★★★★★ 5/5
GoogleWe are thankful we had beresford adams holywell as our estate agents for our new home. They were always on the ball and happy to help whenever we had an inquiry or needed an update. We went with their in house mortgage broker, Hannah, who was extremely helpful and was there every step of the way. We couldn't be more greatful and appreciative for all of their support throughout the house buying process. We will definitely return to them for any mortgages and sales in the future.
Amber · 15 July 2025 · Beresford Adams Holywell Sales
Agent replied · 26 July 2025
Thank you for your glowing 5* review Amber. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would like to thank Kate, Louise and the team for supporting me through the sale of my property and continuing support buying a property. I highly recommend beresford adams. Thank so much
Karen · 14 July 2025 · Beresford Adams Chester (1-3)
Agent replied · 11 August 2025
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service from start to finish from Lettings Manager Annie Gilchrist, and also Lettings Negotiator Lewis Holden. They have been straight forward, responsive, friendly, helpful and professional throughout. I would absolutely use their services again.
Hayley · 13 July 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 13 April 2026
Thank you for your 5* review Hayley. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI've had an excellent experience using Beresford Adams. Annie and Lewis made renting out my house smooth and efficient. I would recommend them to anyone.
David · 13 July 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that Annie and Lewis provided you with a smooth and efficient rental experience. Our team at Beresford Adams takes pride in providing top-notch service and we are grateful for your recommendation. Kind regards, Maggie Joyce, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHolly and Lauren from the Wrexham office have been amazing. In our search for a house in the area, they have been proactive in sending information about properties on and about to come on their books, taking a detailed note of what we are looking forward. They return calls promptly, provide detailed information about the houses they are selling, forward links to properties matching our wish list and are making this search so much easier. This might sound really basic Estate Agent-ing, but has not been our experience with many high street agents. If you are on with them, they are working tirelessly to get your property before buyers. Well done both and to whoever manages you/wider company ethos. This is clearly standard good practice and not just certain personnel.
Jackie · 13 July 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 13 April 2026
Thank you so much for your kind words, it means a lot to us! We are dedicated to providing exceptional service and are thrilled that you have had a positive experience with Holly and Lauren. Our goal is to make your house search as smooth and easy as possible, and we are grateful for the opportunity to assist you. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI couldn’t be more grateful for the support and guidance I received from Jessie throughout the entire process. She has been incredibly helpful, always quick to respond, and went above and beyond to make everything as smooth and stress-free as possible. Her knowledge, professionalism, and genuine care really stood out. I felt supported every step of the way, and I honestly couldn’t have done it without her. Highly recommend!
Jodhi · 12 July 2025 · Beresford Adams Chester (1-3)
Agent replied · 16 October 2026
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEnlli and Shan were absolutely brilliant in supporting the sale of my house. They provided the information I needed, when I needed it and were able to guide me through the process with their knowledge of the local market. When it came time to negotiate the sale with the buyers they helped to bring the contract to conclusion with a combination of in-depth knowledge, understanding and humour that was much appreciated. I am very happy to recommend them and the rest of the team in the Bangor office.
Paul · 12 July 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 25 August 2025
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service from start to finish from Lettings Manager Annie Gilchrist, and also Lettings Negotiator Lewis Holden. They have been straight forward, responsive, friendly, helpful and professional throughout. I would absolutely use their services again.
Hayley · 11 July 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 9 September 2025
Thank you for your 5* review Hayley. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI've had an excellent experience using Beresford Adams. Annie and Lewis made renting out my house smooth and efficient. I would recommend them to anyone.
David · 11 July 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 9 September 2025
Thank you for your kind words! We are thrilled to hear that Annie and Lewis provided you with a smooth and efficient rental experience. Our team at Beresford Adams takes pride in providing top-notch service and we are grateful for your recommendation. Kind regards, Maggie Joyce, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBuying a house it’s was the greatest pleasure dealing with Zoe and Cary’s they were so understanding and dealt with everything they possibly could speaking with our solicitor secretary on our behalf etc .
I would give a ten star rating if possible thank you Zoe and Cary’s and the rest of the team at Colwyn bay office
Regards
Mark and gill
Gillian · 11 July 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 9 September 2025
Thank you for your glowing 5* review Gillian. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe team was amazing. Carys was great, she was on top of everything making sure there was no stress for me as a first time buyer. Highly recommend!
Karina · 11 July 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 9 September 2025
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMy experience with Beresford Adams was top-notch. The staff was at the top of his game and other staff were very friendly, ready to support and make things happen.
There were swift solutions to all my challenges even when needed to go all out at their comfort zones.
Kudos to Jamie and Ceri; these guys are smart and incredible.
I am more than happy to do more business with Beresford Adams.
Keep the good job rolling.
Cheers!!
Emmanuel · 11 July 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 9 September 2025
Thank you for the amazing feedback! We take pride in delivering top-notch service and are thrilled to hear about your experience with our staff. It was a pleasure working with you and we look forward to future opportunities to serve you. Cheers to a successful partnership! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe Bangor letting office were so helpful when I was looking for my first let. They were responsive and friendly at any time of day and always came back with a solution or suggestion to any issues that arose. They made the experience of letting easy to understand and helpful, and I would really reccommend getting in touch with them for lettings!
Sophie · 7 July 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 11 August 2025
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service and very knowledgeable, Nicola, Janice, and the rest of the team were happy to answer all my questions and helped me purchase my dream home.
Lisa · 5 July 2025 · Beresford Adams Holywell Sales
Agent replied · 17 October 2025
Thank you for taking the time to leave us this great 5* review Lisa. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe just bought our house through Beresford Adams. Janice and Nicola were absolutely fantastic. They were extremely helpful and answered all the questions we had all the way through the process. Move in day was a particularly difficult day for us, we were moving 100 miles, we ran in to several long delays and didn't arrive until after the office closed. I was panicking, but Nicola was extremely kind, she calmed me down, reassured me that we would be able to work it out and then she even met us at the house long after she finished work to make sure we could get the keys to our new house. If we ever move house again, it will 100% be through Beresford Adams, as a direct result of how kind and helpful Janice and Nicola have been over the last 4 months.
Colleen · 2 July 2025 · Beresford Adams Holywell Sales
Agent replied · 26 July 2025
Hello Colleen,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Janice and Nicola provided such exceptional service and were able to assist you during your move. Your kind words are greatly appreciated, and we look forward to helping you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleSteven, our Sales Negotiator found our perfect home. We were always impressed with Beresford Adams' services, keeping us up to date with properties he felt we may want to view.
Elena · 30 June 2025 · Beresford Adams Porthmadog (148 High Street)
Agent replied · 19 May 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSteven, our Sales Negotiator found our perfect home. We were always impressed with Beresford Adams' services, keeping us up to date with properties he felt we may want to view.
Elena · 15 June 2025 · Beresford Adams Porthmadog (148 High Street)
Agent replied · 3 May 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellant service from start to finish. I would highly recommend this reputable estate agent. Thanks to Alecia and team for all your help and support
Judi · 13 June 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 13 April 2026
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with the service we received when renting a property from Beresford Adams. Any issues whilst we were there were dealt with promptly and the comunication post rental has also been top notch.
Adrian · 13 June 2025 · Beresford Adams Chester (3 Friarsgate)
Agent replied · 13 April 2026
Thank you for taking the time to leave us this great 5* review Adrian. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWouldn't bother! Booked a house valuation with head office, booked the day off work to wait for them to come and they never turned up and no contact to rearrange.
C · 13 June 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 12 November 2025
I'm sorry to hear about your experience with the missed house valuation appointment. This is not the level of service we strive to provide. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleExcellant service from start to finish. I would highly recommend this reputable estate agent. Thanks to Alecia and team for all your help and support
Judi · 11 June 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 9 September 2025
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeresford Adams staff at Colwyn Bay are helluva and pleasant.
Ann · 11 June 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 9 September 2025
Thank you for your brilliant 5* review and thank you for your kind words Ann. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Llandudno helped with the check out and the move for new tenants seamlessly and efficiently!
Rebecca · 30 May 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe desperately needed to move closer to where wifey works and Beresford Adams did the magic. I felt their passion to genuinely provide solution all the way. It started from my first conversation with Samantha, to viewing time with Lisa and phone conversation with other staff of Beresford Adams. This move will practically save us 2 hours travel time daily. House size is right and location is perfect !!!
Thank you to the great team of Beresford Adams Prestatyn.
ADEYEYE · 28 May 2025 · Beresford Adams Prestatyn
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.