4/5
GoogleVery happy with the support that Beresford Adams gave to both myself and my sellers
Agent replied · 10 November 2024
Thank you for your lovely review Valerie. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more
★★★★★
2,199 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,199 reviews on four platforms, rated 4.6 out of 5 overall.
2,130
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
- Beresford Adams Chester (1-3)1-3, Friarsgate, Grosvenor Street, CH1 1XG281 reviews · 221 on Google (4.6)11 in the last 90 days
- Beresford Adams Prestatyn96-97 High Street, LL19 9AP241 reviews · 241 on Google (4.8)26 in the last 90 days
- Beresford Adams Chester (3 Friarsgate)3 Friarsgate, Grosvenor Street, CH1 1XG235 reviews · 234 on Google (4.5)10 in the last 90 days
- Beresford Adams Conwy (22 Conway Road)22 Conway Road, Colwyn Bay, LL29 7HT221 reviews · 161 on Google (4.8)9 in the last 90 days
- Beresford Adams Conwy (18 Madoc Street)18 Madoc Street, Llandudno, LL30 2TL193 reviews · 133 on Google (4.6)1 in the last 90 days
- Beresford Adams Colwyn Bay13 Penrhyn Road, LL29 8LG165 reviews · 165 on Google (4.8)8 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, LL57 1UL150 reviews · 150 on Google (4.6)6 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE150 reviews · 150 on Google (4.4)7 in the last 90 days
- Beresford Adams LettingsThe Cross, CH7 1ER147 reviews · 87 on Google (4.6)2 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, Bangor, LL57 1UL143 reviews · 137 on Google (4.6)6 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE137 reviews · 137 on Google (4.5)7 in the last 90 days
- Beresford Adams Holywell Sales10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG105 reviews · 45 on Google (4.7)3 in the last 90 days
- Beresford Adams Holywell (10 Tower Gardens)10 Tower Gardens, Holywell, CH8 7TG103 reviews · 43 on Google (4.7)1 in the last 90 days
- Beresford Adams Mold (The Cross)The Cross, CH7 1ER99 reviews · 99 on Google (4.6)1 in the last 90 days
- Beresford Adams Caernarfon29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB98 reviews · 38 on Google (4.6)4 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU79 reviews · 19 on Google (4.3)2 in the last 90 days
- Beresford Adams Holyhead7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL60 reviews · 0 on Google1 in the last 90 days
- Beresford Adams Holyhead (7-9 Market Street)7-9 Market Street, LL65 1UL23 reviews · 23 on Google (4.7)2 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU20 reviews · 20 on Google (4.2)1 in the last 90 days
- Beresford Adams Menai Bridge15 High Street, LL59 5EE17 reviews · 17 on Google (3.9)0 in the last 90 days
- Beresford Adams AbersochThe Harbour, LL53 7AP16 reviews · 16 on Google (4.9)1 in the last 90 days
- Beresford Adams Conwy (2 Lancaster Square)2 Lancaster Square, LL32 8HT9 reviews · 9 on Google (4.6)0 in the last 90 days
- Beresford Adams Rhyl20 Wellington Road, LL18 1BG4 reviews · 4 on Google (5.0)0 in the last 90 days
- Beresford Adams Ruthin33 Well Street, LL15 1AF1 reviews · 1 on Google (5.0)0 in the last 90 days
Reviews on Google
Showing 2,130 reviews on Google only. Show every review
Google5/5
GoogleThank you so much for marketing and selling our property in Y Felinheli
Agent replied · 10 November 2024
Thanks Johnny for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic letting staff! Helped me and my son to find a lovely home☺️
Agent replied · 9 December 2024
Thank you for taking the time to leave us this great 5* review Megan. Kind regards, Lucy, Customer Relations.
4/5
GoogleVery happy with the support that Beresford Adams gave to both myself and my sellers
Agent replied · 10 November 2024
Thank you for your lovely review Valerie. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you so much for marketing and selling our property in Y Felinheli
Agent replied · 10 November 2024
Thanks Johnny for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 10 December 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleMargaret Chilton-Jones We, my late husband and I, bought our house in Rhos on Sea in 2009 and had excellent Service then from Beresford Adams.. When my late husband died in 2016 I continued to live there happily until my body was disintegrating after nursing him I had to move into Sheltered Care Home in 2023. I'm telling you this as very relevant to the wonderful and exceptional care, help and concern given to me by Zoe and Carys throughout the whole selling period, as I needed extra help as not able to be there for long periods in an empty house with only my walker chair and unable to take readings, stretch up or lift or sit alone for hours alone. They're incredible help was life-saving as none of my large family live anyway near. Thank you with all my heart to Zoe & Carys. You have been exceptional.
5/5
GoogleSam and her team in Lettings always go above and beyond highly recommend
Agent replied · 8 December 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Annie. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic staff always helpful from Renting through Sam and her team to Nikita arranging a Mortgage then to Glenys & Kayleigh a massive credit to the branch.
Agent replied · 8 December 2024
Many thanks Donna for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would highly recommend Beresford Adams’s Prestatyn, having been a colleague for a number of years and also starting off as a tenant in a managed property of there’s there was nothing that seemed to of ever of been a problem. If you wanted to be with an agent who is up to date with all the latest legal legislations and top quality of work then Beresford’s Adams should be your first option.
Agent replied · 8 December 2024
Hi Jess, Thank you so much for your glowing 5* review and for your kind words. We're thrilled to hear about your positive experiences both as a colleague and a tenant. Best regards, Lucy, Customer Relations Team
5/5
GoogleMy children say that Lisa Payne is the best person in the world after being so helpful and amazing helping us secure our future home. Absolutely delightful person, professional and genuinely caring. Thank you
Agent replied · 8 December 2024
Thanks you Lydia for taking the time to leave us your glowing comments and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFor over 3 years now, I have found that Sam and her colleagues at the Prestatyn office of Beresford Adams have provided very knowledgeable, helpful and practical advice relating to the management of my property as well as providing an efficient service dealing with ongoing day to day matters.
Agent replied · 8 December 2024
Thank you Jerry for the fantastic 5* review I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleAVOID!! REALLY unprofessional service, antagonistic staff made the whole process miserable. One day they ignore you, the next they demand everything from you at once. I will never recommend the Holywell branch to anyone.
Agent replied · 23 November 2024
Hello Dion, Thanks for your recent comments, however, please can you confirm it was this office that you dealt with as we have no record of you as a purchaser or a vendor with this branch. We have also tried to check all our personal representee forms and we cannot find a mention of you. Please if you could call the branch on 01352 711456 or email on review@countrywide.co.uk I will be more than happy to speak to you and discuss your review. We pride ourselves in our customer service and are really disappointed that we cannot find you on our systems and would love to speak to you. Kind Regards, Scott @ Customer Care
5/5
GoogleCan't thank Steve at Beresford Adams enough. Without his patience, excellent communication skills and attention to detail our sale would not have gone through. Super team there, always do what they promise and get back to you when they say they will. They're always prepared to go the extra mile for their clients.
Agent replied · 10 November 2024
Hi Elaine, Thank you so much for your wonderful 5* review! We're thrilled to hear that Steve and the team provided such excellent service and went the extra mile for you. Best regards, Lucy, Customer Relations Team
5/5
GoogleLisa and team have helped me finding the perfect property as per my needs. Additionally, they took great care of all the paper formalities and made it a simple move. Highly recommend.
Agent replied · 8 December 2024
Hello Purnima, thank you so much for your wonderful 5* review! We're thrilled to hear that Lisa and the team were able to assist you in finding the perfect property and making the move seamless. Best regards, Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 23 November 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleI highly recommend Beresford Adams Prestatyn. Sam, Lauren and Georgina have been incredibly helpful and professional across all areas. As a tenant it is a godsend to experience such a high quality, friendly service. I would recommend Beresford Adams Prestatyn to any prospective tenants.
Agent replied · 22 November 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you Mike for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to Beresford Adams who helped us transition into a rental, our agent being Lisa, Lisa made the experience very straight forward and easy as we have never done a market rental before. If you are looking for a professional then look no further. Thank you, Lisa Cake will arrive as promised.
Agent replied · 22 November 2024
Thank you for taking the time to leave us this great 5* review Ian. Kind regards, Lucy, Customer Relations.
5/5
GoogleTarryn was a fantastic estate agent and quickly helped me find the perfect place. I was able to book a viewing for the next day, and the property looked even better than in the pictures. The onboarding process was also smooth and efficient.
Agent replied · 11 December 2024
Thank you for leaving us your superb 5* review Lais. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleTarryn was a fantastic estate agent and quickly helped me find the perfect place. I was able to book a viewing for the next day, and the property looked even better than in the pictures. The onboarding process was also smooth and efficient.
Agent replied · 9 December 2024
Thank you for leaving us your superb 5* review Lais. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleLot's of help and Lisa responds fast and is very polite
Agent replied · 8 December 2024
Thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI've recently rented a property with Beresford Adams and they were so lovely and had everything sorted out very quickly too. I was very nervous about renting again as I had a bad experience renting before with a different letting agency but they've been so reassuring and couldn't do more to help me.
Agent replied · 8 November 2024
Many thanks Saskia for taking the time to leave us your glowing comments regarding your experience with our Prestatyn branch. Your 5* review means a lot to us. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can't fault the Beresford Adams team in prestatyn, from when I first met Sam the process of renting out my house was made easy. From offering advice and discussing the whole process to actually finding tenants and setting all that up. I highly recommend the team.
Agent replied · 8 November 2024
Many thanks Catrin for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Prestatyn branch. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely amazing team at Beresford Adams Chester ! Brilliant service, so professional, friendly and their ability to orchestrate a very tricky move was outstanding! Thank you to Jess, Kate, Fin, Caitlin and Louise ! You are a credit to your business xx thank you so much !
Agent replied · 9 November 2024
Many thanks Ruth for the fantastic 5* review. I have passed your flattering comments onto our Chester branch. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Beresford Adams is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Questions about Beresford Adams
Which Beresford Adams office has the most reviews?
Chester (1-3) has the most, with 281 reviews rated 4.2 out of 5, followed by Prestatyn with 241.
Where are the Beresford Adams offices?
The 24 Beresford Adams offices, by town:
- Abersoch: The Harbour, Abersoch, Caernarfonshire, LL53 7AP
- Bangor (282 High Street): 282 High Street, Bangor, Gwynedd, LL57 1UL
- Bangor (282 High Street): 282 High Street, Bangor, LL57 1UL
- Caernarfon: 29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB
- Chester (1-3): 1-3, Friarsgate, Grosvenor Street, Chester, CH1 1XG
- Chester (3 Friarsgate): 3 Friarsgate, Grosvenor Street, Chester, Cheshire, CH1 1XG
- Colwyn Bay: 13 Penrhyn Road, Colwyn Bay, Conwy, LL29 8LG
- Conwy (18 Madoc Street): 18 Madoc Street, Llandudno, Conwy, LL30 2TL
- Conwy (2 Lancaster Square): 2 Lancaster Square, Conwy, LL32 8HT
- Conwy (22 Conway Road): 22 Conway Road, Colwyn Bay, Conwy, LL29 7HT
- Holyhead: 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL
- Holyhead (7-9 Market Street): 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL
- Holywell (10 Tower Gardens): 10 Tower Gardens, Holywell, CH8 7TG
- Holywell Sales: 10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG
- Lettings: The Cross, Mold, CH7 1ER
- Menai Bridge: 15 High Street, Menai Bridge, Gwynedd, LL59 5EE
- Mold (The Cross): The Cross, Mold, Clwyd, CH7 1ER
- Porthmadog (148 High Street): 148 High Street, Porthmadog, LL49 9NU
- Porthmadog (148 High Street): 148 High Street, Porthmadog, Gwynedd, LL49 9NU
- Prestatyn: 96-97 High Street, Prestatyn, Clwyd, LL19 9AP
- Rhyl: 20 Wellington Road, Rhyl, Clwyd, LL18 1BG
- Ruthin: 33 Well Street, Ruthin, Clwyd, LL15 1AF
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, Wrecsam, LL11 1BE
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, LL11 1BE
Has Beresford Adams won any awards?
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
