Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
★★★★★
2,199 reviews across 24 offices and 3 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,199 reviews on three platforms, rated 4.6 out of 5 overall.
2,130
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
Showing 2,130 reviews on Google only. Show every review
5/5
GoogleCredit to the Beresford Adams team in Mold - Joe, Sian, Gabby, Bethan and Cherry.Lee! Highly recommend, lots of support, attention to detail and hard work by the team. Thank you!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleCherry-Lee provided a free, efficient and friendly valuation on our home for insurance purposes.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleWell what can I say - if I could rate the Porthmadog 11 out of ten I would. My Mum sold her house in August last year but due to problems which had nothing to do with the estate agents, didn’t move until March this year. It was an extremely stressful time for us all but Claire, Steve, Helen and Hannah went above and beyond with their service. Such kind and thoughtful people throughout the whole period and I cannot thank them enough and would highly recommend them to anyone selling or buying a house. If only more businesses provided such a wonderful service!
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
5/5
GoogleThank you to Steve, Claire and the team at Beresford Adams. Our house sale went through very smoothly and we were kept updated after each viewing too. Viewing figures were more than we expected. The marketing literature was great with both paper marketing and web marketing information readily available and plentiful.
Thank you Debbie ONeill for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleSian and Joseph have really helped me with my property search. Enthusiastic, professional staff. Would definitely recommend.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleCredit to the Beresford Adams team in Mold - Joe, Sian, Gabby, Bethan and Cherry.Lee! Highly recommend, lots of support, attention to detail and hard work by the team. Thank you!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently was shown a house by this estate agents Bethan who was lovely and then put an offer in and Joseph Williams was dealing with the negotiating. There were a few issues trying to get confirmation sorted of my mortgage etc and he was great at keeping me updated the whole way through and understand the anxiety as we had already lost one house. He was also very personal which is so rare these days. Thank you for your hard work and care.
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleCherry-Lee provided a free, efficient and friendly valuation on our home for insurance purposes.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleBeresford Adams have been most efficient in selling my property. The whole process was done in a friendly manner and with a refreshing attention to detail. Sian and Bethan were patient, understanding and considerate, particularly when the process was moving slowly. The whole team were outstanding. I highly recommend Beresford Adams.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from the team.
Thank you for taking the time to leave us this amazing 5* review Andrew Owen. Kind regards Lucy, Customer Relations.
5/5
GoogleWe have just rented our property out. Hannah has looked after us every step of the way. She kept us well informed, been there for us to answer any questions, and our house welcomed new tenants in, within weeks of going on the market.
Thanks for the wonderful 5* review Jane! Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly staff, very helpful
5/5
GoogleFast, efficient service, all with a lovely smile. 👍 …
matthew Barnard thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely delighted with the warm, helpful and professional service we received from the lettings staff at Beresford Adams. Special mention to Coreen, Annabelle & Ffion, very grateful for their help and patience. Highly recommended 😊 …
Thank you for taking the time to leave us this amazing 5* review and recommendation Barbara Davies. Kind regards Lucy, Customer Relations.
5/5
GoogleThank you to Ffion for helping us move into our lovely rental property in North Wales. Ffion was friendly and professional throughout the process and always responded to our queries. Thank you to other staff who we also spoke to on the phone who were also friendly in passing on any queries.
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
5/5
GoogleThis is the first time I've applied for renting a house, and I genuinely had no idea where to begin. The day Ffion first contacted me to the day she handed us the keys, she was there for us every single step of the way. There were days where I would ring, text, email per atleast ten times and she always reassured me and helped me out with any of the problems along the way. If it wasn't for Ffion I don't think we'd be moving into our first real house! Thank you so much!
Morgan Hadley thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI used beresford Adams to sell my property I found the staff in the Menai bridge branch to always be helpful and were there through the whole process with any queries I had.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have recently purchased our holiday home and dealt with Carol and Lliwen and both have shown nothing but professionalism from the get go...Very happy with the level of customer service we received throughout the process and kept us informed of all developments as and when they occurred. We would strongly recommend placing the sale of your property with these guys as you will not be dissapointed. Thanks once again, Jo & Paul
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks to Carol for all of her hard work. Carol was the perfect go between agent when selling our house in Amlwch. Our Solicitors were actually holding our sale up, in ways I can't explain. However through Her help and perseverance, excellent customer care skills our sale progressed. We can't thank her enough. We'll done Carol you deserve a rise in salary!!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleSuperb service and support from Beresford Adams for our recent sale. They managed it professionally & proactively throughout, especially Vanessa, who made it all happen. Highly recommend!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleProfessional and friendly approach from the initial contact right through to achieving exchange of contracts and completion date. The whole team have all been supportive and responsive to all our queries along the way. Always helpful, highly personable and provide an excellent service. We wouldn't hesitate in recommending them to anyone with property to market.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleDefinitely a 5* plus agent. We bought our previous property back in 2019 through this agent and were very impressed with them back then. So, when we came to sell they were our first choice. They are still a 5* plus agent! They have a great team in the office, we mainly dealt with Stacey who gave us weekly updates on the chain and worked really hard on our behalf from start to completion.
Thanks for the excellent 5* review and thanks for your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been very pleased with the service and help I have received from Jamie Moorhouse in the letting of my property. Ffion and Annabelle have been helpful too
Thank you for taking the time to leave us this amazing 5* review Amanda Walker. Kind regards Lucy, Customer Relations.
4/5
GoogleVery helpful and kept us up to date while buying our new house. Explained everything thoroughly. A very big thank you to Beresford Adams for helping us.
It’s really lovely to read another review Mia Evans. Many thanks, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Beresford Adams is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 241.
The 24 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
