Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more

★★★★★ 1/5

Google

*update, they claim it’s tenant error not ventilating the property. Very strange when the whole house was drafts due to ill fitting windows also two couldn’t be closed. They refuse to accept responsibility even when an independent report insisted by the EHO condemned the property. 44 Mill Lodge Estate, LL59 5YB Do not use this company for anything. They let totally substandard properties out then try to blame the tenant and attempt to cover up their shortcomings. The house is riddled from black mould and damp in every room. Numerous complaints fell on deaf ears, resulting in two children being hospitalised with one placed in an induced coma in Alder hey . Caused by living in a substandard property. They hid the specialists reports that recommended “ It would be cheaper to knock the house down and rebuild it, there is nothing the tenant could of done to prevent any of the damp.” UPDATE… Customer services still refuse to accept that the house is condemned to the point EHO and Alder Hey wouldn’t allow the tenant to return to the above property due to the hazardous risks. They even expected the tenant to clean the hazardous black mould ..!!!!

Dave · 18 July 2023 · Beresford Adams Bangor (282 High Street)

★★★★★ 5/5

Google

After struggling to find a letting agent that would help us find a property to rent as we were relocating from Essex to North Wales, Beresford Adams couldn't have been anymore helpful! Lauren was absolutely amazing, she responded to emails/phonecalls quickly and made our whole process so smooth! Thank you for everything x

Claire · 18 July 2023 · Beresford Adams Bangor (282 High Street)

★★★★★ 5/5

Google

Recently moved to Chester with the help of Beresford lettings - Richard was helpful and in particular Laura who went the extra mile for me with the move. Would recommend their services

Aaron · 18 July 2023 · Beresford Adams Chester (1-3)

★★★★★ 5/5

Google

Great service with very friendly and informative staff especially Katrina. Nothing was too much trouble to Katrina she gave full support with our house sale and helped with a lot of issues in what was a very traumatic sale due to divorce. I have no hesitation in recommending Beresford Adams from start to finish excellent service.

Elaine · 18 July 2023 · Beresford Adams Chester (1-3)

★★★★★ 5/5

Google

Great service with very friendly and informative staff especially Katrina. Nothing was too much trouble to Katrina she gave full support with our house sale and helped with a lot of issues in what was a very traumatic sale due to divorce. I have no hesitation in recommending Beresford Adams from start to finish excellent service.

Elaine · 16 July 2023 · Beresford Adams Chester (3 Friarsgate)

★★★★★ 5/5

Google

Recently moved to Chester with the help of Beresford lettings - Richard was helpful and in particular Laura who went the extra mile for me with the move. Would recommend their services

Aaron · 9 July 2023 · Beresford Adams Chester (3 Friarsgate)

★★★★★ 5/5

Google

I have recently used Beresford Adams to sell my house. Everyone I have dealt with have been amazing. Laura came out to value the house and was very knowledgeable and very professional. Emily has gone above and beyond all expectations, being in a difficult situation she has consistently kept me up to date with the progress of the sale, including securing a buyer within a week of going on the market. She also suggested having a cost of moving appointment. I met with Amie who was so helpful in explaining the costs involved with finding my next house, she talked through options available to me and seemed genuinely interested in getting me the best rates for my next house. Thank you all so much

Ryan · 30 June 2023 · Beresford Adams Wrexham (53 Hope Street)

★★★★★ 5/5

Google

Fantastic experience renting my first house. Big thanks to the team especially Lauren, Matthew and Hannah!

Harry · 30 June 2023 · Beresford Adams Bangor (282 High Street)

★★★★★ 5/5

Google

Friendly staff, very helpful

Mel · 30 June 2023 · Beresford Adams Holyhead (7-9 Market Street)

★★★★★ 5/5

Google

Rating only, no written review.

Steven · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Rating only, no written review.

Barry · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 1/5

Google

Rating only, no written review.

Claire · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 1/5

Google

Called on two occasions about 2 different properties. Noone ever got back to me :(

Peter · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Found all the staff to be very helpful, espcially Rebecca Moreland who dealt with me most of the time.

Raymond · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Tracy and the team couldn’t have been more helpful letting my property. Despite some issues they were always able to find solutions.

Tom · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

I cannot reccomend Beresford Adams Llandudno highly enough. Tracy and Coreen were helpful and efficient every step of the way.

Michelle · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

I have been really happy with the service from the Lettings Department who found me a tenant almost immediately and were very professional. Would highly recommend.

Jean · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Just recently rented our house out with Beresford Adams , from first contacting them to the tenants moving in , they have taken care of every detail, Also an added bonus of them being able to fully manage it , highly recommend The costs for this were very reasonable considering how much work they do , Thanks again

Alexis · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Letting staff have found tenants within a week or so. All of my expectations have been surpassed with their level of care, diligence, attention to detail, support and sharing of information.

Louise · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

I have been impressed with the service provided by the letting team at Llandudno. They have been very knowledgeable, efficient, helpful and friendly. They listened to my requirements and were very quick in finding tenants for my property.

Patricia · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Have rented four houses in the past three years (we like to move around)! Tracy and Ilinka were by far the nicest and easiest people we've dealt with. Everything complted within a week. They deserve 6 stars.

Chris · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Under serious pressure to move quickly, the team at Beresford Adams Llandudno could not have been more helpful. They enables us to get into the new property on time and made that transition smooth and uneventful. Many thanks for all the effort.

Paul · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Thanks so much to Tracy, Coreen, Ilinca, Lisa and the rest of the team at the Beresford Adams Llandudno office for all your help letting our bungalow recently. All went very smoothly, communication was excellent and so friendly, nothing was too much trouble and they assisted with any issues immediately.

Jen · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

They helped me find a suitable flat for my mother who is 97 and fiercely independent. It’s lovely and perfect for her. Service was great and very caring and attentive. Beautiful people!

David · 13 June 2023 · Beresford Adams Conwy (18 Madoc Street)