Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
★★★★★
2,199 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,199 reviews on four platforms, rated 4.6 out of 5 overall.
2,130
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
Showing 2,130 reviews on Google only. Show every review
5/5
GoogleAbsolutely amazing team! Always happy to help and Laura, responds to emails quicker than a blink 🙂 All in all an amazing experience from start to finish with our rental property. …
Thank you for your thoughtful 5* review Aisha! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe were recommended to Beresford Adams by my sister who was very pleased with her experience of renting her flat and relying on Beresford Adams to take care of everything. I can't praise Lisa and her colleagues enough for how they have looked after Linda and myself in our wish to relocate from Birmingham to North Wales. Thank you Lisa.
Thank you Derek for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleContinually updated throughout the process. Very good service !
Many thanks for your fantastic 5* review Gavin. Best wishes, Lucy, Customer Relations.
4/5
GoogleAlecia was always on hand to speak to which helped enormously with the selling process thank you
We're delighted to hear that Alecia was able to assist you throughout the selling process. Thanks for your lovely review Ruth. Best regards, Lucy, Customer Relations Team
5/5
GoogleReally would recommend using BA & especially Aimee as our mortgage advisor. Helped in every way possible and made it so much more stress free. Really couldnt have done it or found the house we did without her!
Many thanks for your fantastic 5* review and recommendation Charlotte. I will ensure your kind words of your experience with our Chester branch are passed onto the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently purchased my new home. Jessie was amazing, helping me speed up the already slow home buying process. I felt Jessie understood my frustration. Jessie's communication skills are excellent, I can't thank Jessie enough. Jessie is an asset to the team. Kind Regards, Justin Jones.
Thank you so much for taking the time to share your experience Justin. We're thrilled to hear that Jessie was able to assist you so effectively. Jessie truly is an asset to our team, and your feedback means a lot to us. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have recently moved house and used Aimee O’Neill as our mortgage advisor. I cannot speak highly enough of Aimee - she not only got us a fantastic deal on our mortgage, but also negotiated the purchase price on our behalf. Aimee is very responsive and communicative, and always followed through on any actions. She kept us updated at every stage, even on a bank holiday, liaising with both the estate agents and solicitors. We had a nightmare by having to change our mortgage only a week before completion and Aimee worked extremely hard to get everything processed and approved in time. Thank you so much Aimee - you made a very stressful situation much easier!
Thank you for your thoughtful 5* review Sarah! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Google**⭐⭐⭐⭐⭐** We had the pleasure of working with Laura at Beresford Adams during our recent house move, and I cannot recommend her highly enough. From start to finish, Laura was incredibly helpful, professional, and supportive throughout the entire process. Moving can be a stressful experience, but Laura made it feel seamless and even enjoyable. She was always available to answer any questions we had, no matter how small, and went out of her way to ensure that we were comfortable and informed at every stage. Her knowledge of the local market was impressive, and she provided valuable insights that helped us make the best decisions for our new home. What stood out the most was Laura's genuine care and attention to detail. She truly went above and beyond to make sure that everything was perfect, and we felt like we were in the best possible hands. Thanks to her, we are now happily settled into our new home, and we couldn't be more grateful. If you're looking for an estate agent who is not only professional but also kind and dedicated, Laura at Beresford Adams is the one to choose. Thank you, Laura, for making our move such a positive experience!
Thank you for your 5* review and recommendation Sharon. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI both bought and sold with Beresford Adams this year and couldn’t be happier with the service. After finding the perfect property I wanted to buy I contacted them and they arranged a viewing for the next day. I also arranged for them to come and view my property and Mel who came to value it was amazing. Came very prepared with how other properties in the area have sold recently. Was so Impressed with the pitch I agreed to go ahead there and then. The pictures were taken and it was for sale within a week! They also helped with finding a Solicitor (DC Law) who were also great! All in all great service from the whole business and I am now in my dream home!
Thank you so much for your excellent 5* review Oliver! We're thrilled to hear that you had such a positive experience with both buying and selling through Beresford Adams. It's fantastic to know that Mel and the rest of our team could assist you so effectively. Enjoy your dream home! Best regards, Lucy, Customer Relations Team
5/5
GoogleI bought my first home in June of this year using Aimee O'Neill as my mortgage adviser. I was guided seamlessly through the process and was truly amazed (and also very grateful) for how easy she made the whole process for me. I completed in under 8 weeks, with Aimee taking all the hard work out of my hands. This made it totally stress free. I cannot recommend her highly enough.
Thank you for taking the time to leave us your 5* review and recommendation Gemma! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally lovley people at beresford Adams. Can't thank the girls enough for making the whole process easy and stress free. Friendly and professional throughout.
Thank you for taking the time to leave us this tremendous 5* review Clara. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery prompt and professional, special mention for Kayliegh who was brilliant, highly recommended, fully listened to what we wanted and gave us many pieces of great advice, a pleasure to deal with !
Thank you for leaving us your superb 5* review and recommendation Paul. Best wishes, Lucy, Customer Relations.
5/5
GoogleSam and Lisa are incredibly helpful and most importantly for us, responsive - any issues are dealt with promptly and professionally. They've looked after our property for us for a number of years and we wouldn't go anywhere else!
Thank you for your thoughtful 5* review Suzi! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have worked with Sam and her team at Prestatyn for a few years now and always get great professional service. Our residential properties are always let quickly. Highly recommend!
Thank you Sharon for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally would recommend using BA & especially Aimee as our mortgage advisor. Helped in every way possible and made it so much more stress free. Really couldnt have done it or found the house we did without her!
Many thanks for your fantastic 5* review and recommendation Charlotte. I will ensure your kind words of your experience with our Chester branch are passed onto the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently purchased my new home. Jessie was amazing, helping me speed up the already slow home buying process. I felt Jessie understood my frustration. Jessie's communication skills are excellent, I can't thank Jessie enough. Jessie is an asset to the team. Kind Regards, Justin Jones.
Thank you so much for taking the time to share your experience Justin. We're thrilled to hear that Jessie was able to assist you so effectively. Jessie truly is an asset to our team, and your feedback means a lot to us. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have recently moved house and used Aimee O’Neill as our mortgage advisor. I cannot speak highly enough of Aimee - she not only got us a fantastic deal on our mortgage, but also negotiated the purchase price on our behalf. Aimee is very responsive and communicative, and always followed through on any actions. She kept us updated at every stage, even on a bank holiday, liaising with both the estate agents and solicitors. We had a nightmare by having to change our mortgage only a week before completion and Aimee worked extremely hard to get everything processed and approved in time. Thank you so much Aimee - you made a very stressful situation much easier!
Thank you for your thoughtful 5* review Sarah! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Google**⭐⭐⭐⭐⭐** We had the pleasure of working with Laura at Beresford Adams during our recent house move, and I cannot recommend her highly enough. From start to finish, Laura was incredibly helpful, professional, and supportive throughout the entire process. Moving can be a stressful experience, but Laura made it feel seamless and even enjoyable. She was always available to answer any questions we had, no matter how small, and went out of her way to ensure that we were comfortable and informed at every stage. Her knowledge of the local market was impressive, and she provided valuable insights that helped us make the best decisions for our new home. What stood out the most was Laura's genuine care and attention to detail. She truly went above and beyond to make sure that everything was perfect, and we felt like we were in the best possible hands. Thanks to her, we are now happily settled into our new home, and we couldn't be more grateful. If you're looking for an estate agent who is not only professional but also kind and dedicated, Laura at Beresford Adams is the one to choose. Thank you, Laura, for making our move such a positive experience!
Thank you for your 5* review and recommendation Sharon. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI both bought and sold with Beresford Adams this year and couldn’t be happier with the service. After finding the perfect property I wanted to buy I contacted them and they arranged a viewing for the next day. I also arranged for them to come and view my property and Mel who came to value it was amazing. Came very prepared with how other properties in the area have sold recently. Was so Impressed with the pitch I agreed to go ahead there and then. The pictures were taken and it was for sale within a week! They also helped with finding a Solicitor (DC Law) who were also great! All in all great service from the whole business and I am now in my dream home!
Thank you so much for your excellent 5* review Oliver! We're thrilled to hear that you had such a positive experience with both buying and selling through Beresford Adams. It's fantastic to know that Mel and the rest of our team could assist you so effectively. Enjoy your dream home! Best regards, Lucy, Customer Relations Team
5/5
GoogleI bought my first home in June of this year using Aimee O'Neill as my mortgage adviser. I was guided seamlessly through the process and was truly amazed (and also very grateful) for how easy she made the whole process for me. I completed in under 8 weeks, with Aimee taking all the hard work out of my hands. This made it totally stress free. I cannot recommend her highly enough.
Thank you for taking the time to leave us your 5* review and recommendation Gemma! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleHonestly can't thank them enough for everything, they were incredibly helpful and kind and I would recommend them to anyone - they clearly explained the process and were brilliant!
Thank you for taking the time to leave us this great 5* review and recommendation Sonia. Kind regards, Lucy, Customer Relations.
5/5
GoogleBeresford Adams have recently helped me purchase a property, Zoe and Carys were both excellent and I would highly recommend five star service !
Thank you so much for your fantastic 5* review and for highlighting Zoe and Carys's excellent service. We're thrilled to hear you had a five-star experience with us! Best regards, Lucy, Customer Relations Team
5/5
GoogleAbsolutely amazing experience with Beresford Adams when buying our new house. I think we dealt with nearly everyone in the office at some point, all of which were super professional and helpful. It was quite a long and complex purchase but the team helped us every step of the way and really made us feel like they cared. A particular shout out to Laura who I think I called multiple times a day towards the end, but she was always incredibly patient and happy to take my calls. Would definitely recommend :)
Thank you for taking the time to leave us this great 5* review and recommendation Anita. Kind regards, Lucy, Customer Relations.
5/5
GoogleHonestly can't thank them enough for everything, they were incredibly helpful and kind and I would recommend them to anyone - they clearly explained the process and were brilliant!
Thank you for taking the time to leave us this great 5* review and recommendation Sonia. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Beresford Adams is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
Chester (1-3) has the most, with 281 reviews rated 4.2 out of 5, followed by Prestatyn with 241.
The 24 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
