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5/5
GoogleTHE BEST! Me and my partner were looking to rent somewhere for a couple of years, Beresford were the only ones who helped us all the way through.
They sent us properties they thought we would be interested in and kept in touch via phone and email at any time we needed them.
Georgina was absolutely fabulous, so lovely and always went above and beyond! She really made our experience stress free and easy.
We will always now use Beresford and will be back for a mortgage in a few years!
Thanks lettings team Georgina, Sam and Lisa once again πβ€οΈ
Amy & Brendan x
Po Β· 21 February 2024 Β· Beresford Adams Prestatyn
Agent replied Β· 20 June 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleAfter struggling against many barriers with other lettings agents due to the unique nature of my self-employment, I'd begun to lose hope of ever renting a property.
This all changed this month thanks to Jamie at Beresford Adams who has been a genuine and sincere help in my journey to find a place to rent and indeed today got me an application with a landlord!
It's not just finding a place, the level of help I've been provided by Jamie and everyone else at Beresford Adams is unparalleled and it's genuinely reinstated some of my faith in humanity. I would HIGHLY recommend, especially if you're self-employed!
Karn Β· 15 February 2024 Β· Beresford Adams Conwy (22 Conway Road)
Agent replied Β· 11 November 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad excellent service from Ffion. Very friendly, helpful and professional. Highly recommend. Thank you.
Sarah Β· 13 February 2024 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 12 June 2024
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFfion was fantastic. Brilliant service. Well organised and extremely professional. Would highly recommend. Will definitely be using them again.
GR Β· 13 February 2024 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 12 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWhat amazing service!! Thanks you so much Ffion, Jamie and Annabelle who were all brilliant and walked me through every tiny detail to make my first time renting so much easier!
Sam Β· 13 February 2024 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 12 June 2024
Many thanks for your fantastic 5* review Sam. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFfion at Llandudno was ,amazing really helpful in finding us a tenant for our rental house. Nothing was too much bother and sheβs very knowledgable and professional. Will definitely use this company again. Thanks very much ffion.
Sioned Β· 13 February 2024 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 12 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe found Jamie and Annabelle to be very efficient and met our needs for getting our house let quickly. They were very professional and replied to our queries and nothing was too much trouble.
Nerys Β· 13 February 2024 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 12 June 2024
Thank you for taking the time to leave us this amazing 5* review Nerys. Kind regards Lucy, Customer Relations.
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5/5
GoogleWe first contacted the Bangor office of Beresford Adams by phone and the Agent, Alex, was so polite and professional. This continued throughout the whole process, with Alex following us closely all the way. He was very knowledgeable and demonstrated his competence several times over, making suggestions on points we had not taken into consideration giving advice when needed, and was a valuable asset to the negotiations.
We were very impressed by the whole staff in general, who were always available and helpful.
We could not be happier for our choice of Estate Agent, and will make Beresford Adams our first point of contact for any future requirements. Thank you Beresford Adams for your excellent service.
Martin Β· 13 February 2024 Β· Beresford Adams Bangor (282 High Street)
Agent replied Β· 12 June 2024
Many thanks for your fantastic 5* review Martin. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHelpful friendly staff
Rod Β· 13 February 2024 Β· Beresford Adams Wrexham (53 Hope Street)
Agent replied Β· 14 June 2024
Many thanks for your fantastic 5* review Rod. Best wishes, Lucy, Customer Relations.
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1/5
GooglePoor agents, they create different kind of rules for every customer, they not calling back about offers, they lie to US about property offers about Benjamin Street property in Wrexham, we were not able to give an offer even when others were not accepted, poor contact and updates. Been told that can not offer without viewving, but they viewving wasn't possible. For me looks like scamers... Not Recommend!
Kornel Β· 13 February 2024 Β· Beresford Adams Wrexham (53 Hope Street)
Agent replied Β· 14 June 2024
Hello Kornel, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you so much for the team. Really appreciate the communication is so clear. Staff are all approachable.
Belle Β· 13 February 2024 Β· Beresford Adams Chester (1-3)
Agent replied Β· 12 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Belle! Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely incredible service from start to finish. The team have made my house move so much easier and responding to my emails in a timely manner.
Laura especially deserves a mention, a credit to the team!
Thank you once again!
Cole Β· 13 February 2024 Β· Beresford Adams Chester (1-3)
Agent replied Β· 12 June 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleAfter struggling against many barriers with other lettings agents due to the unique nature of my self-employment, I'd begun to lose hope of ever renting a property.
This all changed this month thanks to Jamie at Beresford Adams who has been a genuine and sincere help in my journey to find a place to rent and indeed today got me an application with a landlord!
It's not just finding a place, the level of help I've been provided by Jamie and everyone else at Beresford Adams is unparalleled and it's genuinely reinstated some of my faith in humanity. I would HIGHLY recommend, especially if you're self-employed!
Karn Β· 13 February 2024 Β· Beresford Adams Colwyn Bay
Agent replied Β· 9 November 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMe and my family have been looking for a house for a 2 months and thanks to Beresford Adamβs we found our first family home. Everyone we spoke with was so kind and helpful with everything, we couldnβt be happier. Would like to personally thank Jamie for taking the time to help with all our enquiries regarding our new home and huge thank you to everyone else we spoke with
Lucy Β· 29 January 2024 Β· Beresford Adams Conwy (22 Conway Road)
Agent replied Β· 26 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Lucy! Kind regards, Lucy, Customer Relations.
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5/5
GoogleAfter struggling against many barriers with other lettings agents due to the unique nature of my self-employment, I'd begun to lose hope of ever renting a property.
This all changed this month thanks to Jamie at Beresford Adams who has been a genuine and sincere help in my journey to find a place to rent and indeed today got me an application with a landlord!
It's not just finding a place, the level of help I've been provided by Jamie and everyone else at Beresford Adams is unparalleled and it's genuinely reinstated some of my faith in humanity. I would HIGHLY recommend, especially if you're self-employed!
Karn Β· 29 January 2024 Β· Beresford Adams Conwy (22 Conway Road)
Agent replied Β· 26 August 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have a lovely experience with Beresford Adams. Letting Negotiator Jamie Moorhouse was very kind ,very accommodating, knowledgeable and very helpful. Jamie helping us what are the things we needed to do, explaining about the details of the requirements for letting. He keep in touch whenever something needed . Other staff in the office also very kind and helpful when Jamie was not around. Thumbs up to all the staff of Beresford Adams.
Wilma Β· 29 January 2024 Β· Beresford Adams Conwy (22 Conway Road)
Agent replied Β· 26 August 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMe and my family have been looking for a house for a 2 months and thanks to Beresford Adamβs we found our first family home. Everyone we spoke with was so kind and helpful with everything, we couldnβt be happier. Would like to personally thank Jamie for taking the time to help with all our enquiries regarding our new home and huge thank you to everyone else we spoke with
Lucy Β· 25 January 2024 Β· Beresford Adams Colwyn Bay
Agent replied Β· 25 March 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Lucy! Kind regards, Lucy, Customer Relations.
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5/5
GoogleAfter struggling against many barriers with other lettings agents due to the unique nature of my self-employment, I'd begun to lose hope of ever renting a property.
This all changed this month thanks to Jamie at Beresford Adams who has been a genuine and sincere help in my journey to find a place to rent and indeed today got me an application with a landlord!
It's not just finding a place, the level of help I've been provided by Jamie and everyone else at Beresford Adams is unparalleled and it's genuinely reinstated some of my faith in humanity. I would HIGHLY recommend, especially if you're self-employed!
Karn Β· 25 January 2024 Β· Beresford Adams Colwyn Bay
Agent replied Β· 25 March 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have a lovely experience with Beresford Adams. Letting Negotiator Jamie Moorhouse was very kind ,very accommodating, knowledgeable and very helpful. Jamie helping us what are the things we needed to do, explaining about the details of the requirements for letting. He keep in touch whenever something needed . Other staff in the office also very kind and helpful when Jamie was not around. Thumbs up to all the staff of Beresford Adams.
Wilma Β· 25 January 2024 Β· Beresford Adams Colwyn Bay
Agent replied Β· 25 March 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely incredible service from start to finish. The team have made my house move so much easier and responding to my emails in a timely manner.
Laura especially deserves a mention, a credit to the team!
Thank you once again!
Cole Β· 25 January 2024 Β· Beresford Adams Chester (3 Friarsgate)
Agent replied Β· 25 March 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI have been dealing with Sam, Lisa and Georgina over the last few months. They have all been professional and helpful and I would definitely recommend.
Shaun Β· 22 January 2024 Β· Beresford Adams Prestatyn
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat and excellent service all through our search. The staff gave us an assurance and they were through with their words. Looking forward to more wonderful time with the team.
Damilola Β· 22 January 2024 Β· Beresford Adams Prestatyn
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleExcellent service
Ella Β· 14 January 2024 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 12 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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1/5
GoogleUnprofessional behaviour! Terrible service! They havenβt got my deposit back for 1.5 months! The landlord approved on the day I moved out that the full amount of the deposit would be paid back, but the agency pretended that it was not! It is better to work with another company! Now I have to contact all of them a lot of times as they do nothing to change this situation!
Tatiana Β· 14 January 2024 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 12 June 2024
Hi Tatiana, I am sorry to read of your experience and as such I would ask you to contact us via review@countrywide.co.uk with full details so that we can pass your concerns on to the relevant Customer Care Team to look into for you. Kind regards, Scott @ Customer Care.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.