Trusted Agent profile Β· Clwyd, Gwynedd, Cheshire and more

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Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

2,199 reviews across 24 offices and 3 platforms

www.beresfordadams.co.uk/forsaleoffice/abersoch/9

Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,199 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,130

Reviews on Google

All 24 offices

Facebook logo

2.3 / 5

6

Reviews on Facebook

All 24 offices

Trustpilot logo

62

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Beresford Adams's 24 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,130 reviews on Google only. Show every review

5/5

Google

Good communication - very efficient

Sten Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 27 August 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Cannot thank Ashley, Shan and Mandy enough! They have been nothing but professional and kind throughout this process. We will always use Beresford Adams with any of our properties. Always a good atmosphere when you go into the Branch πŸ‘ …

Trish Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 27 August 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Sian and Mandy were exceptional in not only helping me find the right property but throughout the entire process. Smooth communication, and great house recommendations. This is the second house I have bought through them now and will use them again in the future.

Scott Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 27 August 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

REGINA Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us this 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional and quick to respond . Managed to find me a tenant with no stress to myself. Would definitely recommend.

Jill Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 30 July 2023

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Can’t thank beresford adams enough! They made the moving process so easy and help with any questions. Made moving into my first place a breeze. Thank you guys :)

Louise Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

A big thanks to everyone at Beresford Adams for finding great tenants for my rental. From start to finish I was kept informed throughrought. Would recommend to anyone looking to let out their property!!

Angela Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 30 July 2023

Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care

5/5

Google

Matt and Hannah and everyone at Beresford Adams have been a joy to deal with from the beginning to end. They have made it simple and straight forward and I hope to continue working with them in the future.

Barbora Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 30 July 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

*update, they claim it’s tenant error not ventilating the property. Very strange when the whole house was drafts due to ill fitting windows also two couldn’t be closed. They refuse to accept responsibility even when an independent report insisted by the EHO condemned the property. 44 Mill Lodge Estate, LL59 5YB Do not use this company for anything. They let totally substandard properties out then try to blame the tenant and attempt to cover up their shortcomings. The house is riddled from black mould and damp in every room. Numerous complaints fell on deaf ears, resulting in two children being hospitalised with one placed in an induced coma in Alder hey . Caused by living in a substandard property. They hid the specialists reports that recommended β€œ It would be cheaper to knock the house down and rebuild it, there is nothing the tenant could of done to prevent any of the damp.” UPDATE… Customer services still refuse to accept that the house is condemned to the point EHO and Alder Hey wouldn’t allow the tenant to return to the above property due to the hazardous risks. They even expected the tenant to clean the hazardous black mould ..!!!!

Dave Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 30 July 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Very proactive, communicative and friendly lettings team (Bangor). Their onboarding apps made it very easy to connect with the right utility services in time for when we needed it - handy. We'd def recommend these guys.

Kevin Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 30 July 2023

Thank you Kevin for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.

5/5

Google

had my property up for sale and to let. Decided to rent t and the agent found tenant and moved in in less than a week. Top rate!

David Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 27 August 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We let our house on a long term basis using Beresford Adams in Bangor who are one of a very small number of agents who deal with lettings in North Wales. Matthew and Hannah have both been superb in dealing quickly with all issue. We had absolutely no experience and were helped through the process very smoothly. They advertised for tennants and showed people the property getting a very suitable tennant in a matter of a few days. Highly recommened

Mike Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 30 July 2023

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

After struggling to find a letting agent that would help us find a property to rent as we were relocating from Essex to North Wales, Beresford Adams couldn't have been anymore helpful! Lauren was absolutely amazing, she responded to emails/phonecalls quickly and made our whole process so smooth! Thank you for everything x

Claire Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 30 July 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

The staff at Beresford Adams in Bangor are highly efficient and in my case have taken a great weight off my mind managing my property while I live overseas, keeping me up to date whenever needed. Great work, team! And especially Mandy, she's brilliant!

Deb Β· 11 October 2023 Β· Beresford Adams Bangor (282 High Street)

Agent replied

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

I recently was shown a house by this estate agents Bethan who was lovely and then put an offer in and Joseph Williams was dealing with the negotiating. There were a few issues trying to get confirmation sorted of my mortgage etc and he was great at keeping me updated the whole way through and understand the anxiety as we had already lost one house. He was also very personal which is so rare these days. Thank you for your hard work and care.

Cast Β· 11 October 2023 Β· Beresford Adams Mold (The Cross)

Agent replied Β· 30 July 2023

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Both Annabelle and Jamie were lovely and professional throughout the process. They helped us overcome some hurdles and now we are happily in our new flat. Thank you both!

Azaria Β· 8 October 2023 Β· Beresford Adams Colwyn Bay

Agent replied Β· 29 October 2023

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Myself and my partner have recently started renting a property and we couldn't have done it without all the help and support from the team at Beresford Adams. We viewed the property and had many lovely conversations with Annabelle who came across as a kind hearted and wonderful human. She also made us feel more relaxed and excited about a situation that was also quite stressful. Jamie was also a star with all his hard work in getting us this property and we couldn't be more grateful to any of them. They were always available via phone or email if we needed anything and we know this will continue. Thank you so much!

Freyja Β· 8 October 2023 Β· Beresford Adams Colwyn Bay

Agent replied Β· 29 October 2023

Thank you for taking the time to leave us your review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

All the team in Beresford Adams Colwyn Bay, Zoe, Kat, Theresa, Iwan and Chris have been simply superb from start to finish.

Mark Β· 1 October 2023 Β· Beresford Adams Conwy (22 Conway Road)

Agent replied Β· 26 August 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations

5/5

Google

Recently settled on a property for rent. The Agent Jamie was very patient and kind during the process. Everything was handled well and quickly.

Tragoidia Β· 1 October 2023 Β· Beresford Adams Conwy (22 Conway Road)

Agent replied Β· 26 August 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thankyou to Beresford Adams letting teams who were very helpful and efficient in letting out our second property, a flat in Rhos on Sea. Although a busy department, Jamie was very supportive and knowledgeable in supporting the process and made sure it completed before schedule and with a happy tenant.

James Β· 1 October 2023 Β· Beresford Adams Conwy (22 Conway Road)

Agent replied Β· 26 August 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

4/5

Google

I have just moved into a lovely rented flat in Rhos On Sea. I was very pleased with the service I received from Jamie at Beresford Adams. It was a protracted process but this was down to the landlord making their mind up. Jamie kept me up-to-date with what was going on without me having to chase. He was always frank and honest, and there was a successful outcome. So, all good in the end.

Keith Β· 1 October 2023 Β· Beresford Adams Conwy (22 Conway Road)

Agent replied Β· 26 August 2024

Many thanks for the great review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

All the team in Beresford Adams Colwyn Bay, Zoe, Kat, Theresa, Iwan and Chris have been simply superb from start to finish.

Mark Β· 29 September 2023 Β· Beresford Adams Colwyn Bay

Agent replied Β· 29 October 2023

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations

5/5

Google

Recently settled on a property for rent. The Agent Jamie was very patient and kind during the process. Everything was handled well and quickly.

Tragoidia Β· 29 September 2023 Β· Beresford Adams Colwyn Bay

Agent replied Β· 29 October 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thankyou to Beresford Adams letting teams who were very helpful and efficient in letting out our second property, a flat in Rhos on Sea. Although a busy department, Jamie was very supportive and knowledgeable in supporting the process and made sure it completed before schedule and with a happy tenant.

James Β· 29 September 2023 Β· Beresford Adams Colwyn Bay

Agent replied Β· 29 October 2023

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

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Awards

The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Beresford Adams is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Questions about Beresford Adams

Which Beresford Adams office has the most reviews?

Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 241.

Where are the Beresford Adams offices?

The 24 Beresford Adams offices, by town:

Has Beresford Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.

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