5/5
GoogleBeresford Adams have rented out a property we took over swiftly and professionally, Thank you
Agent replied · 23 August 2024
Thank you for leaving us your superb 5* review Theresa. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more
★★★★★
2,199 reviews across 24 offices and 3 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,199 reviews on three platforms, rated 4.6 out of 5 overall.
2,130
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
- Beresford Adams Chester (1-3)1-3, Friarsgate, Grosvenor Street, CH1 1XG281 reviews · 221 on Google (4.6)11 in the last 90 days
- Beresford Adams Prestatyn96-97 High Street, LL19 9AP241 reviews · 241 on Google (4.8)26 in the last 90 days
- Beresford Adams Chester (3 Friarsgate)3 Friarsgate, Grosvenor Street, CH1 1XG235 reviews · 234 on Google (4.5)10 in the last 90 days
- Beresford Adams Conwy (22 Conway Road)22 Conway Road, Colwyn Bay, LL29 7HT221 reviews · 161 on Google (4.8)9 in the last 90 days
- Beresford Adams Conwy (18 Madoc Street)18 Madoc Street, Llandudno, LL30 2TL193 reviews · 133 on Google (4.6)1 in the last 90 days
- Beresford Adams Colwyn Bay13 Penrhyn Road, LL29 8LG165 reviews · 165 on Google (4.8)8 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, LL57 1UL150 reviews · 150 on Google (4.6)6 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE150 reviews · 150 on Google (4.4)7 in the last 90 days
- Beresford Adams LettingsThe Cross, CH7 1ER147 reviews · 87 on Google (4.6)2 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, Bangor, LL57 1UL143 reviews · 137 on Google (4.6)6 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE137 reviews · 137 on Google (4.5)7 in the last 90 days
- Beresford Adams Holywell Sales10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG105 reviews · 45 on Google (4.7)3 in the last 90 days
- Beresford Adams Holywell (10 Tower Gardens)10 Tower Gardens, Holywell, CH8 7TG103 reviews · 43 on Google (4.7)1 in the last 90 days
- Beresford Adams Mold (The Cross)The Cross, CH7 1ER99 reviews · 99 on Google (4.6)1 in the last 90 days
- Beresford Adams Caernarfon29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB98 reviews · 38 on Google (4.6)4 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU79 reviews · 19 on Google (4.3)2 in the last 90 days
- Beresford Adams Holyhead7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL60 reviews · 0 on Google1 in the last 90 days
- Beresford Adams Holyhead (7-9 Market Street)7-9 Market Street, LL65 1UL23 reviews · 23 on Google (4.7)2 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU20 reviews · 20 on Google (4.2)1 in the last 90 days
- Beresford Adams Menai Bridge15 High Street, LL59 5EE17 reviews · 17 on Google (3.9)0 in the last 90 days
- Beresford Adams AbersochThe Harbour, LL53 7AP16 reviews · 16 on Google (4.9)1 in the last 90 days
- Beresford Adams Conwy (2 Lancaster Square)2 Lancaster Square, LL32 8HT9 reviews · 9 on Google (4.6)0 in the last 90 days
- Beresford Adams Rhyl20 Wellington Road, LL18 1BG4 reviews · 4 on Google (5.0)0 in the last 90 days
- Beresford Adams Ruthin33 Well Street, LL15 1AF1 reviews · 1 on Google (5.0)0 in the last 90 days
Reviews on Google
Showing 2,130 reviews on Google only. Show every review
Google5/5
GoogleGeorgina has helped us with property rental application. The service provided by Georgina has been excellent.
Agent replied · 23 August 2024
Many thanks for your fantastic 5* review James. Best wishes, Lucy, Customer Relations.
5/5
GoogleActually rented a house through them twice now and had great experiences, this time we were dealing with Georgina Boyton who was extremely helpful and friendly, really quick with her work and ensured everything we needed to get sent across was sent as soon as possible to give us the best possible chance, thanks Georgina!
Agent replied · 23 August 2024
Many thanks for your marvellous 5* review Callum. Best wishes, Lucy, Customer Relations.
5/5
GoogleUsed Linda at Beresford Adams to rent out a property in Prestatyn her service was professional and unquestionable. Viewing were set up within 48 hours, a tenant agreed and approved with in 10 days and moved in within 4 weeks. Communication was excellent, quick and clear.
Agent replied · 23 August 2024
Thank you for your fantastic 5* review! We're thrilled to hear that Linda provided you with professional and efficient service. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from start to finish, staff took a genuine interest in our house sale. Great communication we would highly recommend.
Agent replied · 26 August 2024
Thank you for your 5* review and recommendation Lynnette. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI must say that my recent experience of selling a property through Beresford Adams Colwyn Bay was excellent. Zoe suggested a selling strategy that worked brilliantly based on heavily marketing the property and arranging all viewings in a short period to generate as much interest as possible and create a competitive environment which resulted in some great offers above the asking price. Carys (McElroy) and Katherine were also great in doing the viewings for me and handling all other matters. In particular they and Zoe were great in chasing the potential purchasers and their lawyers and keeping me informed. The arrangement that they have with the solicitors MacKenzie Jones also worked really well and Hannah Oakes there was particularly speedy and efficient. All in all a great and very professional service which delivered on the service and strategy put to me by Zoe at the outset. I would thoroughly recommend them.
Agent replied · 26 August 2024
Thank you Jason for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleI had a great experience with Beresford Adams, a professional, friendly team. Also, special thanks to Mrs Laura Newby who made the process smooth and easy for me.
Agent replied · 25 August 2024
Many thanks for the fantastic 5* review Reza. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from start to finish, staff took a genuine interest in our house sale. Great communication we would highly recommend.
Agent replied · 24 August 2024
Thank you for your 5* review and recommendation Lynnette. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI must say that my recent experience of selling a property through Beresford Adams Colwyn Bay was excellent. Zoe suggested a selling strategy that worked brilliantly based on heavily marketing the property and arranging all viewings in a short period to generate as much interest as possible and create a competitive environment which resulted in some great offers above the asking price. Carys (McElroy) and Katherine were also great in doing the viewings for me and handling all other matters. In particular they and Zoe were great in chasing the potential purchasers and their lawyers and keeping me informed. The arrangement that they have with the solicitors MacKenzie Jones also worked really well and Hannah Oakes there was particularly speedy and efficient. All in all a great and very professional service which delivered on the service and strategy put to me by Zoe at the outset. I would thoroughly recommend them.
Agent replied · 24 August 2024
Thank you Jason for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleFantastic experience renting my home. All of the staff were really friendly and helpful, even pointing out great local places to take my son.
Agent replied · 23 August 2024
Many thanks for the great 5* review and your kind words Janine. Best wishes, Lucy, Customer Relations.
5/5
GoogleJamie did everything and everything I could ask for and was great at finding me a new tenant for my property
Agent replied · 26 August 2024
Many thanks for your outstanding 5* review Matthew. Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Laura Newby and Richard Prescott for all the efforts you have put into achieving a smooth change of tenancy at our property, despite a few hurdles to overcome and a limited time period. Your efficiency in liaising with outgoing and incoming tenants as well as decorators and carpet fitters was impressive.
Agent replied · 25 August 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJamie did everything and everything I could ask for and was great at finding me a new tenant for my property
Agent replied · 24 August 2024
Many thanks for your outstanding 5* review Matthew. Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Laura Newby and Richard Prescott for all the efforts you have put into achieving a smooth change of tenancy at our property, despite a few hurdles to overcome and a limited time period. Your efficiency in liaising with outgoing and incoming tenants as well as decorators and carpet fitters was impressive.
Agent replied · 24 August 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat customer service and hardworking agents!
Agent replied · 26 August 2024
Thank you for your 5* review George. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI dealt primarily with Jamie, who was very friendly, knowledgeable, and extremely efficient. Would recommend.
Agent replied · 26 August 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleZoe and her team provided an excellent service for the sale of our apartment in North Wales. They were unfailingly helpful, and friendly, and always kept us up to date on progress. We felt we had a really professional team working for us. I was also pleased that they used one of my photos of the view from the balcony of the property.
Agent replied · 26 August 2024
Many thanks for the fantastic comments and 5* review David. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently had the pleasure of meeting with Jamie Moorhouse while searching for my new home, and I can't recommend him highly enough. From our first meeting to the final closing, Jamie was the epitome of professionalism and dedication. This was my partner's and my first time moving out into our own place, Jamie made the entire process smooth and stress-free. He was always available to answer questions, provide insights, and guide me through every step with patience and expertise. What truly sets Jamie apart is his genuine care for his clients. He made us feel like we were his top priority, and his passion for helping people find their dream homes is evident in every interaction. Thanks to Jamie, we are now settling into a home that we absolutely love. Five stars all the way!
Agent replied · 26 August 2024
Many thanks for the great recommendation, 5* review and your kind words Heather. Best wishes, Lucy, Customer Relations.
5/5
GoogleApologies for the delay in writing this, Ffion: it has been a manic few weeks to say the least. First and foremost, our experience with Beresford Adams has been exceptional: from the first time we spoke with them to enquire about a property last year to our dealings with them to get the current property we are in now. They are a friendly, professional lot; we can only speak highly of them. To Ffion: wow! You are exceptional at your job: you really do take a personal approach to your position and we have no doubt this is what separates you from a lot of other lettings negotiators in the industry. From remembering Maria when she called about the property we're in now, to the warm and friendly viewing you gave us, to your personal sadness that you couldn't be in the office to hand over the keys to us. We couldn't have wished for a better experience. Thank you.
Agent replied · 25 August 2024
Hello Scott, thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Ffion and the team provided exceptional service. Your feedback truly means a lot to us! Best regards, Lucy, Customer Relations.
5/5
GoogleAs a landlord in Llandudno, I have used BeresfordAdams for over 20 years. They are brilliant. I have used other local agents in the past, but now solely use BeresfordAdams as my go to agent. Coreen the manager goes above the call of duty in finding the right tenants, and is always willing to offer follow-up services and advice when I need it. Special thanks today to Jamie and Lisa, who provided expert advice on how to deal with a difficult tenant of mine. Well done team.
Agent replied · 25 August 2024
Many thanks for your fantastic 5* review and your kind words Phillip. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat customer service and hardworking agents!
Agent replied · 24 August 2024
Thank you for your 5* review George. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI dealt primarily with Jamie, who was very friendly, knowledgeable, and extremely efficient. Would recommend.
Agent replied · 24 August 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleZoe and her team provided an excellent service for the sale of our apartment in North Wales. They were unfailingly helpful, and friendly, and always kept us up to date on progress. We felt we had a really professional team working for us. I was also pleased that they used one of my photos of the view from the balcony of the property.
Agent replied · 24 August 2024
Many thanks for the fantastic comments and 5* review David. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently had the pleasure of meeting with Jamie Moorhouse while searching for my new home, and I can't recommend him highly enough. From our first meeting to the final closing, Jamie was the epitome of professionalism and dedication. This was my partner's and my first time moving out into our own place, Jamie made the entire process smooth and stress-free. He was always available to answer questions, provide insights, and guide me through every step with patience and expertise. What truly sets Jamie apart is his genuine care for his clients. He made us feel like we were his top priority, and his passion for helping people find their dream homes is evident in every interaction. Thanks to Jamie, we are now settling into a home that we absolutely love. Five stars all the way!
Agent replied · 24 August 2024
Many thanks for the great recommendation, 5* review and your kind words Heather. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Beresford Adams is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Questions about Beresford Adams
Which Beresford Adams office has the most reviews?
Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 241.
Where are the Beresford Adams offices?
The 24 Beresford Adams offices, by town:
- Abersoch: The Harbour, Abersoch, Caernarfonshire, LL53 7AP
- Bangor (282 High Street): 282 High Street, Bangor, Gwynedd, LL57 1UL
- Bangor (282 High Street): 282 High Street, Bangor, LL57 1UL
- Caernarfon: 29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB
- Chester (1-3): 1-3, Friarsgate, Grosvenor Street, Chester, CH1 1XG
- Chester (3 Friarsgate): 3 Friarsgate, Grosvenor Street, Chester, Cheshire, CH1 1XG
- Colwyn Bay: 13 Penrhyn Road, Colwyn Bay, Conwy, LL29 8LG
- Conwy (18 Madoc Street): 18 Madoc Street, Llandudno, Conwy, LL30 2TL
- Conwy (2 Lancaster Square): 2 Lancaster Square, Conwy, LL32 8HT
- Conwy (22 Conway Road): 22 Conway Road, Colwyn Bay, Conwy, LL29 7HT
- Holyhead: 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL
- Holyhead (7-9 Market Street): 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL
- Holywell (10 Tower Gardens): 10 Tower Gardens, Holywell, CH8 7TG
- Holywell Sales: 10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG
- Lettings: The Cross, Mold, CH7 1ER
- Menai Bridge: 15 High Street, Menai Bridge, Gwynedd, LL59 5EE
- Mold (The Cross): The Cross, Mold, Clwyd, CH7 1ER
- Porthmadog (148 High Street): 148 High Street, Porthmadog, LL49 9NU
- Porthmadog (148 High Street): 148 High Street, Porthmadog, Gwynedd, LL49 9NU
- Prestatyn: 96-97 High Street, Prestatyn, Clwyd, LL19 9AP
- Rhyl: 20 Wellington Road, Rhyl, Clwyd, LL18 1BG
- Ruthin: 33 Well Street, Ruthin, Clwyd, LL15 1AF
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, Wrecsam, LL11 1BE
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, LL11 1BE
Has Beresford Adams won any awards?
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
