Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
★★★★★
2,199 reviews across 24 offices and 3 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,199 reviews on three platforms, rated 4.6 out of 5 overall.
2,130
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
Showing 2,130 reviews on Google only. Show every review
5/5
GoogleI wanted to rent my property out as I was moving house, the whole process was very quick and easy from start to finish. Matthew Owen was especially helpful, very organized and would reply to any queries straight away. I would definitely recommend this estate agent if you are looking to let your property.PositiveResponsiveness
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleBeresford Adams have been handling the letting and management of my property for the past two years. Matthew, Natalie and the rest of the team are supportive, professional and highly dependable. They ensure that my property adheres to all the health and safety regulations as well as any maintenance issues. My property is well looked after in my absence and I'm consulted on every decision. I honestly can't recommend them highly enough.PositiveResponsiveness
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
3/5
GoogleGood Estate Agents.. Moved out of the property I was in on the 1st of Jan.. The hand over was quick and straightforward.. I'm now just waiting on my deposit back 😡 .. Not Good.. But as an Estate Agents they are friendly and fast..
5/5
GoogleGreat communication throughout the sale of our property
Many thanks for your fantastic 5* review! Best wishes Lucy, Customer Relations.
5/5
GoogleBeresford Adams had two viewings lined up for the property before it even went live on the market. Leeanne Jones dealt with the sale and was endlessly helpful, responding to emails and calls promptly and even out of hours. She gave us confidence about the intentions of the buyer from the outset, identifying her correctly as a genuine purchaser, and the offer was accepted the day the house went on sale. Leanne thereafter dealt with the various parties involved in the transaction on our behalf quickly and always to our satisfaction. And importantly she was personable, polite and patient. She is clearly in the right job! We would have no hesitation in recommending her and her colleagues at the Holywell branch.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleMy brother and I have Autism and were buying a house from Beresford Adams and I have never been treated this poorly before the Estate Agent said could you give me your LAST AND FINAL OFFER because the home owner does not want to have a bidding war (please notice I have wrote this in capital letters) and I will ask the other buyer for their LAST AND FINAL OFFER so we offered our LAST AND FINAL OFFER which was higher than the other buyers the Estate Agent then called me to say congratulations you have the house then three hours later she called again to say that my offer has been topped by the other buyer when clearly there shouldn't of been anymore offers now we have lost the house we are now left feeling extremely stressed we really did not need this this has made us both unwell
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleThis branch was brilliant at keeping us updated with any properties that were coming on the market. We spoke to Joe mostly, and he was extremely helpful, as were all the team of who we were in contact with.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe would just like to say a big thank you to Joe and Sian at the Mold office who have been extremely helpful to us throughout the process of buying our new home. Nothing was ever too much trouble and we're alway responsive to us. Thanks again!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCannot praise the team at the Mold branch enough. My house purchase took almost 5 months to complete due to unforeseen circumstances. The team of Cherry, Sian and Joe were fantastic in their regular contact and updates throughout the very difficult period. A five star service throughout.
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleContacted all the local agents about my search in purchasing a property, most were less than interested as the property market is currently so hot. Only Beresford Adams were really committed in helping me in my search, always in regular contact and more than helpful. Special thanks to Joe, an amazing credit to their team. Happy to be buying with them.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
1/5
GoogleMy brother and I have Autism and were buying a house from Beresford Adams and I have never been treated this poorly before the Estate Agent said could you give me your LAST AND FINAL OFFER because the home owner does not want to have a bidding war (please notice I have wrote this in capital letters) and I will ask the other buyer for their LAST AND FINAL OFFER so we offered our LAST AND FINAL OFFER which was higher than the other buyers the Estate Agent then called me to say congratulations you have the house then three hours later she called again to say that my offer has been topped by the other buyer when clearly there shouldn't of been anymore offers now we have lost the house we are now left feeling extremely stressed we really did not need this this has made us both unwell
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleThis branch was brilliant at keeping us updated with any properties that were coming on the market. We spoke to Joe mostly, and he was extremely helpful, as were all the team of who we were in contact with.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe would just like to say a big thank you to Joe and Sian at the Mold office who have been extremely helpful to us throughout the process of buying our new home. Nothing was ever too much trouble and we're alway responsive to us. Thanks again!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCannot praise the team at the Mold branch enough. My house purchase took almost 5 months to complete due to unforeseen circumstances. The team of Cherry, Sian and Joe were fantastic in their regular contact and updates throughout the very difficult period. A five star service throughout.
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleContacted all the local agents about my search in purchasing a property, most were less than interested as the property market is currently so hot. Only Beresford Adams were really committed in helping me in my search, always in regular contact and more than helpful. Special thanks to Joe, an amazing credit to their team. Happy to be buying with them.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleRating only, no written review.
5/5
GoogleGreat experience from the start. Leeanne mostly dealt with our case, and as fist time buyers, me and my wife both found the experience fairly stressful and confusing. Leeanne made things a lot clearer and simple for us and was always on hand to offer help and advice. Calls where always answered or returned in good time or, if Leeanne wasn’t around, someone else from the team would always be willing and able to help. We where always in regular contact and never left waiting or having to chase up information. The whole experience of buying our first house was made a lot easier with the help and support we received regularly from Leeanne and everyone else at Beresford Adams. We couldn’t ask for more. When we look to buy or sell in the future I would gladly use their services again.
Many thanks Marcus for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleIn a house moving world of madness, medeocrity, built in delays and organisations working to SLA's and people not doing what they said, let alone when they said they would, Leanne and the team at this branch of Berefsord Adams have been brilliant at navigating our sale through them and emmensly helpful in the purchase of a new place even when it was with a different Agent. You can go and do it cheaper I'm sure but save yourself some hassle. I would highly reccomend using this branch as they really do make a diffierence with their knowledge and willingness to communicate with all parties and get things done.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations
5/5
GoogleChristine and Laura were perfect. Absolutely zero problems. Very helpful, quick to respond, nothing was too much of a problem despite my own ignorance. My mortgage and buildings insurance went through smoothly with no issues. Thank you!
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleRecently re-mortgaged through this company. We had a fabulous rep (Laura) who went above and beyond to deal with our case. I honestly have NO idea what we'd have done without her! Thank you so much, we will be back in the future!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWell Laura the financial advice was brilliant when she sorted out my remortgage, I work funny hours and I was going to work at midnight most days so i was going to bed 4pm she did everything for me. Laura was very professional and I joy to deal with throughout the process excellent service, plus she sounded really nice to.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Beresford Adams is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 241.
The 24 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
