, the sale was back on, and went to completion not too long after. They kept me in touch with the process, the documentation, gave me sound and useful advice every step of the way. I am grateful for a friendly, speedy and highly professional service, and have no doubts about recommending them. And my thanks to Katrina and Amy for their ongoing support through the sale.
Thank you for your wonderful recommendation and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna (Customer Relations).
5/5
GoogleMade moving slightly less stressful and had a very quick turn-around from viewing the property and submitting references, to moving in
Thank you for your great 5* review and kind words. Kind regards, Scott
5/5
GoogleI am separating and under loads of stress, but you guys were just perfect, extremely quick helping me to get my new home smooth and without stress. And thanks for the flexibility as I had to change dates couple of times.
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
GoogleAlways found them marvellous through two house sales within 5 years. Delighted with Mike always.
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
5/5
GoogleVery helpful and polite made our purchase very easy.
Thanks for taking the time to leave this great 5* review. Best wishes, Lucy
5/5
GoogleGreat people to work with, house sold within 2 days, everything went smoothly. Thoroughly recommended.
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleVery happy with my house purchase. Efficient, friendly and professional. The new home card was a lovely touch, thank you.
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 239.
The 24 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
