5/5
GoogleSuperb service and keen to help thank you for letting us view at short notice successfully.
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more
★★★★★
2,199 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,199 reviews on four platforms, rated 4.6 out of 5 overall.
2,130
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
- Beresford Adams Chester (1-3)1-3, Friarsgate, Grosvenor Street, CH1 1XG281 reviews · 221 on Google (4.6)11 in the last 90 days
- Beresford Adams Prestatyn96-97 High Street, LL19 9AP241 reviews · 241 on Google (4.8)26 in the last 90 days
- Beresford Adams Chester (3 Friarsgate)3 Friarsgate, Grosvenor Street, CH1 1XG235 reviews · 234 on Google (4.5)10 in the last 90 days
- Beresford Adams Conwy (22 Conway Road)22 Conway Road, Colwyn Bay, LL29 7HT221 reviews · 161 on Google (4.8)9 in the last 90 days
- Beresford Adams Conwy (18 Madoc Street)18 Madoc Street, Llandudno, LL30 2TL193 reviews · 133 on Google (4.6)1 in the last 90 days
- Beresford Adams Colwyn Bay13 Penrhyn Road, LL29 8LG165 reviews · 165 on Google (4.8)8 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, LL57 1UL150 reviews · 150 on Google (4.6)6 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE150 reviews · 150 on Google (4.4)7 in the last 90 days
- Beresford Adams LettingsThe Cross, CH7 1ER147 reviews · 87 on Google (4.6)2 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, Bangor, LL57 1UL143 reviews · 137 on Google (4.6)6 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE137 reviews · 137 on Google (4.5)7 in the last 90 days
- Beresford Adams Holywell Sales10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG105 reviews · 45 on Google (4.7)3 in the last 90 days
- Beresford Adams Holywell (10 Tower Gardens)10 Tower Gardens, Holywell, CH8 7TG103 reviews · 43 on Google (4.7)1 in the last 90 days
- Beresford Adams Mold (The Cross)The Cross, CH7 1ER99 reviews · 99 on Google (4.6)1 in the last 90 days
- Beresford Adams Caernarfon29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB98 reviews · 38 on Google (4.6)4 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU79 reviews · 19 on Google (4.3)2 in the last 90 days
- Beresford Adams Holyhead7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL60 reviews · 0 on Google1 in the last 90 days
- Beresford Adams Holyhead (7-9 Market Street)7-9 Market Street, LL65 1UL23 reviews · 23 on Google (4.7)2 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU20 reviews · 20 on Google (4.2)1 in the last 90 days
- Beresford Adams Menai Bridge15 High Street, LL59 5EE17 reviews · 17 on Google (3.9)0 in the last 90 days
- Beresford Adams AbersochThe Harbour, LL53 7AP16 reviews · 16 on Google (4.9)1 in the last 90 days
- Beresford Adams Conwy (2 Lancaster Square)2 Lancaster Square, LL32 8HT9 reviews · 9 on Google (4.6)0 in the last 90 days
- Beresford Adams Rhyl20 Wellington Road, LL18 1BG4 reviews · 4 on Google (5.0)0 in the last 90 days
- Beresford Adams Ruthin33 Well Street, LL15 1AF1 reviews · 1 on Google (5.0)0 in the last 90 days
Reviews on Google
Showing 2,130 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleDidn't even bother to return my call the next day as promised
5/5
GoogleTop team, very grateful to the help they gave me, in my unique situation.
Agent replied · 30 July 2023
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleThey are really professional, Jaydon was responsible for our case she was very helpful all through and was actively chasing everything for us.
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWas very happy with the overall experience, kept me updated the whole way. Super friendly and approachable. Would highly recommend. Melissa was a pleasure to speak to!
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally happy with service Beresford Adams has given/done thank you Amy for always keeping ourselves informed and updated I would definitely be using again when we sell our property. The process from start to finish has been smooth. Simon gadsby & leanne owen
Agent replied
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience with Beresford Adams in Chester and especially Aimee O’Neill through Countrywide Mortgage Services was very helpful and efficient in getting my mortgage offer done so quickly and she was always available to answer any questions I had and very knowledgeable on all mortgage matters.
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleAbsolutely brilliant Estate agents. We dealt with Joe mainly from the Mold Branch. He kept Mum up to date every step of the way. Very professional and nothing too much trouble. We would highly recommend them. Huge Thank you from Mum. Mrs Patricia Buckley
Agent replied · 30 July 2023
Thanks for the lovely 5* review Sharon - it was our pleasure! We and Joe especially really appreciate your kind words and feedback! Graham, Customer Relations
1/5
GoogleShocking estate agents. As a landlord they cost me significant sums of money and I ended up having to take them to small claims court because they took the option to simply ignore their customer and never call back when they promised. The last straw was when they emailed me by mistake thinking they were emailing the tenant advising them to contest legitimate costs I had incurred because they would help get them out of it! Absolutely shocking outfit. Seriously, use any other estate agent before you use Beresford Adams I think it's telling that you find the time to reply to this but never reply to phone calls and emails directly. Disgusting.
Agent replied · 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWe received a top class service from Beresford Adams recently. I was always kept fully informed by Jaydon, Katrina and team at each stage of the sale process. Very much professional team. Thank you team Beresford Adams, keep it up !! Thanks
Agent replied · 30 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThe Chester team has been incredibly attentive, supportive and responsive during our rather challenging home-buying journey. Katrina Halliday in particular has been a real star throughout, always getting back to us promptly regardless of the pressures and difficulties, and always positive, proactive and authentic. Nothing was ever too much trouble and we know that she made a massive difference to getting us the house we wanted. We're very grateful.
Agent replied · 30 July 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI have recently received excellent service from Beresford Adams Chester. My agent was Jaydon Snelus and she was so friendly and informative. She had no trouble meeting me at the property 3 times and each time walked around with me chatting through decorating ideas! I found this really personable as I have been to other agents who don't even bother showing you around! I would 100% recommend Beresford to buy from. Even when I collected the keys, all of the girls in the office were so lovely! Thanks again Jaydon I really appreciate all of your help through my buying journey!
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have nothing but nice things to say about Beresford Adams! From the moment I called them to ask to view a property last minute Melissa went out of her way to ensure we got a viewing that weekend. Not only this but she took us to see another property at the same time that hadn’t been listed yet. She is the most professional estate agent I have ever dealt with. From the moment we put in an offer through to finally completing, she was there every step of the way. She was always so kind and helpful, answering all my emails and phone calls. Any important news (such as offer being accepted, completing etc) she always called us which I really appreciated. I never once felt that she was just on the sellers side, I felt she had my best interests at heart too. Me and my partner are first time buyers and were very anxious throughout the process but Melissa really helped us to navigate through it all. I’m in love with our first home and only have Melissa to thank for that. I hope to stay in touch with her and Beresford Adams so that in the future, should we want to sell our first home and find something bigger, I will definitely go back to them. Thanks for everything Melissa, you are amazing at what you do! Thanks, Katy & Sam
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleWhat can I say about Amy and Beresford Adams, listed quickly, did fantastic photos and had lots of interest which led to a better than expected sale price and in less than 2 weeks I might add. Amy is amazing and super professional and a pleasure to deal with. Couldn't be happier with the result as I needed a quick sale in order to return home to Perth and Beresford Adams under promised and massively over delivered. Rockstars. Thanks so much, Michael Watkins
Agent replied · 30 July 2023
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe Bangor Beresford Adams team was always extremely helpful and professional during the sale of our house. We would recommend them without hesitation. Thank you very much to everyone for your help and excellent service.
Agent replied
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleHad a great experience when dealing with Beresford Adams Bangor, very helpful and great staff.
Agent replied · 30 July 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLovely people, excellent service. Always prepared to help, no matter how silly the question!
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleSales team at Bangor are excellent. They worked hard to get the best price for my sale. Recommended.
Agent replied · 30 July 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleLauren was excellent, very helpful & efficient. We found the whole process easy & were kept updated throughout.
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Beresford Adams is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Questions about Beresford Adams
Which Beresford Adams office has the most reviews?
Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 241.
Where are the Beresford Adams offices?
The 24 Beresford Adams offices, by town:
- Abersoch: The Harbour, Abersoch, Caernarfonshire, LL53 7AP
- Bangor (282 High Street): 282 High Street, Bangor, Gwynedd, LL57 1UL
- Bangor (282 High Street): 282 High Street, Bangor, LL57 1UL
- Caernarfon: 29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB
- Chester (1-3): 1-3, Friarsgate, Grosvenor Street, Chester, CH1 1XG
- Chester (3 Friarsgate): 3 Friarsgate, Grosvenor Street, Chester, Cheshire, CH1 1XG
- Colwyn Bay: 13 Penrhyn Road, Colwyn Bay, Conwy, LL29 8LG
- Conwy (18 Madoc Street): 18 Madoc Street, Llandudno, Conwy, LL30 2TL
- Conwy (2 Lancaster Square): 2 Lancaster Square, Conwy, LL32 8HT
- Conwy (22 Conway Road): 22 Conway Road, Colwyn Bay, Conwy, LL29 7HT
- Holyhead: 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL
- Holyhead (7-9 Market Street): 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL
- Holywell (10 Tower Gardens): 10 Tower Gardens, Holywell, CH8 7TG
- Holywell Sales: 10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG
- Lettings: The Cross, Mold, CH7 1ER
- Menai Bridge: 15 High Street, Menai Bridge, Gwynedd, LL59 5EE
- Mold (The Cross): The Cross, Mold, Clwyd, CH7 1ER
- Porthmadog (148 High Street): 148 High Street, Porthmadog, LL49 9NU
- Porthmadog (148 High Street): 148 High Street, Porthmadog, Gwynedd, LL49 9NU
- Prestatyn: 96-97 High Street, Prestatyn, Clwyd, LL19 9AP
- Rhyl: 20 Wellington Road, Rhyl, Clwyd, LL18 1BG
- Ruthin: 33 Well Street, Ruthin, Clwyd, LL15 1AF
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, Wrecsam, LL11 1BE
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, LL11 1BE
Has Beresford Adams won any awards?
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
