Trusted Agent profile Β· Clwyd, Gwynedd, Cheshire and more

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Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

2,199 reviews across 24 offices and 4 platforms

www.beresfordadams.co.uk/forsaleoffice/abersoch/9

Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,199 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,130

Reviews on Google

All 24 offices

Facebook logo

2.3 / 5

6

Reviews on Facebook

All 24 offices

Trustpilot logo

62

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Beresford Adams's 24 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,130 reviews on Google only. Show every review

5/5

Google

Beresford Adams is the best professional estate agent, especially when it comes to letting houses. Their team is extremely knowledgeable, efficient, and dedicated to ensuring that the entire process runs smoothly and they handled everything with professionalism and care. The communication was excellent throughout, and they provided expert advice every step of the way. I highly recommend Beresford Adams for anyone looking to let a property, they truly deliver top-tier service! And specail thanks to Lisa Hayne for her professional services, she is the best. πŸ‘Œ

QASIM Β· 18 October 2024 Β· Beresford Adams Prestatyn

Agent replied Β· 24 October 2024

Many thanks Qasim for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Lot's of help and Lisa responds fast and is very polite

14wjack Β· 17 October 2024 Β· Beresford Adams Prestatyn

Agent replied Β· 24 October 2024

Thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience using Beresford Adams, Mandy and the team were so helpful from the very start all the way through the selling process. Any questions were quickly and professionally answered but with a personal touch. They wasted no time in getting many viewings for my property which I ended up getting the full asking price for. I would highly recommend to anyone in the Bangor area to use Beresford Adams and would have no quibble about using them again in the future.

Chris Β· 16 October 2024 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 10 November 2024

Thank you for taking the time to leave us this great 5* review and recommendation Chris. Kind regards, Lucy, Customer Relations.

5/5

Google

My partner and myself had found ourselves in a nightmare position with an incredibly mouldy and damp flat witch made us ill and loosing a lot of money through ruined possessions and sickness. Beresford Adam’s have been an amazing help throughout. Especially Alex, Hannah, and Ellie. With their help we have found our dream place and could not be where we are now without the professionalism and help from these three! A complete credit to Beresford Adam’s thank you all so much!

Karl Β· 16 October 2024 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 12 June 2024

Karl, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We contacted Bangor regarding a rental property, phone was answered swiftly and Alex was so helpful and informative, contacted us back when viewings were available, met us at the property never chased us, or rushed us and answered all questions we had, Hannah was also a delight to speak to again always helpful and knowledgeable. Nothing seems too much trouble a rare thing in estate agents nowadays. Would definitely recommend these estate agents.

Darren Β· 16 October 2024 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation Darren Povey. Kind regards, Lucy, Customer Relations.

5/5

Google

We contacted Bangor regarding a rental property, phone was answered swiftly and Alex was so helpful and informative, contacted us back when viewings were available, met us at the property never chased us, or rushed us and answered all questions we had, Hannah was also a delight to speak to again always helpful and knowledgeable. Nothing seems too much trouble a rare thing in estate agents nowadays. Would definitely recommend these estate agents.

Darren Β· 11 October 2024 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 25 August 2024

Thank you for taking the time to leave us this great 5* review and recommendation Darren Povey. Kind regards, Lucy, Customer Relations.

5/5

Google

Since we are now based in the South East, Beresford Adams worked with us to make sure we could get all testing and certificates completed without us having to do any more than organise the various engineers to collect and drop the keys off at the office. They were also very helpful and quick to find us a new buyer when our initial one dropped out at the very last minute.

Rish Β· 11 October 2024 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 25 March 2024

Hello Rish, Wonderful to read your kind review and thank you for your 5*!

5/5

Google

My partner and myself had found ourselves in a nightmare position with an incredibly mouldy and damp flat witch made us ill and loosing a lot of money through ruined possessions and sickness. Beresford Adam’s have been an amazing help throughout. Especially Alex, Hannah, and Ellie. With their help we have found our dream place and could not be where we are now without the professionalism and help from these three! A complete credit to Beresford Adam’s thank you all so much!

Karl Β· 11 October 2024 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 25 March 2024

Karl, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We first contacted the Bangor office of Beresford Adams by phone and the Agent, Alex, was so polite and professional. This continued throughout the whole process, with Alex following us closely all the way. He was very knowledgeable and demonstrated his competence several times over, making suggestions on points we had not taken into consideration giving advice when needed, and was a valuable asset to the negotiations. We were very impressed by the whole staff in general, who were always available and helpful. We could not be happier for our choice of Estate Agent, and will make Beresford Adams our first point of contact for any future requirements. Thank you Beresford Adams for your excellent service.

Martin Β· 11 October 2024 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 25 March 2024

Many thanks for your fantastic 5* review Martin. Best wishes, Lucy, Customer Relations.

5/5

Google

Hannah Denham is right property agent helping me find the right property. Good communication skills , and great house recommendations Thank you help us I will choose always Bresford Adams in future Thank you.

Simrat Β· 11 October 2024 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 25 November 2023

It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.

5/5

Google

Would highly recommend Beresford Adams Letting Team in Bangor. They went out of their way to make moving into my new home as smooth and problem free as possible. A huge thank you to Lauren, and Hannah too.

Mandy Β· 11 October 2024 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 25 November 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

4/5

Google

The estate agents themselves were really good. Made the process of buying our house very smooth. We had a bad experience with their in house mortgage advisor, Martin. Would not recommend using him.

James Β· 11 October 2024 Β· Beresford Adams Bangor (282 High Street)

5/5

Google

Great experience using Beresford Adams, Mandy and the team were so helpful from the very start all the way through the selling process. Any questions were quickly and professionally answered but with a personal touch. They wasted no time in getting many viewings for my property which I ended up getting the full asking price for. I would highly recommend to anyone in the Bangor area to use Beresford Adams and would have no quibble about using them again in the future.

Chris Β· 11 October 2024 Β· Beresford Adams Bangor (282 High Street)

Agent replied Β· 25 August 2024

Thank you for taking the time to leave us this great 5* review and recommendation Chris. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently had the pleasure of working with Beresford Adams in Mold/Wrexham and Bryn, and I couldn't be more satisfied with their service. From start to finish, the team was exceptional in handling my property. Every detail was catered for, making the entire process smooth and stress-free. They truly went above and beyond to ensure everything was taken care of, allowing me to relax and trust that my property was in good hands. I highly recommend their services to anyone looking for a hassle-free experience with top-notch professionals.

James Β· 11 October 2024 Β· Beresford Adams Mold (The Cross)

Agent replied Β· 22 October 2024

Many thanks James for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional and you can trust on them if you want to let a property and very nice team

Sam Β· 11 October 2024 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 11 October 2026

Many thanks Sanjay Dutta for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Continually updated throughout the process. Very good service !

Gavin Β· 11 October 2024 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 25 October 2024

Many thanks for your fantastic 5* review Gavin. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely amazing experience with Beresford Adams when buying our new house. I think we dealt with nearly everyone in the office at some point, all of which were super professional and helpful. It was quite a long and complex purchase but the team helped us every step of the way and really made us feel like they cared. A particular shout out to Laura who I think I called multiple times a day towards the end, but she was always incredibly patient and happy to take my calls. Would definitely recommend :)

Anita Β· 11 October 2024 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation Anita. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently set my house up for Rent with Beresford Adams! I had Tomos, Matt and Kimberley help get the house sorted and they did a great job in doing so. Highly recommend!

James Β· 11 October 2024 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 21 June 2024

Many thanks James Edwards for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

What a lovely experience for first home buyers ! (Ignore the reviewer below about Benjamin road as this is the house we had already started paperwork for and they tried to snake us ! ) we originally looked at other houses with another estate agents who didn't take us seriously. We had megan who helped us with everything from viewings to completion and everything in between , any questions we had she was so happy to help us ! She even chased up solicitors for updates as we hadn't heard anything. We used aimee the inhouse mortgage advisor again who was an absolute pleasure. The whole team have been so friendly and comforting in helping us buy our first house and everything we need to do to complete and even after we had keys they've been a call away for anything we needed. I would recommend this team to anyone who wants to purchase in wrexham !!!

Zoe Β· 11 October 2024 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 21 June 2024

Hi Zoe, thank you for sharing your wonderful experience with us! We're thrilled to hear that Megan and Aimee provided you with excellent service throughout the process. Congratulations on purchasing your first home, and thanks for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.

2/5

Google

I thought buying a home was suppose to be exciting but it's far from that with Beresford Adams. I called up to arrange a viewing and they were more bothered about setting a up an appointment with the mortgage advisor first before arranging a viewing of the property. Apparently with Beresford Adams you need to see their mortgage advisor before submitting an offer. Apparently this is your procedure. I declined and sent over my DIP and proof of deposit instead. 24 hours later, missed call hoping it was information regarding my offer so I called back and it was the mortgage advisor trying to get hold of me. I work with estate agents on a daily basis and aware that the staff need to optimise every opportunity to schedule appointments with the branch Mortgage Advisor but the staff are obsessed! I wonder if my offer has even been forwarded to the vendor or are you waiting for someone else to come along who agrees to see your mortgage advisor so you meet your targets? Various friends and family have bought property before and its never been like this. Proof of deposit and DIP is all that is needed. I hope things improve in the next two days otherwise I will be withdrawing my offer and look elsewhere.

Felicity Β· 11 October 2024 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 21 June 2024

Dear Felicity Hollowell, As part of our obligations we do need to ensure that we financially qualify all offers to ensure our clients do not accept an offer from someone who then cannot proceed further down the line. We do not insist that you take out any products or services with our in house mortgage consultant. As you are aware the offer was put to the vendor within 24 hours of receipt and I am pleased our branch have been able to speak with you to alleviate these concerns

1/5

Google

Poor agents, they create different kind of rules for every customer, they not calling back about offers, they lie to US about property offers about Benjamin Street property in Wrexham, we were not able to give an offer even when others were not accepted, poor contact and updates. Been told that can not offer without viewving, but they viewving wasn't possible. For me looks like scamers... Not Recommend!

Kornel Β· 11 October 2024 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 25 March 2024

Hello Kornel, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

1/5

Google

New build in Wrexham, Beresford Adams are agents..? Nothing gets fixed, nothing gets done and their communication is really bad. If you want to rent through them DO NOT BOTHER.. 8C Argyle Street apartment, NO INTERNET, when asked about will the landlord be putting internet in.. Answer was sort your self out..!!!

Steve Β· 11 October 2024 Β· Beresford Adams Wrexham (53 Hope Street)

Agent replied Β· 21 June 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Alex Β· 4 October 2024 Β· Beresford Adams Conwy (18 Madoc Street)

Agent replied Β· 25 October 2024

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

Absolutely amazing team! Always happy to help and Laura, responds to emails quicker than a blink πŸ™‚ All in all an amazing experience from start to finish with our rental property. …

Aisha Β· 2 October 2024 Β· Beresford Adams Chester (3 Friarsgate)

Agent replied Β· 23 October 2024

Thank you for your thoughtful 5* review Aisha! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Beresford Adams is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Questions about Beresford Adams

Which Beresford Adams office has the most reviews?

Chester (1-3) has the most, with 281 reviews rated 4.2 out of 5, followed by Prestatyn with 241.

Where are the Beresford Adams offices?

The 24 Beresford Adams offices, by town:

Has Beresford Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.

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