Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more

★★★★★ 1/5

Google

Very poor service got an approval for rent 2 weeks ago and until now didn't get the keys. All of that because they did know how to work and need to wait for the gas certificate. They told me you will move next Monday and the Monday comes and nothing happens then they say next Friday the same thing didn't moved and the the same story Monday then Friday then Monday and until today nothing happened. I'm living in a hotel and it cost me 4 month of rent because they don't know there job and now there answer is "we only can say the we are SORRY". I lost a lot of money because the poor experience and bad service. Next time when you want to rent any property prepare the certificate paperwork and documents then advertise for the property.

Ahmad · 2 December 2022 · Beresford Adams Bangor (282 High Street)

★★★★★ 5/5

Google

Met Emily at the property and she was extremely informative and professional. All communication with the company have been very useful and positive

Bill · 2 November 2022 · Beresford Adams Wrexham (53 Hope Street)

★★★★★ 1/5

Google

Nightmare agents. Constantly chased to get repairs done and too many staff not updating info. Dealing with local branches and countrywide wasn't easy as they didn't communicate and it was a case of left not knowing what right was doing . Took over a month to receive our deposit back too. Our complaint fell on deaf ears. Wouldn't want to deal with them again

Jain · 2 November 2022 · Beresford Adams Colwyn Bay

★★★★★ 1/5

Google

We have used Beresford Adams Colwyn Bay branch for 2 1/2 years as our letting agents. Unfortunately we would not recommend their service. It fell short of our expectations on numerous occasions and the communication was very poor. We have used another letting agent out of area for the same length of time and therefore have a point of comparison.

Tracy · 2 November 2022 · Beresford Adams Colwyn Bay

★★★★★ 5/5

Google

From the moment I entered the shop the staff were welcoming, helpful and friendly. I had to sell my parents bungalow following the death of my Father and they were understanding and supportive. Throughout the sale process they were with excellent communication and information . Can't fault them. Highly recommended. Thank you.

Ann · 2 November 2022 · Beresford Adams Chester (3 Friarsgate)

★★★★★ 5/5

Google

After deciding to sale our home, we were most impressed with Beresford from our initial meeting. They offered a realistic price for our property and handled all viewings, which was imperative for us with a newborn. Our house sold very quickly and we were very happy with the communication moving forward. The team went above and beyond on occasion & were a pleasure to deal with over email, telephone and when popping in. They made the whole process very stress free from a sales perspective. Thank you!

Kirsty · 2 November 2022 · Beresford Adams Chester (3 Friarsgate)

★★★★★ 5/5

Google

I have to thank beresford Adams for sticking with me on buying a house and Joe who I spoke to was amazing also I would like to say a special thank you to Nikita salisbury for being amazing and helping us buy the property as we have had trouble with another mortgage broker which took us a very long time so we went with Nikita and she stepped in and got it sorted in the space of a month. If you need a mortgage please go with Nikita she is amazing.

Leah · 19 October 2022 · Beresford Adams Lettings

★★★★★ 5/5

Google

I recently sold my house with Beresford Adams Mold, and I highly recommend them. They were friendly, very professional and would keep me updated frequently throughout the process. Joe was excellent, and went above and beyond his duties. 5 out of 5.

Ffion · 19 October 2022 · Beresford Adams Lettings

★★★★★ 5/5

Google

Didn't end up putting in an offer for the house we saw (though we were close, we managed to find an even better one), but Joe was nothing but friendly and helpful the whole time. We've dealt with estate agents who almost seemed like they didn't care, not responding to our communications, really knowing nothing about the property we were looking at, etc. Not to mention Reades and their awful online booking system, that we must have filled out a dozen times to try and see three houses. But Joe was a cut above, honestly felt bad not offering on the house! Similarly, the mortgage advisor/broker Nikita is excellent, offering some really good advice, genuinely trying to look out for us and making some good points and observations that me and my hours of research completely missed or didn't appreciate. If you see a house you like the look of and this branch of Beresford Adams is the realtor (nothing against other branches, but I can only vouch for this one), you should definitely get in touch because they are a pleasure to work with.

Mark · 19 October 2022 · Beresford Adams Lettings

★★★★★ 5/5

Google

I have to thank beresford Adams for sticking with me on buying a house and Joe who I spoke to was amazing also I would like to say a special thank you to Nikita salisbury for being amazing and helping us buy the property as we have had trouble with another mortgage broker which took us a very long time so we went with Nikita and she stepped in and got it sorted in the space of a month. If you need a mortgage please go with Nikita she is amazing.

Leah · 11 October 2022 · Beresford Adams Mold (The Cross)

★★★★★ 5/5

Google

I recently sold my house with Beresford Adams Mold, and I highly recommend them. They were friendly, very professional and would keep me updated frequently throughout the process. Joe was excellent, and went above and beyond his duties. 5 out of 5.

Ffion · 11 October 2022 · Beresford Adams Mold (The Cross)

★★★★★ 5/5

Google

Didn't end up putting in an offer for the house we saw (though we were close, we managed to find an even better one), but Joe was nothing but friendly and helpful the whole time. We've dealt with estate agents who almost seemed like they didn't care, not responding to our communications, really knowing nothing about the property we were looking at, etc. Not to mention Reades and their awful online booking system, that we must have filled out a dozen times to try and see three houses. But Joe was a cut above, honestly felt bad not offering on the house! Similarly, the mortgage advisor/broker Nikita is excellent, offering some really good advice, genuinely trying to look out for us and making some good points and observations that me and my hours of research completely missed or didn't appreciate. If you see a house you like the look of and this branch of Beresford Adams is the realtor (nothing against other branches, but I can only vouch for this one), you should definitely get in touch because they are a pleasure to work with.

Mark · 11 October 2022 · Beresford Adams Mold (The Cross)

★★★★★ 5/5

Google

Purchased a property that was listed with Beresford Adams. Excellent communication from Leanne

Ian · 11 October 2022 · Beresford Adams Holywell Sales

★★★★★ 5/5

Google

Sold my house with Beresford Adams. Great customer service, especially from Leeanne who always kept in contact and did her best to push the sale through quickly . Thankyou.

Christina · 11 October 2022 · Beresford Adams Holywell Sales

★★★★★ 1/5

Google

Holywell branch - avoid!! At the end of Feb 2021 I put an offer on the house in Bagillt for the price of 227,000.00. After reaching the point of 3/4 of conveyancing process we were told the price changed to 260,000.00 (9,5 months later!). As we were using Help To Buy scheme this fell out of the cap so we were left with no choice but dropping the deal. The price was not negotiable. Until today nobody knows when the house will be ready for completion (maybe Easter 2022) even if in Feb 2021 we were buying not the plot, but the standing house! The contractors changed during this 9,5 month ordeal and developers were very hard to reach and communicate. I was involved in never ending chain of people to finally get to the developer's chasing team who dependant of who you dealt with were trying to help or not. Developers are Quatrefoil just so you know - please avoid. Clearly mistake of the branch left me with ongoing stress for 9,5 months, submitting mortgage offer twice (losing credit score) and bills to pay (valuation fees, lawyers). I cannot stress how much we lost by dealing with this company. Please don't make this mistake.

Emilia · 11 October 2022 · Beresford Adams Holywell Sales

★★★★★ 5/5

Google

Excellent Customer service from Leeanne and her colleagues. They made the whole House buying process so much easier. Would recommend them to anyone, they were absolutely brilliant at every step of the way.

Jennifer · 11 October 2022 · Beresford Adams Holywell Sales

★★★★★ 5/5

Google

we had need to sell a property nearly five hours away from where we live. Rhian and her team were awesome. responsive and good communication at all times. never had to chase them. they did what they said they would do. we couldn't have done this without their support. thank you.

Remfanuk1970 · 10 October 2022 · Beresford Adams Caernarfon

★★★★★ 5/5

Google

We are in the middle of purchasing a property from the Caernarfon branch, and I cannot praise the staff enough. They have been very responsive to my calls alway's happy to do a viewing when they could, overall an excellent service from them all, I wouldn't hesitate to recommend them.

Julie · 10 October 2022 · Beresford Adams Caernarfon

★★★★★ 1/5

Google

Don’t waste your time or money. Absolutely abysmal. Will lie to you on your purchase then happily let you spend money when they know the deal has changed, Buyer absolutely beware. Only given 1 star as I couldn’t give minus 50. Steer clear.

Gary · 3 October 2022 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

Good estate agents looked after us well

Corrine · 3 October 2022 · Beresford Adams Colwyn Bay

★★★★★ 5/5

Google

Jamie Moorhouse was outstanding and we certainly are coming back to Beresford Adams with the second rental that will require a new tenant later in the year if Jamie is to be our point of contact. Jamie is a real people person and did not just show people around we were able to ascertain more about the people he took around to enable us to make a decision. In a world where there can be bad tenants (touching wood as I say it now), we have found Beresford Adam great in finding us good tenants. Though Jamie Moorhouse who was involved in finding this year's tenant was brilliant and we look forward to working with him and the rest of the team again as they were great too, you have a brilliant team---do not change them and look after them as they are a credit to Beresford Adams.

Janice · 3 September 2022 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

Fantastic, professional service from Katrina and Kevin. Highly recommend these guy’s

Craig · 3 September 2022 · Beresford Adams Chester (3 Friarsgate)

★★★★★ 5/5

Google

Rating only, no written review.

Carina · 3 September 2022 · Beresford Adams Bangor (282 High Street)

★★★★★ 5/5

Google

We received a fantastic service from Beresford Adams when buying our house. Nathan was so knowledgeable and was very helpful, supporting us through the whole process of our first house purchase. He promptly chased up our queries by contacting the seller, conveyancer or solicitor and I would highly recommend Beresford Adams when buying or selling a house.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 28 August 2022 · Beresford Adams Wrexham (53 Hope Street)