Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
★★★★★
2,158 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Bangor (two offices), Wrexham (two offices), Mold (two offices), Colwyn Bay, Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 2,158 reviews on four platforms, rated 4.5 out of 5 overall.
2,089
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
Showing 2,089 reviews on Google only. Show every review
5/5
GoogleHad a really professional service form Leanne at Beresford Adams. Have also worked with Iwan in the past as well and both experiences were very positive. They are a very polite, professional and prompt team. Good communication, and no hold …
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Leanne at Beresford Adams Holywell! Leanne was completely professional and kept regularly in contact throughout the process. The purchase of our new home was incredibly stressful with it taking much longer than …
Many thanks for the wonderful 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleChristine and Laura were perfect. Absolutely zero problems. Very helpful, quick to respond, nothing was too much of a problem despite my own ignorance. My mortgage and buildings insurance went through smoothly with no issues. Thank you!
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleFriendly and really helpful to us when we bought our house. Best estate agents I've ever dealt with.
Thank you for your 5* review and recommendation! Best wishes, Scott @ Customer Relations.
5/5
GoogleRecently bought a house via Katrina at Beresford Adams Chester, couldn't have asked for a more straight forward person to deal with. Really honest and easy to deal with for those who like to get it done. Thanks Katrina!
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly and really helpful to us when we bought our house. Best estate agents I've ever dealt with.
Thank you for your 5* review and recommendation! Best wishes, Scott @ Customer Relations.
5/5
GoogleHave used this estate agents to sell a house,great friendly service.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleMy brother and I have Autism and were buying a house from Beresford Adams and I have never been treated this poorly before the Estate Agent said could you give me your LAST AND FINAL OFFER because the home owner does not want to have a bidding war (please notice I have wrote this in capital letters) and I will ask the other buyer for their LAST AND FINAL OFFER so we offered our LAST AND FINAL OFFER which was higher than the other buyers the Estate Agent then called me to say congratulations you have the house then three hours later she called again to say that my offer has been topped by the other buyer when clearly there shouldn't of been anymore offers now we have lost the house we are now left feeling extremely stressed we really did not need this this has made us both unwell
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
1/5
GoogleStay well CLEAR !!!
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleI purchased through Beresford Adams and found Sophie and the rest of the team to be friendly, professional and responsive at every step of the process. Thanks again for everything.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI thought that there were very helpfull , And professional
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleOur parents house was put on the market on Monday morning and an offer was accepted by Thursday amazing customer service and so professional even in these difficult and challenging times
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThank you to the team at BA Chester and CCS for your personalised support, approachable style and efficiency in helping my house sale to progress so smoothly. Thoroughly impressed and delighted to leave a 5 star rating.
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleHad no response to anything we ring about. Unfortunately waste of timr!!!!!
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleThe folks at Beresford Adams (Bangor) were very helpful and responsive.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat communication throughout the sale of our property
Many thanks for your fantastic 5* review! Best wishes Lucy, Customer Relations.
5/5
GoogleA hard Conveyance especially with lockdown,, and I was a nuisance,, it is done yet,, is it done yet.. Yes I know I wasn't the only client :) :) But Nikita and Sian You worked so hard are so down to earth they kept us sane , Well done guys
3/5
GoogleGood Estate Agents.. Moved out of the property I was in on the 1st of Jan.. The hand over was quick and straightforward.. I'm now just waiting on my deposit back 😡 .. Not Good.. But as an Estate Agents they are friendly and fast..
3/5
GoogleGood Estate Agents.. Moved out of the property I was in on the 1st of Jan.. The hand over was quick and straightforward.. I'm now just waiting on my deposit back 😡 .. Not Good.. But as an Estate Agents they are friendly and fast..
3/5
GoogleBoth teams are ok. But sometime i feel like i have to chase more than I would like
3/5
GoogleRating only, no written review.
4/5
GoogleThe last that came to price out house was very helpful and pleasant. But haven't heard anything from her since. They are quite expensive, so need to think about it!
Hi Jennie, Thank you for your kind review! Please do contact us at review@countrywide.co.uk should we be able to assist further. Kind regards, Scott @ Customer Relations
3/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Beresford Adams is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
Chester (1-3) has the most, with 281 reviews rated 4.2 out of 5, followed by Prestatyn with 239.
The 24 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
