Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
★★★★★
2,201 reviews across 24 offices and 3 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,201 reviews on three platforms, rated 4.6 out of 5 overall.
2,132
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
Showing 2,132 reviews on Google only. Show every review
5/5
GoogleWe had a very positive, fast moving experience. The team in Holywell were always very helpful, patient and personable. Nothing was too much trouble, we would definitely recommend.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team were so helpful - especially Nicola. It was quite daunting as we were first time buyers but Nicola was so lovely, she knew exactly what we wanted and would recommend other properties she thought we would like . We were always kept up to date and had such an amazing experience buying our first house. Would definitely recommend :)
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleVery smooth experience overall, and Aimee O. is an excellent mortgage broker! Thank you very much Aimee! All the best all!
Thank you for your lovely 5* review Lucian. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team in Beresford Adams were fantastic. I’d like to personally thanks Dan Jones for all his help.
Craig Brackenbury thanks for your great 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleQuite regrettably, the rental search experience was utterly futile. There was a significant amount of misinformation, and I must say, a rather discriminatory attitude towards clients.
We at Countrywide strongly refute any allegations of discrimination, we are proud to be a diverse and inclusive company. If you are unhappy with your experience, we would ask you to contact us so we can discuss this with you via our compliance team review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleJacqueline and Geraldine couldn’t have been more helpful with our purchase in Conwy. Always quick to reply with all the information needed. Thank you we are loving our new home.
Many thanks R J for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEverybody at Beresford Adams have been fabulous with us whilst getting our house ready to rent and finding suitable tenants. Would highly recommend the team!
Thank you for taking the time to leave us this great 5* review and recommendation Sioned Owen. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust got the keys for my rental property from Ffion, she looked after us really well and the gift box we were presented with was a lovely touch. Ffion put us at ease and dealt with all questions efficiently.
Debra Bird thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlethank you Beresford for coming through, after what seemed like ages of homesearch. Ffion was and is amazing, assisted us greatly and always ready to listen and communicate, she is the best. I recommend Beresford Adams.
Thank you Jonathan Adedamola for taking the time to leave us your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently started renting my new family home with Beresford Adams. Ffion in particular was so helpful. Everything went so smoothly as she really went above and beyond to help me. Thank you so much ☺️ x
Thank you for leaving us your superb 5* review Rhianne Hassall. Best wishes, Lucy, Customer Relations.
5/5
GoogleFfion has been the most amazing agent we had the pleasure of working with. Not only did she make viewing a house fun but she was super helpful with any question we had. The process has been smooth and easy through her help. Absolute legend!
Thank you for your glowing 5* review S G. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional and you can trust on them if you want to let a property and very nice team
Many thanks Sanjay Dutta for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently set my house up for Rent with Beresford Adams! I had Tomos, Matt and Kimberley help get the house sorted and they did a great job in doing so. Highly recommend!
Many thanks James Edwards for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleLaura, Bryn & Richard have all been fantastic in helping us get our property let out quickly, to the right tenants and for the right price. Great communication and very professional. Thank you very much for all of your help, we look to working with beresford Adam’s for many years to come. Would highly recommend their services.
5/5
GoogleWe have used Beresford Adams Caernarfon several times now to buy and sell properties. Each time the team have been amazing. Rhian, as the Manager is excellent. The team are efficient, friendly and professional and we wouldn't consider using any other agent. Diolch o galon.
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleJust completed on our new home.. Rhian and the team at the Caernarfon branch have been amazing. Great communication throughout the process. Very professional and we would highly recommend.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleMy sale went through today and the team (especially Cameron and Rhian) have been fantastic with us. Appropriate levels of communication throughout, and I cannot fault them when dealing with a sensitive tenant situation. Very handy too that they are connected to other estate agents across the UK as it help immensely being able to take take important documentation locally to be verified.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThe whole team were always so helpful and reassuring the whole way through the process of selling our home
Thank you for your terrific 5* review . Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely excellent service. Vanessa and Stacey at the Abersoch office couldn’t have been more helpful. We are so grateful that they made the process so smooth and would 100% recommend them to sell your home.
Thank you for leaving us your superb 5* review and recommendation Rachel Jacques. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe were very happy with the service provided by Beresford Adams at Porthmadog when purchasing a house near Criccieth. We were allowed to view the house a number of times at short notice and they were always obliging and efficient. They provided guidance for an appropriate offer and during the conveyancing process Steven promptly followed up any queries with the vendors and their solicitors. It was reassuring to have Steven's support for what became a protracted process in the latter stages not helped by our conveyancing solicitors inefficiency. We highly recommend Beresford Adams and Steven Smith in particular.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly, professional staff who went the extra mile for us, would highly recommend
paul cuffling thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have been searching for a holiday property in Beddgelert, and noticed 3 within our budget. We stayed in one of them as guests and dropped it very quickly, while the 2 others were promoted by Beresford Adams. Concentrating on one, we contacted Steven Smith, who arranged a viewing in between lets. We found our dream, the decision was made on the spot and within 48 hours we handed our initial offer, competing with an offer of a counter buyer. Steven and all other team members kept us informed, updated and helped us in the process of getting to the "STC" status, where our solicitors came into acting. It took a while...but the dream has come true. All done, Well done and thank you very much.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional, pleasant and positive. Always felt assured of a successful conclusion. Thankyou to all the staff.
Thank you for taking the time to leave us your 5* review Malcolm Slade! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat communication throughout and helped us find some nice tenants. Would recommend and use again
anthony leece thank you for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Beresford Adams is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Chester (1-3) has the most, with 283 reviews rated 4.3 out of 5, followed by Prestatyn with 241.
The 24 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
